Customer Service Associate Salary in Boston, MA

Updated on Apr 10, 2025
Position
City
Salary

How much does a Customer Service Associate make in Boston, MA?

The average salary for a Customer Service Associate is $38,915 per year in Boston, MA.

If you're considering a career as a Customer Service Associate in Boston, MA, you'll be pleased to know that the average yearly salary is around $38,915. This figure can vary depending on experience and specific skills. For those just starting, salaries can begin at around $32,000. As you gain experience, you can expect to earn between $34,625 and $37,251. With more experience, salaries can climb to $39,876 and beyond. The highest earners in this field can make up to $60,880 annually. This range offers a clear path for growth and advancement, making it a rewarding career choice for many.

View Customer Service Associate Jobs in Boston, MA

What are the highest paying cities for Customer Service Associate near Boston, MA?

If you're a Customer Service Associate near Boston, MA, consider looking in Brighton, MA, where you can find the highest average salary. Cambridge, MA, and Waltham, MA, also offer competitive salaries. These cities provide excellent opportunities for those seeking rewarding roles in customer service.
Graph displaying highest paying cities salaries for Customer Service Associate jobs near Boston, MA, highlighting Brighton, MA with the highest at $45,217 and Quincy, MA with the lowest at $34,180.
  1. Brighton, MA
    Average Salary: $45,217
    In Brighton, you'll find a variety of companies looking for customer service talent. With local businesses and tech firms, you can expect a dynamic work environment.
    Find Customer Service Associate jobs in Brighton, MA


  2. Cambridge, MA
    Average Salary: $38,050
    Cambridge offers a vibrant atmosphere with many opportunities in customer service. Companies like tech giants and educational institutions provide diverse experiences.
    Find Customer Service Associate jobs in Cambridge, MA


  3. Waltham, MA
    Average Salary: $38,004
    Waltham is home to numerous tech companies that need skilled customer service representatives. Working here means you'll be part of a growing industry.
    Find Customer Service Associate jobs in Waltham, MA


  4. Allston, MA
    Average Salary: $36,900
    Allston has a mix of local businesses and larger corporations that require customer service professionals. It's a great place to build your career.
    Find Customer Service Associate jobs in Allston, MA


  5. Brookline, MA
    Average Salary: $36,819
    Brookline offers a range of opportunities in customer service, from retail to healthcare. The area is known for its professional and friendly environment.
    Find Customer Service Associate jobs in Brookline, MA


  6. South Boston, MA
    Average Salary: $36,581
    South Boston is bustling with activity, providing many customer service roles. You'll find positions in various sectors, from finance to hospitality.
    Find Customer Service Associate jobs in South Boston, MA


  7. Newton, MA
    Average Salary: $36,258
    Newton is a great place for customer service jobs, with many companies valuing excellent service. Working here means you'll be part of a community that appreciates quality.
    Find Customer Service Associate jobs in Newton, MA


  8. Somerville, MA
    Average Salary: $35,695
    Somerville has a vibrant community and offers numerous customer service positions. You'll find roles in both local businesses and larger corporations.
    Find Customer Service Associate jobs in Somerville, MA


  9. Medford, MA
    Average Salary: $34,267
    Medford provides a variety of customer service opportunities. With a mix of local shops and larger companies, you can find a role that fits your skills.
    Find Customer Service Associate jobs in Medford, MA


  10. Quincy, MA
    Average Salary: $34,180
    Quincy offers many customer service jobs in both retail and corporate sectors. Working here means you'll be part of a community that values customer satisfaction.
    Find Customer Service Associate jobs in Quincy, MA

What are the best paying companies for Customer Service Associate in Boston, MA?

If you're seeking a customer service associate role in Boston, MA, consider applying to Brilliant Earth, where you can expect an average salary of $45,400. HERTZ offers a competitive average salary of $37,488. Massage Envy, Raising Cane's, Walgreens, and TJ Maxx also provide attractive compensation packages.
Graph displaying best paying company salaries for Customer Service Associate jobs in Boston, MA, highlighting Brilliant Earth with the highest at $45,400 and TJ Maxx with the lowest at $32,750.
  1. Brilliant Earth
    Average Salary: $45,400
    At Brilliant Earth, Customer Service Associates play a key role in providing exceptional service to clients. They handle inquiries, manage orders, and ensure customer satisfaction. Brilliant Earth operates in Boston, MA, and other locations nationwide.


  2. HERTZ
    Average Salary: $37,488
    HERTZ offers exciting opportunities for Customer Service Associates in Boston, MA. They assist customers with vehicle rentals, handle reservations, and provide support. HERTZ has locations across the country.


  3. Massage Envy
    Average Salary: $34,000
    Massage Envy provides a welcoming environment for Customer Service Associates in Boston, MA. They greet clients, schedule appointments, and ensure a positive experience. Massage Envy has numerous locations nationwide.


  4. Raising Cane's
    Average Salary: $33,222
    Join Raising Cane's as a Customer Service Associate in Boston, MA. They serve customers, take orders, and maintain a friendly atmosphere. Raising Cane's has locations across the United States.


  5. Walgreens
    Average Salary: $32,969
    Walgreens offers rewarding roles for Customer Service Associates in Boston, MA. They assist customers with purchases, manage transactions, and provide helpful information. Walgreens has a widespread presence nationwide.


  6. TJ Maxx
    Average Salary: $32,750
    TJ Maxx provides diverse opportunities for Customer Service Associates in Boston, MA. They help customers find products, manage returns, and ensure a pleasant shopping experience. TJ Maxx has locations across the United States.

There are 6,421 Customer Service Associate job openings nationwide!

How's the job market for a Customer Service Associate in the US?

Learn what a Customer Service Associate does, how to become one, and understand the job outlook. Get simple steps to start your career as a Customer Service Associate today.
Position
Overview
Customer Service Associate
6,421 Job Openings
Understanding the Customer Service Associate Role & How to Become One | ReadySetHire