Customer Service Associate Salary in Boston, MA

In Boston, MA, the average yearly salary for a Customer Service Associate is around $42,150. This position offers a variety of salary ranges based on experience and skill level.

Starting salaries can begin around $32,000 and can go up to about $36,636 for those with a bit more experience. As you gain additional skills and prove your value, your earning potential increases. Many in this role can expect to earn between $39,273 and $46,545, with some experienced professionals making as much as $72,000 annually.

This range allows Customer Service Associates to find a position that meets their financial needs while also providing opportunities for growth and increased earnings in Boston’s thriving job market. With dedication and hard work, many find ways to progress and enhance their career in customer service roles.

1. Cambridge, MA
   Average Salary: $40,949
   Working in customer support in Cambridge offers a vibrant experience with diverse clients, often connected to local tech and education companies like Harvard and MIT. You will engage with innovative minds and help solve their inquiries.
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2. Brookline, MA
   Average Salary: $39,614
   In Brookline, you can work for businesses that value community and customer engagement. The role involves providing support and building trust with locals in a friendly neighborhood atmosphere.
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3. Waltham, MA
   Average Salary: $38,527
   Waltham is home to many growing companies, making it an exciting place to work in customer support. You will assist customers from various industries, ensuring they have a great experience while addressing their needs.
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4. Quincy, MA
   Average Salary: $37,607
   Quincy boasts a rich history and a mix of residential and commercial areas. A job here in customer service lets you connect with a community that appreciates excellent support and good communication.
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5. Newton, MA
   Average Salary: $37,324
   Newton offers a supportive environment for customer service roles, with many local businesses prioritizing customer satisfaction. You will play a key role in helping residents and visitors feel valued.
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6. Somerville, MA
   Average Salary: $37,021
   Somerville, known for its creativity and innovation, provides exciting opportunities in customer service. Engaging with the local arts scene and dynamic businesses will enrich your daily interactions.
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7. Allston, MA
   Average Salary: $36,788
   Allston is a lively neighborhood filled with students and young professionals. Working in customer support here means tackling fast-paced challenges while meeting the needs of a diverse clientele.
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8. South Boston, MA
   Average Salary: $36,323
   In South Boston, you will thrive in a neighborhood that is both historic and modern. The role involves interacting with a friendly community and assisting in local businesses that focus on quality service.
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9. Medford, MA
   Average Salary: $35,142
   Medford features a strong community spirit and is home to several local enterprises. As a customer support professional here, you will help foster positive relationships and enhance customer satisfaction.
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10. Roxbury, MA
    Average Salary: $34,458
    Roxbury presents unique opportunities to work in customer service by engaging with a diverse population. Your efforts will support community initiatives and ensure everyone feels heard and valued.
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1. RSM
   Average Salary: $86,583
   RSM offers rewarding Customer Service Associate positions focused on delivering exceptional service to clients. The company operates in downtown Boston, where you can work in a vibrant environment and have opportunities for growth.
   




2. Massachusetts Department of Public Health
   Average Salary: $60,966
   Customer Service Associates at the Massachusetts Department of Public Health play a vital role in aiding public health initiatives. The department is located in Boston and serves communities across the state.
   




3. Pembroke & Co.
   Average Salary: $50,075
   At Pembroke & Co., Customer Service Associates focus on providing high-quality support in a professional setting. The company is situated in Boston and works closely with various sectors in real estate.
   




4. Brilliant Earth
   Average Salary: $45,400
   Brilliant Earth hires Customer Service Associates who are passionate about ethical jewelry. Located in Boston, the company supports its team with training and growth opportunities.
   




5. Ace Service Company
   Average Salary: $43,913
   As a Customer Service Associate at Ace Service Company, you will deliver great service in the home appliance sector. The company operates across Boston and places importance on employee development.
   




6. Morgan Memorial Goodwill Industries, Inc
   Average Salary: $39,200
   Morgan Memorial Goodwill provides a meaningful work atmosphere for Customer Service Associates. Located in various areas of Boston, this nonprofit organization focuses on community support.
   




7. AdaptHealth
   Average Salary: $38,483
   AdaptHealth offers a compassionate approach to customer service in the healthcare field. Customer Service Associates here support patients and families throughout the Boston area.
   




8. Zoo New England
   Average Salary: $38,000
   At Zoo New England, Customer Service Associates help create memorable experiences for visitors. The locations in Boston and surrounding areas provide a fun and engaging work environment.
   




9. Sherwin-Williams
   Average Salary: $38,000
   Sherwin-Williams employs Customer Service Associates who assist customers with their paint and coatings needs. The company has several locations in Boston, offering a supportive team atmosphere.
   




10. Sodexo
    Average Salary: $38,000
    Sodexo places value on customer care, and their Customer Service Associates help cater to diverse client needs. This global organization has facilities throughout Boston, providing various career paths.
    

1. Technical Account Manager
   Average Salary: $124,194
   This role focuses on helping clients understand and use products effectively. You will be the main contact for technical questions and issues. Companies in Boston, like Rapid7, seek individuals who can build strong relationships with customers.
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2. Customer Success Manager
   Average Salary: $98,838
   In this position, you work closely with clients to ensure they achieve their desired outcomes. Your ability to communicate clearly and deliver solutions makes you an asset. Firms like HubSpot value professionals who foster positive relationships with users.
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3. Change Attendant
   Average Salary: $98,350
   You will assist customers during transactions, ensuring they have smooth and enjoyable experiences. This role may involve working in environments like casinos or event spaces. Employers in Boston appreciate individuals who can handle cash and provide great service.
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4. Account Manager
   Average Salary: $97,510
   As an account manager, your focus is on maintaining client accounts and ensuring satisfaction. Your role requires effective communication and problem-solving skills. Businesses like Wayfair look for dedicated individuals to manage customer needs.
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5. Customer Engagement Manager
   Average Salary: $96,836
   This position involves strategizing ways to engage customers and boost loyalty. You will analyze customer feedback and implement improvements. Companies in Boston, including DraftKings, seek individuals who can connect with users effectively.
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6. Casino Cashier
   Average Salary: $75,400
   In this role, you handle customer transactions while providing excellent service. You will work with cash, chips, and provide change to players. Casinos in Boston require confident individuals who excel in fast-paced environments.
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7. Community Manager
   Average Salary: $68,989
   As a community manager, you will interact with the public and build relationships with customers. Your aim is to create a positive community around brands. Companies, especially in tech, look for persons skilled in engagement and social media.
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8. Grocery Clerk
   Average Salary: $68,469
   This position involves assisting customers while they shop and helping with their needs. You will stock shelves and answer questions about products. Stores in Boston value friendly and helpful individuals who enjoy working with the public.
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9. Cash Accountant
   Average Salary: $64,358
   In this role, you will manage cash flow and ensure financial records are kept accurately. Your duties will involve reconciling daily transactions and reporting. Companies in Boston appreciate individuals with strong attention to detail.
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10. Field Service Technician
    Average Salary: $58,952
    You will visit customer sites to troubleshoot and resolve issues with products or services. Your role requires technical knowledge and strong customer service abilities. Organizations in Boston seek technicians who can ensure client satisfaction in the field.
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