Customer Service Associate Salary in Boston, MA

In Boston, MA, the role of a Customer Service Associate offers a promising salary range. The average yearly salary for this position stands at approximately $42,069. This figure represents a stable earning potential in the customer service field.

Salaries can vary widely depending on experience and other factors. Entry-level associates can expect to earn around $32,000, while those with more experience may earn upwards of $57,455. The highest earners in this role can make around $72,000 annually.

Many Customer Service Associates start with lower salaries, but they can achieve higher pay as they gain experience and develop their skills. This growth reflects the opportunities available for advancement within the customer service sector.

Overall, a position as a Customer Service Associate in Boston can lead to a fulfilling career with competitive salaries and room for growth.

1. Cambridge, MA
   Average Salary: $40,949
   Working in Cambridge offers a vibrant atmosphere with many tech companies and startups. You will interact with diverse customers and help them with their needs, ensuring satisfaction.
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2. Brookline, MA
   Average Salary: $39,614
   In Brookline, you will enjoy a welcoming community while helping local residents and businesses. You can work for established companies or retail stores that value strong customer relationships.
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3. Waltham, MA
   Average Salary: $38,640
   Waltham is home to many corporations and offers plenty of opportunities in customer service roles. You'll support customers from large companies and contribute to their positive experiences.
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4. Quincy, MA
   Average Salary: $37,607
   Quincy has a rich history and a growing job market. As a customer service representative here, you'll assist local clients and tourists, promoting great service in a friendly environment.
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5. Newton, MA
   Average Salary: $37,359
   Newton combines suburban charm with busy local businesses. You will engage with community members and help solve their queries, making a difference in their daily lives.
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6. Somerville, MA
   Average Salary: $37,021
   Somerville is known for its dynamic culture and artistic vibe. Working here, you'll connect with a diverse range of customers, helping them feel valued and understood.
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7. Allston, MA
   Average Salary: $36,788
   Allston has a youthful and energetic crowd, thanks to local universities. In customer service, you’ll assist students and residents, creating a fun and engaging interaction.
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8. South Boston, MA
   Average Salary: $36,214
   South Boston offers a mix of traditional and modern businesses. You will interact with a variety of customers, enhancing their experience with top-notch service.
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9. Medford, MA
   Average Salary: $35,142
   Medford boasts a thriving community and many retail opportunities. Working here, you'll support local shoppers and contribute to a positive shopping environment.
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10. Roxbury, MA
    Average Salary: $34,458
    Roxbury has a rich cultural scene and a diverse customer base. In your role, you will help residents feel welcomed and connected, ensuring their needs are met.
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1. RSM
   Average Salary: $86,583
   RSM offers Customer Service Associate roles focused on providing top-notch support to clients. Located in Boston, their associates engage with customers to resolve issues and ensure satisfaction.
   




2. Massachusetts Department of Public Health
   Average Salary: $61,300
   The Massachusetts Department of Public Health employs Customer Service Associates who connect with the public to provide health information and assistance. Their offices in Boston serve the entire state.
   




3. Pembroke & Co.
   Average Salary: $50,075
   Pembroke & Co. provides Customer Service Associate positions that emphasize helping clients with their real estate needs. Their Boston location supports a wide range of clientele.
   




4. Brilliant Earth
   Average Salary: $45,400
   At Brilliant Earth, Customer Service Associates assist customers in selecting ethical jewelry. Their Boston office fosters a collaborative environment where associates can grow.
   




5. Ace Service Company
   Average Salary: $43,913
   Ace Service Company hires Customer Service Associates who help customers with service inquiries and scheduling. Their team in Boston values commitment to customer satisfaction.
   




6. Morgan Memorial Goodwill Industries, Inc
   Average Salary: $39,200
   Morgan Memorial Goodwill offers Customer Service Associate roles that support their mission of community service. Based in Boston, their associates work to assist individuals across the area.
   




7. AdaptHealth
   Average Salary: $38,483
   AdaptHealth employs Customer Service Associates to manage inquiries related to healthcare products. Their Boston operations focus on providing responsive support to clients.
   




8. Zoo New England
   Average Salary: $38,000
   Zoo New England employs Customer Service Associates who enhance the visitor experience. Their Boston location provides opportunities to work in an engaging and educational environment.
   




9. Sherwin-Williams
   Average Salary: $38,000
   Sherwin-Williams offers Customer Service Associate positions that involve assisting customers with paint and product selections. Their stores in Boston focus on quality service.
   




10. Sodexo
    Average Salary: $38,000
    Sodexo provides Customer Service Associate roles that support food service operations. Their team in Boston delivers excellent customer interaction in various dining environments.
    

1. Technical Account Manager
   Average Salary: $124,194
   In Boston, MA, a role as a Technical Account Manager focuses on building strong relationships with clients while providing expert knowledge about products and services. This position involves coordinating support and ensuring customer needs are met effectively. Companies like HubSpot and Wayfair seek individuals who can provide technical guidance and elevate customer experiences.
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2. Customer Success Manager
   Average Salary: $100,155
   Located in Boston, MA, a Customer Success Manager drives customer satisfaction by ensuring clients achieve their goals with a company's products. This role involves educating customers about features and helping them maximize their usage. Organizations such as Toast and DraftKings value proactive individuals who enjoy fostering long-term partnerships.
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3. Change Attendant
   Average Salary: $98,350
   In this dynamic position, Change Attendants in Boston help customers with transactions, providing excellent service and support. They often work in fast-paced environments, like casinos, where customer satisfaction is key. Companies like MGM Springfield look for friendly and attentive individuals who can handle cash effectively.
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4. Account Manager
   Average Salary: $98,025
   As an Account Manager in Boston, MA, you will oversee client accounts, ensuring satisfaction through effective communication and problem-solving. This role requires a keen understanding of the client's needs and the ability to deliver solutions. Local businesses such as Boston Scientific appreciate professionals who can grow and maintain strong client relationships.
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5. Customer Engagement Manager
   Average Salary: $96,836
   A Customer Engagement Manager in Boston fosters strong connections between customers and a brand. This role typically involves developing strategies that keep clients engaged and satisfied. Companies like Wayfair often seek creative candidates who can analyze customer feedback and improve service delivery.
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6. Casino Cashier
   Average Salary: $75,400
   In casinos around Boston, cashiers play a crucial role in providing excellent customer experiences. They handle monetary transactions and assist guests with inquiries in a high-energy environment. Establishments like Encore Boston Harbor value detail-oriented individuals who can multitask effectively.
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7. Community Manager
   Average Salary: $69,538
   A Community Manager in Boston focuses on building and maintaining relationships within various communities, online and offline. This role typically involves engaging with customers, resolving issues, and creating programs that enhance customer experience. Companies such as New Balance appreciate professionals who can effectively communicate and promote brand loyalty.
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8. Grocery Clerk
   Average Salary: $68,716
   Grocery Clerks in Boston assist customers with their shopping needs while maintaining store organization. They help ensure that products are displayed properly and provide information on items. Companies like Stop & Shop focus on hiring friendly individuals who genuinely enjoy interacting with customers.
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9. Cash Accountant
   Average Salary: $64,358
   Cash Accountants in Boston manage financial transactions and ensure that accounts balance accurately. This role requires strong attention to detail and excellent organizational skills to maintain financial records. Organizations like Fidelity Investments seek qualified individuals who can contribute to financial accuracy and customer service.
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10. Field Service Technician
    Average Salary: $59,004
    Field Service Technicians in Boston provide on-site support and repairs for technical equipment. This role requires effective communication with customers and a solid understanding of technology. Companies such as GE Healthcare value technicians who can solve problems swiftly and enhance the customer experience.
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