Customer Service Associate Salary in Cambridge, MA

In Cambridge, MA, a Customer Service Associate earns an average yearly salary of $40,445. Salaries in this role range widely, reflecting different experience levels and company requirements.

Some associates make around $30,000 at the lower end of the scale. As experience grows, salaries can increase significantly. For example, many earn between $36,000 and $44,000, with a good number of professionals seeing salaries around $40,000 and upwards. A few may even earn $50,000 or more.

This data shows that there are many opportunities for growth in the Customer Service field. Those starting out can expect a solid base, while experienced associates can see higher earnings as they advance in their careers.

1. Boston, MA
   Average Salary: $42,066
   Working in customer service in Boston offers many opportunities due to the city's vibrant business environment. Major companies like HubSpot and Boston Scientific are always in need of professionals who can assist their clients effectively.
   Find Customer Service Associate jobs in Boston, MA
   




2. Brookline, MA
   Average Salary: $39,614
   In Brookline, customer service roles often focus on helping local customers in a community-oriented setting. The area features many retail shops and restaurants that rely on friendly staff to create a positive experience.
   Find Customer Service Associate jobs in Brookline, MA
   




3. Waltham, MA
   Average Salary: $38,640
   Waltham is home to many tech companies and innovative startups. Customer service positions here often involve assisting clients with cutting-edge products and services, making for an exciting work environment.
   Find Customer Service Associate jobs in Waltham, MA
   




4. Malden, MA
   Average Salary: $38,566
   Malden's diverse community brings a variety of customer service opportunities. Local retailers and service providers value employees who can relate to customers from different backgrounds.
   Find Customer Service Associate jobs in Malden, MA
   




5. Newton, MA
   Average Salary: $37,311
   In Newton, you’ll find customer service roles in both upscale retail shops and family-owned businesses. Employees in this area often develop strong relationships with customers, enhancing their experience.
   Find Customer Service Associate jobs in Newton, MA
   




6. Quincy, MA
   Average Salary: $37,306
   Quincy offers customer service roles across various industries, including restaurants, retail, and healthcare. Working here allows you to engage with a friendly community while building essential communication skills.
   Find Customer Service Associate jobs in Quincy, MA
   




7. South Boston, MA
   Average Salary: $36,770
   South Boston is a growing area with a mix of residential and commercial spaces. Customer service positions frequently involve supporting a vibrant neighborhood filled with shops and eateries.
   Find Customer Service Associate jobs in South Boston, MA
   




8. Medford, MA
   Average Salary: $36,218
   Medford features a mix of small businesses and larger corporations that look for customer service experts. Employees in this city typically enjoy regular interactions with loyal customers.
   Find Customer Service Associate jobs in Medford, MA
   




9. Somerville, MA
   Average Salary: $35,534
   Somerville is known for its creative atmosphere and lively local businesses. Working in customer service here allows you to provide assistance in a dynamic environment full of innovative shops and restaurants.
   Find Customer Service Associate jobs in Somerville, MA
   




10. Chelsea, MA
    Average Salary: $34,236
    Chelsea's growing business scene includes a variety of retail and service industries. Professionals in customer support here often play a key role in ensuring customers feel valued and heard.
    Find Customer Service Associate jobs in Chelsea, MA
    

1. United Security Inc.
   Average Salary: $48,000
   United Security Inc. offers Customer Service Associate roles focused on ensuring customer satisfaction and providing support. They operate in various locations in Cambridge, MA, making it easy for employees to find a suitable position nearby.
   




2. EF Education First
   Average Salary: $45,250
   At EF Education First, Customer Service Associates play a vital role in helping students and families with education-related inquiries. This company is known for its positive work environment and has offices in Cambridge, MA.
   




3. Sherwin-Williams
   Average Salary: $37,930
   Sherwin-Williams values its Customer Service Associates who assist customers with paint and product selections. The company has a strong presence in Cambridge, MA, ensuring a steady demand for service professionals.
   




4. TJ Maxx
   Average Salary: $33,250
   TJ Maxx offers exciting opportunities for Customer Service Associates who provide excellent service to shoppers. With several locations in Cambridge, MA, employees enjoy a fast-paced work environment and the chance to help customers find great deals.
   




5. Walgreens
   Average Salary: $32,636
   Walgreens employs Customer Service Associates who assist customers at pharmacy locations. The company operates multiple stores in Cambridge, MA, providing a variety of customer service experiences.
   




6. Bodyscapes Fitness
   Average Salary: $30,000
   Bodyscapes Fitness values Customer Service Associates for their role in creating a welcoming atmosphere for gym members. Located in Cambridge, MA, this fitness center provides associates with opportunities to engage with a health-focused community.
   

1. Technical Account Manager
   Average Salary: $109,742
   In Cambridge, a Technical Account Manager focuses on building strong relationships with clients. They help clients understand technical products and ensure their success with solutions. This role often involves working with companies like HubSpot and Akamai.
   Find Technical Account Manager jobs in Cambridge, MA
   




2. Customer Success Manager
   Average Salary: $99,429
   The Customer Success Manager plays a vital role in helping customers achieve their goals with products. In Cambridge, these professionals often collaborate with teams at companies like Drift and Grammarly. They work to ensure clients see value and stay satisfied with their services.
   Find Customer Success Manager jobs in Cambridge, MA
   




3. Customer Engagement Manager
   Average Salary: $84,750
   A Customer Engagement Manager develops strategies to enhance customer interactions. In the vibrant tech scene of Cambridge, this position often includes partnerships with innovative companies. Their focus is on creating positive connections that drive loyalty and satisfaction.
   Find Customer Engagement Manager jobs in Cambridge, MA
   




4. Account Manager
   Average Salary: $81,380
   Account Managers in Cambridge are responsible for maintaining and growing client relationships. They communicate client needs to ensure satisfaction with services. Many work in collaboration with tech firms like Constant Contact and Zendesk.
   Find Account Manager jobs in Cambridge, MA
   




5. Community Manager
   Average Salary: $80,812
   The role of a Community Manager involves engaging with customers on various platforms. In Cambridge, this job connects brands with their audiences and builds strong online communities. Companies like MIT and local startups rely on these professionals to create positive interactions.
   Find Community Manager jobs in Cambridge, MA
   




6. Field Service Technician
   Average Salary: $59,107
   Field Service Technicians in Cambridge provide hands-on support and troubleshooting for customers. This role requires technical skills and a friendly demeanor to help clients solve issues. Companies like IBM and Raytheon often seek these skilled workers.
   Find Field Service Technician jobs in Cambridge, MA
   




7. Grocery Clerk
   Average Salary: $41,324
   Grocery Clerks assist customers with their shopping experience in local supermarkets. In Cambridge, this role involves product knowledge and great service at stores like Whole Foods and Trader Joe's. They help create a welcoming environment for shoppers.
   Find Grocery Clerk jobs in Cambridge, MA
   




8. Retail Sales Associate
   Average Salary: $37,744
   Retail Sales Associates focus on helping customers find products and make purchases. They provide excellent service in shops throughout Cambridge, including well-known places like the CambridgeSide Galleria. This role often requires good communication and a friendly attitude.
   Find Retail Sales Associate jobs in Cambridge, MA
   




9. Sales Clerk
   Average Salary: $37,333
   Sales Clerks are responsible for processing transactions and assisting customers in stores. In Cambridge, they work in various retail settings, helping shoppers with their needs. Attention to detail and a positive approach can enhance the shopping experience.
   Find Sales Clerk jobs in Cambridge, MA
   




10. Cashier
    Average Salary: $35,038
    Cashiers manage transactions and ensure a smooth checkout experience for customers. In fast-paced environments like grocery stores and retail shops in Cambridge, they play an essential role. Strong math skills and a friendly demeanor are important for success.
    Find Cashier jobs in Cambridge, MA