



In Malden, MA, a Customer Service Associate earns a competitive average yearly salary of about $38,566. Salaries in this role vary depending on experience and specific job duties. Entry-level positions typically start around $32,500. With more experience, Associates can see their salaries rise, with some earning up to $50,000 annually.
Here is how the salary distribution generally looks:
- Around 59.4% of associates earn between $32,500 and $34,091. - About 19.8% see salaries that stretch from $36,682 up to around $39,864. - A smaller percentage, around 7.9%, earn between $40,045 and $42,727.
Overall, the potential for growth in salary exists as one gains more experience in the field. This makes the role of Customer Service Associate a viable option for job seekers looking for stable employment in Malden.

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Woburn, MA
Average Salary: $42,292
Woburn offers a friendly environment for those in customer service roles. Companies like Kaspersky and a variety of retail shops provide ample opportunities to assist customers and enhance their experience.
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Revere, MA
Average Salary: $36,540
Working in Revere allows you to connect with a diverse community. Local businesses and larger brands ensure that customer service professionals play a key role in keeping customers satisfied and returning.
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Medford, MA
Average Salary: $36,218
In Medford, customer service positions thrive in a bustling marketplace filled with shops and services. Well-known companies such as Tufts University also contribute to a vibrant atmosphere.
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Stoneham, MA
Average Salary: $36,136
Stoneham blends a small-town feel with a number of customer-centric businesses. Engaging with customers at local shops and entertainment venues brings a rewarding experience for service-oriented professionals.
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Lynn, MA
Average Salary: $35,801
Lynn is home to many retail and service establishments that create opportunities for customer support roles. Employees enjoy a rich community interaction while helping residents navigate their shopping needs.
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Somerville, MA
Average Salary: $35,534
Somerville stands out with its lively neighborhoods packed with cafes and shops. Working here in customer relations means being part of a dynamic community where excellent service is always in demand.
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Swampscott, MA
Average Salary: $34,625
In Swampscott, customer-facing roles often appear in local businesses along the scenic coastline. This picturesque town offers a unique chance to assist customers in a welcoming atmosphere.
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Reading, MA
Average Salary: $34,520
Reading offers a variety of options for someone in a customer support role. You will find a mix of local shops and franchise locations where assisting customers can lead to lasting relationships.
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Chelsea, MA
Average Salary: $34,236
Chelsea brings a mix of culture and commerce, making it an interesting place for customer service careers. Numerous businesses rely on friendly staff to help navigate a diverse clientele.
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Melrose, MA
Average Salary: $33,733
Melrose presents a charming backdrop for those in the customer service industry. Local shops and businesses thrive on providing attentive service in a tight-knit community.
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Cataldo Ambulance
Average Salary: $46,783
Cataldo Ambulance is a well-respected company known for its commitment to quality service in emergency medical transport. As a Customer Service Associate, you will play a vital role in supporting operations and ensuring a positive experience for patients. Cataldo has a strong presence in Malden, MA, offering various career development opportunities for those interested in healthcare services.
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Walgreens
Average Salary: $32,600
Walgreens operates as a leading pharmacy and retail company, providing essential services to communities across the country. Customer Service Associates at Walgreens assist customers with their needs, manage transactions, and maintain the store’s organization. In Malden, MA, Walgreens offers a supportive work environment and flexible hours, making it an attractive option for job seekers.