Customer Service Associate Salary in Malden, MA

In Malden, MA, a Customer Service Associate can expect an average yearly salary of about $38,102. Salaries in this role can range from approximately $32,500 to around $48,700, depending on experience, skills, and the specific employer.

Most associates earn within the lower to mid-range of this span, reflecting the entry-level nature of the position. Around 54% of Customer Service Associates earn near the $32,500 mark, while about 20% may achieve salaries closer to $46,000.

This salary range provides a solid starting point for those entering the workforce. As individuals gain experience and build their skills, they have the potential to earn higher wages in this critical customer-focused role.

1. Woburn, MA
   Average Salary: $43,236
   In Woburn, you will find opportunities in a vibrant community with companies like Amazon and IDEXX. Working in customer service here means helping customers resolve issues while enjoying a supportive work environment.
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2. Somerville, MA
   Average Salary: $37,021
   Somerville offers a dynamic job market with many local businesses and large companies such as Market Basket. In this role, you engage with diverse customers and help create positive experiences that keep them coming back.
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3. Revere, MA
   Average Salary: $36,802
   Revere is known for its bustling retail scene with popular names like Target and Stop & Shop. As a customer service associate, you play a key role in ensuring that customers feel valued and receive the support they need.
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4. Stoneham, MA
   Average Salary: $36,292
   Stoneham provides a welcoming atmosphere with companies like Walgreens and Shaws. Working here allows you to interact with friendly customers and make their shopping experience easier and more enjoyable.
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5. Lynn, MA
   Average Salary: $35,663
   Lynn boasts a variety of industries, including retail and hospitality, giving you plenty of options. In a customer-facing role, you will assist a diverse clientele, helping solve their problems day by day.
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6. Medford, MA
   Average Salary: $35,142
   Medford hosts many thriving businesses, including Home Depot and Stop & Shop. You will engage with customers daily and help ensure they have a seamless experience when they shop or visit.
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7. Swampscott, MA
   Average Salary: $34,625
   Swampscott is a charming coastal town with unique local shops and services. In this role, you have the chance to build relationships with the community while providing excellent support to customers.
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8. Reading, MA
   Average Salary: $34,520
   Reading features a mix of retail and professional services, including companies like Whole Foods and Dunkin'. Working here means providing valuable assistance to customers and creating a positive shopping experience.
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9. Chelsea, MA
   Average Salary: $34,338
   Chelsea is a vibrant city with large employers such as CVS and Starbucks. In your customer service position, you will address customer needs and help maintain a welcoming atmosphere.
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10. Melrose, MA
    Average Salary: $33,733
    Melrose has a lovely community atmosphere with various shops and eateries. As a customer service representative, you will assist local patrons, ensuring they leave satisfied and happy with their experience.
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1. Cataldo Ambulance
   Average Salary: $46,783
   Cataldo Ambulance offers an exciting career for Customer Service Associates. Employees work in a fast-paced environment, assisting with customer inquiries and support. Cataldo has facilities in Malden, providing essential services to the community and ensuring high-quality care for clients.
   




2. Walgreens
   Average Salary: $32,607
   Walgreens values its Customer Service Associates, who play a crucial role in the store's daily operations. Associates help customers with their needs and provide a friendly shopping experience. Walgreens locations in Malden create a community-focused work environment, fostering growth and development for all employees.
   

1. Account Manager
   Average Salary: $84,410
   In this role, you build strong relationships with clients by understanding their needs and ensuring satisfaction. You work to resolve any issues and communicate effectively with various departments. Companies like HubSpot and Constant Contact in the area value professionals who can manage accounts and enhance customer loyalty.
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2. Community Manager
   Average Salary: $65,250
   A community manager focuses on building a positive community experience for clients. This position includes responding to inquiries and engaging with users on social media platforms. Local businesses, such as The Melting Pot and Trader Joe's, seek candidates who can create connections and foster community spirit.
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3. Field Service Technician
   Average Salary: $52,325
   Field service technicians deliver expert support to customers by troubleshooting and repairing products on-site. This role allows you to interact closely with clients, ensuring their needs are met promptly. Companies like Verizon and Comcast in Malden offer opportunities to be hands-on in customer service while utilizing technical skills.
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4. Retail Sales Associate
   Average Salary: $39,283
   As a retail sales associate, you help customers find products that match their needs. You answer questions and guide them through their shopping experience. Stores like Target and Walmart in the area look for enthusiastic individuals to strengthen their sales teams.
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5. Cashier
   Average Salary: $32,816
   Working as a cashier involves processing transactions and ensuring customers have a pleasant shopping experience. You handle payments and answer any questions regarding products. Major retailers like Stop & Shop and Home Depot often seek reliable candidates for this essential role.
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