Customer Service Associate Salary in Newton, MA

In Newton, MA, Customer Service Associates earn an average yearly salary of $37,359. Salaries in this field can vary based on experience and specific job responsibilities.

Most Customer Service Associates make between $32,500 and $47,750 a year. Entry-level positions start at around $32,500. With experience, professionals can earn higher salaries, reaching up to $47,750 for more senior roles.

Overall, this career offers competitive pay, especially for those who are starting out in the job market or looking to build a career in customer service. The opportunity for growth in earnings also exists as you gain experience and develop your skills.

1. Cambridge, MA
   Average Salary: $40,949
   In Cambridge, you can find exciting opportunities in the education and technology sectors. Many companies like Harvard University and MIT provide roles that focus on helping customers navigate their services effortlessly.
   Find Customer Service Associate jobs in Cambridge, MA
   




2. Brookline, MA
   Average Salary: $39,614
   Brookline offers a vibrant community where customer interaction is key. Retail shops and local services thrive here, allowing associates to build strong relationships with clients and ensure their needs are met.
   Find Customer Service Associate jobs in Brookline, MA
   




3. Needham, MA
   Average Salary: $38,677
   Working in Needham means being part of a friendly neighborhood with a focus on local businesses. Associates often engage with customers in various shops, making personal connections while assisting with their inquiries.
   Find Customer Service Associate jobs in Needham, MA
   




4. Waltham, MA
   Average Salary: $38,640
   Waltham is home to many thriving companies, including tech firms and retail chains. This environment encourages customer support professionals to enhance client satisfaction through efficient service and solutions.
   Find Customer Service Associate jobs in Waltham, MA
   




5. Wellesley, MA
   Average Salary: $37,340
   Wellesley provides an upscale shopping and dining experience. Customer-facing roles here focus on delivering excellent service and creating a welcoming atmosphere for guests in numerous local establishments.
   Find Customer Service Associate jobs in Wellesley, MA
   




6. Somerville, MA
   Average Salary: $37,021
   Somerville is known for its dynamic arts scene and diverse community. Customer support roles here emphasize building rapport with a wide range of customers while ensuring they enjoy their experience with local businesses.
   Find Customer Service Associate jobs in Somerville, MA
   




7. Dedham, MA
   Average Salary: $35,538
   In Dedham, customer service roles are vital for supporting local stores and service providers. Associates enjoy helping customers find the best products while contributing to a friendly shopping environment.
   Find Customer Service Associate jobs in Dedham, MA
   




8. Milton, MA
   Average Salary: $35,143
   Milton’s welcoming community creates a great atmosphere for customer service positions. Associates play an important role in assisting families and residents in various local businesses, enhancing the customer experience.
   Find Customer Service Associate jobs in Milton, MA
   




9. Roxbury, MA
   Average Salary: $34,458
   Roxbury’s bustling neighborhoods offer diverse opportunities in customer support. Associates can expect to engage with a variety of customers, providing support and enhancing community ties through effective service.
   Find Customer Service Associate jobs in Roxbury, MA
   




10. West Roxbury, MA
    Average Salary: $33,037
    West Roxbury is a close-knit community where customer service professionals excel in making personal connections. Local businesses rely on them to foster customer loyalty through attentive and friendly support.
    Find Customer Service Associate jobs in West Roxbury, MA
    

1. Ace Service Company
   Average Salary: $43,913
   Ace Service Company offers strong support for its Customer Service Associates. Employees in Newton, MA, assist customers with inquiries and provide solutions, ensuring a positive experience. The company values teamwork and professional growth.
   




2. Bloomingdale's
   Average Salary: $41,093
   Bloomingdale's hires Customer Service Associates who enhance the shopping experience for customers at their Newton location. Associates help with product inquiries and orders, and they enjoy a dynamic work environment in a reputable retail brand.
   




3. The TJX Companies, Inc.
   Average Salary: $33,600
   The TJX Companies, Inc. employs Customer Service Associates who play a key role in supporting customers at various stores in the Newton area. Associates assist with returns and exchanges, and they work in a lively retail setting that promotes teamwork.
   




4. Walgreens
   Average Salary: $33,125
   Walgreens values its Customer Service Associates, who provide essential support at their Newton locations. Associates assist customers with their needs and help manage the store environment, contributing to the overall efficiency and friendliness of the pharmacy.
   

1. Customer Engagement Manager
   Average Salary: $144,000
   In this role, you lead efforts to build stronger connections with customers. Companies like Wayfair and Bose in the area seek individuals who can enhance customer loyalty through effective communication. You will analyze feedback and implement strategies to improve the customer experience.
   Find Customer Engagement Manager jobs in Newton, MA
   




2. Technical Account Manager
   Average Salary: $117,000
   You will serve as a primary point of contact for customers who need technical support or advice. Companies such as athenahealth and Nuance Communications value professionals who can ensure client satisfaction while resolving complex issues. This role requires a mix of technical knowledge and customer-focused communication skills.
   Find Technical Account Manager jobs in Newton, MA
   




3. Customer Success Manager
   Average Salary: $98,764
   In this position, you ensure that customers achieve their desired outcomes using the company's products. Companies like Toast and HubSpot look for candidates who can effectively guide customers through their journey. You will monitor customer health metrics and build lasting relationships to promote growth.
   Find Customer Success Manager jobs in Newton, MA
   




4. Account Manager
   Average Salary: $77,203
   You will manage client accounts to ensure their needs are met effectively. Local companies, including TripAdvisor and Vertex Pharmaceuticals, rely on professionals to maintain strong client relationships. This role often involves negotiation and problem-solving to deliver excellent service.
   Find Account Manager jobs in Newton, MA
   




5. Community Manager
   Average Salary: $66,583
   This position focuses on building and managing customer communities. Organizations such as Meetup and LinkedIn seek to create engaging environments for users. Your role involves interacting with community members and fostering positive relationships that enhance user experience.
   Find Community Manager jobs in Newton, MA
   




6. Grocery Clerk
   Average Salary: $63,870
   In this job, you will assist customers while they shop in the store. Companies like Stop & Shop and Whole Foods look for friendly and helpful staff. Your responsibilities will include stocking shelves and ensuring a pleasant shopping experience.
   Find Grocery Clerk jobs in Newton, MA
   




7. Field Service Technician
   Average Salary: $49,391
   You will visit customer locations to provide maintenance and support for products. Companies like Siemens and Schneider Electric need skilled technicians who can troubleshoot and fix problems on-site. This role combines technical skills with customer service to ensure client satisfaction.
   Find Field Service Technician jobs in Newton, MA
   




8. Retail Sales Associate
   Average Salary: $42,851
   In this role, you will help customers find the products they need and provide a great shopping experience. Retailers such as Target and Best Buy appreciate associates who can listen and respond to customer queries. You will handle transactions and contribute to a positive store atmosphere.
   Find Retail Sales Associate jobs in Newton, MA
   




9. Cashier
   Average Salary: $33,588
   You will operate the cash register and assist customers at the checkout. Companies like Walmart and CVS value friendly cashiers who can manage transactions accurately. This role requires you to provide quick service while maintaining a welcoming environment.
   Find Cashier jobs in Newton, MA