Customer Service Associate Salary in Newton, MA

In Newton, MA, a Customer Service Associate enjoys a competitive salary. The average yearly salary for this role is around $37,324. Salaries can vary based on experience, skills, and the specific employer.

Typically, you can expect to see salaries ranging from approximately $32,500 to $47,750. Entry-level positions may start on the lower end of that spectrum, while those with more experience may earn higher amounts. This field offers opportunities for growth, making it an appealing choice for job seekers looking to build a successful career.

1. Cambridge, MA
   Average Salary: $40,949
   Working in Cambridge offers great opportunities for customer-facing roles. The city is home to many tech companies and educational institutions, providing a dynamic environment to assist diverse customers.
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2. Brookline, MA
   Average Salary: $39,614
   In Brookline, you will find a tight-knit community that values excellent service. Many local shops and health services thrive, making it a fulfilling place to engage with customers and build relationships.
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3. Needham, MA
   Average Salary: $38,677
   Needham is known for its family-oriented atmosphere and local businesses. As a customer service professional here, you can enjoy helping residents and contributing to the community feel.
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4. Waltham, MA
   Average Salary: $38,527
   Waltham features a mix of established companies and startups. This city offers a vibrant work culture where you can help customers in retail and technology sectors.
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5. Wellesley, MA
   Average Salary: $37,340
   Wellesley boasts a strong community spirit with many high-end shops and services. As part of the customer support team, you will create a positive shopping experience for local residents.
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6. Somerville, MA
   Average Salary: $37,021
   Somerville is a lively city with a diverse population. Working in this area means engaging with a variety of customers, especially in the thriving arts and food scenes.
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7. Dedham, MA
   Average Salary: $35,538
   Dedham offers a blend of suburban charm and local businesses. Working in customer service here allows you to play a key role in enhancing the shopping experience for families.
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8. Milton, MA
   Average Salary: $35,143
   In Milton, you can find a friendly atmosphere that values great service. This suburban town thrives on community engagement, providing many chances to connect with residents.
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9. Roxbury, MA
   Average Salary: $34,458
   Roxbury is rich in culture and diversity. Here, customer service roles involve engaging with a wide range of community members, making every day a unique experience.
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10. West Roxbury, MA
    Average Salary: $33,037
    West Roxbury presents a welcoming community environment with various local businesses. Working here allows you to support customers and build strong neighborhood connections.
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1. Ace Service Company
   Average Salary: $43,913
   At Ace Service Company, Customer Service Associates play a key role in providing excellent support to customers. Located in Newton, MA, this company values teamwork and communication, ensuring a positive work environment.
   




2. Bloomingdale's
   Average Salary: $41,093
   Bloomingdale's offers a vibrant workplace for Customer Service Associates. Employees assist customers in an upscale retail environment. The location in Newton, MA, provides a unique shopping experience, supported by dedicated staff.
   




3. Marathon Physical Therapy
   Average Salary: $36,417
   Marathon Physical Therapy employs Customer Service Associates to help maintain a welcoming environment for patients. The Newton, MA, location focuses on customer care, ensuring patients receive the best support during their recovery.
   




4. The TJX Companies, Inc.
   Average Salary: $33,600
   The TJX Companies, Inc. values its Customer Service Associates who support customers in finding the best deals. Located in Newton, MA, this company emphasizes customer satisfaction and team collaboration.
   




5. Walgreens
   Average Salary: $33,125
   Walgreens employs Customer Service Associates who assist customers with their shopping needs. The Newton, MA, location focuses on providing quality service and products, aiming for a satisfactory shopping experience for all.
   

1. Customer Engagement Manager
   Average Salary: $144,000
   In this role, you will build strong relationships with customers to enhance their experience. This position involves analyzing feedback and implementing strategies based on customer needs. Companies in Newton, MA, such as Talend and TripAdvisor, value professionals who can drive customer satisfaction.
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2. Technical Account Manager
   Average Salary: $117,000
   This position supports clients by ensuring they understand and effectively use your company’s products. You will troubleshoot issues and collaborate closely with different teams. Firms like MathWorks in Newton, MA look for skilled individuals who can enhance the customer journey through technical knowledge.
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3. Customer Success Manager
   Average Salary: $98,764
   You will help customers achieve their goals using the company's products or services. This involves regular check-ins and proactive problem-solving. In Newton, MA, companies such as HubSpot seek candidates who can foster strong relationships and encourage customer loyalty.
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4. Account Manager
   Average Salary: $76,882
   As an Account Manager, you will oversee customer accounts and ensure their needs are met. This role requires good communication skills and an understanding of your company’s offerings. Local businesses in Newton, MA, like Boston Scientific, prioritize individuals who can maintain strong partnerships.
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5. Community Manager
   Average Salary: $66,583
   You will engage with customers through social media and community events to enhance brand loyalty. This role involves creating content and promoting discussions that connect people. Businesses in Newton, MA, such as TripAdvisor, benefit from professionals who can build and nurture online communities.
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6. Grocery Clerk
   Average Salary: $63,870
   In this position, you will assist customers in finding products and ensure the store runs smoothly. Good organization and customer service skills are essential. Grocery stores in Newton, MA, like Whole Foods, look for team members who enjoy helping others.
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7. Field Service Technician
   Average Salary: $49,391
   You will provide on-site support and maintenance for customers’ products or equipment. This job involves traveling to client locations and solving technical issues. Companies such as Thermo Fisher Scientific in Newton, MA, need reliable individuals to ensure customer satisfaction.
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8. Retail Sales Associate
   Average Salary: $42,912
   As a Retail Sales Associate, your primary task is to assist customers with their purchases. You will help them find products and provide information about sales and promotions. Stores in Newton, MA, like Best Buy, appreciate team members who deliver excellent customer service.
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9. Cashier
   Average Salary: $33,572
   In this role, you will handle transactions and provide friendly service at the checkout. You will also answer customer questions and assist with basic store operations. Retail locations in Newton, MA, such as Stop & Shop, seek cashiers who are attentive and helpful.
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