Customer Service Associate Salary in Newton, MA

In Newton, MA, the salary for a Customer Service Associate varies based on experience and skills. The average yearly salary stands at approximately $37,311.

Different levels of experience offer varying pay. Entry-level positions typically start around $32,500. With more experience, employees can earn up to $47,750.

Many associates fall into salary ranges. About 30% earn between $32,500 and $33,886. Another 18.5% earn between $33,887 and $35,273. As they gain experience, they can move into higher salary brackets, reaching salaries like $42,205 or more.

Overall, working in customer service in Newton can provide a stable income and opportunities for growth.

1. Cambridge, MA
   Average Salary: $40,445
   Working in Cambridge offers a vibrant atmosphere, especially with the presence of innovative companies and educational institutions. Customer support roles here focus on helping a diverse community, making each day unique.
   Find Customer Service Associate jobs in Cambridge, MA
   




2. Brookline, MA
   Average Salary: $39,614
   In Brookline, you find a blend of urban and suburban life. Customer service professionals engage with a friendly clientele, supporting local businesses and enjoying the welcoming environment.
   Find Customer Service Associate jobs in Brookline, MA
   




3. Waltham, MA
   Average Salary: $38,640
   Waltham is known for its growing tech industry and rich history. Associates in customer service often interact with tech-savvy customers, providing valuable assistance and building strong client relationships.
   Find Customer Service Associate jobs in Waltham, MA
   




4. Needham, MA
   Average Salary: $38,271
   Needham boasts a strong community spirit. Roles in customer support here involve assisting local residents and businesses, creating a positive impact while enjoying a close-knit environment.
   Find Customer Service Associate jobs in Needham, MA
   




5. Wellesley, MA
   Average Salary: $37,158
   As a retail and service hub, Wellesley is home to dedicated customer support roles. Professionals here enjoy helping upscale clientele, enhancing their shopping experience in charming surroundings.
   Find Customer Service Associate jobs in Wellesley, MA
   




6. Somerville, MA
   Average Salary: $35,534
   Somerville is a lively place filled with creative energy. Customer service roles involve assisting customers in trendy shops and restaurants, making every interaction enjoyable and dynamic.
   Find Customer Service Associate jobs in Somerville, MA
   




7. Dedham, MA
   Average Salary: $35,494
   Dedham offers a suburban feel with access to retail and dining options. Support roles here involve friendly engagement with local customers, fostering community connections.
   Find Customer Service Associate jobs in Dedham, MA
   




8. Milton, MA
   Average Salary: $35,143
   In Milton, customer service roles allow you to support a close community. Associates enjoy interacting with residents and providing assistance in a calm and friendly atmosphere.
   Find Customer Service Associate jobs in Milton, MA
   




9. Roxbury, MA
   Average Salary: $34,156
   Roxbury features a diverse community and vibrant culture. Roles in customer service involve helping customers from various backgrounds, creating rich interactions and learning opportunities.
   Find Customer Service Associate jobs in Roxbury, MA
   




10. West Roxbury, MA
    Average Salary: $33,037
    West Roxbury provides a balanced suburban experience. Customer support positions allow you to assist local residents, promoting a welcoming community experience.
    Find Customer Service Associate jobs in West Roxbury, MA
    

1. Ace Service Company
   Average Salary: $43,913
   At Ace Service Company, Customer Service Associates are vital to ensuring customer satisfaction. They handle inquiries and provide support in a fast-paced environment. The company operates in Newton and surrounding areas, providing great opportunities for career growth.
   




2. Bloomingdale's
   Average Salary: $41,093
   Bloomingdale's employs Customer Service Associates who help shoppers with product selections and returns. Associates play a key role in creating a pleasant shopping experience. The store in Newton is known for its friendly staff and dedication to customer service.
   




3. The TJX Companies, Inc.
   Average Salary: $33,600
   Customer Service Associates at The TJX Companies, Inc. assist customers with their purchases and provide information about store policies. Located in Newton, the company offers a supportive work environment that promotes teamwork and customer satisfaction.
   




4. Walgreens
   Average Salary: $33,192
   Walgreens hires Customer Service Associates to help customers with their needs in-store and at the pharmacy. Associates in Newton contribute to the health and well-being of the community through excellent service and support. They enjoy a collaborative work atmosphere.
   

1. Customer Engagement Manager
   Average Salary: $144,000
   In this role, you focus on building strong relationships with customers. Companies like Staples and Amazon in the area seek individuals who can develop strategies to enhance customer loyalty. Engaging effectively with clients can lead to improved satisfaction and repeat business.
   Find Customer Engagement Manager jobs in Newton, MA
   




2. Technical Account Manager
   Average Salary: $117,000
   Technical Account Managers work closely with clients to ensure they get the most out of products and services. Positions available in firms like HubSpot in the region often require a blend of technical knowledge and customer service skills. You will solve problems and help customers maximize their investments.
   Find Technical Account Manager jobs in Newton, MA
   




3. Customer Success Manager
   Average Salary: $103,593
   In this position, you help customers thrive with a company's products. Employers, such as Toast, prioritize those who can adapt solutions to meet customer needs. Your role is critical in fostering long-term relationships and ensuring satisfaction.
   Find Customer Success Manager jobs in Newton, MA
   




4. Account Manager
   Average Salary: $77,264
   Account Managers oversee client accounts and ensure their needs are met. Businesses like Constant Contact in the area look for proactive individuals who can manage relationships effectively. You will serve as a main point of contact between clients and your company.
   Find Account Manager jobs in Newton, MA
   




5. Community Manager
   Average Salary: $63,967
   Community Managers build and nurture relationships within online communities. Companies, including Facebook, want individuals who can engage with users and create a positive environment. This role often involves organizing events and managing social interactions.
   Find Community Manager jobs in Newton, MA
   




6. Grocery Clerk
   Average Salary: $63,870
   Grocery Clerks provide essential support in stores by assisting customers and keeping shelves stocked. Local supermarkets like Stop & Shop need friendly individuals to enhance shopper experiences. This role involves both customer interaction and teamwork.
   Find Grocery Clerk jobs in Newton, MA
   




7. Field Service Technician
   Average Salary: $50,097
   Field Service Technicians offer on-site support to clients with technical issues. Companies such as Raytheon in the area value those who can troubleshoot problems and maintain client satisfaction. This role requires both technical skills and strong customer service abilities.
   Find Field Service Technician jobs in Newton, MA
   




8. Retail Sales Associate
   Average Salary: $43,227
   Retail Sales Associates assist customers with their shopping needs and ensure a positive store experience. Places like Best Buy often look for enthusiastic candidates who can communicate well with customers. Your role may involve making sales and providing information about products.
   Find Retail Sales Associate jobs in Newton, MA
   




9. Cashier
   Average Salary: $33,705
   Cashiers play a vital role by managing transactions and providing a friendly face at the checkout. Supermarkets and retail chains like Target seek detail-oriented individuals skilled in handling payments. Good customer service is key in making shopping enjoyable.
   Find Cashier jobs in Newton, MA