Customer Service Associate Salary in Newton, MA

In Newton, MA, the average yearly salary for a Customer Service Associate is approximately $37,421. This figure represents a solid starting point for those entering this field. Salaries can vary significantly based on experience and specific job responsibilities.

For instance, starting salaries can be around $32,500, while more experienced associates might earn as much as $47,750. A majority of Customer Service Associates fall within a range where salaries typically land between $33,886 and $42,205. This range shows promising potential for growth in earnings as individuals gain skills and experience.

Overall, a Customer Service Associate role in Newton, MA, offers competitive pay and opportunities for advancement, making it an appealing choice for job seekers.

1. Cambridge, MA
   Average Salary: $41,026
   Working in Cambridge offers opportunities in a vibrant tech hub with companies like HubSpot and Biogen. Associates play a key role in supporting innovation while interacting with diverse customers and clients.
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2. Brookline, MA
   Average Salary: $40,800
   In Brookline, customer service roles emphasize community engagement and support for local businesses. Associates often interact with friendly locals, providing valuable assistance and building lasting relationships.
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3. Needham, MA
   Average Salary: $38,713
   Needham is known for its strong sense of community, which reflects in customer service positions. Associates work closely with residents and support businesses that value customer satisfaction and loyalty.
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4. Waltham, MA
   Average Salary: $38,514
   Waltham combines a mix of corporate and local businesses, providing dynamic customer service opportunities. Associates may interact with customers from companies like Bentley University and numerous restaurants, making each day unique.
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5. Wellesley, MA
   Average Salary: $37,656
   Wellesley offers a mix of high-end retail and local services, creating a rich environment for customer service roles. Associates engage with customers who appreciate quality service and community-focused shopping.
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6. Somerville, MA
   Average Salary: $37,287
   Somerville thrives with a creative atmosphere, featuring many local shops and eateries. Customer service associates foster connections with a diverse population and contribute to a lively business scene.
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7. Dedham, MA
   Average Salary: $35,475
   In Dedham, associates help customers navigate a range of retail and service options. This suburban area allows for a close-knit working environment, where associates build meaningful connections with shoppers.
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8. Milton, MA
   Average Salary: $35,143
   Milton offers customer service roles in local businesses that pride themselves on personalized service. Associates enjoy directly impacting the community while addressing customer needs and concerns.
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9. Roxbury, MA
   Average Salary: $34,458
   Roxbury is a vibrant community with opportunities in various sectors. Customer service associates engage with a diverse customer base, providing support and showcasing the area's culture.
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10. West Roxbury, MA
    Average Salary: $33,037
    West Roxbury blends residential comfort with commercial growth, creating great opportunities for customer service associates. Working here means addressing community needs and contributing to local satisfaction.
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1. Ace Service Company
   Average Salary: $43,913
   Ace Service Company offers competitive salaries for Customer Service Associates. Employees help customers with inquiries and provide support in a friendly environment. The company operates mainly in Newton, MA, ensuring local staff have the opportunity to serve their community.
   




2. Bloomingdale's
   Average Salary: $41,093
   Bloomingdale's values its Customer Service Associates, providing training and resources to excel in their roles. Working at their Newton, MA location, associates assist shoppers and create a positive shopping experience in a well-known retail environment.
   




3. Marathon Physical Therapy
   Average Salary: $36,060
   At Marathon Physical Therapy, Customer Service Associates play a crucial role in patient interactions. Working in Newton, MA, they help clients feel comfortable and provide information about services. The supportive environment fosters personal and professional growth.
   




4. The TJX Companies, Inc.
   Average Salary: $33,600
   The TJX Companies, Inc. employs Customer Service Associates in their Newton, MA store to enhance the shopping experience. Associates engage with customers, answer questions, and help maintain store inventory. TJX offers a dynamic work environment to its employees.
   




5. Walgreens
   Average Salary: $33,100
   Walgreens focuses on excellent customer service and values its associates. In Newton, MA, Customer Service Associates assist customers, process transactions, and uphold the company's commitment to health and wellness. The job offers flexibility and training opportunities.
   

1. Customer Engagement Manager
   Average Salary: $144,000
   This role focuses on building strong relationships with clients and ensuring their needs are met. You will oversee customer interactions and work with teams to improve satisfaction. Companies in the area, like Staples and MathWorks, often seek this position to enhance client experiences.
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2. Technical Account Manager
   Average Salary: $117,000
   In this position, you will serve as the main point of contact for technical support to valued clients. You will help troubleshoot any issues and provide solutions to ensure smooth operations. Many businesses in Newton, such as Pegasystems, value this role for maintaining client trust.
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3. Customer Success Manager
   Average Salary: $100,255
   This role involves working closely with customers to help them achieve their goals using the company's products. You will monitor customer usage and provide guidance to enhance their experience. Companies like TripAdvisor and Athenahealth appreciate this role to strengthen customer loyalty.
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4. Account Manager
   Average Salary: $77,027
   As an Account Manager, you will handle relationships with a specific group of clients. You will ensure they receive the best service possible and look for new opportunities to grow accounts. Organizations in the area, such as Intuit and PTC, rely on this role to drive business growth.
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5. Community Manager
   Average Salary: $66,583
   This position focuses on engaging with customers across social media and online platforms. You will build a community around the brand and respond to customer inquiries. Companies like Boston Scientific often use this role to build strong customer connections.
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6. Grocery Clerk
   Average Salary: $63,870
   As a Grocery Clerk, you will assist customers in finding products and ensure the store is well-stocked. Your friendly service will create a pleasant shopping atmosphere. Local grocery stores, like Whole Foods and Star Market, value this role in enhancing customer satisfaction.
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7. Field Service Technician
   Average Salary: $49,391
   In this job, you will provide on-site support and maintenance for equipment and systems. You will directly interact with customers to address their technical concerns. Many companies, including Dell and Siemens, rely on this role to maintain strong service delivery.
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8. Retail Sales Associate
   Average Salary: $42,825
   As a Retail Sales Associate, you will assist customers with their shopping needs and provide information about products. You will create a welcoming shopping experience that encourages return visits. Many retail chains, like Target and Marshalls, look for associates who are friendly and knowledgeable.
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9. Cashier
   Average Salary: $33,783
   In this role, you will handle transactions and provide excellent service at the checkout. You will interact with customers, ensuring their shopping experiences are smooth and enjoyable. Stores such as CVS and Walgreens in Newton appreciate cashiers who can create a quick and friendly checkout process.
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