Customer Service Representative Salary in Austin, TX

In Austin, TX, a Customer Service Representative can expect to earn an average yearly salary of about $36,704. This figure reflects a range of salaries based on experience and specific job responsibilities. Entry-level positions may start around $22,650, while more experienced representatives can earn as much as $56,000.

The distribution of salaries shows that approximately 6.3% of representatives earn around $22,650, and around 11% earn around $28,714. As representatives gain experience, salaries tend to increase significantly. For example, around 16.4% earn about $34,777, and 5.8% earn close to $43,873.

This means that as you build your skills and experience in customer service, you have the potential to increase your earnings considerably. Austin’s job market remains strong, making it a great city for customer service roles.

1. Round Rock, TX
   Average Salary: $36,857
   Working in Round Rock offers great opportunities in customer support roles. With companies like Dell and other tech firms nearby, you can engage with a diverse range of customers.
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2. Hutto, TX
   Average Salary: $36,564
   In Hutto, you can enjoy a close-knit community while assisting customers. Many small businesses thrive here, providing a friendly environment where your service skills can shine.
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3. San Marcos, TX
   Average Salary: $36,444
   San Marcos is vibrant with college life and retail. Engaging with students and locals, you’ll be part of a dynamic customer interaction scene, especially with popular outlets and eateries.
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4. Manor, TX
   Average Salary: $36,355
   Manor presents a fast-growing area where customer support roles are in demand. You’ll appreciate the warm community atmosphere while helping residents and businesses.
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5. Georgetown, TX
   Average Salary: $36,231
   Georgetown’s charming downtown and rich history create a unique backdrop for customer service work. With numerous shops and services, your role will directly impact local businesses.
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6. Pflugerville, TX
   Average Salary: $35,793
   Pflugerville's booming economy and diverse population make it an exciting place to work in customer service. You will assist a variety of clients in different sectors, enhancing their experience.
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7. Kyle, TX
   Average Salary: $33,460
   Kyle offers a mix of suburban living and rapid growth. Working in customer support here means you’ll serve both new residents and long-time locals, fostering strong community ties.
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8. New Braunfels, TX
   Average Salary: $32,946
   In New Braunfels, you will find a lively mix of tourism and local culture. Assisting visitors and residents alike, your role will contribute to the city's welcoming environment.
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9. Leander, TX
   Average Salary: $32,840
   Leander is on the rise, providing plenty of opportunities in customer service. As a representative in this growing area, you’ll help new families and businesses find what they need.
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10. Cedar Park, TX
    Average Salary: $32,439
    Cedar Park has a strong sense of community along with various retail and service businesses. Your role here allows you to connect with customers in a friendly and supportive setting.
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1. The American Power Company
   Average Salary: $79,788
   At The American Power Company, Customer Service Representatives play a vital role in helping customers manage their energy needs. Located primarily in Austin, TX, this company offers competitive salaries and strong training programs to ensure staff are well-prepared.
   




2. Streamline Energy
   Average Salary: $60,000
   Streamline Energy focuses on providing efficient energy solutions. Customer Service Representatives support clients across Austin, TX, with expert guidance and service, making it a rewarding place to work.
   




3. FPI Management
   Average Salary: $55,000
   FPI Management prides itself on offering exceptional apartment management services. Their Customer Service Representatives in Austin, TX, assist residents with inquiries and issues, contributing to a positive living experience.
   




4. Allstate Insurance
   Average Salary: $54,357
   Allstate Insurance offers a wide range of insurance products. Customer Service Representatives in Austin, TX, help clients understand their options and provide seamless support during claims, establishing trust and reliability.
   




5. Texas Higher Education Coordinating Board
   Average Salary: $53,036
   This state agency provides oversight to higher education in Texas. Customer Service Representatives are key to ensuring smooth communication and support for students and institutions across Austin, TX.
   




6. Premier Research Labs
   Average Salary: $51,600
   Premier Research Labs specializes in health and wellness products. Their Customer Service Representatives in Austin, TX, deliver knowledgeable support to customers, enhancing their experience with the company's offerings.
   




7. Vortex Industries, Inc.
   Average Salary: $51,250
   Vortex Industries, Inc. provides innovative industrial solutions. Customer Service Representatives in their Austin, TX, office work diligently to resolve customer queries and ensure satisfaction with the company's services.
   




8. City of Austin
   Average Salary: $49,434
   The City of Austin offers a variety of community services. Customer Service Representatives assist residents with questions and issues related to city services, strengthening the community connection in Austin, TX.
   




9. Kokua Group
   Average Salary: $49,400
   Kokua Group focuses on health-related services. Their Customer Service Representatives in Austin, TX, are dedicated to providing quality support to clients, ensuring they receive the care they need.
   




10. Classic Collision
    Average Salary: $48,950
    Classic Collision specializes in auto body repair. Customer Service Representatives in Austin, TX, help clients navigate the repair process, assuring that their vehicles are in good hands throughout.
    

1. Customer Success Manager
   Average Salary: $94,039
   In this role, professionals support clients to ensure they achieve their desired outcomes. Companies like Adobe and Indeed in Austin look for experts who can enhance the customer experience. Building strong relationships and communicating effectively leads to high client satisfaction.
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2. Troubleshooter
   Average Salary: $86,350
   Troubleshooters use their problem-solving skills to find and fix issues for customers. In Austin, tech firms such as Dell often hire people for this position. Success in this role requires quick thinking and good communication.
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3. Account Manager
   Average Salary: $83,270
   Account Managers work closely with clients to meet their needs and help grow their business. Firms like Google and Salesforce in Austin depend on these professionals to nurture client relationships. Building trust and maintaining open lines of communication are key elements in this position.
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4. Co-Manager
   Average Salary: $66,385
   As a Co-Manager, you help oversee daily operations and support team members in customer service tasks. Retail and restaurant chains in Austin, like H-E-B and Whole Foods, value strong leaders who can maintain high service standards. Working well with others is essential for success.
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5. Communication Specialist
   Average Salary: $59,205
   Communication Specialists focus on managing messages and interactions between a company and its customers. Companies in Austin, such as Whole Foods Market, seek these professionals to create clearer communication channels. Engaging with clients in a positive way is crucial in this field.
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6. Telecommunications Technician
   Average Salary: $56,431
   Technicians in this field install and maintain communication systems for customers. In Austin, local companies like AT&T need skilled workers to ensure reliable service. The role requires problem-solving abilities and a strong technical background.
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7. Installation Technician
   Average Salary: $52,426
   Installation Technicians set up equipment for various services that customers use daily. Firms in Austin, such as Spectrum, often look for individuals who can provide excellent service during the installation process. Attention to detail and strong customer skills are important in this job.
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8. Technician
   Average Salary: $52,386
   Technicians play a crucial role in supporting customer needs through various service industries. Many companies in Austin, including IBM and Tesla, need skilled technicians who can solve problems effectively. Strong technical skills and a customer-focused attitude are key to success.
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9. Radio Technician
   Average Salary: $51,825
   Radio Technicians install, maintain, and repair radios and communication equipment for customers. Companies in Austin, such as Motorola Solutions, look for these experts to enhance communication systems. Strong troubleshooting skills and attention to detail are necessary for this job.
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10. Tower Technician
    Average Salary: $50,496
    Tower Technicians work on the installation and maintenance of communication towers. In Austin, companies like Crown Castle require skilled technicians to ensure safety and reliability. This role demands physical strength and technical expertise, along with a commitment to safety.
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