Customer Service Representative Salary in Boston, MA

Updated on Apr 11, 2025
Position
City
Salary

How much does a Customer Service Representative make in Boston, MA?

The average salary for a Customer Service Representative is $40,839 per year in Boston, MA.

If you're considering a career as a Customer Service Representative in Boston, MA, you'll be pleased to know that the average yearly salary stands at $40,839. This figure reflects a solid earning potential for those in this role. The salary range varies, with the lowest 10% earning around $29,800 and the highest 10% earning up to $67,280. Most professionals in this field fall between $33,207 and $50,244 annually. This range offers a good opportunity for growth and advancement, making it a rewarding career choice in Boston.

View Customer Service Representative Jobs in Boston, MA

What are the highest paying cities for Customer Service Representative near Boston, MA?

If you're a Customer Service Representative near Boston, MA, consider looking for jobs in Newton, MA, where the average salary is the highest at $44,344. Roxbury, MA, and Brighton, MA, also offer competitive salaries for this role. These cities provide excellent opportunities for those seeking better pay in the customer service field.
Graph displaying highest paying cities salaries for Customer Service Representative jobs near Boston, MA, highlighting Newton, MA with the highest at $44,344 and Cambridge, MA with the lowest at $36,317.
  1. Newton, MA
    Average Salary: $44,344
    In Newton, you can find fulfilling roles with companies like Cognizant, where you'll support customers and help them with their needs. The city's vibrant community makes for a great work environment.
    Find Customer Service Representative jobs in Newton, MA


  2. Roxbury, MA
    Average Salary: $42,907
    Roxbury offers opportunities with local businesses and larger companies such as Blue Cross Blue Shield. Here, you'll assist clients and contribute to their satisfaction.
    Find Customer Service Representative jobs in Roxbury, MA


  3. Brighton, MA
    Average Salary: $41,445
    Working in Brighton, you might join firms like State Street Corporation. You'll engage with customers, providing them with excellent service and support.
    Find Customer Service Representative jobs in Brighton, MA


  4. Quincy, MA
    Average Salary: $41,071
    Quincy is home to companies like Liberty Mutual, where you can help customers with their insurance needs. The city's diverse culture enriches your work experience.
    Find Customer Service Representative jobs in Quincy, MA


  5. Waltham, MA
    Average Salary: $40,842
    In Waltham, you can work with tech companies like Charles River Analytics. You'll assist clients, ensuring they have a positive experience with the company.
    Find Customer Service Representative jobs in Waltham, MA


  6. Jamaica Plain, MA
    Average Salary: $40,042
    Jamaica Plain offers roles with local businesses and larger companies like Harvard Pilgrim Health Care. You'll help customers, making their interactions with the company smooth.
    Find Customer Service Representative jobs in Jamaica Plain, MA


  7. Brookline, MA
    Average Salary: $39,684
    Brookline provides opportunities with companies like Fidelity Investments. You'll assist clients, helping them navigate their financial needs.
    Find Customer Service Representative jobs in Brookline, MA


  8. Chelsea, MA
    Average Salary: $38,726
    In Chelsea, you can work with local firms and larger companies like Tufts Health Plan. You'll support customers, ensuring they have a positive experience.
    Find Customer Service Representative jobs in Chelsea, MA


  9. Somerville, MA
    Average Salary: $37,359
    Somerville offers roles with local businesses and larger companies like Mass General Brigham. You'll assist customers, contributing to their satisfaction.
    Find Customer Service Representative jobs in Somerville, MA


  10. Cambridge, MA
    Average Salary: $36,317
    Cambridge is home to companies like Harvard University. You'll help customers, providing them with excellent service and support in a dynamic environment.
    Find Customer Service Representative jobs in Cambridge, MA

What are the best paying companies for Customer Service Representative in Boston, MA?

If you're seeking a customer service role in Boston, MA, consider these top-paying companies: Brown Brothers Harriman, Herb Chambers Companies, and Massachusetts Department of Public Health. These employers offer competitive salaries, making them attractive options for job seekers.
Graph displaying best paying company salaries for Customer Service Representative jobs in Boston, MA, highlighting Brown Brothers Harriman with the highest at $80,192 and Beth Israel Lahey Health with the lowest at $43,514.
  1. Brown Brothers Harriman
    Average Salary: $80,192
    Brown Brothers Harriman offers rewarding Customer Service Representative jobs in Boston, MA. They provide financial services and have a strong reputation for customer care. Their headquarters is in Boston, and they also have offices in New York City and San Francisco.


  2. Herb Chambers Companies
    Average Salary: $63,900
    Herb Chambers Companies, a leading car dealership group, offers Customer Service Representative positions in Boston, MA. They focus on providing excellent customer service and have multiple locations throughout the Boston area.


  3. Massachusetts Department of Public Health
    Average Salary: $62,813
    The Massachusetts Department of Public Health provides Customer Service Representative jobs in Boston, MA. They work to protect and promote the health of all Massachusetts residents. Their main office is located in Boston, with several satellite offices across the state.


  4. Morph
    Average Salary: $50,700
    Morph, a creative agency, offers Customer Service Representative jobs in Boston, MA. They focus on delivering innovative solutions and have a vibrant office in the heart of Boston.


  5. Plymouth Rock Assurance
    Average Salary: $50,493
    Plymouth Rock Assurance offers Customer Service Representative positions in Boston, MA. They provide insurance services and have a strong presence in the Boston area with multiple locations.


  6. Boston Housing Authority
    Average Salary: $48,155
    The Boston Housing Authority offers Customer Service Representative jobs in Boston, MA. They focus on providing affordable housing and have several locations throughout the city.


  7. Tesla
    Average Salary: $47,200
    Tesla offers Customer Service Representative jobs in Boston, MA. They focus on sustainable energy and have a growing presence in the Boston area.


  8. Boston Public Schools
    Average Salary: $45,770
    Boston Public Schools offers Customer Service Representative jobs in Boston, MA. They focus on providing quality education and have numerous schools throughout the city.


  9. Eataly
    Average Salary: $45,271
    Eataly offers Customer Service Representative jobs in Boston, MA. They focus on providing authentic Italian cuisine and have a vibrant location in the Boston area.


  10. Beth Israel Lahey Health
    Average Salary: $43,514
    Beth Israel Lahey Health offers Customer Service Representative jobs in Boston, MA. They focus on providing high-quality healthcare and have several hospitals and medical centers throughout the Boston area.

There are 25,652 Customer Service Representative job openings nationwide!

How's the job market for a Customer Service Representative in the US?

Learn what a Customer Service Representative does, how to become one, and understand the job outlook. Get simple steps to start your career as a Customer Service Representative today.
Position
Overview
Customer Service Representative
25,652 Job Openings
Understanding the Customer Service Representative Role & How to Become One | ReadySetHire