Customer Service Representative Salary in Brockton, MA

In Brockton, MA, a Customer Service Representative can expect to earn a competitive salary. The average yearly salary for this role stands at approximately $38,534. However, earnings can vary greatly based on experience and skill level.

Around 14.6% of Customer Service Representatives in this area earn about $27,650 annually, indicating that entry-level roles pay less. As you gain experience, salaries can rise significantly. For instance, around 28.4% of individuals earn around $33,077 a year.

Those who develop their skills and advance in their careers may see salaries reaching up to $57,500, with 1.4% at that high end. Achieving such levels reflects both expertise and commitment to growth.

Overall, pursuing a career as a Customer Service Representative in Brockton is promising, with opportunities for salary advancement as you gain more experience.

1. Stoughton, MA
   Average Salary: $48,566
   Working in Stoughton offers a strong sense of community. Companies like Old Colony YMCA and Target provide opportunities to assist customers in a friendly environment.
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2. Avon, MA
   Average Salary: $46,828
   Avon serves as a growing hub for customer-oriented roles. Local businesses, including Walmart and Home Depot, look for individuals who can engage customers and create positive experiences.
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3. Norwell, MA
   Average Salary: $43,969
   In Norwell, you’ll find a supportive work atmosphere. With businesses like Stop & Shop and Country Market, you can help customers while fostering lasting relationships.
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4. Whitman, MA
   Average Salary: $39,253
   Whitman features a blend of local shops and larger chains. Working here allows you to connect with a diverse customer base, particularly at stores such as Shaw's Supermarket.
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5. Hingham, MA
   Average Salary: $38,727
   Hingham offers an upscale shopping experience with its various boutiques and companies like Whole Foods. Customer interactions focus on providing exceptional service.
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6. Hanover, MA
   Average Salary: $37,932
   Hanover is home to many retail and service-oriented businesses. With companies like Target and Marshalls, you can play a key role in enhancing customer satisfaction.
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7. Randolph, MA
   Average Salary: $36,968
   Randolph combines a range of retail opportunities with a close-knit community feel. Large retailers such as Dick's Sporting Goods seek dedicated individuals to assist customers.
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8. Rockland, MA
   Average Salary: $36,742
   Rockland has a vibrant selection of businesses, including CVS and Kohl's. This creates numerous chances to engage with the public and meet their needs effectively.
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9. South Easton, MA
   Average Salary: $36,067
   South Easton features a growing commercial scene. This environment provides great chances to work with notable companies, strengthening your customer interaction skills.
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10. West Bridgewater, MA
    Average Salary: $35,938
    In West Bridgewater, you can find diverse customer service opportunities. Local businesses and chains like Boston Market seek individuals who enjoy helping customers every day.
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1. Massachusetts Department of Public Health
   Average Salary: $57,927
   As a Customer Service Representative at the Massachusetts Department of Public Health, you play a key role in assisting the public with health inquiries. The position is rewarding and supports health initiatives across the state, including Brockton.
   




2. Concord Foods LLC
   Average Salary: $46,500
   At Concord Foods LLC, Customer Service Representatives support sales and distribution of food products. Working in a vibrant team, you contribute to ensuring customer satisfaction in Brockton and surrounding areas.
   




3. A-Affordable Insurance Agency
   Average Salary: $45,382
   A-Affordable Insurance Agency offers an engaging environment for Customer Service Representatives. You assist clients with their insurance needs, helping ensure everyone in Brockton gets the coverage they deserve.
   




4. HarborOne Bank
   Average Salary: $43,118
   Working as a Customer Service Representative at HarborOne Bank means helping customers with their banking needs. In this role, you support clients across Brockton, ensuring a positive banking experience.
   




5. U-Haul
   Average Salary: $33,775
   U-Haul hires Customer Service Representatives to assist with rental services and moving supplies. In Brockton, you help customers navigate their moving needs with friendly service and reliable support.
   




6. Domino's
   Average Salary: $33,080
   At Domino's, Customer Service Representatives engage with customers to take orders and resolve issues. In Brockton, your friendly service helps create a welcoming experience for pizza lovers.
   




7. Burlington Stores
   Average Salary: $32,000
   Burlington Stores values Customer Service Representatives who help customers find great deals. In Brockton, you play an important role in creating a positive shopping experience for all.
   




8. Family Dollar
   Average Salary: $28,100
   Family Dollar employs Customer Service Representatives to assist shoppers in finding products and checking out. In Brockton, you help ensure that customers leave the store satisfied with their purchases.
   

1. Telecommunications Technician
   Average Salary: $73,462
   In Brockton, professionals in telecommunications work to install and maintain communication systems. They address customer issues and ensure every connection works smoothly. Companies in the area rely on their expertise to deliver quality service.
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2. Account Manager
   Average Salary: $72,883
   An account manager in Brockton nurtures relationships with clients and ensures they receive excellent service. They communicate client needs to relevant teams within their companies. Organizations like local marketing firms depend on these professionals to drive customer satisfaction.
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3. Customer Success Manager
   Average Salary: $61,025
   In this role, specialists focus on making sure customers achieve their goals with the company's products. They often analyze feedback and provide support to enhance user experiences. Companies in Brockton highly value these roles for their impact on customer retention.
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4. Cable Technician
   Average Salary: $60,000
   Cable technicians install and repair cable systems for homes and businesses in the Brockton area. They resolve technical issues and ensure customers enjoy seamless viewing experiences. Local cable companies rely on their skills to keep customers happy.
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5. Technician
   Average Salary: $57,830
   Technicians in Brockton support a variety of services, often troubleshooting equipment and resolving issues for clients. Their work is essential in providing effective, timely service to maintain customer satisfaction. Many local companies depend on their hands-on expertise.
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6. Retail Sales Associate
   Average Salary: $49,262
   As a retail sales associate in Brockton, the focus is on helping customers find the right products and services. Providing answers to questions and demonstrating products builds trust and enhances the shopping experience. This position is key for local retail environments.
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7. Installation Technician
   Average Salary: $48,905
   Installation technicians in Brockton are responsible for setting up systems and ensuring products work correctly. They discuss installation steps with customers, guiding them through the process. Companies in sectors like home services count on their expertise for satisfaction.
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8. Sales Associate
   Average Salary: $38,727
   Sales associates in Brockton engage with customers to understand their needs and recommend suitable products. They create a welcoming environment that encourages purchases and builds customer loyalty. Local shops rely on these professionals for successful sales.
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