Customer Service Representative Salary in Cambridge, MA

In Cambridge, MA, the average yearly salary for a Customer Service Representative is around $36,951. This figure reflects a solid foundation for individuals starting out in this role. Entry-level positions can expect to earn approximately $28,450, while those with more experience and specialized skills may see their salaries rise to about $52,970.

Many Customer Service Representatives in this area earn between $30,679 and $44,054, showcasing a range of income opportunities based on experience and performance. As you advance in this career, the potential to earn a higher salary increases significantly. This makes a role in customer service not only rewarding in terms of personal satisfaction but also advantageous for financial growth.

1. Roxbury, MA
   Average Salary: $44,483
   Working in customer support in Roxbury offers a vibrant community atmosphere. Local organizations and businesses value strong communication skills, making it a great place to grow professionally.
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2. Belmont, MA
   Average Salary: $43,166
   In Belmont, you will engage with friendly residents who appreciate good service. Many local shops and service providers seek individuals who can effectively address customer needs.
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3. Newton, MA
   Average Salary: $42,867
   Newton boasts a diverse market for customer support roles. Major companies in retail and education often look for dedicated individuals to help their clients find solutions.
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4. Jamaica Plain, MA
   Average Salary: $41,164
   Jamaica Plain is known for its lively neighborhoods and strong community ties. Many businesses here focus on customer engagement, offering great opportunities for those who excel in interpersonal skills.
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5. Boston, MA
   Average Salary: $40,921
   As a major city, Boston has a high demand for customer service professionals. You'll find numerous opportunities across banking, retail, and tech companies, all appreciating great support.
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6. Quincy, MA
   Average Salary: $40,212
   Quincy provides a growing market for those in customer service. With its bustling businesses and access to major companies, you can build a rewarding career while connecting with the community.
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7. Melrose, MA
   Average Salary: $40,067
   In Melrose, customer-focused roles thrive in local shops and dining establishments. Engaging with customers here is both rewarding and an excellent way to gain experience.
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8. Waltham, MA
   Average Salary: $39,830
   Waltham features a mix of corporate and local businesses looking for strong customer support staff. The area's growth in technology and service sectors creates many job opportunities.
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9. Brookline, MA
   Average Salary: $39,665
   Brookline is home to a vibrant blend of shops and restaurants often hiring in customer-focused roles. You'll enjoy working in a community that values excellent service.
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10. Brighton, MA
    Average Salary: $38,754
    Brighton offers a variety of customer service jobs, especially in retail and dining. The area's youthful energy and diverse population create a dynamic work environment.
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1. Massachusetts Institute of Technology
   Average Salary: $46,580
   At MIT, Customer Service Representatives play a key role in supporting students and visitors. They help answer questions and address concerns in various departments across the campus.
   




2. EF Education First
   Average Salary: $43,667
   EF Education First offers a vibrant environment for Customer Service Representatives. Located in Cambridge, they focus on providing excellent support to students and clients within the education sector.
   




3. Beth Israel Lahey Health
   Average Salary: $35,283
   Customer Service Representatives at Beth Israel Lahey Health assist patients and families in navigating healthcare services. This health facility operates in various locations across Cambridge.
   




4. U-Haul
   Average Salary: $33,583
   U-Haul provides a supportive environment for Customer Service Representatives. Employees help customers with rentals and services at multiple locations throughout Cambridge.
   




5. Micro Center
   Average Salary: $32,333
   Micro Center values its Customer Service Representatives who assist customers with technology products. The store located in Cambridge stands out in providing technical support.
   




6. Staples
   Average Salary: $30,850
   At Staples, Customer Service Representatives help customers find office supplies and solutions. The store in Cambridge is vital for both local businesses and residents.
   




7. Domino's
   Average Salary: $30,651
   Domino's employs Customer Service Representatives who take orders and ensure customer satisfaction. The locations in Cambridge serve the community with quick and friendly service.
   

1. Customer Success Manager
   Average Salary: $95,973
   In this role, you will focus on building strong relationships with clients to help them achieve their goals. You will work closely with teams at companies like HubSpot or Constant Contact in Cambridge, MA. Your success in this position will lead to higher client satisfaction and retention.
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2. Account Manager
   Average Salary: $82,908
   As an Account Manager, you will oversee client accounts and ensure their needs are met. Companies in the area, such as Akamai and Illumina, will rely on your skills to maintain positive relationships. You will play a key part in driving business growth and customer loyalty.
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3. Installation Technician
   Average Salary: $69,100
   Installation Technicians are responsible for setting up and ensuring proper functioning of equipment for customers. In Cambridge, businesses such as Comcast look for technicians who can provide excellent service and technical support. This role requires strong problem-solving skills and a customer-focused approach.
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4. Telecommunications Technician
   Average Salary: $63,100
   In this role, you will install and maintain telecommunications systems for various companies. You will find opportunities in Cambridge with firms such as Verizon or Comcast. Your technical expertise will help resolve customer issues quickly and efficiently.
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5. Communication Specialist
   Average Salary: $61,588
   As a Communication Specialist, you will create clear communication strategies to connect with customers. Companies like Biogen in the Cambridge area seek individuals who can develop engaging content and messaging. Effective communication helps enhance customer trust and satisfaction.
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6. Cable Technician
   Average Salary: $60,000
   Cable Technicians install, maintain, and troubleshoot cable services for customers. Businesses such as Comcast need skilled technicians in the Cambridge area. Your hands-on skills and technical knowledge will significantly impact customer experiences.
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7. Technician
   Average Salary: $59,650
   Technicians play a vital role in making sure equipment and services run smoothly. With opportunities at firms like Bose in Cambridge, you will address customer needs and problems effectively. This role requires both technical skills and a commitment to customer service.
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8. Co-Manager
   Average Salary: $55,000
   Co-Managers assist in overseeing daily operations and customer service in retail settings. Companies like Target offer these roles in the Cambridge area. Your leadership skills will help create a positive shopping experience for customers.
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9. Sales Associate
   Average Salary: $38,144
   Sales Associates assist customers in finding the right products and services in retail settings. Many stores in Cambridge, such as Best Buy, look for friendly and knowledgeable associates. Your goal is to enhance customer experience while achieving sales targets.
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10. Retail Sales Associate
    Average Salary: $37,418
    Retail Sales Associates provide exceptional customer service while assisting shoppers. In Cambridge, businesses like Walgreens hire individuals with strong communication skills. Your efforts will help customers find what they need and encourage repeat visits.
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