Customer Service Representative Salary in Cambridge, MA

Updated on Apr 11, 2025
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How much does a Customer Service Representative make in Cambridge, MA?

The average salary for a Customer Service Representative is $36,317 per year in Cambridge, MA.

If you're considering a career as a Customer Service Representative in Cambridge, MA, you'll be pleased to know that the average yearly salary stands at around $36,317. This figure reflects the median salary, meaning half of the professionals earn more, and half earn less. The salary range varies from $29,150 to $52,970, offering a broad spectrum of earning potential. This range allows for growth and advancement opportunities as you gain experience and skills. With a competitive salary and a dynamic work environment, Cambridge, MA, is an excellent place to start or advance your career in customer service.

View Customer Service Representative Jobs in Cambridge, MA

What are the highest paying cities for Customer Service Representative near Cambridge, MA?

If you're a Customer Service Representative near Cambridge, MA, consider looking for jobs in Newton, MA, where the average salary is the highest at $44,344. Roxbury, MA, and Belmont, MA, also offer competitive salaries for this role. These cities provide excellent opportunities for those seeking better pay in the customer service field.
Graph displaying highest paying cities salaries for Customer Service Representative jobs near Cambridge, MA, highlighting Newton, MA with the highest at $44,344 and Brookline, MA with the lowest at $39,684.
  1. Newton, MA
    Average Salary: $44,344
    In Newton, you'll find fulfilling roles with companies like Cognizant, where you can help clients with their technology needs. The community's focus on education and innovation makes it a great place to grow your career.
    Find Customer Service Representative jobs in Newton, MA


  2. Roxbury, MA
    Average Salary: $42,907
    Roxbury offers diverse opportunities, especially with local businesses and larger companies such as Tufts Medical Center. Working here means you'll be part of a vibrant community, helping people every day.
    Find Customer Service Representative jobs in Roxbury, MA


  3. Belmont, MA
    Average Salary: $42,792
    Belmont is home to companies like Raytheon Technologies, where you can assist customers with cutting-edge technology. The town's small-city feel provides a welcoming environment for career development.
    Find Customer Service Representative jobs in Belmont, MA


  4. Brighton, MA
    Average Salary: $41,445
    In Brighton, you'll find roles with companies like State Street Corporation, where you can help manage financial services. Working here means being part of a dynamic neighborhood with a rich history.
    Find Customer Service Representative jobs in Brighton, MA


  5. Quincy, MA
    Average Salary: $41,071
    Quincy offers positions with companies like Blue Cross Blue Shield, where you can support healthcare services. The city's historic charm and modern amenities make it a great place to work and live.
    Find Customer Service Representative jobs in Quincy, MA


  6. Waltham, MA
    Average Salary: $40,842
    Waltham is known for its tech companies like Charles River Analytics, where you can assist with advanced technology solutions. The city's focus on education and innovation creates a stimulating work environment.
    Find Customer Service Representative jobs in Waltham, MA


  7. Boston, MA
    Average Salary: $40,839
    Boston offers a wide range of opportunities with companies like Liberty Mutual and General Electric. Working here means being part of a bustling city with endless possibilities for career growth.
    Find Customer Service Representative jobs in Boston, MA


  8. Melrose, MA
    Average Salary: $40,325
    Melrose provides roles with companies like TJX Companies, where you can help with retail services. The town's friendly atmosphere and proximity to Boston make it an ideal place to work.
    Find Customer Service Representative jobs in Melrose, MA


  9. Jamaica Plain, MA
    Average Salary: $40,042
    In Jamaica Plain, you'll find positions with local businesses and larger companies like Harvard Pilgrim Health Care. Working here means being part of a diverse community with a strong sense of identity.
    Find Customer Service Representative jobs in Jamaica Plain, MA


  10. Brookline, MA
    Average Salary: $39,684
    Brookline offers roles with companies like Cognizant, where you can assist with technology solutions. The town's focus on education and quality of life makes it a great place to build a career.
    Find Customer Service Representative jobs in Brookline, MA

What are the best paying companies for Customer Service Representative in Cambridge, MA?

Massachusetts Institute of Technology offers the highest average salary for Customer Service Representatives in Cambridge, MA. EF Education First and Beth Israel Lahey Health also provide competitive pay for this role. Consider these companies for a rewarding career with a strong salary.
Graph displaying best paying company salaries for Customer Service Representative jobs in Cambridge, MA, highlighting Massachusetts Institute of Technology with the highest at $46,580 and Staples with the lowest at $30,850.
  1. Massachusetts Institute of Technology
    Average Salary: $46,580
    At MIT, Customer Service Representatives work in a dynamic environment. They support various departments and ensure smooth operations. MIT operates in Cambridge, MA, and has a reputation for innovation and excellence.


  2. EF Education First
    Average Salary: $43,667
    EF Education First offers exciting opportunities for Customer Service Representatives. They handle inquiries and provide support for educational programs. The company operates in Cambridge, MA, and is known for its global presence.


  3. Beth Israel Lahey Health
    Average Salary: $35,283
    Beth Israel Lahey Health provides rewarding roles for Customer Service Representatives. They assist patients and ensure a positive experience. The company operates in Cambridge, MA, and is dedicated to healthcare excellence.


  4. U-Haul
    Average Salary: $33,938
    U-Haul offers Customer Service Representative positions with competitive pay. They help customers with rentals and provide support. The company operates in Cambridge, MA, and is a leader in the moving industry.


  5. Domino's
    Average Salary: $31,233
    Domino's provides opportunities for Customer Service Representatives to work in a fast-paced environment. They take orders and ensure customer satisfaction. The company operates in Cambridge, MA, and is a popular pizza chain.


  6. Staples
    Average Salary: $30,850
    Staples offers roles for Customer Service Representatives to support office supply needs. They assist customers with products and services. The company operates in Cambridge, MA, and is a well-known office supply retailer.

There are 25,652 Customer Service Representative job openings nationwide!

How's the job market for a Customer Service Representative in the US?

Learn what a Customer Service Representative does, how to become one, and understand the job outlook. Get simple steps to start your career as a Customer Service Representative today.
Position
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Customer Service Representative
25,652 Job Openings
Understanding the Customer Service Representative Role & How to Become One | ReadySetHire