Customer Service Representative Salary in Cambridge, MA

Customer Service Representatives in Cambridge, MA, earn a competitive salary. The average yearly salary for this role stands at $36,604.

Some representatives earn around $28,450, while those with more experience or specialized skills can make up to $52,970. A substantial number of employees find themselves in the $30,000 to $50,000 range, reflecting their dedication and the skills they bring to their roles.

These figures indicate that customer service positions in Cambridge offer solid earning potential. Candidates looking to enter this field can find rewarding opportunities that not only provide a good income but also allow for growth and advancement.

1. Jamaica Plain, MA
   Average Salary: $44,042
   Jamaica Plain offers a vibrant community atmosphere. Working in customer care here allows you to connect with diverse customers and work with companies such as Whole Foods and Stop & Shop.
   Find Customer Service Representative jobs in Jamaica Plain, MA
   




2. Belmont, MA
   Average Salary: $43,683
   Belmont features a close-knit community where customer support roles thrive. You will assist customers from a range of established businesses, providing meaningful service and building lasting relationships.
   Find Customer Service Representative jobs in Belmont, MA
   




3. Roxbury, MA
   Average Salary: $42,907
   Roxbury has a dynamic environment that values customer interactions. Professionals in this field can work with local businesses and national chains, ensuring every customer feels appreciated and satisfied.
   Find Customer Service Representative jobs in Roxbury, MA
   




4. Newton, MA
   Average Salary: $42,748
   Newton boasts a strong economy with many businesses seeking attentive customer care. Here, you can work for companies that value customer needs, contributing to high satisfaction and loyalty.
   Find Customer Service Representative jobs in Newton, MA
   




5. Boston, MA
   Average Salary: $41,202
   Boston, a bustling hub, offers a range of opportunities in customer service. Working with major companies, you will engage with customers in one of the most vibrant cities in the country.
   Find Customer Service Representative jobs in Boston, MA
   




6. Quincy, MA
   Average Salary: $40,628
   Quincy combines rich history and modern business. In customer service roles, you can help residents and visitors alike while working for both local shops and larger corporations.
   Find Customer Service Representative jobs in Quincy, MA
   




7. Waltham, MA
   Average Salary: $40,382
   Waltham serves as a center for innovation and commerce. In customer support roles, you will connect with clients for many tech and service-driven companies, enhancing their overall experience.
   Find Customer Service Representative jobs in Waltham, MA
   




8. Melrose, MA
   Average Salary: $40,067
   Melrose features a friendly local community eager for stellar customer service. You will have opportunities to work with businesses that pride themselves on personalized attention to their clients.
   Find Customer Service Representative jobs in Melrose, MA
   




9. Brookline, MA
   Average Salary: $40,054
   Brookline is known for its commitment to quality and service excellence. As a part of the customer support team, you will engage with an educated clientele in various sectors, ensuring their needs are met.
   Find Customer Service Representative jobs in Brookline, MA
   




10. Brighton, MA
    Average Salary: $39,543
    Brighton offers a youthful, energetic atmosphere suitable for customer service roles. You will interact with diverse clients, enhancing their experiences with local businesses and larger retail establishments.
    Find Customer Service Representative jobs in Brighton, MA
    

1. Massachusetts Institute of Technology
   Average Salary: $46,580
   At MIT, Customer Service Representatives play a crucial role in supporting the academic community. They assist students and staff with inquiries related to admissions, facilities, and services. The institute, located in Cambridge, MA, values its representatives and offers competitive salaries and a collaborative work environment.
   




2. EF Education First
   Average Salary: $43,667
   EF Education First provides a dynamic setting for Customer Service Representatives. They manage queries from students and partners regarding language courses and travel programs. With its headquarters in Cambridge, MA, EF promotes a diverse and inclusive workplace where employees can thrive.
   




3. Beth Israel Lahey Health
   Average Salary: $35,283
   Customer Service Representatives at Beth Israel Lahey Health serve an essential role in the healthcare industry. They assist patients and staff with communication, appointment scheduling, and general inquiries. The organization operates several locations in Cambridge and emphasizes support and professional growth for its employees.
   




4. U-Haul
   Average Salary: $33,583
   U-Haul offers Customer Service Representatives the chance to engage with customers seeking rental services and packing supplies. With a presence in Cambridge, MA, U-Haul values customer satisfaction and provides representatives with training and opportunities for advancement.
   




5. Micro Center
   Average Salary: $32,333
   Micro Center focuses on providing expert assistance in technology sales and support. Customer Service Representatives in their Cambridge store help customers navigate products and services, creating a great shopping experience. The company encourages a team-oriented atmosphere and offers training programs to ensure success.
   




6. Domino's
   Average Salary: $30,912
   At Domino's, Customer Service Representatives are essential in ensuring efficient order processing and customer interactions. They work in a fast-paced environment where good communication skills are critical. The company has several branches in Cambridge, MA, and values quick learning and a positive attitude.
   




7. Staples
   Average Salary: $30,850
   Staples employs Customer Service Representatives to assist customers with their office supply needs. With locations in Cambridge, MA, they provide a friendly and helpful shopping experience. Staples fosters a collaborative environment, encouraging employees to contribute ideas and grow within the company.
   

1. Customer Success Manager
   Average Salary: $95,877
   A Customer Success Manager in the area helps clients achieve their goals using the company's products. They build strong relationships and ensure satisfaction with services. Companies like HubSpot and Wayfair value this role for its impact on customer retention.
   Find Customer Success Manager jobs in Cambridge, MA
   




2. Account Manager
   Average Salary: $80,192
   In this position, employees manage client accounts and ensure their needs are met effectively. They act as the main point of contact and find opportunities to strengthen relationships. Firms such as DraftKings and Biogen seek skilled individuals for this vital role.
   Find Account Manager jobs in Cambridge, MA
   




3. Installation Technician
   Average Salary: $69,100
   Installation Technicians set up and test equipment for clients, ensuring everything runs smoothly. They often troubleshoot issues in the field to enhance customer experiences. Comcast and Verizon rely on talented technicians to support their service offerings.
   Find Installation Technician jobs in Cambridge, MA
   




4. Technician
   Average Salary: $63,374
   Technicians perform repairs, maintenance, and support for various products. They help customers solve problems and provide much-needed assistance. Companies, including General Electric and Raytheon, appreciate skilled technicians for their expertise.
   Find Technician jobs in Cambridge, MA
   




5. Telecommunications Technician
   Average Salary: $63,100
   These professionals install and maintain telecom systems for businesses and residential customers. They ensure clear communication and reliability in services offered. AT&T and T-Mobile actively seek qualified telecommunications technicians.
   Find Telecommunications Technician jobs in Cambridge, MA
   




6. Cable Technician
   Average Salary: $60,000
   Cable Technicians are responsible for installing and repairing cable services in homes and businesses. They focus on optimizing customer satisfaction by ensuring services run correctly. Companies like Spectrum depend on skilled technicians to deliver quality service.
   Find Cable Technician jobs in Cambridge, MA
   




7. Communication Specialist
   Average Salary: $59,450
   Communication Specialists handle internal and external communications for organizations. They develop strategies to improve messaging and brand perception. Organizations like Harvard University and Boston Medical Center look for talented communicators.
   Find Communication Specialist jobs in Cambridge, MA
   




8. Co-Manager
   Average Salary: $55,000
   A Co-Manager oversees daily operations and supports team development in a retail setting. They ensure that customers receive exceptional service while driving sales results. Companies like Target and Walgreens value experienced co-managers.
   Find Co-Manager jobs in Cambridge, MA
   




9. Sales Associate
   Average Salary: $38,266
   Sales Associates assist customers in finding products that fit their needs. They also provide support at checkout and help manage inventory. Retailers such as Best Buy and Macy's are always on the lookout for friendly sales associates.
   Find Sales Associate jobs in Cambridge, MA
   




10. Retail Sales Associate
    Average Salary: $37,591
    Retail Sales Associates play a crucial role in customer engagement and product promotion. They help shoppers find items and answer questions to enhance the shopping experience. Stores like Lowe's and TJ Maxx appreciate the contributions of dedicated associates.
    Find Retail Sales Associate jobs in Cambridge, MA