Customer Service Representative Salary in Chicopee, MA

In Chicopee, MA, the salary for a Customer Service Representative reflects the important role they play in businesses. The average yearly salary for this position is around $33,143.

Salaries can differ based on experience and skills. Typically, entry-level positions start at about $25,950. As professionals gain experience, they can earn significantly more. For example, those with more years in the field might make as much as $47,700.

The distribution shows how pay increases with experience. About 10.2% of Customer Service Representatives earn under $26,000, while another 10.2% earn between $45,000 and $47,000. Many experienced representatives earn between $35,000 and $39,000.

Overall, a career in customer service in Chicopee can lead to good opportunities and a steady income.

1. Ludlow, MA
   Average Salary: $40,734
   Working in Ludlow offers a friendly environment, where you can help local customers and businesses with their needs. Many companies, like Big Y Foods, value strong communication and problem-solving skills in their teams.
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2. Longmeadow, MA
   Average Salary: $40,175
   In Longmeadow, you can enjoy a community-focused setting while providing top-notch support to residents and businesses. Companies here appreciate employees who can build lasting relationships with customers.
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3. Greenfield, MA
   Average Salary: $39,679
   Greenfield provides a small-town charm, where you can serve the community actively. Local businesses, including shops and service providers, rely on skilled individuals to keep their customers satisfied.
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4. Palmer, MA
   Average Salary: $37,909
   Working in Palmer means being part of a warm community. Customer support roles often focus on helping with everyday concerns, making a real impact on people's lives.
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5. Northampton, MA
   Average Salary: $37,859
   In Northampton, you engage with a vibrant community and diverse customer base. The city's emphasis on local businesses means you can work closely with companies that prioritize customer care.
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6. Amherst, MA
   Average Salary: $37,513
   Amherst, known for its college town vibe, offers dynamic customer service roles. Here, you can assist students and residents alike, making every interaction meaningful.
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7. Springfield, MA
   Average Salary: $36,660
   Springfield presents numerous opportunities in customer support across various sectors. Large employers like MassMutual and other local businesses rely on dedicated staff to meet customer needs efficiently.
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8. Wilbraham, MA
   Average Salary: $36,106
   In Wilbraham, you find a supportive atmosphere while providing essential customer assistance. Local retailers and services appreciate professionals who can create positive experiences for their patrons.
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9. Agawam, MA
   Average Salary: $36,003
   Agawam combines a suburban feel with a focus on service, where customer interaction plays a key role in businesses. Companies here look for team members who can effectively address questions and concerns.
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10. West Springfield, MA
    Average Salary: $35,618
    West Springfield offers a diverse job market for customer support roles. You can work with both local and regional companies, enhancing customer experiences and building loyalty through great service.
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1. U-Haul
   Average Salary: $33,117
   U-Haul offers Customer Service Representative positions that focus on helping customers with their moving needs. In Chicopee, this role includes providing information about rental equipment and assisting with reservations. U-Haul values customer satisfaction and provides training to enhance service skills.
   




2. Domino's
   Average Salary: $31,280
   Domino's seeks Customer Service Representatives to handle orders and customer inquiries. In Chicopee, employees work in a fast-paced environment, taking phone calls and ensuring orders are accurate. The company emphasizes teamwork and offers opportunities for growth within the organization.
   




3. Family Dollar
   Average Salary: $28,311
   Family Dollar employs Customer Service Representatives who assist customers in-store and at checkout. In Chicopee, these representatives play a crucial role in maintaining a friendly shopping atmosphere. The company trains employees to provide excellent service and can lead to additional career opportunities.
   

1. Account Manager
   Average Salary: $62,424
   An Account Manager focuses on building strong relationships with clients and ensuring their needs are met. This role often requires excellent communication and problem-solving skills. Local companies like MassMutual in Chicopee value this position for maintaining client satisfaction.
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2. Technician
   Average Salary: $48,129
   A Technician works on troubleshooting and repairing products or systems for customers. This position is important in providing technical support and solutions. Companies like Baystate Health in Chicopee hire Technicians for their ability to enhance customer experience through knowledgeable assistance.
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3. Swimming Pool Service Technician
   Average Salary: $44,725
   Swimming Pool Service Technicians ensure pools are clean, safe, and well-maintained for customers. They often communicate with pool owners to provide updates and recommendations. In Chicopee, businesses like Blue Haven Pools depend on these skilled professionals to guarantee quality service.
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4. Sales Associate
   Average Salary: $38,859
   Sales Associates guide customers in selecting products that meet their needs while providing friendly service. They play a key role in driving sales and fostering customer loyalty. Retailers like Target in Chicopee employ Sales Associates to create a welcoming shopping environment.
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5. Retail Sales Associate
   Average Salary: $38,197
   A Retail Sales Associate assists customers with their purchases and helps maintain an inviting store atmosphere. Strong interpersonal skills and product knowledge are essential for success in this role. Local stores such as Walmart in Chicopee rely on Retail Sales Associates to deliver excellent customer care.
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