Customer Service Representative Salary in Lawrence, MA

In Lawrence, MA, a Customer Service Representative can expect to earn an average yearly salary of about $34,568. Salaries in this field can vary based on experience and specific job responsibilities. For instance, entry-level positions may start around $27,650, while more seasoned representatives can make up to $56,500 per year.

The distribution of salaries shows that about 47.5% of Customer Service Representatives earn between $27,650 and $30,273. Around 12.6% earn between $30,273 and $32,895. As professionals gain experience, their salaries can increase significantly, reflecting their growth in skills and contributions to their companies. This potential for advancement makes customer service a rewarding career choice in Lawrence.

1. North Billerica, MA
   Average Salary: $49,625
   Working in North Billerica offers a chance to join a tight-knit community with a strong focus on local businesses. Companies in the area value interpersonal skills and provide opportunities to grow in a friendly environment.
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2. Middleton, MA
   Average Salary: $43,658
   Middleton is a great place for those interested in service roles, with various firms that prioritize customer experience. Employees can expect to interact with customers in a welcoming atmosphere, contributing to customer satisfaction.
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3. Chelmsford, MA
   Average Salary: $41,867
   Chelmsford is home to several well-known companies that seek dedicated individuals for service roles. The community values strong communication skills, and job seekers can thrive in an environment focused on helping others.
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4. North Andover, MA
   Average Salary: $41,426
   In North Andover, professionals in customer support can enjoy working with large companies and local businesses alike. The area fosters a supportive work culture, making it easier to meet customer needs effectively.
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5. Andover, MA
   Average Salary: $41,298
   Andover provides opportunities within leading industries that emphasize customer relations. Job seekers can build rewarding careers while engaging with diverse clients in a vibrant professional landscape.
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6. Tewksbury, MA
   Average Salary: $41,027
   Tewksbury boasts a variety of businesses ranging from retail to tech, all looking for customer-focused individuals. Working here allows you to develop strong relationships with customers and colleagues in a bustling environment.
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7. Plaistow, NH
   Average Salary: $39,300
   Plaistow offers a mix of local shops and larger companies that value customer interaction. Job seekers can enjoy a friendly environment where they can help customers daily while making a positive impact on the community.
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8. Haverhill, MA
   Average Salary: $39,042
   Haverhill features numerous companies that provide essential services to residents. Those in customer support roles play a key part in ensuring excellent service and maintaining the area's high standards of satisfaction.
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9. Dracut, MA
   Average Salary: $37,738
   Dracut provides a welcoming atmosphere for those looking to enter customer service roles. Employees can work for both established firms and local businesses, focusing on enhancing customer experiences.
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10. Salem, NH
    Average Salary: $36,572
    Salem offers diverse opportunities in customer service, particularly with businesses that cater to both locals and visitors. Professionals will find a dynamic work environment that emphasizes attentiveness and problem-solving.
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1. Massachusetts Department of Public Health
   Average Salary: $61,525
   The Massachusetts Department of Public Health offers rewarding Customer Service Representative roles focused on public health initiatives. Employees in this department assist residents with health inquiries and services, helping to improve community health across Lawrence and nearby areas.
   




2. NNR Global Logistics USA Inc.
   Average Salary: $51,000
   At NNR Global Logistics USA Inc., Customer Service Representatives play an essential role in supporting logistics and shipping operations. Employees work in a dynamic environment, ensuring customer needs are met throughout Lawrence and the surrounding logistics hubs.
   




3. A-Affordable Insurance Agency
   Average Salary: $44,548
   A-Affordable Insurance Agency employs Customer Service Representatives who help clients understand their insurance options. Located in Lawrence, this agency focuses on providing excellent service and support to its customers in the area.
   




4. Haffner's
   Average Salary: $43,000
   Haffner's, a well-known convenience store chain, hires Customer Service Representatives to deliver outstanding service at their various locations in and around Lawrence. Representatives assist customers with inquiries and ensure a positive shopping experience.
   




5. Jackson Lumber & Millwork
   Average Salary: $37,813
   Jackson Lumber & Millwork employs Customer Service Representatives who guide customers in the selection of building materials and lumber. They work across multiple locations in Lawrence, providing expertise and assistance to contractors and homeowners alike.
   




6. SaviLinx
   Average Salary: $34,190
   SaviLinx provides Customer Service Representative positions supporting various client needs. Located in Lawrence, they focus on delivering top-notch customer service in a range of sectors, ensuring customer satisfaction and problem resolution.
   




7. Public Storage
   Average Salary: $34,000
   Public Storage offers Customer Service Representative roles focused on helping clients find suitable storage solutions. Representatives in Lawrence assist customers with their storage needs, ensuring a seamless rental experience.
   




8. Domino's
   Average Salary: $30,845
   Domino's hires Customer Service Representatives to enhance the customer experience in their Lawrence stores. They handle phone and online orders, ensuring quick and friendly service to all pizza lovers in the community.
   




9. Family Dollar
   Average Salary: $28,843
   Family Dollar employs Customer Service Representatives to assist shoppers in their stores. Located in Lawrence, these representatives ensure that customers receive help with products and services, promoting a welcoming shopping atmosphere.
   

1. Technician
   Average Salary: $86,492
   In Lawrence, MA, technicians often support various industries by troubleshooting and repairing equipment. They play a crucial role in helping customers solve issues, ensuring satisfaction with the company's products and services. Companies like GE and Raytheon offer positions where strong communication skills and a customer-focused approach are essential.
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2. Customer Success Manager
   Average Salary: $74,606
   Customer success managers in Lawrence focus on building relationships with clients and ensuring they get the most out of products and services. By understanding customer needs, they contribute to higher satisfaction and retention rates. Organizations like ServiceTitan and HubSpot value these professionals for their ability to drive positive outcomes for clients.
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3. Account Manager
   Average Salary: $70,600
   As account managers in Lawrence, professionals maintain and grow client relationships by addressing their needs effectively. This role involves regular communication, problem-solving, and ensuring that clients receive value from their services. Companies such as Oracle and IBM seek individuals who can manage accounts while enhancing customer experience.
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4. Communication Specialist
   Average Salary: $60,550
   In Lawrence, communication specialists engage with customers through various channels, crafting messages that resonate with the audience. They play an important role in promoting products and building brand loyalty. Employers like Dunkin' Brands and TripAdvisor appreciate professionals who excel in clear and persuasive communication.
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5. Installation Technician
   Average Salary: $49,125
   Installation technicians in Lawrence install and set up products while ensuring excellent customer experiences. They often explain features and answer questions, helping customers feel confident with their new purchases. Local companies such as Comcast value technicians who can deliver both technical expertise and outstanding service.
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6. Retail Sales Associate
   Average Salary: $43,952
   Retail sales associates in Lawrence assist customers in finding products and purchasing them efficiently. They provide support, answer questions, and ensure each shopper has a positive experience. Retailers like Walmart and Target rely on these associates to create a welcoming environment for customers.
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7. Swimming Pool Service Technician
   Average Salary: $37,000
   Swimming pool service technicians in Lawrence are responsible for maintaining and cleaning pools, ensuring a safe environment for customers. They often educate owners about proper pool care techniques, contributing to customer satisfaction. Local companies offer this essential service to customers who value quality and reliability.
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8. Sales Associate
   Average Salary: $33,521
   Sales associates in Lawrence work directly with customers, guiding them through product selections and purchases. They focus on understanding customer needs and ensuring a pleasant shopping experience. Businesses such as Best Buy and McDonald's value individuals who can create a positive atmosphere for customers.
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