Customer Service Representative Salary in Lawrence, MA

In Lawrence, MA, a Customer Service Representative earns an average yearly salary of about $34,978. The salary for this role varies, with some earning as low as $27,650, while others can make up to $56,500.

Approximately 45.6% of Customer Service Representatives earn near the lower end of this range, with salaries around $27,650 to $30,273. As experience increases, so does the pay. About 10.6% of representatives receive around $30,273, and around 16.5% make $32,895.

For those with more experience or specialized skills, salaries can reach $38,141 and even $40,764. This competitive salary structure makes Customer Service Representative positions appealing, giving professionals a chance to advance their careers in a supportive environment. Whether starting fresh or looking to grow in your career, Lawrence offers good compensation for Customer Service Representatives.

1. North Billerica, MA
   Average Salary: $50,346
   Working in North Billerica offers a great opportunity for those in customer support roles. The area is home to several businesses, including prominent logistics companies, that value strong communication and problem-solving skills.
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2. Middleton, MA
   Average Salary: $43,408
   Middleton boasts a friendly community where customer-focused professionals thrive. Local firms in retail and services often seek individuals who can provide excellent support and maintain lasting customer relationships.
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3. North Andover, MA
   Average Salary: $41,583
   In North Andover, professionals in customer interactions find a supportive work environment. Companies in this area prioritize service excellence, making it a great place to enhance your career in customer relations.
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4. Chelmsford, MA
   Average Salary: $41,312
   Chelmsford is a vibrant town with various companies seeking skilled individuals for customer support. The community values service quality, making this an ideal location for building a rewarding career.
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5. Tewksbury, MA
   Average Salary: $41,061
   Tewksbury offers ample job opportunities for customer service roles in diverse industries. Local businesses appreciate employees who can deliver exceptional support and connect with customers effectively.
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6. Andover, MA
   Average Salary: $40,822
   In Andover, customer-focused professionals can work with many well-established organizations. The area's commitment to service excellence creates a rewarding environment for those in customer-facing positions.
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7. Plaistow, NH
   Average Salary: $39,417
   Plaistow is a welcoming town with various customer service opportunities in retail and hospitality. Professionals here enjoy dynamic roles that emphasize problem-solving and customer care.
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8. Haverhill, MA
   Average Salary: $38,938
   Haverhill features a bustling job market for customer engagement roles. Many local businesses value effective communication skills, allowing employees to make a real impact on customer satisfaction.
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9. Dracut, MA
   Average Salary: $37,441
   Dracut presents a variety of customer service positions in a tight-knit community. The local companies focus on creating positive customer experiences, providing ample opportunities for growth.
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10. Salem, NH
    Average Salary: $36,396
    Salem is known for its thriving business community, making it an excellent place to work in customer support. Professionals can find roles that allow them to utilize their skills in a fast-paced, engaging environment.
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1. Massachusetts Department of Public Health
   Average Salary: $61,525
   The Massachusetts Department of Public Health offers a rewarding role for Customer Service Representatives. Employees provide support in health-related inquiries, serving various communities in Lawrence, MA. This organization values dedicated individuals who wish to contribute to public health.
   




2. NNR Global Logistics USA Inc.
   Average Salary: $51,000
   At NNR Global Logistics USA Inc., Customer Service Representatives help manage logistics and transportation inquiries. The company operates in Lawrence and values strong communication skills and commitment to quality service.
   




3. Reardon Associates
   Average Salary: $47,500
   Reardon Associates seeks Customer Service Representatives to enhance their client interactions. Located in Lawrence, MA, the company emphasizes teamwork and a proactive approach to solving client issues.
   




4. A-Affordable Insurance Agency
   Average Salary: $44,548
   A-Affordable Insurance Agency hires Customer Service Representatives to assist clients in navigating insurance products. The agency's presence in Lawrence makes it an accessible choice for those passionate about customer support.
   




5. Haffner's
   Average Salary: $43,000
   Haffner's employs Customer Service Representatives who play a key role in delivering a positive experience at their gas stations and convenience stores. The company's locations in Lawrence allow team members to engage with a diverse customer base.
   




6. Jackson Lumber & Millwork
   Average Salary: $38,083
   Customer Service Representatives at Jackson Lumber & Millwork assist customers in selecting building materials and supplies. Working in Lawrence, employees enjoy a hands-on environment that values customer satisfaction.
   




7. Public Storage
   Average Salary: $34,000
   Public Storage offers positions for Customer Service Representatives who manage inquiries regarding storage solutions. Their facilities in Lawrence provide employees with the chance to work in a fast-paced and supportive atmosphere.
   




8. SaviLinx
   Average Salary: $33,993
   At SaviLinx, Customer Service Representatives handle various client inquiries and support services. Operating in Lawrence, the company fosters a collaborative environment focused on customer needs.
   




9. Domino's
   Average Salary: $30,812
   Domino's employs Customer Service Representatives who take orders and ensure prompt service. With locations in Lawrence, this role emphasizes friendly service and efficient communication.
   




10. Family Dollar
    Average Salary: $28,694
    Family Dollar offers positions for Customer Service Representatives to assist customers in finding products and handling transactions. Their stores in Lawrence focus on providing a pleasant shopping experience for all.
    

1. Technician
   Average Salary: $86,558
   Technicians in customer-facing roles often assist clients with technical issues. They provide solutions and help maintain customer satisfaction. Companies like Comcast and Verizon in the area commonly hire technicians to ensure their services run smoothly.
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2. Account Manager
   Average Salary: $69,560
   Account Managers focus on building and maintaining strong relationships with clients. They work to understand client needs and provide tailored solutions. In Lawrence, firms such as Insperity and a variety of tech startups seek Account Managers for their client engagement strategies.
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3. Customer Success Manager
   Average Salary: $65,927
   Customer Success Managers ensure clients achieve their desired outcomes using company products or services. They play a key role in fostering long-term relationships and improving overall satisfaction. Businesses like HubSpot and Salesforce frequently look for knowledgeable individuals in this position.
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4. Communication Specialist
   Average Salary: $52,250
   Communication Specialists handle internal and external messaging for companies. They work to ensure clear communication between the business and its customers. In the Lawrence area, companies like Harvard Pilgrim Health Care value these roles to enhance their customer interaction.
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5. Installation Technician
   Average Salary: $49,125
   Installation Technicians set up and test equipment or services for customers. They provide immediate support and help troubleshoot any challenges that arise. Local companies, such as Dish Network, rely on these professionals to ensure a smooth onboarding process for new clients.
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6. Retail Sales Associate
   Average Salary: $44,455
   Retail Sales Associates provide excellent service to customers in stores. They help customers find products and answer questions about features and pricing. Many retailers in Lawrence, such as Walmart and Target, depend on these associates to create positive shopping experiences.
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7. Swimming Pool Service Technician
   Average Salary: $37,000
   Swimming Pool Service Technicians help maintain pools for clients, ensuring cleanliness and functionality. They perform regular checks and repairs as needed. Companies like Blue Haven Pools in Lawrence need skilled technicians to deliver reliable service to homeowners.
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8. Sales Associate
   Average Salary: $32,484
   Sales Associates enhance the customer shopping experience by providing information and assistance. They build rapport and help drive sales through strong customer interaction. Many businesses in Lawrence, including Best Buy and Home Depot, look for enthusiastic individuals in this role.
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