Customer Service Representative Salary in Lawrence, MA

In Lawrence, MA, Customer Service Representatives can expect a competitive salary that reflects their vital role in businesses. The average yearly salary for this position is about $34,841. However, earnings can vary based on experience and skill level.

Entry-level positions typically start around $27,500, providing a reasonable entry point for those new to the field. As representatives gain experience, salaries increase significantly. For instance, with a few years in the role, many can earn around $32,670 or more.

For those with more experience, earning potential rises further. The top earners in this field can make about $55,936 annually. This range of salaries shows that Customer Service Representatives have a clear path for growth and advancement in their careers.

Overall, a career in customer service in Lawrence not only offers a solid starting salary but also the opportunity for increased earnings as you build experience and expertise.

1. North Billerica, MA
   Average Salary: $50,346
   Working in North Billerica provides opportunities to connect with customers at local tech companies. Employees in this area enjoy a friendly community and the chance to contribute to supportive environments.
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2. Atkinson, NH
   Average Salary: $45,333
   Atkinson offers a tranquil setting for those in customer-facing roles. The town's small businesses and nearby larger firms appreciate individuals who thrive on helping others and solving problems.
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3. Middleton, MA
   Average Salary: $43,334
   In Middleton, customer support roles often focus on helping clients in retail and service industries. The town’s commitment to quality service makes it a great place to develop communication skills.
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4. North Andover, MA
   Average Salary: $41,329
   North Andover features a mix of manufacturing and retail companies. Representatives play a key role in maintaining customer satisfaction and building strong relationships with clients.
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5. Tewksbury, MA
   Average Salary: $41,202
   Tewksbury is home to various retail and healthcare businesses looking for customer-focused employees. Working here means contributing to a customer-first culture that values reliability.
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6. Chelmsford, MA
   Average Salary: $40,190
   Chelmsford offers a vibrant community with numerous tech and service companies. Roles here involve assisting customers and creating positive experiences, making it an ideal spot for those who enjoy helping others.
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7. Andover, MA
   Average Salary: $40,057
   Andover hosts many prestigious firms along with small businesses. Professionals here find rewarding careers in customer support, contributing to an excellent reputation for service.
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8. Plaistow, NH
   Average Salary: $39,750
   In Plaistow, customer service positions often involve working for local shops and franchises. The job requires strong communication skills as employees assist customers with their needs.
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9. Haverhill, MA
   Average Salary: $39,134
   Haverhill has a diverse job market with opportunities in retail and hospitality. Representatives engage with a wide range of customers, ensuring they receive the best experience possible.
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10. Salem, NH
    Average Salary: $36,328
    Salem is known for its retail and service sectors, making it a bustling place for customer support roles. Working here means being part of a team that values customer satisfaction and proactive communication.
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1. Massachusetts Department of Public Health
   Average Salary: $61,525
   At the Massachusetts Department of Public Health, Customer Service Representatives play a vital role in supporting public health initiatives. They typically work in various locations across the state, providing assistance and information to residents.
   




2. NNR Global Logistics USA Inc.
   Average Salary: $51,000
   NNR Global Logistics USA Inc. values customer service in its logistics operations. Representatives assist clients with shipping and logistics inquiries, ensuring smooth communication and support in Lawrence and surrounding areas.
   




3. Reardon Associates
   Average Salary: $47,500
   Reardon Associates offers rewarding opportunities for Customer Service Representatives. Employees engage with clients to provide personalized support and solutions, primarily serving the Lawrence region.
   




4. A-Affordable Insurance Agency
   Average Salary: $44,548
   A-Affordable Insurance Agency focuses on delivering excellent customer service in the insurance sector. Representatives assist clients with policy inquiries and claims in their Lawrence office and surrounding areas.
   




5. Haffner's
   Average Salary: $43,000
   Haffner's emphasizes friendly and efficient service in its convenience locations. Customer Service Representatives engage with customers daily at their various stores, including in Lawrence, ensuring satisfaction with every visit.
   




6. Jackson Lumber & Millwork
   Average Salary: $37,063
   Jackson Lumber & Millwork requires Customer Service Representatives to assist customers in their hardware and lumber needs. Employees help clients at their Lawrence location, providing expert advice and support.
   




7. SaviLinx
   Average Salary: $35,091
   SaviLinx supports business processes with focused customer service. Representatives at their Lawrence operations connect with clients to ensure needs are met effectively and efficiently.
   




8. Public Storage
   Average Salary: $34,000
   Public Storage provides essential storage solutions and values its customer service team. Representatives work in locations around Lawrence, helping customers with their storage inquiries and needs.
   




9. Domino's
   Average Salary: $30,673
   Domino's offers customer service roles in a fast-paced environment. Representatives at the Lawrence location engage with customers, taking orders and providing friendly service to ensure a great experience.
   




10. Family Dollar
    Average Salary: $28,273
    Family Dollar employs Customer Service Representatives to deliver exceptional shopping experiences. Based in stores in Lawrence, representatives assist customers with product inquiries and checkout support.
    

1. Technician
   Average Salary: $92,763
   In Lawrence, MA, technicians provide vital support by troubleshooting issues and ensuring equipment runs smoothly. Companies like Comcast and Verizon seek skilled technicians to help customers with their technical needs. A strong focus on problem-solving makes this job rewarding for those who enjoy working with technology and people.
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2. Account Manager
   Average Salary: $66,207
   Account managers in Lawrence, MA, play a key role in building relationships with clients. They ensure customer satisfaction by addressing concerns and understanding client needs. Companies such as Eversource and C3S Global often look for professionals who excel in communication and customer loyalty.
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3. Customer Success Manager
   Average Salary: $65,927
   Customer success managers focus on helping clients achieve their goals with products or services. In Lawrence, MA, businesses like Boston Market offer roles that emphasize proactive engagement and support. Individuals in this position work closely with customers to ensure they gain maximum benefit from their purchases.
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4. Communication Specialist
   Average Salary: $52,250
   Communication specialists in Lawrence, MA, craft messages that connect with customers effectively. Organizations such as Baystate Health value professionals who can handle inquiries and enhance customer experience. This role requires strong writing and speaking skills to deliver clear information.
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5. Installation Technician
   Average Salary: $49,047
   Installation technicians in Lawrence, MA, are responsible for setting up equipment and ensuring proper functionality. Companies like GE Renewable Energy often contract these skilled workers to provide a seamless start for customers. Attention to detail and customer interaction are essential skills for success in this role.
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6. Retail Sales Associate
   Average Salary: $46,002
   Retail sales associates engage with customers to understand their needs and provide appropriate products. In Lawrence, MA, retailers like Target seek friendly and knowledgeable staff to enhance the shopping experience. This role involves maintaining product displays and processing transactions while delivering great service.
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7. Swimming Pool Service Technician
   Average Salary: $37,000
   Swimming pool service technicians maintain and repair pools to ensure safety and cleanliness. In Lawrence, MA, businesses such as Premier Pools employ professionals who enjoy outdoor work and customer interaction. Attention to detail and technical skills are important in this role, as is a friendly approach to client service.
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8. Sales Associate
   Average Salary: $34,344
   Sales associates in Lawrence, MA, help customers find the right products and ensure a pleasant shopping experience. Stores like Best Buy look for enthusiastic individuals who can provide excellent service and build customer trust. This role involves reaching sales goals while maintaining a positive attitude and strong product knowledge.
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