Customer Service Representative Salary in Lawrence, MA

In Lawrence, MA, a Customer Service Representative can expect to earn an average yearly salary of approximately $34,915. This figure reflects a range that varies based on experience and skill level. Entry-level positions often start around $27,650, while more experienced representatives may earn salaries as high as $55,936.

The pay scale for this role typically spans several increments. Salaries increase progressively, with many representatives moving into the $30,000 to $40,000 range as they gain experience. Positions on the higher end of the salary spectrum reward those with specialized skills or significant experience in the field.

Many companies in the area offer competitive wages, making this a promising career path for those who enjoy helping others and solving problems. Overall, a career in customer service in Lawrence can be rewarding both personally and financially.

1. North Billerica, MA
   Average Salary: $50,346
   Working in North Billerica offers a range of opportunities in customer support. Local businesses appreciate friendly, helpful employees who can enhance their customer experience.
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2. Middleton, MA
   Average Salary: $43,493
   Middleton is a growing community with many companies looking for customer service talent. The supportive environment fosters teamwork and strong communication skills among employees.
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3. North Andover, MA
   Average Salary: $41,502
   North Andover has a vibrant job market, particularly for roles in customer engagement. The area hosts notable companies that prioritize customer satisfaction and value dedicated staff.
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4. Tewksbury, MA
   Average Salary: $40,870
   In Tewksbury, businesses thrive on excellent customer interactions. Job seekers can find roles that allow them to use their problem-solving skills while contributing to team success.
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5. Chelmsford, MA
   Average Salary: $40,733
   Chelmsford boasts a friendly work culture that values customer relations. Companies here look for individuals who can effectively address customer needs and build lasting relationships.
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6. Andover, MA
   Average Salary: $40,597
   Andover presents opportunities in customer service across various industries. The community values a strong work ethic and dedication to providing outstanding support.
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7. Plaistow, NH
   Average Salary: $39,417
   Working in Plaistow allows employees to engage with a diverse customer base. Local businesses seek individuals who can create positive experiences and respond promptly to inquiries.
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8. Haverhill, MA
   Average Salary: $38,867
   Haverhill features a thriving economy with numerous customer support roles available. Employees have the chance to connect with customers and help them find the right solutions.
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9. Dracut, MA
   Average Salary: $36,393
   In Dracut, the demand for customer service roles continues to grow. Professionals here enjoy collaborating in teams to meet the needs of customers effectively.
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10. Salem, NH
    Average Salary: $36,305
    Salem offers a dynamic environment for those in customer support roles. Companies value proactive team members who can address concerns and enhance the overall customer journey.
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1. Massachusetts Department of Public Health
   Average Salary: $61,525
   As a Customer Service Representative at the Massachusetts Department of Public Health, you support the public in various health-related inquiries. The department operates throughout the state, offering a stable and fulfilling career in a vital sector.
   




2. NNR Global Logistics USA Inc.
   Average Salary: $51,000
   At NNR Global Logistics USA Inc., you work as a Customer Service Representative managing logistics needs for clients. The company serves several locations, and you will help ensure smooth deliveries and customer satisfaction.
   




3. Reardon Associates
   Average Salary: $47,500
   Reardon Associates provides an engaging environment for Customer Service Representatives. You assist customers with their inquiries in a friendly setting, helping to build strong business relationships in their Lawrence location.
   




4. A-Affordable Insurance Agency
   Average Salary: $44,548
   At A-Affordable Insurance Agency, Customer Service Representatives help clients navigate insurance options. The company operates locally, ensuring that you play a key role in informing and assisting customers.
   




5. Haffner's
   Average Salary: $43,000
   Haffner's offers a fast-paced work environment for Customer Service Representatives. You assist customers at their convenience stores and help them with their needs while enjoying a supportive team atmosphere.
   




6. Jackson Lumber & Millwork
   Average Salary: $38,083
   At Jackson Lumber & Millwork, Customer Service Representatives interact with contractors and homeowners alike. You provide product information and service, supporting the company’s mission of customer satisfaction.
   




7. SaviLinx
   Average Salary: $35,023
   SaviLinx employs Customer Service Representatives to manage calls and assist clients with inquiries. The company operates in various sectors and provides opportunities for growth in the customer service field.
   




8. Public Storage
   Average Salary: $34,000
   As a Customer Service Representative at Public Storage, you assist customers in selecting storage options. Working in a friendly environment, you have the chance to help people secure their belongings comfortably.
   




9. Domino's
   Average Salary: $30,756
   Domino's offers Customer Service Representatives a fun and energetic workplace. You handle customer orders and inquiries in a busy atmosphere, contributing to creating a positive dining experience for customers.
   




10. Family Dollar
    Average Salary: $28,350
    Family Dollar employs Customer Service Representatives who assist customers with purchases and inquiries. Working in retail locations, you help create a welcoming shopping experience for a diverse customer base.
    

1. Technician
   Average Salary: $89,768
   Technicians in Lawrence, MA help troubleshoot and repair equipment, providing excellent service to customers. Companies like Verizon and Comcast often seek skilled technicians to support their client needs. This role requires strong problem-solving skills and a commitment to customer satisfaction.
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2. Account Manager
   Average Salary: $66,293
   Account Managers in Lawrence build strong relationships with clients to ensure their needs are met. Companies like UMass Memorial Health and Vertex Pharmaceuticals value professionals who can maintain accounts and enhance client experiences. This position involves regular communication and an understanding of customer goals.
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3. Customer Success Manager
   Average Salary: $65,927
   Customer Success Managers in Lawrence work closely with clients to ensure they receive full value from products and services. Firms such as Rapid7 and HubSpot look for individuals who can guide customers toward success. This role combines relationship-building with proactive support.
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4. Communication Specialist
   Average Salary: $52,250
   Communication Specialists in Lawrence focus on effective messaging and customer engagement. Companies like HealthAlliance Hospital seek these professionals to craft clear communication strategies. Strong writing and interpersonal skills are essential for success in this role.
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5. Installation Technician
   Average Salary: $49,125
   Installation Technicians in Lawrence provide essential services by setting up equipment. Organizations like Spectrum need reliable individuals who can ensure customer installations are done correctly. This role includes direct interaction with customers to meet their needs.
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6. Retail Sales Associate
   Average Salary: $45,147
   Retail Sales Associates in Lawrence assist customers with product selection and inquiries. Stores like Walmart and Target value team members who can enhance customer experiences with friendly service. This position often requires effective communication and a positive attitude.
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7. Swimming Pool Service Technician
   Average Salary: $37,000
   Swimming Pool Service Technicians in Lawrence maintain pool systems for residential and commercial clients. Companies such as Blue Haven Pools focus on providing excellent customer service and quality care. This job involves regular client interactions and ensuring pools are safe and clean.
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8. Sales Associate
   Average Salary: $32,178
   Sales Associates in Lawrence engage with customers to support their shopping experience. Businesses like Best Buy and Macy's rely on upbeat individuals to assist with product inquiries and sales. This position requires a customer-focused mindset and the ability to work well in a team.
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