Customer Service Representative Salary in Lowell, MA

In Lowell, MA, Customer Service Representatives earn an average yearly salary of about $34,932. The salary range varies, and many factors influence this, including skills, experience, and the specific employer.

Some positions may start at around $27,650, while more experienced representatives might earn up to $55,936 annually. A significant portion of workers earn between $30,222 and $38,936, which shows the potential for growth as you gain more experience. Overall, the customer service role in Lowell offers a solid starting salary with opportunities for advancement in the field.

1. North Billerica, MA
   Average Salary: $50,346
   Working in North Billerica offers a great chance to help customers at various local businesses. Companies like MilliporeSigma value skilled communicators who can provide excellent support and solutions.
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2. Wilmington, MA
   Average Salary: $44,275
   Wilmington is home to several innovative companies like the Tewksbury Fire Department and Raytheon. As a customer-focused professional here, you will engage with a variety of clients and help resolve their inquiries efficiently.
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3. North Andover, MA
   Average Salary: $41,583
   In North Andover, customer support roles are vital for community businesses. You will get to assist customers while representing well-known companies like Merrimack College, ensuring every interaction is positive.
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4. Chelmsford, MA
   Average Salary: $41,312
   Chelmsford presents numerous opportunities in customer relations with companies like the Chelmsford Public Schools and Greater Lowell Technical High School. You'll be part of a dynamic team dedicated to enhancing customer satisfaction.
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5. Tewksbury, MA
   Average Salary: $41,061
   Tewksbury is a bustling town with organizations such as the Tewksbury Police Department. This role allows you to connect with the community, offering support and solutions to diverse customer needs.
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6. Andover, MA
   Average Salary: $40,822
   Andover is home to large corporations like Philips and Andover Public Schools. Working here enables you to make a positive impact by addressing customer issues and ensuring smooth communication.
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7. Haverhill, MA
   Average Salary: $38,938
   In Haverhill, you will find a vibrant work environment in customer service roles, especially with companies like Cogswell Polytechnical College. This role involves interacting with various customers and helping them find the best solutions.
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8. Westford, MA
   Average Salary: $38,824
   Westford hosts many tech companies and startups, such as NetScout. As a customer service professional, you will play a key role in supporting clients and building long-lasting relationships.
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9. Dracut, MA
   Average Salary: $37,441
   Dracut's local businesses and schools rely on effective customer support. In this role, you will help address customer concerns and enhance their overall experience with various services.
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10. Salem, NH
    Average Salary: $36,396
    Salem offers a diverse work landscape with opportunities in retail and hospitality. This role involves assisting customers and contributing to the welcoming atmosphere in the area.
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1. Westaff
   Average Salary: $47,000
   Westaff offers competitive salaries for Customer Service Representatives. The company values customer support and provides training to help employees succeed. They operate in key locations, including Lowell, MA.
   




2. Lowell General Hospital
   Average Salary: $42,750
   Lowell General Hospital seeks Customer Service Representatives who show compassion and care. They play an important role in patient interactions. The hospital is well-respected and serves the community of Lowell and surrounding areas.
   




3. Tufts Medicine
   Average Salary: $39,408
   Tufts Medicine employs Customer Service Representatives who help patients navigate their healthcare needs. With a focus on service excellence, employees often find a rewarding work environment in Lowell.
   




4. Complete Labor and Staffing
   Average Salary: $37,000
   Complete Labor and Staffing hires Customer Service Representatives to support their clients and businesses. They focus on providing excellent service and operate mainly in the Lowell region.
   




5. SaviLinx
   Average Salary: $33,000
   SaviLinx values Customer Service Representatives who are dedicated to helping customers. The company has a strong presence in Lowell and provides a friendly work environment.
   




6. LAZ Parking
   Average Salary: $31,479
   LAZ Parking employs Customer Service Representatives to assist customers in parking services. Their locations, including those in Lowell, allow workers to interact with a variety of clients.
   




7. Domino's
   Average Salary: $30,794
   Domino's focuses on customer satisfaction and hires Customer Service Representatives to enhance the ordering experience. They have a strong presence in Lowell, where employees can thrive in a fast-paced environment.
   




8. Family Dollar
   Average Salary: $28,292
   Family Dollar offers opportunities for Customer Service Representatives who engage with customers daily. They operate several stores in Lowell, allowing for a community-focused work atmosphere.
   

1. Customer Success Manager
   Average Salary: $84,175
   This role focuses on ensuring clients are satisfied and getting the most out of their services. Managers build strong relationships with clients, maintaining open lines of communication. Companies in Lowell, such as Kronos and iRobot, look for skilled individuals to help enhance customer experiences.
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2. Telecommunications Technician
   Average Salary: $70,000
   In this position, you will install and maintain communication systems. Technicians work with customers to troubleshoot issues, providing solutions quickly. Local companies often seek qualified technicians to support their telecommunications infrastructure.
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3. Account Manager
   Average Salary: $67,999
   Account managers work closely with clients to meet their needs and foster business relationships. They help clients understand products and services while ensuring they are satisfied. Businesses in Lowell appreciate account managers who can enhance client relationships and drive sales.
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4. Technician
   Average Salary: $51,412
   A technician in various fields handles repairs and maintenance while addressing customer concerns. This role requires good communication skills to explain issues to clients effectively. Many companies in the area need technicians who can provide excellent service in technical troubleshooting.
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5. Communication Specialist
   Average Salary: $50,000
   This role involves managing internal and external communications for a company. A specialist crafts messages that resonate with audiences and support company goals. Businesses in Lowell value professionals who can convey information clearly and engage customers.
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6. Installation Technician
   Average Salary: $45,512
   Installation technicians set up and connect equipment at client locations. They explain processes to customers and ensure everything operates smoothly. Companies in Lowell appreciate technicians who can provide a seamless installation experience.
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7. Swimming Pool Service Technician
   Average Salary: $44,567
   This role includes maintaining swimming pools and ensuring they are clean and safe for use. Technicians interact with customers to provide service updates and educate them on pool care. Local pool service companies value professionals with a customer-focused approach.
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8. Radio Technician
   Average Salary: $40,000
   Radio technicians maintain and repair radio communication devices. They often work directly with clients, providing technical support and solutions. Companies in Lowell seek skilled technicians to ensure reliable communications.
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9. Sales Associate
   Average Salary: $39,419
   Sales associates engage with customers to help them find products and services that suit their needs. Associates play a key role in driving sales and enhancing customer satisfaction. Retail businesses in Lowell look for enthusiastic individuals who enjoy working with people.
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10. Retail Sales Associate
    Average Salary: $39,369
    In this position, you interact with customers daily, assisting them throughout their shopping experience. Retail sales associates are essential to creating a welcoming atmosphere and encouraging return visits. Local retailers value associates who can provide excellent service and product knowledge.
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