Customer Service Representative Salary in Lowell, MA

In Lowell, MA, a Customer Service Representative can expect to earn an average yearly salary of around $34,778. Salaries in this field vary based on experience and specific roles.

Entry-level positions usually start at approximately $27,650. As professionals gain experience, salaries can rise significantly. For example, those with a few years of experience may earn about $30,222 to $32,793 annually. With additional time on the job or taking on more responsibilities, salaries can increase further, reaching up to $53,365 for more seasoned representatives.

Overall, customer service positions offer a stable income with room for growth. This makes them appealing for job seekers looking to build a rewarding career in Lowell.

1. North Billerica, MA
   Average Salary: $49,625
   Working in North Billerica offers an excellent opportunity to join a growing community that values customer care. Many local businesses prioritize service, making it a great place to develop communication skills and enhance customer satisfaction.
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2. Wilmington, MA
   Average Salary: $44,831
   In Wilmington, professionals in customer service play a vital role in helping residents and business clients. With companies like M.I.T. and other growing firms nearby, representatives can gain valuable experience while supporting a thriving local economy.
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3. Chelmsford, MA
   Average Salary: $41,867
   Chelmsford features a number of businesses that require dedicated service professionals. The community appreciates strong customer support, making it an ideal location for those wanting to make a positive impact while connecting with customers.
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4. North Andover, MA
   Average Salary: $41,426
   North Andover's friendly environment encourages representatives to build strong relationships with customers. The local economy, supported by firms like Merrimack College, offers job seekers numerous opportunities to shine in customer-focused roles.
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5. Andover, MA
   Average Salary: $41,298
   In Andover, customer service roles provide a chance to work in an engaging community known for its excellent schools and tech industries. Employees can enjoy a fulfilling experience while contributing to local businesses.
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6. Tewksbury, MA
   Average Salary: $41,027
   Tewksbury's diverse business scene creates many opportunities for those in customer-oriented positions. Engaging with customers in retail and service sectors helps strengthen the community and develop lasting skills.
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7. Westford, MA
   Average Salary: $40,477
   Westford has a strong reputation for high-quality customer care, especially in technology and retail. Working here allows professionals to connect with clients while representing some well-known brands.
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8. Haverhill, MA
   Average Salary: $39,042
   In Haverhill, you can find a supportive community where customer service thrives. With various local shops and businesses, representatives can play a key role in shaping customer experiences across the area.
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9. Dracut, MA
   Average Salary: $37,738
   Dracut is a vibrant location for customer service professionals. Local companies value skilled representatives who can foster positive interactions and support community needs.
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10. Salem, NH
    Average Salary: $36,572
    Salem is home to a variety of businesses that need effective customer service. The town has a strong customer-first mentality, making it a great place for professionals to excel in their roles.
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1. Westaff
   Average Salary: $47,000
   Westaff offers competitive salaries for Customer Service Representatives. The company provides staffing solutions across various fields, including retail and administration, with multiple locations in Lowell, MA.
   




2. Lowell General Hospital
   Average Salary: $42,750
   At Lowell General Hospital, Customer Service Representatives play a vital role in patient relations. The hospital is known for its supportive work environment and operates in the heart of Lowell, serving the local community.
   




3. Tufts Medicine
   Average Salary: $39,045
   Tufts Medicine offers a rewarding experience for Customer Service Representatives. Employees work in a fast-paced medical environment, providing care and assistance to patients at their facilities in Lowell.
   




4. Complete Labor and Staffing
   Average Salary: $37,000
   Complete Labor and Staffing hires Customer Service Representatives to support various client needs. The company focuses on temporary and permanent staffing solutions across multiple industries in Lowell.
   




5. SaviLinx
   Average Salary: $33,000
   SaviLinx provides Customer Service Representatives with diverse roles in customer support. The company emphasizes teamwork and offers opportunities in Lowell to improve client satisfaction.
   




6. LAZ Parking
   Average Salary: $31,374
   LAZ Parking employs Customer Service Representatives mainly in parking operations. They ensure a positive customer experience at events and locations throughout Lowell.
   




7. Domino's
   Average Salary: $30,852
   Domino's hires Customer Service Representatives to assist with orders and delivery. The company focuses on teamwork and customer satisfaction at their locations in Lowell.
   




8. Family Dollar
   Average Salary: $28,420
   Family Dollar offers Customer Service Representative positions in retail settings. Employees help customers find products and ensure smooth operations at various stores in Lowell.
   

1. Customer Success Manager
   Average Salary: $80,341
   This role focuses on building strong relationships with customers to ensure their success and satisfaction. Companies in the area are looking for individuals who can understand customer needs and provide solutions. Your experience in helping people navigate services will be valuable in this position.
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2. Telecommunications Technician
   Average Salary: $70,000
   This job involves installing and maintaining communication systems for businesses and homes. Communication companies in Lowell seek skilled technicians who can troubleshoot problems effectively. Strong customer interaction is required while ensuring reliable services.
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3. Account Manager
   Average Salary: $67,999
   An account manager works to maintain and grow existing client relationships. Many firms in Lowell value professionals who can advocate for customer needs and align services accordingly. The role requires excellent communication skills and a dedication to customer satisfaction.
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4. Technician
   Average Salary: $51,219
   Technicians troubleshoot and resolve issues for customers, ensuring that products and services work effectively. In Lowell, companies appreciate those who can engage with clients and provide technical support swiftly. This job combines technical skills with customer service abilities.
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5. Communication Specialist
   Average Salary: $50,000
   This position involves creating and managing effective communication strategies for both internal teams and customers. Local organizations value professionals who can convey information clearly and build positive relationships. Strong writing and interpersonal skills play a key role in success.
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6. Installation Technician
   Average Salary: $45,412
   Installation technicians set up equipment and services at customer locations. Firms in Lowell look for detail-oriented individuals who can explain processes and answer questions. Good customer service skills will enhance the installation experience.
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7. Swimming Pool Service Technician
   Average Salary: $44,567
   As a swimming pool service technician, you ensure pools are clean, safe, and functioning well. Companies in the area need reliable individuals who can interact with homeowners and answer any questions about pool maintenance. This position pairs technical work with customer engagement.
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8. Radio Technician
   Average Salary: $40,000
   Radio technicians maintain and repair communication equipment. Local companies value those who have strong problem-solving skills and can communicate effectively with customers during service calls. Working in this role requires both technical expertise and attention to client needs.
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9. Retail Sales Associate
   Average Salary: $39,990
   Retail sales associates help customers find products and assist with purchases. Stores in Lowell seek friendly individuals who can provide excellent service and create a positive shopping experience. Your ability to communicate effectively with customers is essential in this role.
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10. Sales Associate
    Average Salary: $38,969
    In this job, you will promote products and assist customers in making purchases. Many businesses in the area appreciate sales associates who can understand customer needs and offer tailored solutions. Strong communication and a positive attitude are key to success.
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