Customer Service Representative Salary in Lowell, MA

In Lowell, MA, the salary for a Customer Service Representative varies based on experience and skill level. The average yearly salary stands at approximately $34,817. Many professionals in this role earn between $27,650 and $55,000.

About 44.7% of Customer Service Representatives earn close to the average salary or slightly lower, while others can earn more as they gain experience. Around 6.8% of workers in this field make around $30,136, and some earn as much as $50,027 per year. As you gain more skills, your earning potential increases significantly.

The range of salaries reflects different roles within customer service, showing opportunities for advancement and salary growth in this field.

1. North Billerica, MA
   Average Salary: $50,346
   Working in North Billerica offers a friendly atmosphere for those in customer support roles. Local businesses appreciate dedicated representatives who can help them connect with their customers effectively.
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2. Wilmington, MA
   Average Salary: $44,246
   In Wilmington, customer support roles play a key part in keeping businesses thriving. With numerous companies in the area, you can find opportunities that focus on building customer relationships and providing excellent service.
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3. North Andover, MA
   Average Salary: $41,329
   North Andover is known for its strong community feel, making it a great place for customer-focused roles. Employees find satisfaction in helping local residents and businesses resolve their inquiries and improve their experiences.
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4. Tewksbury, MA
   Average Salary: $41,202
   Tewksbury has a variety of businesses that require attentive support staff. This community values quality service, allowing you to make a positive impact as you assist customers.
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5. Chelmsford, MA
   Average Salary: $40,190
   In Chelmsford, you will support a diverse range of customers and gain valuable experience. The town hosts many tech companies that rely on professionals to maintain customer satisfaction and loyalty.
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6. Andover, MA
   Average Salary: $40,057
   Andover provides a dynamic work environment for those in customer service. Major companies appreciate team members who can efficiently assist customers and contribute to a positive reputation.
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7. Haverhill, MA
   Average Salary: $39,134
   Haverhill offers a vibrant economy where customer service roles are essential. Engaging with local patrons allows representatives to foster strong relationships that benefit the company and the community.
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8. Westford, MA
   Average Salary: $36,714
   Westford is home to many tech firms that prioritize excellent customer support. Working here means you play a vital role in ensuring clients feel valued and supported.
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9. Salem, NH
   Average Salary: $36,328
   In Salem, customer support professionals find numerous opportunities in retail and services. Companies here focus on providing exceptional customer interactions, making this an enriching place to work.
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10. Dracut, MA
    Average Salary: $35,749
    Dracut presents an inviting environment for customer service representatives. You'll support local businesses and create positive experiences for customers, enhancing your skills and career growth.
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1. Westaff
   Average Salary: $47,000
   Westaff offers roles for Customer Service Representatives focusing on providing excellent support to clients. Their offices in Lowell, MA, provide opportunities for growth and skill development.
   




2. Lowell General Hospital
   Average Salary: $42,750
   Lowell General Hospital values their Customer Service Representatives who assist patients in navigating services. This hospital plays a key role in the community and is dedicated to excellent patient care.
   




3. Tufts Medicine
   Average Salary: $41,314
   At Tufts Medicine, Customer Service Representatives help connect patients with necessary medical services. The work environment encourages teamwork and compassionate care in the Lowell area.
   




4. Complete Labor and Staffing
   Average Salary: $36,667
   Complete Labor and Staffing employs Customer Service Representatives to support various clients. They operate in Lowell, MA, and provide a supportive team atmosphere for employees.
   




5. SaviLinx
   Average Salary: $33,000
   SaviLinx focuses on customer care, and their Representatives play a vital role in maintaining relationships with clients. Their Lowell location offers a fast-paced yet friendly work environment.
   




6. LAZ Parking
   Average Salary: $31,479
   LAZ Parking values its Customer Service Representatives who enhance the experience for parking customers. They operate in various locations, including Lowell, and provide a dynamic working atmosphere.
   




7. Domino's
   Average Salary: $30,571
   Domino's employs Customer Service Representatives to manage orders and ensure customer satisfaction. Their Lowell stores create a lively environment for employees who enjoy fast-paced work.
   




8. Family Dollar
   Average Salary: $27,911
   Family Dollar offers Customer Service Representative roles that focus on customer engagement and assistance. They operate multiple locations in Lowell, MA, where employees can develop retail skills.
   

1. Customer Success Manager
   Average Salary: $79,171
   In this role, focus on building strong relationships with clients and ensuring their needs are met. Companies in Lowell, MA, value candidates who can analyze customer feedback and improve service offerings. Your goal is to enhance customer satisfaction and drive retention.
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2. Telecommunications Technician
   Average Salary: $70,000
   This position involves installing and repairing communication systems for customers. Companies in the Lowell area need skilled technicians to ensure reliable service and quick resolutions to issues. You will play a key role in supporting both residential and business clients.
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3. Account Manager
   Average Salary: $68,382
   As an account manager, you will oversee customer accounts and ensure client satisfaction. Companies in Lowell seek professionals who can identify customer needs and provide tailored solutions. Your ability to manage relationships directly impacts the success of the business.
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4. Facility Technician
   Average Salary: $56,850
   In this role, maintain the facility and its systems while ensuring a safe and productive environment for customers and employees. Companies in Lowell rely on skilled technicians to handle repairs and preventative maintenance. Your work contributes significantly to customer experience.
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5. Technician
   Average Salary: $50,926
   As a technician, you are responsible for troubleshooting and solving technical issues for clients. Companies in Lowell value your hands-on skills and ability to communicate effectively with customers. You will often serve as the first point of contact for service inquiries.
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6. Communication Specialist
   Average Salary: $50,000
   This role includes developing clear messaging and ensuring effective communication with customers. Companies in Lowell appreciate professionals who can craft customer communications that enhance satisfaction and engagement. Your skills help foster a positive public image for the organization.
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7. Installation Technician
   Average Salary: $45,512
   As an installation technician, you will install products and services for customers in their homes or businesses. Companies in Lowell look for individuals who can provide excellent customer service during the installation process. Your expertise ensures that clients are happy with their new systems.
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8. Swimming Pool Service Technician
   Average Salary: $44,567
   In this position, you will maintain and service swimming pools, ensuring they meet customer safety and cleanliness standards. Companies in Lowell seek technicians who can offer reliable and knowledgeable service. Your efforts directly enhance customer enjoyment of their pool facilities.
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9. Radio Technician
   Average Salary: $40,000
   This role focuses on repairing and maintaining radio communication equipment. Companies in Lowell benefit from technicians who ensure devices work reliably for public safety and communication needs. Your technical expertise supports vital services in the community.
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10. Sales Associate
    Average Salary: $39,612
    As a sales associate, you will interact directly with customers to provide product information and assistance. Companies in Lowell value associates who demonstrate excellent customer service and relationship-building skills. Your role is crucial in driving sales and ensuring customer loyalty.
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