Customer Service Representative Salary in Newton, MA

In Newton, MA, the salary for a Customer Service Representative varies. Most people in this role earn around $43,751 each year on average. Salaries can range from about $34,000 at the lower end to about $54,600 at the higher end, depending on experience and the specific employer.

Many representatives fall into a few key salary groups. For example, around 38.4% earn about $43,364 annually. Others can make less, with 1.8% earning about $34,000, while a smaller portion may reach up to $54,600.

This position offers a solid opportunity for job seekers looking to start or advance in their careers. With the right skills and dedication, individuals can expect to see salary growth as they gain experience in the field.

1. Roxbury, MA
   Average Salary: $42,907
   Working in Roxbury offers a chance to engage with the community while assisting customers. Many local businesses and non-profits appreciate motivated individuals who can help create a positive experience.
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2. West Newton, MA
   Average Salary: $42,750
   West Newton features a mix of charming shops and restaurants. Customer service professionals here enjoy working with a friendly clientele, often forming lasting relationships in this close-knit community.
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3. Needham Heights, MA
   Average Salary: $42,104
   In Needham Heights, individuals in customer service can thrive in both local boutiques and larger companies. The welcoming atmosphere encourages meaningful interactions with customers.
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4. Dedham, MA
   Average Salary: $41,010
   Dedham is a great location for those interested in customer service roles. With a range of retail stores and food establishments, professionals can find diverse opportunities to meet various customer needs.
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5. Waltham, MA
   Average Salary: $40,698
   Waltham boasts a vibrant business scene, making it an exciting place for customer support roles. Employees here often work for well-known companies and enjoy the energetic environment.
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6. Brighton, MA
   Average Salary: $40,589
   Brighton combines a lively atmosphere with a diverse mix of businesses. Customer service roles here allow professionals to connect with a wide array of people, enriching their work experience.
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7. Brookline, MA
   Average Salary: $39,997
   Brookline showcases a beautiful blend of culture and commerce. Those in customer service appreciate the opportunity to engage with a diverse community while representing local shops and services.
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8. Needham, MA
   Average Salary: $38,639
   Needham stands out with its friendly neighborhoods and growing businesses. Customer service roles here offer the chance to make a positive impact in residents' daily lives.
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9. Milton, MA
   Average Salary: $38,143
   Milton is a quaint town where customer service professionals can provide excellent assistance in a relaxed setting. The supportive community values great service and loyalty.
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10. Weston, MA
    Average Salary: $37,893
    Weston is known for its affluent residents and high-quality services. Working here in customer-facing roles means representing brands that appreciate attention to detail and exceptional service.
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1. City of Newton
   Average Salary: $49,461
   The City of Newton offers a stable environment for Customer Service Representatives. Employees engage with the local community, answer questions, and provide information about city services. This position helps support various departments within the city.
   




2. Vaco
   Average Salary: $38,500
   Vaco provides excellent opportunities for Customer Service Representatives who enjoy working in dynamic environments. The role involves assisting clients and candidates in various sectors. Vaco operates in several locations, making it adaptable for job seekers.
   




3. CubeSmart Self Storage
   Average Salary: $35,663
   CubeSmart Self Storage values Customer Service Representatives who interact with customers and help them find storage solutions. The role is essential to maintaining customer satisfaction. The company has locations across Newton, allowing for flexibility and variety in work.
   

1. Customer Success Manager
   Average Salary: $103,593
   This role focuses on ensuring clients achieve their goals with company products. You will build relationships and offer tailored support. Companies like HubSpot in the area seek professionals who can enhance customer satisfaction and loyalty.
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2. Technician
   Average Salary: $86,564
   Technicians provide support for customers facing product issues or needing assistance. You will troubleshoot, offer solutions, and ensure customer satisfaction. Local firms like iRobot look for skilled individuals to keep their devices running smoothly.
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3. Account Manager
   Average Salary: $77,264
   As an account manager, you will oversee client accounts and ensure their needs are met. You'll develop strategies to keep clients happy and improve service delivery. Companies such as Staples in the city value team members who can grow client relationships.
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4. Retail Sales Associate
   Average Salary: $43,227
   In this position, you will assist customers in finding products that meet their needs. Your ability to communicate effectively and provide great service is key. Retailers like Target in Newton appreciate employees who create a positive shopping experience.
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5. Installation Technician
   Average Salary: $41,000
   This job involves setting up products for clients and ensuring they function well. You'll help customers understand how to use new installations effectively. Companies such as Comcast in the area benefit from dependable technicians who support their clients.
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6. Sales Associate
   Average Salary: $39,046
   Sales associates engage with customers to help them find the right products. Your role will focus on providing information and driving sales through great service. Employers like Best Buy in Newton search for associates who can enhance the shopping experience.
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