Customer Service Representative Salary in Newton, MA

Customer Service Representatives in Newton, MA earn a competitive salary. The average yearly income for this role is about $42,748. Salaries can range from around $33,900 for entry-level positions to approximately $52,000 for those with more experience.

Many factors influence these numbers, including the individual’s skills, years of experience, and the specific employer. Entry-level representatives tend to earn less, while seasoned professionals often secure higher salaries. For instance, a representative with significant experience may earn between $43,773 and $52,000 annually.

This career offers growth potential, and as you gain experience, your salary typically increases, making it a promising path for those interested in customer service.

1. Roxbury, MA
   Average Salary: $42,907
   Working in Roxbury offers a chance to be part of a diverse community. Companies like Boston Medical Center often seek individuals to handle inquiries and support their clients.
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2. Needham Heights, MA
   Average Salary: $42,104
   In Needham Heights, you will find a friendly atmosphere perfect for engaging with customers. Many local businesses appreciate employees who can enhance customer experiences and help with problem-solving.
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3. West Newton, MA
   Average Salary: $41,333
   West Newton provides a quaint setting ideal for building relationships with customers. Local retailers and service providers always seek reliable individuals to ensure client satisfaction.
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4. Dedham, MA
   Average Salary: $40,537
   Dedham boasts a mix of shops and services that keep customer service roles vibrant. Working here means becoming part of a team that values communication and support to enhance the local shopping experience.
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5. Waltham, MA
   Average Salary: $40,382
   Waltham is home to several well-known companies, giving customer service professionals opportunities to thrive. Positions often emphasize teamwork and direct interaction with customers to deliver top-notch service.
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6. Brookline, MA
   Average Salary: $40,054
   Brookline's lively environment allows for a dynamic customer service career. Residents appreciate top-quality service, and businesses, from retail to dining, rely on skilled individuals to meet their needs.
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7. Brighton, MA
   Average Salary: $39,543
   Brighton features a youthful vibe with many students and professionals. This welcoming community values strong customer support, making it an exciting place to work in service-related roles.
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8. Milton, MA
   Average Salary: $38,933
   In Milton, friendly neighborhoods create a warm backdrop for customer service jobs. Local businesses emphasize community engagement and look for team members who can connect with their clientele.
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9. Needham, MA
   Average Salary: $38,030
   Needham offers a vibrant business scene with opportunities for customer service roles across various sectors. Companies value professionals who can enhance customer interactions and build lasting relationships.
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10. Weston, MA
    Average Salary: $37,893
    Weston is known for its affluent community and high expectations for service. Working here allows you to connect with clients and ensure their needs are met with professionalism and care.
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1. City of Newton
   Average Salary: $47,276
   The City of Newton offers Customer Service Representative positions focused on assisting residents and providing information on city services. Employees in these roles help improve community engagement and work at various city departments located throughout Newton.
   




2. Vaco
   Average Salary: $38,500
   Vaco provides support for companies in different industries, including customer service roles. Customer Service Representatives at Vaco help manage client relationships and resolve issues. The company operates in a variety of sectors from its office in Newton.
   




3. CubeSmart Self Storage
   Average Salary: $35,663
   CubeSmart Self Storage employs Customer Service Representatives who assist customers with storage solutions. These representatives play a crucial role in ensuring customer satisfaction at their facility in Newton, helping clients find the right storage options.
   

1. Customer Success Manager
   Average Salary: $98,764
   In this role, you help clients achieve their goals using a company's products. You will work closely with customers to ensure they are satisfied and find success. Companies like HubSpot and TripAdvisor in Newton, MA, often look for individuals who can build strong relationships.
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2. Technician
   Average Salary: $84,599
   This position focuses on providing technical support to customers. You will troubleshoot issues and guide clients on how to use products effectively. Companies such as Boston Scientific frequently seek technicians who can communicate well with customers.
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3. Account Manager
   Average Salary: $77,203
   As an account manager, you manage client relationships and ensure their needs are met. Your role involves regular communication to keep clients informed and satisfied. Organizations like Raytheon often value strong interpersonal skills in candidates.
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4. Retail Sales Associate
   Average Salary: $42,851
   In this position, you assist customers in a retail environment by helping them find products. You will also handle transactions and answer questions about merchandise. Stores like Staples and Best Buy in Newton, MA, often hire friendly individuals for this role.
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5. Installation Technician
   Average Salary: $41,000
   This job involves installing and setting up products for customers at their locations. You will explain how to use the products and ensure everything is working smoothly. Companies like Verizon are always in need of skilled installers who can communicate effectively.
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6. Sales Associate
   Average Salary: $39,036
   As a sales associate, you will engage with customers to promote products and increase sales. Your responsibilities include providing product information and assisting with purchases. Retailers like Costco value associates who can create a positive shopping experience.
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