Customer Service Representative Salary in Newton, MA

In Newton, MA, the salary for a Customer Service Representative varies based on experience and skills. Generally, these professionals earn an average yearly salary of about $42,728.

Many positions start at around $33,900, while those with more experience can earn up to $52,000. The pay can increase with time and additional responsibilities. For example, about 40.5% of Customer Service Representatives make around $43,773, which shows a steady career progression as employees build their skills.

Overall, a career in customer service in Newton holds good potential for growth and increases in pay, making it a wise choice for those looking to enter the field.

1. Roxbury, MA
   Average Salary: $43,793
   In Roxbury, working in customer support offers a chance to connect with a diverse community. Local businesses and larger organizations alike value strong communication skills and a friendly attitude, making this an exciting place for service professionals.
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2. Needham Heights, MA
   Average Salary: $42,441
   Needham Heights is home to thriving companies that seek dedicated support agents. This area provides opportunities to work with innovative firms, focusing on excellent customer experiences.
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3. West Newton, MA
   Average Salary: $41,333
   West Newton offers a welcoming environment for those in customer service roles. With various retail and service-oriented businesses, representatives can find rewarding positions while making an impact on customer satisfaction.
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4. Waltham, MA
   Average Salary: $40,065
   Waltham hosts many established companies, from tech to retail, that look for skilled support staff. Employees often enjoy a collaborative work culture and the chance to grow their careers.
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5. Dedham, MA
   Average Salary: $40,030
   Dedham's local businesses and larger organizations create numerous opportunities for support roles. Working here allows individuals to engage with customers while developing valuable problem-solving skills.
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6. Brookline, MA
   Average Salary: $39,665
   Brookline provides a vibrant atmosphere for customer service professionals. Residents appreciate personalized service, and representatives can thrive in this engaged community, making lasting connections.
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7. Brighton, MA
   Average Salary: $39,258
   Brighton boasts a mix of retail shops and service organizations that aim to deliver outstanding support to their customers. Working here provides a dynamic environment filled with opportunities and challenges.
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8. Milton, MA
   Average Salary: $38,625
   In Milton, customer service roles play a vital part in local businesses. Support representatives are essential in maintaining positive relationships with clients, contributing to the community's overall satisfaction.
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9. Weston, MA
   Average Salary: $37,893
   Weston is known for its upscale businesses that require exceptional customer support. Agents here enjoy a high standard of service and often share their passion for helping others.
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10. Needham, MA
    Average Salary: $37,681
    Needham offers a strong job market for customer service representatives. Companies in the area focus on quality interaction, ensuring employees develop their skills while serving the community.
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1. City of Newton
   Average Salary: $47,276
   The City of Newton offers customer service representative positions with a focus on helping residents navigate city services. These roles play an important part in community engagement and operate primarily at city offices throughout Newton.
   




2. Vaco
   Average Salary: $38,500
   Vaco provides opportunities for customer service representatives within various industries. Employees in this role assist clients in resolving issues and ensuring satisfaction. Vaco operates in multiple locations, offering flexible work arrangements.
   




3. CubeSmart Self Storage
   Average Salary: $35,663
   CubeSmart Self Storage hires customer service representatives to assist customers with storage solutions. These representatives handle inquiries and support clients at CubeSmart facilities in the Newton area, providing excellent service.
   

1. Customer Success Manager
   Average Salary: $98,764
   In this role, you will help clients utilize products effectively and ensure their satisfaction. Companies like TripAdvisor and Raytheon seek individuals who can build strong relationships and provide support. Your ability to understand customer needs is essential for success.
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2. Technician
   Average Salary: $83,389
   Technicians work on technical issues while providing excellent support. Local companies, such as Analog Devices, value employees who resolve problems promptly and communicate clearly. Your skills in troubleshooting will be key to customer satisfaction.
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3. Account Manager
   Average Salary: $76,882
   Account Managers maintain relationships with clients by providing ongoing support and service. Businesses like Experian hire professionals who can ensure client retention and satisfaction. Strong communication and organizational skills will help you excel in this position.
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4. Retail Sales Associate
   Average Salary: $42,912
   In this position, you engage with customers to recommend products and services. Retailers like Walmart and Stop & Shop depend on associates to create an inviting shopping experience. Your friendly demeanor and helpful attitude will enhance customer loyalty.
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5. Installation Technician
   Average Salary: $41,000
   Installation Technicians set up and maintain equipment for clients. Companies such as Comcast appreciate workers who provide hands-on support with a focus on customer satisfaction. Your problem-solving skills will help ensure a smooth installation process.
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6. Sales Associate
   Average Salary: $38,995
   Sales Associates assist customers in finding the right products while providing excellent service. Many businesses in the area, including Best Buy and Target, value employees who can drive sales and enhance the shopping experience. Your proactive approach and product knowledge will benefit customer interactions.
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