Customer Service Representative Salary in Newton, MA

In Newton, MA, a Customer Service Representative earns an average yearly salary of $42,867. This amount varies based on experience and the specific employer. Entry-level positions may start around $33,900, while more experienced representatives can earn up to $52,000.

Many representatives fall in the middle range of salaries. With a few years of experience, you could expect to earn between $40,482 and $45,418 annually. As you continue to grow in your role, you may see your salary rise above $50,000, reflecting your hard work and dedication.

Overall, the job market in Newton offers competitive salaries for Customer Service Representatives. This role can serve as a solid stepping stone for future career opportunities, both within customer service and beyond.

1. Roxbury, MA
   Average Salary: $44,483
   Working in Roxbury offers a chance to help diverse customers in a vibrant community. Companies like Boston Medical Center and local retail stores need friendly people to assist their clients.
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2. Needham Heights, MA
   Average Salary: $42,441
   Needham Heights has a friendly atmosphere that makes it a great place for client interactions. Local businesses and tech companies value employees who can support their customers effectively.
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3. West Newton, MA
   Average Salary: $41,333
   In West Newton, you can find a warm environment for customer support roles. Local shops and service providers appreciate those who can deliver great assistance to their patrons.
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4. Waltham, MA
   Average Salary: $39,830
   Waltham features many tech firms and retail businesses. This city offers a dynamic workplace where you can interact with customers and solve their problems daily.
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5. Brookline, MA
   Average Salary: $39,665
   Brookline is known for its community and culture. Many shops and organizations are looking for engaging individuals to support their customers in friendly, professional ways.
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6. Dedham, MA
   Average Salary: $39,373
   Dedham has a thriving retail scene with numerous opportunities for customer support roles. Local businesses benefit from staff who can provide quick and effective help.
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7. Brighton, MA
   Average Salary: $38,754
   Brighton is a lively neighborhood where customer support roles thrive. With a mix of local businesses and educational institutions, you can enjoy interacting with a variety of customers.
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8. Milton, MA
   Average Salary: $38,625
   In Milton, enjoy a blend of suburban charm and strong community ties. Retailers and service agencies seek dedicated individuals to help their customers succeed.
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9. Weston, MA
   Average Salary: $37,893
   Weston offers upscale service industries that value quality customer support. Working here means assisting clients in luxurious environments, ensuring their needs are met.
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10. Needham, MA
    Average Salary: $37,681
    Needham is a vibrant community with a strong focus on customer satisfaction. Local businesses and service providers seek supportive employees to enhance their customer experiences.
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1. City of Newton
   Average Salary: $47,276
   Working as a Customer Service Representative for the City of Newton offers a chance to serve the community. Employees support residents in various departments, including parks and recreation, public works, and the library. The city values customer service skills, attention to detail, and teamwork.
   




2. Vaco
   Average Salary: $38,500
   Vaco provides staffing and consulting services. Customer Service Representatives at Vaco enjoy a dynamic work environment where they assist clients and job seekers. The company's operations include various sectors, giving employees opportunities for growth and skill development.
   




3. CubeSmart Self Storage
   Average Salary: $35,663
   CubeSmart Self Storage focuses on high-quality customer service. Customer Service Representatives play a vital role in helping customers with storage solutions. The company operates several locations in Newton, providing a friendly and supportive atmosphere for staff and clients alike.
   

1. Customer Success Manager
   Average Salary: $100,255
   This role focuses on ensuring clients achieve their desired outcomes with a company's products or services. Professionals in this position often work closely with customer service to address client needs and enhance satisfaction. Companies in Newton, like Hopper and Wayfair, value strong communication and problem-solving skills in their customer success teams.
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2. Technician
   Average Salary: $83,190
   Technicians provide technical support and assistance to customers, often resolving issues quickly and effectively. This job involves troubleshooting problems and delivering top-notch service that keeps clients satisfied. Organizations such as Verizon and Comcast in Newton seek skilled technicians who can communicate well with customers.
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3. Account Manager
   Average Salary: $77,027
   An account manager builds and maintains relationships with clients to ensure their needs are met. This position often requires collaboration with the customer service team to address concerns and drive account growth. Companies in Newton like Staples and TripAdvisor look for account managers who are proactive and client-focused.
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4. Retail Sales Associate
   Average Salary: $42,825
   Retail sales associates engage with customers directly to understand their needs and recommend suitable products. This role often requires strong interpersonal skills and a positive attitude, making customer interactions pleasant. In Newton, businesses like Best Buy and Walmart rely on dedicated associates to enhance the shopping experience.
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5. Installation Technician
   Average Salary: $41,000
   This role involves setting up and installing equipment for customers, ensuring everything functions properly. Professionals often interact with clients to explain the installation process and provide valuable tips. Companies such as ADT and Dish Network in Newton appreciate technicians who are detail-oriented and customer-friendly.
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6. Sales Associate
   Average Salary: $38,943
   Sales associates assist customers in finding the right products and encourage purchases. This job demands excellent communication skills and a genuine desire to help customers. Retailers in Newton, like Target and Home Depot, often seek enthusiastic sales associates who can provide exceptional service.
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