Customer Service Representative Salary in Pomona, CA

In Pomona, CA, the salary for a Customer Service Representative varies widely based on experience and skill level. The average yearly salary stands at approximately $39,677. Entry-level positions typically start around $31,000, while those with more experience can earn up to $56,000.

Most employees find themselves between these two figures. About 22.4% of Customer Service Representatives earn around $33,273, while others make about $37,818. As you gain experience, your earning potential grows. The highest salaries reach as much as $54,455 for top performers.

This range reflects the opportunities that exist in Pomona's job market for Customer Service Representatives. Those entering the field can expect to earn a reasonable wage, while more experienced professionals enjoy better compensation. Pursuing a career in customer service can lead to financial stability and even growth in the future.

1. Rowland Heights, CA
   Average Salary: $44,600
   Working in Rowland Heights offers great opportunities in customer support roles with a variety of local businesses. You can connect with customers in a friendly community while enhancing your communication skills.
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2. Covina, CA
   Average Salary: $43,695
   Covina is home to several retail chains and service companies where you can excel in customer service roles. This vibrant city provides a chance to build strong relationships with customers while developing problem-solving skills.
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3. Ontario, CA
   Average Salary: $42,344
   Ontario boasts a diverse range of companies, from retail to logistics. As a part of the customer support team in this growing city, you help customers solve problems and provide information in a fast-paced environment.
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4. Chino, CA
   Average Salary: $40,534
   In Chino, many businesses value excellent customer service. This city allows you to interact with a diverse customer base, which helps you grow your skills and contribute to a positive shopping experience.
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5. La Puente, CA
   Average Salary: $40,471
   La Puente offers numerous retail and service industries where customer support is key. Working here lets you make a real impact on customer satisfaction while working in a friendly, community-oriented environment.
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6. Rancho Cucamonga, CA
   Average Salary: $40,332
   Rancho Cucamonga features a growing number of companies seeking dedicated customer service professionals. You will engage with customers daily and have the opportunity to enhance their experiences, which is both rewarding and fulfilling.
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7. Diamond Bar, CA
   Average Salary: $40,004
   Diamond Bar is a quiet, suburban area with various service-related businesses. Here, you can provide support to customers while enjoying a positive work atmosphere that emphasizes teamwork.
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8. West Covina, CA
   Average Salary: $39,867
   West Covina is a bustling city with many shopping centers and restaurants. As a customer service professional, you will play an important role in ensuring customers have a pleasant experience and return to local businesses.
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9. San Dimas, CA
   Average Salary: $39,794
   San Dimas combines a small-town feel with energetic businesses. Working in customer service here means you'll be part of a team that values community ties and aims to provide excellent support.
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10. Glendora, CA
    Average Salary: $39,585
    Glendora is known for its strong community spirit and local businesses. Taking on a customer service role here allows you to help customers feel valued and appreciated, creating positive experiences.
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1. Abbott
   Average Salary: $56,157
   Abbott offers a rewarding environment for Customer Service Representatives in Pomona, CA. Employees help deliver quality healthcare solutions while ensuring customer satisfaction. This company values its workers and supports their growth.
   




2. Pomona Valley Hospital Medical Center
   Average Salary: $51,576
   At Pomona Valley Hospital Medical Center, Customer Service Representatives play a critical role in enhancing the patient experience. Located in Pomona, the hospital focuses on exceptional care and strong teamwork, creating a positive work environment.
   




3. EAST VALLEY COMMUNITY HEALTH CENTER
   Average Salary: $44,430
   EAST VALLEY COMMUNITY HEALTH CENTER aims to provide excellent service to the community. Customer Service Representatives support patients with scheduling and inquiries, contributing to health and well-being in Pomona and surrounding areas.
   




4. Lendmark Financial Services
   Average Salary: $43,265
   Lendmark Financial Services employs Customer Service Representatives who assist clients with financial solutions. This company values communication and trust, and its Pomona branch fosters a collaborative environment for growth.
   




5. U-Haul
   Average Salary: $41,000
   U-Haul hires Customer Service Representatives to help customers with moving supplies and rental services. Located in Pomona, the company emphasizes customer satisfaction and quick service, ensuring a friendly atmosphere.
   




6. B2Sign, Inc.
   Average Salary: $36,400
   B2Sign, Inc. provides a dynamic workplace for Customer Service Representatives in Pomona. Employees handle inquiries and support clients in various services, fostering a strong connection between the company and its customers.
   




7. ACE Cash Express
   Average Salary: $35,000
   ACE Cash Express offers a customer-focused environment for representatives in Pomona. They assist clients with cash services and financial products, ensuring a smooth experience for all customers.
   




8. Fred Loya Insurance
   Average Salary: $35,000
   Fred Loya Insurance empowers Customer Service Representatives to support clients with their insurance needs. Located in Pomona, the company values professionalism and aims to provide excellent claims and service assistance.
   




9. Domino's
   Average Salary: $34,186
   Domino's hires Customer Service Representatives to enhance the dining experience through customer interaction and order management. Their Pomona locations focus on teamwork and fast service in a bustling environment.
   




10. Public Storage
    Average Salary: $34,000
    Public Storage seeks enthusiastic Customer Service Representatives who assist clients with rental inquiries and storage solutions. The Pomona branch emphasizes customer care and satisfaction as key priorities.
    

1. Customer Success Manager
   Average Salary: $76,000
   In Pomona, this role focuses on ensuring clients have a positive experience with products and services. You will work closely with customers to understand their needs and provide solutions. Companies like Amazon and Google often look for individuals who can enhance customer satisfaction in this capacity.
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2. Installation Technician
   Average Salary: $70,000
   This position involves installing products and systems while ensuring clients understand how to use them. In Pomona, technicians often work with companies such as Home Depot and Spectrum, helping customers from start to finish. Good communication skills are crucial as you guide clients through the installation process.
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3. Facility Technician
   Average Salary: $62,550
   The facility technician role centers on maintaining and troubleshooting equipment to ensure a smooth operation. Companies like UPS and Coca-Cola need skilled workers who can respond to issues and keep facilities running efficiently. Your support helps create a safe and functional environment for all employees and customers.
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4. Technician
   Average Salary: $54,781
   In this job, you will provide technical support and resolve issues for customers. Organizations, such as AT&T and Target, often seek technicians to help their clients with various products. Your goal is to ensure that users have a seamless experience with the services and products offered.
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5. Account Manager
   Average Salary: $54,235
   This role involves managing customer accounts and ensuring their needs are met. In Pomona, businesses like Salesforce and PayPal look for account managers to build lasting relationships with clients. You will coordinate efforts to enhance customer satisfaction and encourage ongoing business.
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6. Communication Specialist
   Average Salary: $52,206
   As a communication specialist, you will handle customer inquiries and relay important information about products. Companies like Verizon and T-Mobile value this role to maintain clear connections with customers. Your ability to convey messages effectively helps inform and guide clients.
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7. Retail Sales Associate
   Average Salary: $42,280
   This position requires engaging with customers in a retail setting and assisting them with their purchases. In Pomona, stores like Walmart and Best Buy frequently hire associates to provide friendly and knowledgeable service. You will help create an enjoyable shopping experience for clients.
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8. Sales Associate
   Average Salary: $40,509
   Sales associates work on the floor, helping customers find what they need and promoting products. In Pomona, retailers such as Target and Macy’s often seek enthusiastic individuals for this role. Your efforts will drive sales and encourage customer loyalty.
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9. Co-Manager
   Average Salary: $37,000
   In this leadership role, you will assist in managing store operations and ensuring great customer service. Businesses like Starbucks and CVS in Pomona often look for co-managers to support their teams. Your leadership will help maintain an inviting atmosphere for customers.
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