Customer Service Representative Salary in Pomona, CA

In Pomona, CA, a Customer Service Representative can expect to earn an average yearly salary of about $39,401. This offers a competitive wage that reflects the value of customer service roles in the region.

Salaries for this position can vary based on experience and specific job duties. Entry-level representatives may start around $30,250, while more experienced individuals can earn over $56,000 annually. Many representatives find that with time, their skills and knowledge lead to salary increases.

The salary range also indicates opportunities for growth. About 22% of Customer Service Representatives earn between $34,932 and $37,273, and around 14% make between $39,614 and $41,955. Whether you are just starting in your career or looking to advance, Pomona provides a solid job market for customer service professionals.

1. Rowland Heights, CA
   Average Salary: $43,046
   Working in Rowland Heights offers a chance to be part of a vibrant community. Companies like Target and Walmart often seek out friendly individuals to help customers find what they need.
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2. Covina, CA
   Average Salary: $42,511
   In Covina, professionals engage with a diverse customer base. Local businesses and retail centers provide opportunities to assist customers and solve their problems, making every day rewarding.
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3. Ontario, CA
   Average Salary: $41,824
   Ontario is a bustling hub with numerous retail and service companies. As a representative, you will enjoy working for companies like Amazon and Macy's, helping a wide range of customers with their inquiries.
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4. Chino, CA
   Average Salary: $40,169
   Chino's strong community spirit creates a supportive environment for customer service roles. Positions at stores like Costco allow you to interact with locals and provide excellent assistance.
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5. La Puente, CA
   Average Salary: $40,066
   In La Puente, being part of customer service means connecting with a friendly community. Local grocery stores and restaurants often seek out detail-oriented individuals to enhance their customers' experiences.
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6. Diamond Bar, CA
   Average Salary: $39,914
   Diamond Bar offers a fantastic setting for those in customer support roles. Engage with residents and visitors alike at essential services, contributing to their satisfaction and loyalty.
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7. Rancho Cucamonga, CA
   Average Salary: $39,812
   Rancho Cucamonga hosts a variety of companies, from retail to tech. Here, you can become part of a dedicated team at businesses like the Victoria Gardens shopping area, ensuring customers leave happy.
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8. West Covina, CA
   Average Salary: $39,225
   Working in West Covina allows you to engage with a vibrant shopping community. Many retail outlets, including Macy's, look for individuals who can provide effective solutions and great service to their customers.
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9. San Dimas, CA
   Average Salary: $38,773
   San Dimas is known for its friendly neighborhoods and community events. Many local businesses appreciate representatives who can provide personalized assistance to customers.
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10. Glendora, CA
    Average Salary: $38,740
    Glendora's charming atmosphere attracts many businesses. As a customer service professional here, you can work with local shops and restaurants, helping residents enjoy the best around.
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1. Abbott
   Average Salary: $56,157
   Abbott offers strong opportunities for Customer Service Representatives. Employees interact with customers to provide product information and support. This company operates in various locations, including Pomona, where team members can enjoy a collaborative environment.
   




2. Pomona Valley Hospital Medical Center
   Average Salary: $51,576
   At Pomona Valley Hospital Medical Center, Customer Service Representatives play a vital role in assisting patients and families. They handle inquiries and support hospital operations. The center is located in Pomona and serves the local community effectively.
   




3. Kittrich Corporation
   Average Salary: $44,438
   Kittrich Corporation seeks Customer Service Representatives who can provide excellent support and communication. This company, operating out of Pomona, focuses on creating a positive customer experience and ensuring satisfaction.
   




4. EAST VALLEY COMMUNITY HEALTH CENTER
   Average Salary: $43,477
   The EAST VALLEY COMMUNITY HEALTH CENTER employs Customer Service Representatives to assist patients with their health care needs. Located in Pomona, this center emphasizes compassionate service while addressing the queries of diverse community members.
   




5. Lendmark Financial Services
   Average Salary: $43,265
   Customer Service Representatives at Lendmark Financial Services engage with clients to provide financial solutions and support. The Pomona branch values teamwork and aims to meet customer needs efficiently.
   




6. U-Haul
   Average Salary: $41,000
   U-Haul hires Customer Service Representatives to help customers with their rental needs. This company focuses on delivering exceptional customer service at its Pomona locations, ensuring a smooth and reliable rental experience.
   




7. B2Sign, Inc.
   Average Salary: $36,400
   At B2Sign, Inc., Customer Service Representatives work to assist customers with orders and inquiries. This company, located in Pomona, values employees who can foster positive relationships and resolve issues efficiently.
   




8. Permasteel
   Average Salary: $36,000
   Permasteel seeks Customer Service Representatives who can support customers with product information and order tracking. Operating in Pomona, the company is committed to ensuring customer satisfaction through effective communication.
   




9. ACE Cash Express
   Average Salary: $35,000
   ACE Cash Express employs Customer Service Representatives to assist customers with various financial services. The Pomona location plays a key role in helping community members understand and utilize the services provided.
   




10. Fred Loya Insurance
    Average Salary: $34,813
    Fred Loya Insurance hires Customer Service Representatives to help clients with insurance inquiries and claims. The Pomona office fosters a welcoming environment where employees can develop their skills in customer support.
    

1. Customer Success Manager
   Average Salary: $76,000
   In this role, you will ensure clients have a positive experience with the company’s services. You will work closely with clients to understand their needs and resolve any issues that arise. This position often focuses on companies like Amazon and Walmart that have a strong customer relationship emphasis in the Pomona area.
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2. Installation Technician
   Average Salary: $70,000
   This position involves setting up and maintaining equipment for clients in various industries. You will provide hands-on support, ensuring everything runs smoothly and addressing any technical concerns. Companies like Spectrum and AT&T often seek skilled installers to support their customer service efforts.
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3. Facility Technician
   Average Salary: $62,550
   As a facility technician, you will assist in the upkeep of various buildings and environments to provide safe spaces for customers and employees. The role includes troubleshooting equipment and performing repairs, contributing to efficient operations. Many companies in Pomona value technicians who can enhance the overall customer experience through a well-maintained environment.
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4. Technician
   Average Salary: $55,313
   Technicians provide support for various products and services, helping customers use them effectively. This role requires problem-solving skills and a customer-focused approach. Companies like Best Buy often look for technicians to help customers understand and enjoy their purchases.
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5. Account Manager
   Average Salary: $53,787
   Account managers serve as a bridge between clients and the company, ensuring client satisfaction and ongoing communication. You will build relationships and offer support to help clients achieve their goals. Many organizations in Pomona depend on account managers to enhance customer loyalty and success.
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6. Communication Specialist
   Average Salary: $52,206
   In this position, you will craft messages and strategies to enhance communication with customers. You will work to ensure that customers receive clear and helpful information. Local businesses often seek communication specialists to improve their customer engagement efforts.
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7. Retail Sales Associate
   Average Salary: $41,572
   As a retail sales associate, you will assist customers while they shop, answering questions and providing product information. This role is essential for ensuring a positive shopping experience. Many stores in Pomona rely on sales associates to foster customer satisfaction and repeat business.
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8. Sales Associate
   Average Salary: $40,025
   Sales associates engage customers and provide assistance throughout the shopping process. You will help them find products and offer recommendations based on their needs. Companies in Pomona use sales associates to strengthen customer relationships and drive sales.
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9. Co-Manager
   Average Salary: $37,000
   As a co-manager, you will support the store manager in overseeing daily operations and customer service efforts. This role involves training staff and ensuring a welcoming environment for shoppers. Many retail outlets in Pomona value co-managers who can cultivate a strong customer-centered team.
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