Customer Service Representative Salary in Quincy, MA

In Quincy, MA, the average yearly salary for a Customer Service Representative is approximately $40,628. This figure represents a good balance of experience and responsibility within the role.

Entry-level positions can start around $29,700, making it accessible for those new to the workforce. As representatives gain experience and skills, salaries can rise considerably. For instance, those with a few years of experience can earn around $32,624 to $41,398. Highly experienced Customer Service Representatives can see their salaries reach as high as $61,869.

This range shows that there is room for growth in this career path. Customer Service Representatives play a vital role in organizations, and their work is well-compensated in Quincy. If you are considering this career, the financial outlook is promising.

1. Canton, MA
   Average Salary: $46,977
   Canton offers a friendly community atmosphere for those working in customer support roles. With companies like Dunkin' Brands based here, employees often get the chance to interact with a diverse range of customers.
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2. Roxbury, MA
   Average Salary: $42,907
   Roxbury's vibrant community is a great place for individuals in customer support positions. The area's diverse demographics allow representatives to gain rich experiences while helping customers from various backgrounds.
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3. Braintree, MA
   Average Salary: $42,818
   Braintree is home to several retail and service-based companies, providing numerous opportunities in client support roles. Working here allows professionals to develop strong communication skills while building relationships with customers.
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4. Newton, MA
   Average Salary: $42,748
   Newton boasts a thriving business environment where customer-focused roles are in high demand. Representatives often enjoy working for local companies that value customer satisfaction and community engagement.
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5. Boston, MA
   Average Salary: $41,202
   Boston, a bustling metropolis, offers many opportunities for those in client service roles. With major companies like Verizon and Fidelity nearby, professionals can expect to engage with a wide variety of customers daily.
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6. Dedham, MA
   Average Salary: $40,537
   Dedham combines suburban charm with a growing business sector, making it ideal for customer support jobs. Employees in this town often appreciate the balance of professional growth and community feel.
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7. Brookline, MA
   Average Salary: $40,054
   Brookline’s strong community values make it an excellent place for customer service professionals. Working in businesses that prioritize customer relationships allows employees to thrive in their roles.
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8. Milton, MA
   Average Salary: $38,933
   Milton provides a supportive environment for individuals interested in customer service careers. Local businesses focus on building meaningful customer connections, enhancing the job experience.
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9. Hingham, MA
   Average Salary: $38,828
   Hingham’s charming coastal atmosphere offers an appealing backdrop for customer support roles. The town's many retail shops and service providers create a welcoming environment for employees and customers alike.
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10. Randolph, MA
    Average Salary: $37,385
    Randolph's growing economy provides numerous opportunities in customer service. Professionals can enjoy a diverse work environment while meeting the needs of a broad customer base.
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1. Massachusetts Department of Public Health
   Average Salary: $60,966
   At Massachusetts Department of Public Health, Customer Service Representatives play a vital role in supporting public health initiatives. They assist callers with inquiries related to health services and provide important information. This department operates in various locations throughout the state, including Quincy.
   




2. Trust Services
   Average Salary: $58,000
   Trust Services offers Customer Service Representatives competitive salaries and an engaging work environment. Representatives connect with clients, assist with account inquiries, and manage service-related issues. The company is based in Quincy and values the contributions of its customer service team.
   




3. Quincy Mutual Group
   Average Salary: $43,990
   Quincy Mutual Group is committed to excellent customer service. Customer Service Representatives here support clients with policy questions and claims processes. Located in Quincy, this company fosters a positive work culture and encourages team collaboration.
   




4. Vaco
   Average Salary: $40,444
   Vaco specializes in staffing solutions and offers roles for Customer Service Representatives. They focus on connecting job seekers with amazing opportunities. Located in Quincy, representatives engage with clients and help them find the best solutions for their needs.
   




5. Blue Cross Blue Shield of Massachusetts
   Average Salary: $40,170
   Blue Cross Blue Shield of Massachusetts values their Customer Service Representatives as they answer health coverage questions and guide members through benefits. They operate in several locations, including Quincy, and provide strong support and training for their team.
   




6. Domino's
   Average Salary: $31,153
   Domino's is known for its fast-paced environment where Customer Service Representatives handle orders and inquiries. This position is available in Quincy locations, allowing representatives to build strong relationships with customers while providing timely service.
   




7. 99 Ranch Market
   Average Salary: $31,000
   At 99 Ranch Market, Customer Service Representatives assist shoppers with inquiries, refunds, and product information. Operating in Quincy, this company promotes a friendly atmosphere, where representatives ensure a positive shopping experience for all customers.
   

1. Customer Success Manager
   Average Salary: $99,475
   This role focuses on ensuring clients achieve their goals with a company's products. Supporting customers in their journey can lead to building strong relationships. Companies in Quincy, MA, like Boston Scientific, value professionals who can drive client satisfaction.
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2. Communication Specialist
   Average Salary: $87,358
   As a communication specialist, you will craft messages that enhance customer experiences. This position involves working closely with teams to meet client needs and share product information. Local firms such as JFK Transportation thrive with skilled communicators.
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3. Account Manager
   Average Salary: $73,941
   In this role, you will manage client accounts and work to increase their satisfaction. This position requires strong relationship-building skills to ensure service excellence. Account managers at companies like EMC Corporation in Quincy play a crucial role in client retention.
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4. Installation Technician
   Average Salary: $50,467
   Installation technicians are key in setting up products and ensuring they function correctly. Your work will directly impact customer satisfaction by enhancing their experience. Companies like Comcast in Quincy require skilled individuals for this role.
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5. Technician
   Average Salary: $50,369
   Technicians troubleshoot and repair systems to meet customer needs effectively. This position often involves interacting directly with clients to resolve their issues well. Local businesses in Quincy benefit greatly from dedicated technicians.
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6. Telecommunications Technician
   Average Salary: $48,000
   Telecommunications technicians install and maintain communication systems. A focus on customer needs is essential for success. Companies like Verizon in Quincy rely on these professionals to ensure quality service.
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7. Retail Sales Associate
   Average Salary: $45,891
   Retail sales associates engage directly with customers to enhance their shopping experience. This role requires strong communication and problem-solving skills. Stores like Target in Quincy seek enthusiastic individuals to join their customer-focused teams.
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8. Sales Associate
   Average Salary: $42,436
   Sales associates assist customers in finding the right products and services. Your skills in understanding customer preferences will help drive sales. Businesses in Quincy value associates who can foster a positive shopping environment.
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9. Swimming Pool Service Technician
   Average Salary: $40,490
   Swimming pool service technicians maintain and repair pool systems to ensure safety and enjoyment for customers. Your expertise will provide clients with peace of mind about their outdoor space. Companies in Quincy, MA, appreciate skilled technicians in this niche market.
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