Customer Service Representative Salary in San Jose, CA

In San Jose, CA, Customer Service Representatives earn a competitive salary. The average yearly salary for this role is around $43,886. Salaries can vary based on experience and specific job duties. For entry-level positions, salaries start at approximately $30,150. As professionals gain experience, they can expect higher earnings.

For instance, with a few years of experience, a representative could earn about $37,395. Those who continue to develop their skills and take on more responsibilities might see salaries rise to $41,018 or higher.

At the higher end of the pay scale, experienced Customer Service Representatives can make up to $70,000. Overall, this field offers a solid income potential, especially in a vibrant job market like San Jose.

1. Santa Clara, CA
   Average Salary: $45,249
   Santa Clara offers a vibrant work environment for those in customer support roles. With major companies like Intel and NVIDIA nearby, representatives often enjoy working in tech-driven atmospheres that value problem-solving and customer engagement.
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2. Newark, CA
   Average Salary: $45,105
   In Newark, customer service professionals find opportunities in diverse sectors, including retail and logistics. Being close to major transportation hubs means meeting customers' needs efficiently, making this a rewarding place to work.
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3. Cupertino, CA
   Average Salary: $44,814
   Cupertino is home to Apple, one of the most renowned tech companies in the world. Working in customer support here means interacting with a diverse clientele, offering innovative solutions, and being part of a cutting-edge community.
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4. Sunnyvale, CA
   Average Salary: $44,716
   Sunnyvale boasts a strong tech presence with companies like Yahoo! and Juniper Networks. This city provides customer service roles where representatives can connect with tech-savvy customers and improve their experiences.
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5. Menlo Park, CA
   Average Salary: $44,632
   Menlo Park, known for being the home of Facebook's headquarters, offers exciting roles in customer support. Employees in this area contribute to meaningful user engagements and enjoy a dynamic work culture.
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6. Los Gatos, CA
   Average Salary: $44,076
   Los Gatos provides a charming setting for customer service roles. With companies like Netflix nearby, representatives engage with a creative customer base while supporting innovative services and products.
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7. Fremont, CA
   Average Salary: $42,665
   Fremont has a diverse economy with opportunities in customer support across various industries. The city's commitment to quality service creates an encouraging environment for representatives to excel in their roles.
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8. Saratoga, CA
   Average Salary: $42,333
   Saratoga, known for its affluent communities, offers customer service roles in upscale retail and hospitality. Representatives can create personalized experiences for discerning customers, which adds enjoyment to the work.
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9. Campbell, CA
   Average Salary: $42,063
   Campbell's mix of retail and tech companies creates an engaging atmosphere for customer support professionals. Working here offers representatives the chance to build strong relationships with customers in a friendly community.
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10. Morgan Hill, CA
    Average Salary: $41,083
    Morgan Hill is a growing area with opportunities in customer service across small businesses and larger companies. The friendly community atmosphere supports representatives in delivering excellent customer experiences.
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1. Waste Connections
   Average Salary: $77,023
   Waste Connections offers a dynamic work environment for Customer Service Representatives. Employees often handle customer inquiries and concerns about waste collection and recycling services. The company operates throughout San Jose, ensuring good job stability.
   




2. Kratos Defense
   Average Salary: $69,733
   At Kratos Defense, Customer Service Representatives play a key role in supporting defense and security services. The company values strong communication skills and provides training in its San Jose locations.
   




3. Leotek Electronics USA
   Average Salary: $63,288
   Leotek Electronics USA specializes in LED lighting and technology. Customer Service Representatives help clients with product inquiries and technical support. The San Jose office is a busy hub for customer interaction and service excellence.
   




4. Santa Clara Family Health Plan
   Average Salary: $61,875
   Santa Clara Family Health Plan focuses on providing quality health care. Customer Service Representatives assist patients and providers with health plan questions. This role is critical at their San Jose location, offering essential support to the community.
   




5. 1-800-GOT-JUNK?
   Average Salary: $56,000
   1-800-GOT-JUNK? emphasizes customer satisfaction in its waste removal services. Customer Service Representatives engage with customers, scheduling pickups and addressing service issues. The San Jose team thrives on helping customers declutter their spaces.
   




6. TTM Technologies
   Average Salary: $55,615
   TTM Technologies is known for its printed circuit board solutions. Customer Service Representatives coordinate orders and support clients through the process. They work within the vibrant technology sector in San Jose.
   




7. Vortex Industries, Inc.
   Average Salary: $55,333
   At Vortex Industries, Inc., Customer Service Representatives assist with orders and product information within the manufacturing sector. The company values communication and detail, and the San Jose office fosters a collaborative environment.
   




8. FPI Management
   Average Salary: $55,000
   FPI Management manages multifamily communities. Customer Service Representatives interact with residents to handle leasing inquiries and maintenance requests. Their San Jose locations focus on providing excellent customer experiences.
   




9. DHL
   Average Salary: $54,321
   DHL is a leading logistics company. Customer Service Representatives ensure smooth shipping and delivery processes. The San Jose office provides a fast-paced environment, dealing with diverse logistics solutions.
   




10. Farmers Insurance Group
    Average Salary: $53,500
    Farmers Insurance Group offers a range of insurance products. Customer Service Representatives assist clients with policy questions and claims. The San Jose branch values effective communication and fosters a supportive workplace.
    

1. Communications Systems Technician
   Average Salary: $111,820
   This role involves maintaining and troubleshooting communication equipment. Companies in San Jose, like Cisco and Zoom, often seek skilled technicians. Strong problem-solving skills help ensure communication systems operate smoothly.
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2. Customer Success Manager
   Average Salary: $105,482
   In this position, the focus is on ensuring clients have a positive experience with a company's services. Companies like Salesforce in San Jose look for individuals who can build strong client relationships. Duties include guiding customers through onboarding and addressing any concerns.
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3. Account Manager
   Average Salary: $91,119
   Account Managers work to maintain and grow client accounts by providing excellent service and support. In San Jose, firms like Adobe value professionals who can foster long-term relationships. This role involves communicating effectively and anticipating client needs.
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4. Telecommunications Technician
   Average Salary: $85,211
   This job includes installing and repairing telecommunications systems. San Jose hosts companies like AT&T that depend on reliable technicians. Attention to detail is crucial for ensuring proper setup and maintenance.
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5. Technician
   Average Salary: $81,322
   As a technician, your primary role is to assist in the installation and maintenance of various systems. Companies seeking such talents in San Jose include tech giants like Apple. You will need a good blend of technical skills and customer-focused communication.
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6. Cable Technician
   Average Salary: $79,003
   Cable Technicians are responsible for installing and repairing cable systems. In San Jose, providers like Comcast often look for technicians who thrive in hands-on roles. Strong communication skills improve customer satisfaction during installations.
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7. Communication Specialist
   Average Salary: $64,661
   This position involves crafting messages for various audiences while ensuring clarity and coherence. Companies in the Silicon Valley area, like LinkedIn, appreciate specialists who can enhance brand communication. Strong writing and speaking skills are key in this role.
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8. Installation Technician
   Average Salary: $61,033
   You'll focus on the setup of various products and services, ensuring they are correctly installed for customers. San Jose, a hub for technology companies like Google, frequently hires skilled technicians. Strong customer service skills help provide a great installation experience.
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9. Co-Manager
   Average Salary: $56,709
   As a co-manager, you will oversee customer service teams and ensure high service standards are met. Companies in San Jose, such as Target, look for leaders who can motivate and train staff. This role requires strong interpersonal skills to create a positive work environment.
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10. Swimming Pool Service Technician
    Average Salary: $54,578
    The Swimming Pool Service Technician maintains and repairs residential and commercial pools. In San Jose, companies like Blue Haven Pools seek technicians who are reliable and knowledgeable. Good customer relations enhance service quality and satisfaction.
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