Customer Service Representative Salary in Somerville, MA

In Somerville, MA, the average yearly salary for a Customer Service Representative stands at $36,967. This figure reflects a range of salaries based on experience and specific job responsibilities.

Entry-level positions may start around $29,000, while more experienced representatives can earn up to $53,000 annually. As professionals gain experience and skills, their earning potential increases.

The salary distribution shows that a significant portion of Customer Service Representatives earn between $31,182 and $42,091. Those in higher payscales often bring specialized skills or work in more challenging environments.

Overall, a career in customer service in Somerville offers promising earning potential with room for growth.

1. Roxbury, MA
   Average Salary: $44,483
   Working in Roxbury offers a vibrant community atmosphere. Many local businesses and larger organizations provide opportunities for engaging with customers daily.
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2. Belmont, MA
   Average Salary: $43,166
   Belmont is known for its close-knit community and friendly residents. Jobs in customer support here often revolve around local shops and educational institutions, making interactions meaningful.
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3. Newton, MA
   Average Salary: $42,867
   Newton features a mix of suburban charm and professional opportunities. Customer-focused roles thrive in retail stores and service companies, allowing for strong connections with the local clientele.
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4. Boston, MA
   Average Salary: $40,921
   As a major city, Boston offers numerous opportunities in customer care. Large companies like HubSpot and many local businesses seek motivated individuals to enhance their customer experiences.
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5. Melrose, MA
   Average Salary: $40,067
   Melrose provides a welcoming environment with a strong sense of community. Positions in various shops and restaurants create a chance to support local residents while building skills in customer relations.
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6. Brookline, MA
   Average Salary: $39,665
   Brookline boasts a diverse marketplace with many restaurants and retail outlets. Working in these settings allows for personal interactions and the chance to help solve customer needs directly.
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7. Brighton, MA
   Average Salary: $38,754
   Brighton is vibrant and filled with young professionals. Jobs in customer service here often involve working in popular cafés and shops near Boston College, perfect for those who love a dynamic environment.
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8. Cambridge, MA
   Average Salary: $36,951
   Cambridge is home to renowned institutions and many tech companies. Customer support roles in this area provide a chance to connect with diverse clients in both academic and business settings.
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9. Chelsea, MA
   Average Salary: $36,598
   Chelsea offers a blend of culture and community spirit. Working in customer service here often involves engaging with a multicultural clientele, making every day unique and rewarding.
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10. Saugus, MA
    Average Salary: $36,312
    Saugus is a growing community with many retail and service opportunities. Jobs in customer care allow you to interact with local shoppers and contribute to their positive experiences.
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1. Mass General Brigham
   Average Salary: $41,101
   Mass General Brigham offers a supportive work environment for Customer Service Representatives. Employees interact with patients, answering inquiries and providing assistance. Positions are available in Somerville and nearby areas, contributing to a team that prioritizes patient care.
   




2. TEKsystems
   Average Salary: $38,000
   TEKsystems values customer service in their staffing and IT services. Customer Service Representatives work closely with clients and candidates to fulfill their needs. Opportunities include roles in technology-driven environments across Somerville.
   




3. Sharecare
   Average Salary: $36,657
   At Sharecare, Customer Service Representatives help clients navigate wellness solutions. The company promotes a positive work atmosphere. Positions are mainly available in Somerville, allowing employees to make a meaningful difference in people's health.
   




4. COMMUNITY CREDIT UNION
   Average Salary: $36,082
   Community Credit Union emphasizes community engagement through quality customer service. Representatives assist members with inquiries and account management. The company operates in Somerville, fostering a strong sense of teamwork.
   




5. U-Haul
   Average Salary: $34,471
   U-Haul seeks Customer Service Representatives who can assist customers with rentals and storage needs. Employees in Somerville provide crucial support to a diverse clientele, ensuring positive customer experiences.
   




6. Public Storage
   Average Salary: $34,000
   Public Storage employs Customer Service Representatives to help customers with their storage solutions. Employees in Somerville play a key role in maintaining customer satisfaction while managing rental agreements.
   




7. Burlington Stores
   Average Salary: $32,000
   Burlington Stores offers opportunities for Customer Service Representatives to assist shoppers in a dynamic retail environment. Positions in Somerville allow employees to work in a team-focused and fast-paced store.
   




8. Regency Management Services
   Average Salary: $31,833
   Regency Management Services hires Customer Service Representatives to support various needs within their facilities. Employees work directly with residents and families, ensuring excellent service in Somerville locations.
   




9. Domino's
   Average Salary: $30,592
   Domino's provides valuable opportunities for Customer Service Representatives who enjoy a fast-paced setting. Employees in Somerville help customers with their orders while working as part of a motivated team.
   

1. Account Manager
   Average Salary: $110,228
   An account manager helps clients find the right solutions and maintains a strong relationship with them. In Somerville, firms like HubSpot and Everbridge offer opportunities in this role. You will need to understand clients' needs and communicate effectively to support their goals.
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2. Cable Technician
   Average Salary: $75,500
   A cable technician installs and repairs cable communications systems for customers. Companies like Comcast and Verizon in the Somerville area often seek skilled technicians. You will ensure customer satisfaction by providing timely service and technical support.
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3. Customer Success Manager
   Average Salary: $74,122
   This role focuses on ensuring customers achieve their desired outcomes with a product. In Somerville, organizations like Onshape and Toast value this position. You will work closely with clients to help them make the most of their purchases.
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4. Communication Specialist
   Average Salary: $73,750
   A communication specialist manages messaging and communications for a company. Local companies like Cambridge Health Alliance look for professionals in this area. You will create clear, engaging messages and assist in maintaining a positive public image.
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5. Swimming Pool Service Technician
   Average Salary: $56,945
   A swimming pool service technician maintains pools and ensures they remain clean and functional. Companies in Somerville often hire skilled technicians to provide quality service. You will help clients enjoy their outdoor spaces while ensuring safety and quality.
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6. Technician
   Average Salary: $55,480
   Technicians provide support for various products and services across many industries. In Somerville, businesses like Biogen and Philips frequently need dedicated technicians. You will diagnose issues and offer solutions to keep operations running smoothly.
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7. Radio Technician
   Average Salary: $50,317
   Radio technicians install and repair radio equipment, ensuring reliable communication. Companies in the Somerville area often look for skilled technicians to support emergency services. You will diagnose problems and ensure radio systems function effectively.
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8. Facility Technician
   Average Salary: $47,700
   A facility technician maintains and repairs building systems and equipment. Organizations in Somerville, such as Tufts University and local health centers, value skilled facility technicians. You will ensure safety and functionality in various settings.
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9. Retail Sales Associate
   Average Salary: $40,803
   Retail sales associates assist customers in shopping and provide product information. In Somerville, stores like Target and Whole Foods hire enthusiastic associates. You will create a friendly shopping experience that encourages customers to return.
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10. Sales Associate
    Average Salary: $40,116
    A sales associate works closely with customers to help them find what they need. Many businesses in Somerville, including sporting goods stores and boutiques, rely on sales associates to drive sales and customer loyalty. Your role is critical in providing excellent service.
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