Customer Service Representative Salary in Somerville, MA

In Somerville, MA, the average yearly salary for a Customer Service Representative is around $36,993. This average reflects a range of salaries based on experience and specific job responsibilities.

Starting positions in customer service typically offer salaries around $29,700. As individuals gain more experience, their pay can increase significantly. For example, those with a few years of experience can earn between $31,609 and $33,518. More experienced representatives can see salaries rise even further, with top earners making up to $50,700 annually.

Overall, working as a Customer Service Representative in Somerville presents a solid opportunity for job seekers. With dedication and growth in the role, there is potential for both professional and financial advancement.

1. Belmont, MA
   Average Salary: $43,683
   Working in Belmont offers a welcoming community atmosphere. Companies value strong communication skills, making it an ideal place to build relationships with customers.
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2. Roxbury, MA
   Average Salary: $42,907
   In Roxbury, interaction with diverse communities adds depth to your role. Local organizations focus on customer satisfaction, providing you the chance to make a real impact.
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3. Newton, MA
   Average Salary: $42,748
   Newton boasts numerous businesses that prioritize excellent client support. Employees find numerous opportunities to grow their skills in a supportive environment.
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4. Boston, MA
   Average Salary: $41,202
   Boston is a hub for many well-known companies looking for skilled support staff. The fast-paced environment keeps every day exciting, and your problem-solving skills will shine.
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5. Melrose, MA
   Average Salary: $40,067
   In Melrose, the community focus means you can build strong connections with customers. Local businesses appreciate proactive team players committed to service excellence.
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6. Brookline, MA
   Average Salary: $40,054
   Brookline offers a vibrant community that values customer care. Various local companies seek talented individuals who can provide thoughtful and effective support.
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7. Brighton, MA
   Average Salary: $39,543
   Brighton has a mix of businesses thriving on personal touches in customer interactions. Your role can influence customer experiences, making a lasting difference.
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8. Chelsea, MA
   Average Salary: $38,006
   In Chelsea, you're part of a growing community where customer service is key. Local businesses focus on connecting with their customers, creating a rewarding work environment.
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9. Cambridge, MA
   Average Salary: $36,604
   Cambridge, home to many innovative companies, values excellent communication. Your skills will play an important role in maintaining high satisfaction and loyalty from customers.
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10. Everett, MA
    Average Salary: $36,178
    Everett's local businesses often prioritize strong customer relations. This community-oriented environment allows you to enhance your skills while helping others.
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1. Mass General Brigham
   Average Salary: $40,867
   At Mass General Brigham, Customer Service Representatives play a crucial role in ensuring patients receive the best care. They work in various locations, helping with scheduling, answering questions, and providing support to patients and their families.
   




2. TEKsystems
   Average Salary: $38,000
   TEKsystems values its Customer Service Representatives for their dedication to assisting clients with IT staffing and services. The company operates in multiple locations and emphasizes teamwork and development among its representatives.
   




3. Sharecare
   Average Salary: $36,657
   At Sharecare, Customer Service Representatives contribute to health and wellness by supporting users with their inquiries. They work in a dynamic environment in Somerville, guiding clients to relevant services and resources.
   




4. COMMUNITY CREDIT UNION
   Average Salary: $36,082
   Customer Service Representatives at COMMUNITY CREDIT UNION help members with banking needs, including account inquiries and loans. They foster a community-focused atmosphere, promoting financial education and support.
   




5. U-Haul
   Average Salary: $34,471
   U-Haul's Customer Service Representatives assist customers with rentals and sales. They ensure a smooth experience by answering questions and providing personalized service at their Somerville location.
   




6. Public Storage
   Average Salary: $34,000
   Public Storage offers Customer Service Representatives opportunities to support customers with renting storage units. They provide information and assistance, ensuring customer satisfaction in their local facilities.
   




7. Burlington Stores
   Average Salary: $32,000
   At Burlington Stores, Customer Service Representatives help create a positive shopping experience. They assist customers on the sales floor and at the checkout, engaging with shoppers at the Somerville store.
   




8. Regency Management Services
   Average Salary: $31,833
   Regency Management Services relies on its Customer Service Representatives to manage inquiries and maintain high levels of resident satisfaction. They play an essential role in buildings located in the Somerville area.
   




9. Domino's
   Average Salary: $30,860
   Customer Service Representatives at Domino's deliver excellent customer service by taking orders and answering questions. They work in a fast-paced environment, ensuring timely service in Somerville.
   

1. Account Manager
   Average Salary: $111,252
   An Account Manager works closely with clients to understand their needs and ensure satisfaction. This position often involves coordinating with different departments to deliver services effectively. Companies like CGI and Philips in the area often seek professionals for this role.
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2. Communication Specialist
   Average Salary: $73,750
   A Communication Specialist focuses on managing how a company shares information with customers. This job involves creating clear messages that resonate with various audiences. Local organizations like Harvard Pilgrim and Tufts Health Plan often look for experts in this field.
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3. Customer Success Manager
   Average Salary: $69,947
   A Customer Success Manager helps clients achieve their goals by using the company's products. They build strong relationships, ensuring clients gain the most value. Companies like HubSpot and LogMeIn in the region value this role to enhance customer experiences.
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4. Cable Technician
   Average Salary: $60,000
   Cable Technicians install and maintain cable systems for customers. This role requires troubleshooting and problem-solving skills to ensure service reliability. Local companies like Comcast and Verizon often employ skilled technicians to support their customers.
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5. Swimming Pool Service Technician
   Average Salary: $57,229
   Swimming Pool Service Technicians manage the maintenance and repair of swimming pools. This job includes cleaning, chemical testing, and seasonal preparations for pools. Companies like Blue Haven Pools and Premier Pools in the area seek motivated professionals for these tasks.
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6. Technician
   Average Salary: $55,480
   Technicians provide hands-on support for equipment and systems across various industries. They diagnose issues and perform repairs to ensure operations run smoothly. Local firms often need technicians to support their technical and customer service teams.
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7. Radio Technician
   Average Salary: $50,317
   Radio Technicians work on the installation and repair of radio communication equipment. They ensure that systems function properly and meet proper regulations. Organizations in the area often look for qualified personnel to provide excellent service.
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8. Facility Technician
   Average Salary: $47,700
   Facility Technicians maintain buildings and grounds to ensure a safe and functioning environment. They address issues like plumbing, HVAC, and electrical repairs. Many companies in the area hire these professionals to uphold customer satisfaction through efficient operations.
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9. Sales Associate
   Average Salary: $41,332
   Sales Associates assist customers in finding the right products and services in retail environments. They provide exceptional service and support to enhance the shopping experience. Local businesses like Target and Best Buy seek dynamic individuals for this important role.
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10. Retail Sales Associate
    Average Salary: $40,843
    Retail Sales Associates engage with customers directly in stores and help them with their purchases. This role involves understanding customer needs and providing tailored recommendations. Companies such as Walmart and Home Depot in the area regularly hire energetic associates to strengthen their teams.
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