Customer Service Representative Salary in Somerville, MA

In Somerville, MA, the salary for a Customer Service Representative varies based on experience and skill. The average yearly salary stands at approximately $37,052. Newer representatives can expect to earn around $29,700, while those with more experience may make up to $53,000.

The distribution of salaries reflects a wide range of compensation. About 17.6% of representatives earn close to the starting rate, while roughly 1.5% achieve the highest salaries in the field. This structure shows that as professionals gain experience and enhance their skills, their earning potential increases significantly.

Overall, pursuing a career as a Customer Service Representative in Somerville can be both rewarding and financially promising.

1. Roxbury, MA
   Average Salary: $43,793
   Working in Roxbury offers a chance to engage with a diverse community. Many local businesses and nonprofits value strong customer relations, making it important to provide assistance and support.
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2. Belmont, MA
   Average Salary: $43,166
   In Belmont, many residents appreciate good service. Companies in retail and hospitality sectors offer opportunities to build connections and help customers with their needs.
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3. Newton, MA
   Average Salary: $42,728
   Newton features a range of businesses that prioritize customer satisfaction. Working here means you can develop strong relationships while assisting clients in various environments.
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4. Boston, MA
   Average Salary: $41,204
   Boston is vibrant and bustling, with numerous headquarters and small businesses. Roles in customer support are vital to enhancing the experience for both locals and visitors alike.
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5. Melrose, MA
   Average Salary: $40,067
   Melrose is a friendly city where excellent service is appreciated. You can find rewarding positions in retail and community services that focus on guiding and helping individuals.
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6. Brookline, MA
   Average Salary: $39,665
   Brookline is known for its commitment to high standards. Many businesses here rely on strong customer support to maintain their reputations and foster a welcoming environment.
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7. Brighton, MA
   Average Salary: $39,258
   Brighton offers a mix of local shops and restaurants. Working in this area allows you to meet new people every day while helping them with their questions and needs.
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8. Cambridge, MA
   Average Salary: $37,093
   Cambridge is home to numerous companies and educational institutions. Your role in customer interactions can make a real difference in enhancing the overall experience for both residents and students.
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9. Chelsea, MA
   Average Salary: $36,911
   Chelsea is a diverse city where many local businesses thrive. Working in customer support here means being part of a community focused on growth and connection.
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10. Saugus, MA
    Average Salary: $36,325
    Saugus has many retail shops and dining options. It provides an excellent atmosphere for customer service professionals to help patrons and create happy shopping experiences.
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1. Mass General Brigham
   Average Salary: $41,224
   At Mass General Brigham, Customer Service Representatives play a vital role in supporting patients and their families. They work in various locations across Somerville, assisting with scheduling, questions, and providing information about services.
   




2. TEKsystems
   Average Salary: $38,000
   TEKsystems offers Customer Service Representatives the chance to help clients in the tech field. They operate in Somerville and provide support for technology services, solving issues, and ensuring client satisfaction.
   




3. Sharecare
   Average Salary: $36,657
   Sharecare focuses on health and wellness, where Customer Service Representatives assist users with their accounts and services. Their team in Somerville is dedicated to providing quality support to promote healthy living.
   




4. COMMUNITY CREDIT UNION
   Average Salary: $36,082
   At COMMUNITY CREDIT UNION, Customer Service Representatives are essential for assisting members with banking needs. They provide guidance on services and help resolve inquiries at their Somerville location.
   




5. U-Haul
   Average Salary: $34,471
   U-Haul offers Customer Service Representatives the opportunity to connect with customers renting trucks and storage. Based in Somerville, they ensure a smooth rental process and provide support to clients.
   




6. Public Storage
   Average Salary: $34,000
   Public Storage employs Customer Service Representatives to assist customers with storage unit rentals. Their Somerville location focuses on providing exceptional service to enhance the customer experience.
   




7. Burlington Stores
   Average Salary: $32,000
   At Burlington Stores, Customer Service Representatives help shoppers with inquiries and returns. They work at the Somerville store, ensuring that customers have a pleasant shopping experience.
   




8. Regency Management Services
   Average Salary: $31,833
   Regency Management Services relies on Customer Service Representatives for effective communication with residents and families. Their Somerville facility provides a welcoming environment for inquiries and support.
   




9. Domino's
   Average Salary: $30,745
   At Domino's, Customer Service Representatives take orders and assist with delivery questions. Their team in Somerville focuses on providing fast and friendly service to ensure customer satisfaction.
   

1. Account Manager
   Average Salary: $109,859
   An account manager builds strong relationships with clients while also ensuring their needs are met. In this role, you will work closely with companies like Verizon and Comcast to provide excellent service and support. Strong communication skills and a customer-focused mindset are key for success.
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2. Communication Specialist
   Average Salary: $73,750
   A communication specialist effectively conveys information to clients and team members. This role often requires you to work with companies like FedEx and T-Mobile, ensuring that messages are clear and helpful. Your goal is to enhance customer satisfaction and support company goals.
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3. Customer Success Manager
   Average Salary: $69,947
   As a customer success manager, you ensure that clients achieve their desired outcomes while using a product or service. Companies like HubSpot and Constant Contact look for individuals who can analyze customer needs and foster long-term relationships. Your efforts will contribute to client loyalty and business growth.
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4. Cable Technician
   Average Salary: $60,000
   A cable technician installs and repairs cable services while providing excellent support to customers. Working with providers like Comcast and Spectrum, you troubleshoot and resolve technical issues. This role demands problem-solving skills and a friendly demeanor to keep customers happy.
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5. Swimming Pool Service Technician
   Average Salary: $57,229
   A swimming pool service technician maintains and repairs pools to ensure customer safety and satisfaction. This role often involves working with local pool companies like Home Depot and local contractors. Strong attention to detail and customer service skills are essential for this position.
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6. Technician
   Average Salary: $55,480
   Technicians provide hands-on support and service in various settings, focusing on equipment repair and maintenance. Companies like AT&T and GE hire skilled technicians who can communicate clearly with clients. Your role directly impacts customer experience and satisfaction.
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7. Radio Technician
   Average Salary: $50,317
   Radio technicians install, maintain, and repair radio communication systems. This position often involves working with companies like iHeartMedia and local radio stations in the area. A strong technical background and customer skills are important for success in this role.
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8. Facility Technician
   Average Salary: $47,700
   Facility technicians keep buildings running smoothly through maintenance and repairs. Local businesses and organizations need these professionals to ensure a safe and functional environment. Your contribution directly affects customer satisfaction and overall operations.
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9. Sales Associate
   Average Salary: $41,112
   As a sales associate, you engage with customers to help them find products that meet their needs. Various retail businesses in the area, like Best Buy or Walmart, seek enthusiastic individuals who can provide excellent service. Strong interpersonal skills are vital to making customer connections.
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10. Retail Sales Associate
    Average Salary: $40,628
    A retail sales associate assists shoppers while creating a friendly and welcoming environment. Stores such as Target and Kohl's value employees who can answer questions and solve problems effectively. Excellent customer service skills contribute to a positive shopping experience.
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