Customer Service Representative Salary in Somerville, MA

In Somerville, MA, Customer Service Representatives earn a respectable average yearly salary of $37,240. This figure reflects a range of earnings, with the lowest salaries starting around $29,800 and the highest reaching up to $53,000. Many representatives find themselves earning between $31,909 and $48,782 as they gain experience.

The salary range shows that customer service roles can offer growth opportunities. As you progress in this field, your potential earnings increase significantly. This makes a career in customer service both rewarding and promising, especially for those who enjoy helping others and solving problems.

1. Belmont, MA
   Average Salary: $44,092
   Working as a customer service agent in Belmont offers opportunities to engage with the local community. Many small businesses in this quiet town value friendly and professional service, making your role important in enhancing customer experiences.
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2. Newton, MA
   Average Salary: $43,751
   In Newton, you'll find a vibrant mix of community and corporate environments. Companies like Boston Scientific and The Arbella Insurance Group appreciate skilled customer support staff who can maintain positive relationships with their clients.
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3. Roxbury, MA
   Average Salary: $42,907
   Roxbury provides a rich cultural environment where customer service roles can make a real difference. Many local organizations and larger companies seek individuals who can connect with diverse customers and deliver excellent support.
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4. Boston, MA
   Average Salary: $41,261
   Boston is bustling with opportunities for customer service roles in major companies such as HubSpot and Fidelity Investments. Working here means joining an energetic workforce where you can help solve problems and improve customer satisfaction in a dynamic city.
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5. Brighton, MA
   Average Salary: $40,589
   Brighton is home to many startups and established firms, offering a lively customer service environment. Professionals in this area often appreciate the chance to interact with a variety of clients and assist in building strong brand loyalty.
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6. Melrose, MA
   Average Salary: $40,067
   In Melrose, customer service jobs often center around local shops and health services. This close-knit community values responsive and caring service, making your contributions key to maintaining strong customer relationships.
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7. Brookline, MA
   Average Salary: $39,997
   Brookline offers a balanced mix of residential and commercial spaces, ideal for customer service professionals. Companies in the area seek individuals who can provide exceptional service and ensure customer needs are met effectively.
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8. Chelsea, MA
   Average Salary: $38,375
   Chelsea's close proximity to Boston brings a blend of local businesses and corporate offices. Customer service roles here focus on engaging with a diverse customer base, creating an exciting and rewarding work experience.
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9. Everett, MA
   Average Salary: $36,811
   Everett is an emerging area for customer service jobs with companies in gaming and entertainment, such as Encore Boston Harbor. Professionals here enjoy dynamic interactions and the chance to showcase their problem-solving skills.
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10. Cambridge, MA
    Average Salary: $36,713
    Home to many tech giants and educational institutions, Cambridge is a fantastic place for customer service careers. Working here often means assisting innovative companies like Google, where you'll help provide support to a tech-savvy clientele.
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1. Mass General Brigham
   Average Salary: $40,777
   Mass General Brigham offers Customer Service Representative jobs in a healthcare setting. Employees assist patients and families with inquiries and scheduling. This company operates at several locations in Somerville, including clinics and hospitals.
   




2. TEKsystems
   Average Salary: $38,000
   TEKsystems provides staffing and IT services. Customer Service Representatives at TEKsystems support clients and technicians with various technical issues. This company has a strong presence in Somerville, helping to connect talent with technology needs.
   




3. Sharecare
   Average Salary: $36,657
   Sharecare focuses on health and wellness. Customer Service Representatives work in a supportive role, helping users navigate health resources. This company operates in Somerville, providing a friendly work environment.
   




4. COMMUNITY CREDIT UNION
   Average Salary: $36,082
   At COMMUNITY CREDIT UNION, Customer Service Representatives handle member inquiries and provide financial assistance. They play a key role in customer satisfaction at their Somerville branches.
   




5. U-Haul
   Average Salary: $34,413
   U-Haul hires Customer Service Representatives to assist customers with rental services. Employees help with truck and storage reservations. There are several U-Haul locations in and around Somerville.
   




6. Public Storage
   Average Salary: $34,000
   Customer Service Representatives at Public Storage help customers with rental agreements and inquiries about storage units. This company has multiple facilities in Somerville, making it a convenient choice for job seekers.
   




7. Burlington Stores
   Average Salary: $32,000
   Burlington Stores seeks Customer Service Representatives to assist customers in retail environments. Employees engage with shoppers and help with transactions at their store locations in Somerville.
   




8. Regency Management Services
   Average Salary: $31,833
   Regency Management Services employs Customer Service Representatives to provide support in property management. They assist residents and ensure smooth operations at properties in Somerville.
   




9. Domino's
   Average Salary: $31,013
   Domino's hires Customer Service Representatives to take orders and provide excellent service to customers. Employees work in a fast-paced environment at various store locations in Somerville.
   

1. Account Manager
   Average Salary: $107,815
   In this role, you will build strong relationships with clients and ensure their needs are met. Companies in the area, like Verizon and Comcast, look for individuals who can communicate effectively and manage accounts successfully. You will play a crucial role in client satisfaction and loyalty.
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2. Communication Specialist
   Average Salary: $73,750
   This position focuses on creating clear messages for customers and helping solve their concerns. Organizations such as Tufts Health Plan seek professionals who can relay information accurately and promptly. Your skills in communication will make a positive impact on customer engagement.
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3. Customer Success Manager
   Average Salary: $69,947
   As a Customer Success Manager, you will help clients achieve success with the products or services they use. Companies like HubSpot value individuals who can guide customers and ensure they get the best experience possible. Your role will be key in driving customer satisfaction.
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4. Cable Technician
   Average Salary: $60,000
   This job involves installing and repairing cable services for customers. Local companies like Comcast need technicians who can provide excellent service and address any technical issues. Your work will keep customers connected and happy.
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5. Swimming Pool Service Technician
   Average Salary: $57,443
   In this position, you will maintain and repair residential and commercial pools. Pool companies in the area look for reliable technicians who can ensure the safety and cleanliness of swimming pools. Your skills will keep customers enjoying their pools all summer long.
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6. Technician
   Average Salary: $55,480
   Technicians work on various technical issues, making repairs and providing support in different industries. Employers like Spectrum often seek skilled individuals who are quick problem solvers. Your expertise will keep systems running smoothly for customers.
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7. Radio Technician
   Average Salary: $50,317
   As a Radio Technician, you will troubleshoot and maintain communication devices. Local companies rely on your skills to ensure radio systems work efficiently. Your expertise will help keep important lines of communication open.
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8. Facility Technician
   Average Salary: $47,700
   This role focuses on maintaining and repairing facilities' equipment and systems. Employers such as MIT often need technicians who can ensure everything operates correctly. Your attention to detail will create a safe and efficient environment for all.
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9. Sales Associate
   Average Salary: $41,740
   In this role, you will assist customers in finding products that meet their needs. Retailers in Somerville look for friendly individuals who can provide excellent customer service. Your enthusiastic approach will enhance the shopping experience for customers.
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10. Retail Sales Associate
    Average Salary: $40,529
    As a Retail Sales Associate, you will engage with customers and help them choose the right products. Local stores such as Target value staff who are knowledgeable and approachable. Your efforts will play a significant role in driving sales and customer loyalty.
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