Customer Service Representative Salary in Springfield, MA

In Springfield, MA, a Customer Service Representative can expect to earn an average yearly salary of about $36,554. This amount reflects the pay for workers in this role across different experience levels.

Entry-level positions typically start around $27,650 and can rise significantly with experience and skills. For those with a bit more experience, salaries increase to about $29,909 or $32,168. With several years of service, workers might earn between $34,427 and $38,945.

Highly experienced representatives can see salaries up to $50,241 or even $52,500. Such earning potential shows that hard work and dedication can lead to financial rewards in this career path.

1. Longmeadow, MA
   Average Salary: $40,386
   Working in Longmeadow offers a great opportunity to support local businesses and residents. Companies like Applewood and local retail shops value friendly and efficient communication with their customers.
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2. Ludlow, MA
   Average Salary: $40,339
   Ludlow has a growing demand for skilled workers in customer service roles. Local businesses, including grocery stores and restaurants, appreciate employees who can create positive experiences for their customers.
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3. Greenfield, MA
   Average Salary: $40,306
   In Greenfield, you can join a supportive community focused on providing top-notch service. Many organizations, from healthcare providers to educational institutions, need friendly representatives to assist their clients.
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4. Palmer, MA
   Average Salary: $38,550
   Palmer offers a welcoming environment for customer service professionals. Many local businesses thrive on strong customer relationships, making this a great place to develop your skills.
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5. Northampton, MA
   Average Salary: $37,805
   Northampton's vibrant atmosphere makes it an exciting place for customer service roles. With numerous cafes and boutique shops, opportunities abound to engage with diverse customers every day.
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6. Amherst, MA
   Average Salary: $37,471
   Amherst, home to a university, has a lively job market for customer service positions. Engaging with students and faculty provides a unique experience that emphasizes communication and problem-solving.
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7. Agawam, MA
   Average Salary: $36,095
   Agawam's mix of retail and leisure businesses creates a dynamic work environment for customer service agents. Local parks and amusement areas rely on dedicated employees to help ensure visitors have a fantastic time.
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8. West Springfield, MA
   Average Salary: $35,661
   In West Springfield, you can find various customer service roles, especially in hospitality and retail sectors. Supporting local events and businesses adds excitement to the job and enhances your skills.
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9. Westfield, MA
   Average Salary: $35,404
   Westfield combines a charming small-town feel with bustling retail opportunities. Working in this area allows you to make meaningful connections with customers while promoting local businesses.
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10. Enfield, CT
    Average Salary: $35,121
    Enfield's strong retail base, with big box stores and small businesses, offers ample jobs in customer service. Employees play a crucial role in ensuring customer satisfaction and loyalty in this thriving community.
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1. BLACKHAWK INDUSTRIAL
   Average Salary: $47,793
   BLACKHAWK INDUSTRIAL offers competitive salaries for Customer Service Representatives. The company focuses on providing excellent service to its customers. You can find opportunities at their Springfield location where they value employee growth.
   




2. clerk
   Average Salary: $41,000
   The clerk position provides a solid entry point for Customer Service Representatives. Working in this role involves assisting customers and handling inquiries to ensure satisfaction. This position is available across various locations in Springfield.
   




3. Baystate Health
   Average Salary: $39,821
   Baystate Health values the role of Customer Service Representatives in their healthcare environment. This role involves supporting patients and their families. Opportunities exist in their Springfield offices, focused on compassionate care.
   




4. Reliable Temps Inc
   Average Salary: $38,000
   Reliable Temps Inc offers good pay for Customer Service Representatives who assist with staffing solutions. The company operates in Springfield and provides support to clients and candidates alike.
   




5. Complete Labor and Staffing
   Average Salary: $36,667
   Complete Labor and Staffing looks for dedicated Customer Service Representatives to help connect workers with job opportunities. Positions are available in Springfield, emphasizing responsive service and communication.
   




6. Braman Termite & Pest Elimination
   Average Salary: $36,000
   Braman Termite & Pest Elimination seeks Customer Service Representatives to assist customers with pest control solutions. The company provides training and support in their Springfield office, ensuring employee success.
   




7. First Defense Systems
   Average Salary: $32,000
   First Defense Systems employs Customer Service Representatives focused on helping clients with security services. Opportunities exist in Springfield, where the company emphasizes customer safety and satisfaction.
   




8. Domino's
   Average Salary: $31,297
   Domino's offers Customer Service Representative roles where employees provide excellent service to customers ordering food. The company has multiple locations in Springfield, known for a dynamic work environment.
   




9. Planet Fitness
   Average Salary: $30,000
   Planet Fitness employs Customer Service Representatives at their gyms to assist members with inquiries and memberships. With locations across Springfield, the company fosters a friendly atmosphere.
   




10. Family Dollar
    Average Salary: $28,528
    Family Dollar looks for Customer Service Representatives to ensure a positive shopping experience for customers. Roles at stores in Springfield require good communication skills and a helpful attitude.
    

1. Customer Success Manager
   Average Salary: $100,175
   In this role, you ensure clients are satisfied with company products and services. You work closely with customers to solve problems, providing guidance and support to help them reach their goals. Companies in Springfield, such as TechPoint and Resolve Systems, value professionals who excel at building relationships.
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2. Communication Specialist
   Average Salary: $75,500
   A Communication Specialist helps businesses convey important messages to their clients. You may prepare materials, manage social media, and respond to customer inquiries. Companies like MassMutual and Smith & Wesson look for team members who can engage with customers effectively.
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3. Account Manager
   Average Salary: $73,097
   As an Account Manager, your job involves looking after a group of clients. You foster relationships and ensure their needs are met with your company’s services. Organizations in Springfield, such as Baystate Health and Health New England, seek individuals who can handle client portfolios successfully.
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4. Cable Technician
   Average Salary: $65,973
   In this position, you provide installation and repair services for cable television systems. You interact with customers, ensuring their equipment works smoothly. Companies like Comcast in Springfield appreciate technicians who can deliver excellent service while troubleshooting issues.
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5. Technician
   Average Salary: $61,530
   As a Technician, you perform repairs and maintenance on various systems and products. You often work directly with customers, helping them understand issues and solutions. Springfield offers opportunities in companies like United Technologies and local repair shops looking for skilled technicians.
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6. Installation Technician
   Average Salary: $58,991
   An Installation Technician specializes in setting up products for customers. You ensure that everything works correctly and answer any questions they may have. Springfield has roles available in companies like Verizon and Comcast that need dedicated installation professionals.
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7. Retail Sales Associate
   Average Salary: $55,151
   In retail, you assist customers in finding the products they need. Strong communication skills help you create a friendly shopping experience. Stores in Springfield, such as Target and Walmart, look for sales associates who can provide excellent customer support.
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8. Tower Technician
   Average Salary: $53,767
   A Tower Technician installs and maintains telecommunications towers. You work in varied environments and often interact with customers to ensure service reliability. Companies in Springfield, including mobile service providers, seek technicians who can manage installations safely and efficiently.
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9. Swimming Pool Service Technician
   Average Salary: $49,400
   This position involves maintaining swimming pools for customers. You check and balance water chemistry, clean pools, and troubleshoot equipment problems. Springfield homeowners and businesses rely on dedicated service technicians to keep their pools in top condition.
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10. Sales Associate
    Average Salary: $43,380
    As a Sales Associate, you will assist customers with their purchasing decisions. Your knowledge about products helps you to provide information and great service. Stores in Springfield, like Home Depot and Best Buy, appreciate sales associates who can build strong customer relationships.
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