Customer Service Representative Salary in Springfield, MA

In Springfield, MA, the salary of a Customer Service Representative varies based on experience and skill level. The average yearly salary for this position is approximately $36,648. Many representatives earn between $27,650 and $52,500 annually.

Entry-level positions might start around $27,650. As individuals gain experience, salaries can rise significantly. For example, with a few years in the field, a representative could earn around $39,945. Thriving in this role can lead to higher earnings, with some experienced representatives making up to $52,500.

This range shows that a career in customer service can offer competitive pay. Building skills and advancing within the field can lead to satisfying financial rewards.

1. Ludlow, MA
   Average Salary: $40,734
   In Ludlow, you will find a welcoming community and opportunities to enhance your communication skills. Local companies often seek individuals who can manage customer inquiries effectively and provide memorable service.
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2. Greenfield, MA
   Average Salary: $40,240
   Greenfield offers a vibrant atmosphere and a strong focus on community service. Many businesses look for team members who can promote positive interactions and help resolve customer issues smoothly.
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3. Longmeadow, MA
   Average Salary: $40,175
   Longmeadow boasts a close-knit community with a strong emphasis on customer satisfaction. Companies in the area value employees who can contribute to a pleasant shopping experience and build lasting customer relationships.
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4. Palmer, MA
   Average Salary: $38,189
   Working in Palmer means being part of a community that values good customer service. Local businesses frequently need friendly individuals who can listen to customer needs and provide helpful solutions.
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5. Northampton, MA
   Average Salary: $37,924
   Northampton is known for its diverse and lively spirit. Many retailers here seek skilled communicators who can assist customers in making informed decisions and ensuring their satisfaction.
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6. Amherst, MA
   Average Salary: $37,653
   Amherst, home to several colleges, fosters an energetic work environment. Businesses here look for individuals who can engage with a diverse clientele and deliver excellent assistance.
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7. Agawam, MA
   Average Salary: $36,162
   In Agawam, you will enjoy working in a dynamic retail environment, especially with attractions like Six Flags nearby. Effective communication and problem-solving skills are in high demand to keep customers happy.
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8. Wilbraham, MA
   Average Salary: $36,106
   Wilbraham provides a friendly atmosphere ideal for customer facing roles. Companies often seek helpful individuals who can address inquiries and create positive experiences for their customers.
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9. West Springfield, MA
   Average Salary: $35,618
   West Springfield hosts a variety of businesses, making it an exciting place to work. Here you can develop your skills in providing customer support and troubleshooting issues effectively.
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10. Westfield, MA
    Average Salary: $35,070
    Westfield combines a community feel with opportunities in retail and service industries. Businesses appreciate employees who can connect with customers and enhance their shopping experience.
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1. BLACKHAWK INDUSTRIAL
   Average Salary: $47,793
   BLACKHAWK INDUSTRIAL offers competitive salaries for Customer Service Representatives. Team members support customers in various locations, ensuring high-quality service and satisfaction.
   




2. clerk
   Average Salary: $41,000
   Clerk positions provide solid pay for Customer Service Representatives. Employees work in a fast-paced environment, addressing customer needs and helping maintain positive relations.
   




3. Baystate Health
   Average Salary: $39,770
   Baystate Health values its Customer Service Representatives, providing them with a supportive environment. Representatives assist patients and families across multiple healthcare facilities in the Springfield area.
   




4. Reliable Temps Inc
   Average Salary: $38,000
   Reliable Temps Inc seeks dedicated Customer Service Representatives to ensure smooth operations. Staff assist clients and businesses, delivering high-quality service in various Springfield locations.
   




5. Complete Labor and Staffing
   Average Salary: $36,667
   Complete Labor and Staffing employs Customer Service Representatives to connect employees with job opportunities. Representatives provide support and information to clients across Springfield.
   




6. Braman Termite & Pest Elimination
   Average Salary: $36,000
   Braman Termite & Pest Elimination hires Customer Service Representatives to assist with pest control inquiries. Employees work closely with customers to ensure effective solutions in the Springfield area.
   




7. First Defense Systems
   Average Salary: $32,000
   First Defense Systems offers a stable role for Customer Service Representatives. Staff members support clients in acquiring safety and security products across the Springfield region.
   




8. Domino's
   Average Salary: $31,209
   Domino's provides Customer Service Representatives with the opportunity to work in a lively environment. Employees take orders and address customer concerns at various locations throughout Springfield.
   




9. Planet Fitness
   Average Salary: $30,000
   Planet Fitness hires Customer Service Representatives to assist gym members. Staff members ensure a friendly atmosphere and provide support at multiple locations in Springfield.
   




10. Family Dollar
    Average Salary: $28,440
    Family Dollar offers roles for Customer Service Representatives focused on providing outstanding service. Employees help customers in retail locations around Springfield, ensuring a positive shopping experience.
    

1. Customer Success Manager
   Average Salary: $100,175
   In this role, individuals help clients achieve success with the company's products. Companies like Baystate Health and Smith & Wesson seek professionals who can build strong relationships and ensure customer satisfaction. This position focuses on understanding customer needs to provide tailored solutions.
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2. Communication Specialist
   Average Salary: $75,500
   A communication specialist creates messages that improve customer experiences. Local firms such as MassMutual and Health New England need talented individuals to develop clear and engaging communication strategies. This role often collaborates with various teams to ensure customers receive consistent information.
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3. Account Manager
   Average Salary: $70,599
   An account manager oversees and nurtures client relationships to foster loyalty and growth. In Springfield, organizations like UPS and Liberty Mutual value professionals who can address client concerns and provide quick resolutions. This role involves regular communications to ensure ongoing satisfaction with services.
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4. Cable Technician
   Average Salary: $67,600
   Cable technicians install and maintain cable services for customers. Local companies like Comcast and Verizon offer positions that require technical skills and customer assistance. This job often includes troubleshooting technical issues while ensuring a positive customer experience.
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5. Technician
   Average Salary: $61,150
   Technicians in Springfield can find positions that focus on fixing and maintaining various equipment. Employers like General Electric and Verizon look for individuals who can provide technical support and ensure reliable service. Strong customer interactions are key as these professionals resolve issues.
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6. Installation Technician
   Average Salary: $59,491
   Installation technicians are responsible for setting up equipment for customers. Companies such as Dish Network and Comcast frequently hire individuals in this role to ensure a seamless installation experience. This job requires both technical skills and the ability to interact positively with clients.
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7. Retail Sales Associate
   Average Salary: $56,201
   Retail sales associates help customers find products and provide excellent service in stores. Local retailers like Target and Walmart look for friendly individuals who enjoy working with people. This role often includes answering questions and assisting with purchases.
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8. Tower Technician
   Average Salary: $53,767
   Tower technicians install and maintain communication towers. Employers like Crown Castle and Verizon need skilled workers who can safely operate at heights and manage technical equipment. Customer service skills are important, as technicians often explain services to clients.
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9. Swimming Pool Service Technician
   Average Salary: $49,400
   Swimming pool service technicians maintain and repair pools for residential and commercial clients. Companies like Premier Pools and Spa and Blue Haven Pools employ professionals who ensure that pools remain clean and safe. This position involves customer interaction to provide advice on maintenance.
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10. Sales Associate
    Average Salary: $44,285
    Sales associates engage with customers to promote and sell products in retail settings. Businesses such as Best Buy and CVS value candidates who can provide knowledge about products and assist customers effectively. Strong communication skills are essential for this role.
    Find Sales Associate jobs in Springfield, MA