Customer Service Representative Salary in Springfield, MA

Updated on Apr 11, 2025
Position
City
Salary

How much does a Customer Service Representative make in Springfield, MA?

The average salary for a Customer Service Representative is $36,389 per year in Springfield, MA.

In Springfield, MA, a Customer Service Representative can expect to earn a competitive salary. The average yearly salary for this role is around $36,389. This figure reflects the range of salaries, from the lowest 10% earning approximately $27,700 to the top 10% earning around $52,500. Most representatives fall between $29,955 and $43,482 annually. This range offers a good opportunity for growth and advancement in the field.

View Customer Service Representative Jobs in Springfield, MA

What are the highest paying cities for Customer Service Representative near Springfield, MA?

If you're a Customer Service Representative near Springfield, MA, consider looking for jobs in Longmeadow, MA, where you can earn the highest average salary of $40,867. Other nearby cities with competitive salaries include Greenfield, MA, and Ludlow, MA. These locations offer promising opportunities for those seeking better pay in the field.
Graph displaying highest paying cities salaries for Customer Service Representative jobs near Springfield, MA, highlighting Longmeadow, MA with the highest at $40,867 and West Springfield, MA with the lowest at $34,895.
  1. Longmeadow, MA
    Average Salary: $40,867
    In Longmeadow, you'll find fulfilling roles with companies like MassMutual and Hampden Bank. These positions offer a chance to assist clients and build lasting relationships.
    Find Customer Service Representative jobs in Longmeadow, MA


  2. Greenfield, MA
    Average Salary: $40,479
    Greenfield offers opportunities with local businesses and larger companies. You can help customers with their needs while enjoying a tight-knit community.
    Find Customer Service Representative jobs in Greenfield, MA


  3. Ludlow, MA
    Average Salary: $39,994
    Ludlow provides a mix of small business and corporate roles. Working here, you'll support customers and enjoy the charm of a small town.
    Find Customer Service Representative jobs in Ludlow, MA


  4. Palmer, MA
    Average Salary: $39,352
    Palmer has a variety of roles in both retail and service sectors. You can assist customers and be part of a supportive community.
    Find Customer Service Representative jobs in Palmer, MA


  5. Northampton, MA
    Average Salary: $38,289
    Northampton offers dynamic roles with companies like Smith College and local businesses. You can engage with customers and be part of a vibrant cultural scene.
    Find Customer Service Representative jobs in Northampton, MA


  6. Amherst, MA
    Average Salary: $37,626
    Amherst provides opportunities with educational institutions and local businesses. You can help customers while being part of a lively academic community.
    Find Customer Service Representative jobs in Amherst, MA


  7. Enfield, CT
    Average Salary: $35,933
    Enfield offers roles with companies like Pratt & Whitney and local businesses. You can assist customers and enjoy a mix of urban and suburban living.
    Find Customer Service Representative jobs in Enfield, CT


  8. Agawam, MA
    Average Salary: $35,911
    Agawam has a range of roles in both retail and service sectors. You can support customers and enjoy a friendly community atmosphere.
    Find Customer Service Representative jobs in Agawam, MA


  9. Westfield, MA
    Average Salary: $35,649
    Westfield offers positions with companies like MassMutual and local businesses. You can assist customers and be part of a growing community.
    Find Customer Service Representative jobs in Westfield, MA


  10. West Springfield, MA
    Average Salary: $34,895
    West Springfield provides roles with companies like Baystate Health and local businesses. You can help customers and enjoy a supportive community environment.
    Find Customer Service Representative jobs in West Springfield, MA

What are the best paying companies for Customer Service Representative in Springfield, MA?

If you're seeking a top-paying job as a Customer Service Representative in Springfield, MA, consider applying to BLACKHAWK INDUSTRIAL, where the average salary is $47,793. The City of Springfield, MA also offers a competitive salary of $45,825. Baystate Health provides a solid average salary of $40,480 for this role.
Graph displaying best paying company salaries for Customer Service Representative jobs in Springfield, MA, highlighting BLACKHAWK INDUSTRIAL with the highest at $47,793 and Planet Fitness with the lowest at $30,000.
  1. BLACKHAWK INDUSTRIAL
    Average Salary: $47,793
    BLACKHAWK INDUSTRIAL offers competitive salaries for Customer Service Representatives. They focus on providing excellent customer service and support. The company operates in Springfield, MA, and other locations.


  2. City of Springfield, MA
    Average Salary: $45,825
    The City of Springfield, MA, provides a stable job with a good salary for Customer Service Representatives. They offer a variety of services to the community and are located in Springfield, MA.


  3. clerk
    Average Salary: $41,000
    Clerk offers a solid salary for Customer Service Representatives. They focus on providing quality service and support. The company operates in Springfield, MA, and other locations.


  4. Baystate Health
    Average Salary: $40,480
    Baystate Health offers a good salary for Customer Service Representatives. They focus on providing excellent healthcare services. The company operates in Springfield, MA, and other locations.


  5. Reliable Temps Inc
    Average Salary: $38,000
    Reliable Temps Inc offers a decent salary for Customer Service Representatives. They focus on providing temporary staffing solutions. The company operates in Springfield, MA, and other locations.


  6. Complete Labor and Staffing
    Average Salary: $36,667
    Complete Labor and Staffing offers a fair salary for Customer Service Representatives. They focus on providing staffing solutions for various industries. The company operates in Springfield, MA, and other locations.


  7. Braman Termite & Pest Elimination
    Average Salary: $36,000
    Braman Termite & Pest Elimination offers a good salary for Customer Service Representatives. They focus on providing pest control services. The company operates in Springfield, MA, and other locations.


  8. First Defense Systems
    Average Salary: $32,000
    First Defense Systems offers a decent salary for Customer Service Representatives. They focus on providing security solutions. The company operates in Springfield, MA, and other locations.


  9. Domino's
    Average Salary: $31,306
    Domino's offers a fair salary for Customer Service Representatives. They focus on providing fast and delicious pizza delivery. The company operates in Springfield, MA, and other locations.


  10. Planet Fitness
    Average Salary: $30,000
    Planet Fitness offers a competitive salary for Customer Service Representatives. They focus on providing affordable gym memberships. The company operates in Springfield, MA, and other locations.

There are 25,652 Customer Service Representative job openings nationwide!

How's the job market for a Customer Service Representative in the US?

Learn what a Customer Service Representative does, how to become one, and understand the job outlook. Get simple steps to start your career as a Customer Service Representative today.
Position
Overview
Customer Service Representative
25,652 Job Openings
Understanding the Customer Service Representative Role & How to Become One | ReadySetHire