Customer Service Representative Salary in Westfield, MA

In Westfield, MA, Customer Service Representatives earn an average yearly salary of $35,070. This salary can vary based on experience and skills. The starting salaries typically begin around $27,650 and can reach up to $48,310 for more experienced professionals.

Many Customer Service Representatives in the area earn between $29,528 and $40,797. This range reflects the potential for growth within the role as workers gain experience and increase their skills.

Overall, pursuing a career in customer service in Westfield offers solid earning potential along with opportunities for advancement.

1. Ludlow, MA
   Average Salary: $40,734
   Working in Ludlow offers great opportunities to engage with local customers at businesses like Big Y Foods and local banks. You will provide helpful service and build lasting relationships with community members.
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2. Greenfield, MA
   Average Salary: $40,240
   In Greenfield, you will find a supportive environment for customer-focused roles. Companies such as Greenfield Glass offer chances to assist clients while enhancing your skills in problem-solving and communication.
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3. Longmeadow, MA
   Average Salary: $40,175
   Longmeadow presents a friendly atmosphere for customer relations. With companies like the Big Y and local healthcare providers, your role will focus on helping residents with their inquiries and ensuring satisfaction.
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4. Palmer, MA
   Average Salary: $38,189
   Palmer has a vibrant community and offers roles with organizations like Baystate Noble Hospital. You will play a key role in supporting customers and ensuring that their experiences are smooth and enjoyable.
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5. Northampton, MA
   Average Salary: $37,924
   In Northampton, known for its local arts scene, you will support businesses like Thornes Marketplace. This role allows you to connect with a diverse range of customers and provide top-notch service.
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6. Amherst, MA
   Average Salary: $37,653
   Amherst, home to a large college community, offers dynamic roles in customer support. Working with local businesses and service providers, you will assist students and residents, enhancing their experience in town.
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7. Springfield, MA
   Average Salary: $36,648
   Springfield features a variety of industries, including retail and hospitality. You will find numerous opportunities to engage with customers at places like MGM Springfield, where your role will be crucial to guest satisfaction.
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8. Agawam, MA
   Average Salary: $36,162
   Agawam is home to Six Flags New England, providing exciting customer interaction opportunities. Your job will involve helping visitors have a memorable experience, fostering friendly interactions all day.
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9. Wilbraham, MA
   Average Salary: $36,106
   In Wilbraham, you will connect with the local community through customer service roles. Companies in retail and local services allow you to assist customers with their needs in a supportive setting.
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10. West Springfield, MA
    Average Salary: $35,618
    West Springfield offers diverse customer support roles in retail and service industries. Your work will involve aiding customers at places like the West Springfield Plaza, enhancing their shopping experience.
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1. Baystate Health
   Average Salary: $40,194
   Baystate Health offers rewarding Customer Service Representative positions that focus on patient care and support. Employees work in a team environment across different locations, providing assistance and ensuring a positive experience for patients in Westfield and surrounding areas.
   




2. Masis Staffing Solutions
   Average Salary: $35,375
   Masis Staffing Solutions hires Customer Service Representatives who excel in communication and problem-solving. They play an important role in connecting clients with qualified candidates. The positions typically serve various industries and operate in Westfield and its nearby regions.
   




3. Domino's
   Average Salary: $30,845
   At Domino's, Customer Service Representatives focus on delivering great service to customers while managing orders and ensuring timely deliveries. Employees at the Westfield location build valuable skills in customer interaction and work in a fast-paced, dynamic environment.
   




4. Family Dollar
   Average Salary: $28,693
   Family Dollar provides Customer Service Representative roles with an emphasis on assisting shoppers and managing store operations. In Westfield, employees engage with customers, handle transactions, and contribute to a friendly shopping experience within the community.
   

1. Account Manager
   Average Salary: $88,017
   In Westfield, many companies seek skilled Account Managers. These professionals build strong relationships with clients to ensure satisfaction and retention. They work to understand client needs and advocate for solutions that drive success.
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2. Technician
   Average Salary: $57,757
   Technicians in Westfield play a key role in supporting customer needs across various companies. They troubleshoot issues, provide technical support, and ensure equipment functions properly. Strong problem-solving skills help them succeed in maintaining customer satisfaction.
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3. Communication Specialist
   Average Salary: $52,800
   Communication Specialists help organizations in Westfield effectively connect with customers. They create clear messages and support customer interactions across multiple channels. Their focus on strong communication enhances the overall customer experience.
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4. Installation Technician
   Average Salary: $47,382
   Installation Technicians in Westfield handle the setup of equipment and services for customers. Companies appreciate their attention to detail and ability to explain complex systems. Their work ensures that customers enjoy seamless service right from the start.
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5. Cable Technician
   Average Salary: $44,500
   Cable Technicians enjoy a dynamic role in Westfield, assisting customers with installation and repair services. They solve technical issues quickly and provide valuable support during service calls. Their expertise helps create positive experiences for customers.
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6. Facility Technician
   Average Salary: $42,500
   In Westfield, Facility Technicians maintain and repair equipment for various organizations. They ensure that facilities run smoothly, directly impacting customer service. Their skills help prevent downtime and keep customer interactions efficient.
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7. Retail Sales Associate
   Average Salary: $40,442
   Retail Sales Associates in Westfield interact directly with customers, assisting them in finding products that meet their needs. They provide valuable product information and create a welcoming shopping experience. Their strong customer focus drives store sales and satisfaction.
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8. Swimming Pool Service Technician
   Average Salary: $40,333
   Swimming Pool Service Technicians provide essential maintenance for pools in the Westfield area. They ensure pools are clean and safe, addressing customer concerns effectively. Their attention to detail enhances customer trust and satisfaction.
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9. Sales Associate
   Average Salary: $32,648
   Sales Associates in Westfield create positive customer experiences in various retail settings. They listen to customer needs and recommend suitable products. Their friendly approach fosters lasting relationships and encourages customer loyalty.
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10. Customer Success Manager
    Average Salary: $29,625
    Customer Success Managers in Westfield focus on helping clients achieve their desired outcomes. They monitor customer satisfaction and advocate for their needs within the company. Their proactive strategies lead to higher retention rates and satisfaction.
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