Customer Service Representative Salary in Westfield, MA

In Westfield, MA, the average yearly salary for a Customer Service Representative is approximately $35,404. Salaries in this field can vary based on experience and skills. Some entry-level positions offer around $27,650, while more experienced representatives can earn up to $48,310 annually.

The salary distribution shows that about 7.7% of representatives earn the lowest, while 7.7% reach the highest pay level. The majority of reps, around 27.6%, earn salaries near the $29,528 mark. This information highlights the earning potential in customer service roles in Westfield, making it a rewarding career choice for those with strong people skills.

1. Longmeadow, MA
   Average Salary: $40,386
   Longmeadow offers a friendly atmosphere for those in customer support roles. Local businesses and companies like MassMutual provide various opportunities for professionals seeking to help customers solve problems.
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2. Ludlow, MA
   Average Salary: $40,339
   Ludlow has a growing economy and a strong sense of community. Many residents work in customer care roles at companies that value good service and build long-lasting customer relationships.
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3. Greenfield, MA
   Average Salary: $40,306
   Greenfield, known for its charming downtown, has numerous customer service opportunities in retail and healthcare sectors. Local businesses appreciate responsive and friendly employees who can assist their customers effectively.
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4. Palmer, MA
   Average Salary: $38,550
   Palmer combines a rich history with modern customer service opportunities. Residents often find jobs in local shops and service providers where strong communication skills lead to successful customer interactions.
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5. Northampton, MA
   Average Salary: $37,805
   Northampton is a cultural hub with a vibrant economy. Many local stores and businesses seek friendly professionals who can enhance the customer experience in this lively community.
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6. Amherst, MA
   Average Salary: $37,471
   Home to a major university, Amherst provides various customer service roles in retail and dining. Students often find part-time work helping customers in a bustling, student-friendly environment.
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7. Springfield, MA
   Average Salary: $36,554
   Springfield is a bustling city with a range of industries. Companies like Baystate Health and customer-focused businesses look for individuals who enjoy engaging with people and resolving issues.
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8. Agawam, MA
   Average Salary: $36,095
   Agawam offers job seekers a variety of customer service positions, especially in the amusement and hospitality industries. The atmosphere is welcoming, and employees enjoy interacting with visitors.
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9. West Springfield, MA
   Average Salary: $35,661
   West Springfield hosts many businesses that value strong customer support. Those working in this area can find rewarding positions, particularly in retail and service industries.
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10. Enfield, CT
    Average Salary: $35,121
    Enfield sits near several major highways and is home to many retail chains. Customer service roles here often provide opportunities for employees to make a positive impact on their customers everyday.
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1. Baystate Health
   Average Salary: $40,194
   Baystate Health employs Customer Service Representatives to support patient care and assist with inquiries. This organization focuses on healthcare services in Westfield and nearby areas, providing employees with opportunities to contribute to community wellness.
   




2. Masis Staffing Solutions
   Average Salary: $35,375
   Masis Staffing Solutions hires Customer Service Representatives to help clients find job placements and provide support throughout the hiring process. Located in Westfield, the company emphasizes positive communication and fostering strong relationships.
   




3. Domino's
   Average Salary: $30,821
   Domino's employs Customer Service Representatives to take orders and assist customers at their Westfield location. The team plays a crucial role in ensuring a pleasant dining experience through friendly service and prompt response to customer needs.
   




4. Family Dollar
   Average Salary: $28,867
   Family Dollar employs Customer Service Representatives in Westfield to help customers find products and provide support during their shopping experience. This role is vital for maintaining a welcoming atmosphere and ensuring customer satisfaction.
   

1. Account Manager
   Average Salary: $85,770
   In Westfield, MA, an Account Manager plays a key role in building relationships with clients while ensuring their needs are met. Companies like Comcast and Verizon look for individuals who can manage accounts effectively and provide high-quality service. This job involves problem-solving and communication to help clients achieve their goals.
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2. Technician
   Average Salary: $57,732
   A Technician in Westfield, MA is responsible for troubleshooting and fixing products for customers. Businesses such as Spectrum need skilled workers to ensure that customer concerns are addressed quickly and efficiently. This role requires technical skills and a commitment to customer satisfaction.
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3. Communication Specialist
   Average Salary: $52,800
   Communication Specialists in Westfield, MA focus on conveying information clearly to customers. Companies like U.S. Cellular value professionals who can create effective communication strategies to enhance customer experience. This role combines writing, speaking, and problem-solving skills.
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4. Installation Technician
   Average Salary: $47,515
   An Installation Technician in Westfield, MA installs and sets up services for customers, ensuring everything works correctly. Companies such as Frontier seek individuals who can provide a great installation experience while addressing customer questions. This role requires technical know-how and a friendly attitude.
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5. Cable Technician
   Average Salary: $44,500
   In Westfield, MA, Cable Technicians are responsible for installing and repairing cable services. Providers like Comcast need team members who deliver excellent service and ensure customer satisfaction during installations. Strong technical skills and a focus on customer care are essential in this job.
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6. Retail Sales Associate
   Average Salary: $42,754
   Retail Sales Associates in Westfield, MA assist customers in making purchases while providing excellent service. Stores such as Best Buy look for energetic individuals who can answer questions and help clients find the right products. This role is perfect for those who enjoy interacting with people and helping them.
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7. Facility Technician
   Average Salary: $42,500
   A Facility Technician in Westfield, MA maintains the functionality of various systems in buildings. Companies like The Paper Store value individuals who ensure that facilities run smoothly for both customers and employees. This role combines hands-on work with a focus on service.
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8. Swimming Pool Service Technician
   Average Salary: $40,333
   In Westfield, MA, Swimming Pool Service Technicians manage pool maintenance and repairs. Companies like Blue Haven Pools need skilled workers to ensure pools remain clean and safe for their clients. This job requires knowledge of pool systems and a dedication to customer satisfaction.
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9. Sales Associate
   Average Salary: $33,413
   Sales Associates in Westfield, MA help customers find what they need in retail settings. Retailers such as Target seek friendly and helpful individuals to enhance the shopping experience. This role involves product knowledge and strong communication skills.
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10. Customer Success Manager
    Average Salary: $29,625
    Customer Success Managers in Westfield, MA work with clients to ensure they gain maximum value from services. Companies like Salesforce need proactive individuals who can engage with customers effectively. This role focuses on building long-term relationships and guiding clients through their journey.
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