Customer Service Representative Salary in Westfield, MA

In Westfield, MA, the average yearly salary for a Customer Service Representative stands at $34,821. This figure reflects the diverse salary range within the field. Entry-level positions may start at around $27,650, while experienced representatives can earn up to $48,310 annually.

Most Customer Service Representatives in this area earn between $29,528 and $40,797. As employees gain experience and skills, their salaries can increase significantly. For those seeking stability and growth, this role often offers opportunities for promotions and higher earnings over time. Overall, a career in customer service in Westfield can provide a solid financial foundation while also allowing individuals to develop valuable communication and problem-solving skills.

1. Ludlow, MA
   Average Salary: $40,734
   Working in customer service in Ludlow offers a chance to engage with a friendly community. Local businesses appreciate strong communication skills, making it a fulfilling place to help customers solve their issues.
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2. Longmeadow, MA
   Average Salary: $40,175
   In Longmeadow, customer service roles focus on delivering quality support to an affluent clientele. This area is home to many established businesses that value skilled representatives who provide exceptional service.
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3. Greenfield, MA
   Average Salary: $39,679
   Customer service positions in Greenfield can be rewarding, especially with the town's artistic vibe. Local shops and restaurants thrive on excellent customer relations, creating diverse opportunities for job seekers.
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4. Palmer, MA
   Average Salary: $37,909
   In Palmer, a customer-focused role offers a chance to work in a growing community. Businesses in the area value employees who can maintain positive interactions with customers and meet their needs effectively.
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5. Northampton, MA
   Average Salary: $37,859
   Northampton is known for its vibrant culture and customer service roles often reflect this energy. Working in this city means supporting a diverse population and contributing to a lively business scene.
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6. Amherst, MA
   Average Salary: $37,513
   Amherst offers a unique atmosphere for customer service professionals, particularly given its college-town environment. Interacting with students and residents alike can make for a dynamic and rewarding experience.
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7. Springfield, MA
   Average Salary: $36,660
   Springfield hosts a variety of companies, making it a bustling hub for customer service roles. Representatives have the chance to support well-known businesses and assist a broad range of customers.
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8. Wilbraham, MA
   Average Salary: $36,106
   Customer service roles in Wilbraham allow you to work in a close-knit community. Many local establishments value friendly and attentive service, making it a great place to develop your skills.
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9. Agawam, MA
   Average Salary: $36,003
   In Agawam, customer service professionals enjoy working in a friendly environment. The presence of popular attractions offers unique opportunities to interact with a diverse audience.
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10. West Springfield, MA
    Average Salary: $35,618
    West Springfield features a range of businesses from retail to service industries, providing varied customer service opportunities. Representatives play a key role in creating positive experiences for a wide array of customers.
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1. Baystate Health
   Average Salary: $40,194
   At Baystate Health, Customer Service Representatives play a crucial role in supporting patient care. They work in various locations, including hospitals and clinics throughout Westfield, MA. Employees provide assistance to patients and families, ensuring a smooth and informative experience.
   




2. Masis Staffing Solutions
   Average Salary: $35,375
   Masis Staffing Solutions values its Customer Service Representatives as important links between clients and their services. Positions are available in Westfield, MA, allowing representatives to assist with staffing needs and provide exceptional support to clients and customers alike.
   




3. Domino's
   Average Salary: $30,845
   Customer Service Representatives at Domino's focus on delivering excellent service to customers. In Westfield, MA, they take orders, address customer inquiries, and ensure timely delivery of pizzas and other products, making each interaction a pleasant experience.
   




4. Family Dollar
   Average Salary: $28,311
   Family Dollar offers Customer Service Representatives opportunities to assist customers in stores across Westfield, MA. They help with transactions, answer questions, and ensure shoppers find what they need, contributing to a welcoming retail environment.
   

1. Account Manager
   Average Salary: $88,742
   As an Account Manager, you will build relationships with clients and ensure their needs are met. You will work closely with teams to deliver exceptional service, helping clients understand products and solutions. Companies like Comcast and Verizon often seek individuals with strong communication skills for these roles.
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2. Technician
   Average Salary: $57,757
   Technicians play a vital role in resolving customer issues and ensuring products work as intended. You will troubleshoot problems and assist customers with technical inquiries. Local companies like Charter Spectrum value individuals who enjoy problem-solving and can communicate effectively.
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3. Communication Specialist
   Average Salary: $52,800
   In this role, you will focus on clear communication between the company and its customers. You will create informative materials and help shape the customer experience. Working for firms in Westfield like MassMutual can provide you with valuable opportunities to enhance customer relationships.
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4. Installation Technician
   Average Salary: $47,088
   An Installation Technician is responsible for setting up services and equipment for customers. You will provide hands-on assistance and ensure clients have a smooth experience. Many employers, such as Comcast, need skilled technicians to help customers with their installation needs.
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5. Cable Technician
   Average Salary: $44,500
   Cable Technicians install and maintain cable services for customers. You will provide technical support and ensure high-quality service delivery. Companies like Charter Spectrum regularly seek skilled technicians to enhance their customer service teams.
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6. Facility Technician
   Average Salary: $42,500
   As a Facility Technician, you will maintain and support the physical aspects of a business. This role often includes troubleshooting issues that impact service delivery. Local organizations appreciate individuals who can ensure smooth operations for customer satisfaction.
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7. Retail Sales Associate
   Average Salary: $40,795
   Retail Sales Associates provide excellent customer service while assisting clients with their shopping needs. You will recommend products and help people find exactly what they need. Companies such as Best Buy in Westfield often look for friendly individuals to enhance their customer experience.
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8. Swimming Pool Service Technician
   Average Salary: $40,333
   A Swimming Pool Service Technician cares for customers' pools by ensuring they are clean and functioning well. You will interact with clients and provide solutions for pool maintenance. Local businesses value technicians who can communicate effectively with customers while managing their needs.
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9. Sales Associate
   Average Salary: $34,245
   Sales Associates are on the front lines of helping customers make informed purchases. You will engage with customers and provide product knowledge. Retailers like Walmart in Westfield appreciate associates who can deliver excellent customer service.
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10. Customer Success Manager
    Average Salary: $29,625
    In this position, you will oversee customer relationships to ensure satisfaction and retention. You will work closely with clients to help them realize the value of the company's products. Companies like MassMutual are eager to find managers who can foster strong connections with customers.
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