Customer Service Representative Salary in Worcester, MA

In Worcester, MA, a Customer Service Representative earns an average yearly salary of about $38,817. Salaries for this role can vary based on experience and specific job responsibilities.

For entry-level positions, you might start around $28,450. With a few years of experience, this can rise to approximately $36,691. More experienced professionals can see salaries reaching up to $55,000 or higher.

This range reflects the diverse opportunities available in the customer service field, providing potential for growth and advancement. Whether you are just starting your career or looking to enhance your skills, Worcester offers a supportive environment for customer service representatives.

1. Hudson, MA
   Average Salary: $42,358
   Working in Hudson provides many opportunities to connect with customers from diverse backgrounds. Companies like Eversource and local retailers look for friendly individuals to help meet the needs of their clients.
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2. Northborough, MA
   Average Salary: $40,649
   In Northborough, you can engage with a growing community focused on excellent service. Local businesses and larger companies alike, such as Domino’s and Stop & Shop, value team members dedicated to improving customer experiences.
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3. Westborough, MA
   Average Salary: $40,529
   Westborough boasts a vibrant business environment with many top employers, including Staples and TJX Companies. Representing these companies means you’ll play a key role in shaping customer satisfaction and loyalty.
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4. West Boylston, MA
   Average Salary: $40,521
   West Boylston offers a close-knit community feel, perfect for individuals who enjoy helping others. Many local shops and service providers value dedicated team members to ensure their customers leave happy.
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5. North Grafton, MA
   Average Salary: $40,350
   In North Grafton, you’ll find a welcoming atmosphere and opportunities to support customers in a variety of settings. You might work with well-known organizations that prioritize service and community involvement.
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6. Shrewsbury, MA
   Average Salary: $38,956
   Shrewsbury is a thriving town, home to many businesses that require skilled service professionals. Working here means engaging with customers for well-known companies like Best Buy and various healthcare providers.
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7. Southborough, MA
   Average Salary: $38,735
   Southborough blends suburban charm with a strong business presence. You’ll find roles dedicated to supporting clients of companies like New England Sports Network and local shops committed to customer care.
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8. Millbury, MA
   Average Salary: $37,667
   Millbury has a community-oriented atmosphere, where customer engagement is key. Local retailers and restaurants look for friendly faces who can provide exceptional service to loyal customers.
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9. Clinton, MA
   Average Salary: $35,700
   In Clinton, you’re part of a community that appreciates personal connections and customer care. Local businesses and chains alike seek individuals who are passionate about ensuring customer satisfaction.
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10. Marlborough, MA
    Average Salary: $35,613
    Marlborough is a bustling city with a rich variety of industries, including tech and retail. Companies such as Siemens and the local mall are always on the lookout for motivated individuals to join their customer care teams.
    Find Customer Service Representative jobs in Marlborough, MA
    

1. Massachusetts Department of Public Health
   Average Salary: $54,146
   The Massachusetts Department of Public Health offers customer service representative positions that focus on providing assistance related to health programs. Employees work in various locations throughout the state, including Worcester, and play a vital role in supporting public health initiatives.
   




2. ARC ENTERPRISES, LLC
   Average Salary: $52,000
   ARC ENTERPRISES, LLC hires customer service representatives who focus on delivering quality support to clients. The company has a presence in Worcester and values teamwork and communication skills to ensure client satisfaction.
   




3. STAFFusion
   Average Salary: $46,000
   STAFFusion provides customer service roles that emphasize effective problem-solving and communication. The positions available in Worcester cater to a range of industries, making it a versatile workplace for job seekers.
   




4. Premier Staffing Solution
   Average Salary: $46,000
   At Premier Staffing Solution, customer service representatives engage with clients to provide top-notch support. The company operates in Worcester and focuses on creating a positive experience for both clients and team members.
   




5. Coworx Staffing
   Average Salary: $46,000
   Coworx Staffing hires customer service representatives for various roles in Worcester. The company prioritizes strong communication skills and offers a supportive work environment to help employees thrive.
   




6. Graybar
   Average Salary: $45,920
   Graybar offers customer service representative jobs that involve assisting customers with order management and inquiries. Their Worcester location focuses on teamwork and innovative solutions to meet customer needs.
   




7. UMass Memorial Health
   Average Salary: $44,800
   UMass Memorial Health employs customer service representatives to support patients and healthcare operations. Working in Worcester, employees play a key role in enhancing patient experience and communication within the health system.
   




8. Bank W Holdings
   Average Salary: $44,000
   Bank W Holdings seeks customer service representatives who provide excellent support to banking clients. Located in Worcester, the company promotes a culture of respect and service excellence.
   




9. A-Affordable Insurance Agency
   Average Salary: $42,655
   A-Affordable Insurance Agency looks for customer service representatives with strong interpersonal skills. Their Worcester branch focuses on helping clients navigate insurance options effectively.
   




10. Randstad
    Average Salary: $42,585
    Randstad offers customer service representative jobs that cater to a wide range of industries. In Worcester, employees benefit from a dynamic work environment and ample opportunities for career growth.
    

1. Customer Success Manager
   Average Salary: $85,667
   In this role, you ensure that clients enjoy a high level of support. You work closely with teams at companies like BMC Software to improve customer experiences. Success comes from building strong relationships and guiding clients through challenges.
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2. Troubleshooter
   Average Salary: $81,400
   A troubleshooter identifies and solves customer issues quickly. Working at companies like Verizon Wireless, you play a vital role in maintaining customer satisfaction. Your skills are key for diagnosing problems and providing effective solutions.
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3. Account Manager
   Average Salary: $74,379
   Account managers oversee the needs of clients and streamline services. In places like Harvard Pilgrim Health Care, you build lasting relationships. Your focus on understanding client goals leads to better service and improved satisfaction.
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4. Communication Specialist
   Average Salary: $69,489
   This role involves crafting clear and effective messages for customers. Working with companies like Fallon Health, you ensure that customer inquiries are addressed properly. Strong communication can enhance the customer experience.
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5. Telecommunications Technician
   Average Salary: $67,260
   Technicians in this field work on telecommunications systems, ensuring they run smoothly. Companies like T-Mobile need skilled professionals to assist customers effectively. You play a key role in troubleshooting and maintaining communication networks.
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6. Co-Manager
   Average Salary: $67,250
   As a co-manager, you support the daily operations of a business, enhancing customer interactions. Companies like Target value your ability to lead and train staff for better service. Your efforts help create a positive shopping experience for all customers.
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7. Sales Associate
   Average Salary: $65,017
   Sales associates engage directly with customers, helping them find products and services. Working in stores like Best Buy, you answer questions and guide purchases. Your presence helps ensure customers leave satisfied with their choices.
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8. Tower Technician
   Average Salary: $65,000
   In this job, you work on towers to set up and maintain communication equipment. Companies like Crown Castle rely on you to keep networks functional. You play an important role in ensuring customers have reliable services.
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9. Technician
   Average Salary: $56,999
   Technicians provide hands-on support for various customer needs, often in tech or service industries. At companies like Comcast, you troubleshoot issues and ensure customer satisfaction. Your skills help keep operations running smoothly for users.
   Find Technician jobs in Worcester, MA
   




10. Installation Technician
    Average Salary: $55,347
    Installation technicians install and maintain products for customers. Companies like Comcast depend on your expertise to set up services at homes and businesses. Your work directly impacts the customer’s experience with their new products.
    Find Installation Technician jobs in Worcester, MA