Front Desk Associate Salary in Boston, MA

In Boston, MA, a Front Desk Associate earns an average yearly salary of about $41,972. Salaries can range based on experience and specific job responsibilities. Those new to the role may start at around $30,250, while associates with more experience can earn up to $60,000 per year.

The salary distribution shows that around 4.1% of Front Desk Associates make about $30,250. As experience grows, the earnings increase. Approximately 11.9% earn about $32,955, while 19.5% make around $35,659. Moving up the scale, 16.5% earn around $38,364, and 13.7% make about $41,068.

For those with even more experience, the average increases significantly. About 10.1% earn approximately $43,773, while 5.3% make around $46,477. Higher salaries continue with 2.7% earning about $49,182 and 4.8% making around $51,886. The top earners, making about $54,591, account for 4.1%, with a small percentage reaching salaries of $57,295 to $60,000.

This data reflects the opportunities available for Front Desk Associates in Boston, providing a solid starting point for those entering the job market.

1. Newton Lower Falls, MA
   Average Salary: $42,667
   Working in Newton Lower Falls offers a unique charm, with a close-knit community vibe. Front desk roles in this area often involve interaction with local businesses and residents, providing great customer service in a welcoming environment.
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2. Brookline, MA
   Average Salary: $42,053
   In Brookline, you will experience a blend of urban life and suburban comfort. Many hotels and health facilities, such as the Brookline Village, employ front desk staff to assist guests and clients, making every day diverse and engaging.
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3. Quincy, MA
   Average Salary: $41,079
   Quincy, known for its rich history and waterfront views, provides exciting opportunities for front desk staff in various settings like hotels and office buildings. You will interact with a range of guests, making it a dynamic workplace.
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4. Charlestown, MA
   Average Salary: $40,638
   Charlestown is known for its historic significance and vibrant community. Working as a front desk associate here means connecting with visitors looking to explore landmarks and enjoy the local culture, all while working at prominent hotels.
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5. Cambridge, MA
   Average Salary: $40,595
   Cambridge boasts a lively academic atmosphere, featuring establishments tied to Harvard and MIT. Front desk positions here frequently involve assisting international guests, making your daily tasks both interesting and culturally enriching.
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6. Waltham, MA
   Average Salary: $40,578
   Waltham combines a rich history with modern business growth. The area hosts many companies and hotels, providing excellent opportunities for front desk employees to enhance their communication and customer service skills.
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7. South Boston, MA
   Average Salary: $40,350
   South Boston features a growing job market with diverse businesses. As a front desk representative, you will engage with both locals and visitors, providing information and assistance in a friendly environment.
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8. Chestnut Hill, MA
   Average Salary: $40,240
   Chestnut Hill is known for its upscale neighborhoods and shopping. Working at a front desk here involves providing excellent service to residents and guests in high-end hotels, contributing to an elegant experience.
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9. Somerville, MA
   Average Salary: $40,095
   Somerville is a lively city filled with unique shops and cultural events. Front desk associates in this area often work in bustling hospitality settings, creating memorable experiences for diverse guests and visitors.
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10. Watertown, MA
    Average Salary: $39,916
    Watertown offers a mix of residential living and business environments. Front desk roles here focus on providing top-notch service to clients and visitors in both hotels and corporate offices, ensuring a friendly and professional atmosphere.
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1. Yotel
   Average Salary: $60,556
   Yotel offers a modern and innovative experience for Front Desk Associates. Employees focus on providing top-notch customer service in a high-tech environment. The company operates locations in Boston, ensuring cutting-edge experiences for guests.
   




2. Four Seasons
   Average Salary: $57,430
   Four Seasons is known for its luxury hotels and exceptional service. Front Desk Associates at Four Seasons engage with high-end clientele, creating memorable experiences. Their Boston location showcases a commitment to excellence in guest relations.
   




3. Crossover Health
   Average Salary: $54,100
   Crossover Health specializes in healthcare services. Front Desk Associates support patient check-ins and schedule appointments. Their Boston location emphasizes patient experience and a welcoming atmosphere.
   




4. Marriott Vacations Worldwide
   Average Salary: $52,350
   Marriott Vacations Worldwide thrives in creating vacation experiences. Front Desk Associates play a vital role in helping guests plan their stays. They operate in Boston, where they provide a friendly and helpful environment for travelers.
   




5. Hospitality Management
   Average Salary: $51,500
   Hospitality Management oversees various hotel brands. Front Desk Associates interact with guests, ensuring a smooth check-in process. Their Boston properties highlight diverse hospitality services tailored to guest needs.
   




6. Sage Hospitality
   Average Salary: $49,895
   Sage Hospitality focuses on individual guest experiences. Front Desk Associates help create a welcoming atmosphere. With locations in Boston, the company supports staff development and outstanding customer service.
   




7. INTERCONTINENTAL BANK
   Average Salary: $49,283
   INTERCONTINENTAL BANK provides banking services but also values hospitality. Front Desk Associates maintain a welcoming lobby area for clients. Their Boston branch combines professionalism with a service-oriented approach.
   




8. Beth Israel Lahey Health
   Average Salary: $48,875
   Beth Israel Lahey Health is a network of healthcare facilities. Front Desk Associates assist in managing appointments and guiding patients. Their Boston locations emphasize patient care and operational efficiency.
   




9. Boston Harbor Hotel
   Average Salary: $48,133
   Boston Harbor Hotel offers a stunning waterfront experience. Front Desk Associates provide guests a warm welcome and assist with inquiries. Located in Boston, the hotel prides itself on luxurious accommodations and services.
   




10. Courtyard by Marriott
    Average Salary: $47,750
    Courtyard by Marriott provides comfortable stays for business and leisure travelers. Front Desk Associates deliver friendly service and assist guests with their needs. Their Boston location features amenities tailored for modern travelers.
    

1. Hotel General Manager
   Average Salary: $65,235
   A Hotel General Manager oversees all operations in a hospitality setting, ensuring guest satisfaction and staff efficiency. Key responsibilities include managing budgets, staff training, and maintaining high service standards. Companies like Marriott and Hilton often seek effective leaders to enhance guest experiences in their establishments.
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2. Front Office Manager
   Average Salary: $62,995
   A Front Office Manager supervises front desk staff and manages guest services in hotels. This role involves ensuring smooth operations, handling guest inquiries, and coordinating with other departments. Major hotels in Boston, such as The Ritz-Carlton and Hyatt, look for skilled individuals to create welcoming environments for guests.
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3. Help Desk Support
   Average Salary: $59,561
   Help Desk Support professionals assist users by resolving technical issues and providing information about services. They play a vital role in maintaining smooth operations, especially in businesses with heavy technology use. Companies like Boston Scientific frequently require team members to ensure customer satisfaction and operational efficiency.
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4. Hotel Services Sales Representative
   Average Salary: $57,294
   A Hotel Services Sales Representative promotes hotel services to a variety of clients, focusing on securing new business. They build relationships with businesses and event planners to showcase amenities and offerings. In Boston, hotels like the Seaport Hotel often seek driven individuals to boost their sales and service presence.
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5. Administrative Assistant
   Average Salary: $55,957
   Administrative Assistants support daily office operations and help improve organizational effectiveness. They handle communication, scheduling, and administrative tasks to ensure everything runs smoothly. Many companies in Boston, including those in hospitality, rely on this role to maintain high levels of productivity and service.
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6. Client Service Coordinator
   Average Salary: $49,122
   Client Service Coordinators interact with clients to ensure their needs are met and inquiries are addressed. They maintain good relationships and provide key support in customer service settings. Organizations in various sectors, including hospitality in Boston, value this role for its contribution to client satisfaction.
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7. Sales Associate
   Average Salary: $47,236
   Sales Associates work with customers to promote products or services while providing excellent customer support. They respond to inquiries, assist with purchases, and aim to enhance the shopping experience. Retailers in Boston regularly seek enthusiastic individuals to help generate sales and engage clients effectively.
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8. Concierge
   Average Salary: $44,250
   Concierges provide personalized services to guests by assisting with reservations, recommendations, and other requests. This role is essential in creating memorable experiences for visitors. Renowned hotels in Boston, like the Fairmont Copley Plaza, often employ concierges to deliver exceptional customer care.
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9. Receptionist
   Average Salary: $43,301
   Receptionists manage the front desk, greeting clients and visitors and answering phones. They play an important role in presenting a professional image and ensuring smooth communication within the office. Businesses across various industries in Boston, especially those in hospitality, seek reliable receptionists to uphold their customer service standards.
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10. Desk Clerk
    Average Salary: $43,000
    Desk Clerks are the first point of contact at hotels, managing guest check-ins and check-outs. They ensure guests have a comfortable experience by providing information and assistance as needed. Hotel chains in Boston like Westin often search for detail-oriented desk clerks to enhance guest satisfaction.
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