Front Desk Associate Salary in Springfield, MA

In Springfield, MA, a Front Desk Associate makes, on average, around $37,022 a year. Salaries for this role can range from $31,000 to $44,850, depending on experience and specific job responsibilities.

Most associates earn between $31,000 and $36,036, which covers a significant portion of the workforce. Those with more experience or specialized skills may earn between $36,036 and $44,850, allowing for growth in earnings as you advance in your career.

This job offers a solid starting point for individuals entering the hospitality or customer service field. With the right mix of dedication and practice, your earning potential can increase over time.

1. Amherst, MA
   Average Salary: $39,945
   Working at the front desk in Amherst offers a chance to be part of a vibrant college town. You will engage with students, faculty, and visitors from the renowned University of Massachusetts, making every day dynamic and fulfilling.
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2. Northampton, MA
   Average Salary: $39,883
   In Northampton, you will find yourself at the heart of a bustling arts community. Greeting guests at hotels or local businesses allows you to connect with travelers visiting the iconic Smith College and enjoying the city’s rich cultural scene.
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3. East Longmeadow, MA
   Average Salary: $38,567
   As a front desk worker in East Longmeadow, you will support a growing community with a friendly atmosphere. Local businesses and healthcare facilities appreciate dedicated staff who provide warm and efficient customer service.
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4. Chicopee, MA
   Average Salary: $38,500
   Chicopee's front desk positions offer a diverse experience in a city known for its history and community spirit. Engaging with guests at local hotels or businesses showcases the friendly charm of this Massachusetts city.
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5. Holyoke, MA
   Average Salary: $37,605
   Holyoke offers a unique opportunity for individuals at the front desk to welcome people to an evolving city. With historical roots and a focus on rejuvenation, you will interact with visitors exploring the area's parks and local businesses.
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6. Ludlow, MA
   Average Salary: $36,571
   In Ludlow, front desk roles provide a chance to work in a close-knit community setting. You can easily form relationships while assisting guests at local accommodations, contributing to a welcoming environment everyone appreciates.
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7. West Springfield, MA
   Average Salary: $35,442
   Working as a front desk associate in West Springfield allows you to connect with travelers attending events at the Eastern States Exposition. Your customer service skills will shine in this busy yet friendly atmosphere.
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8. Hadley, MA
   Average Salary: $34,769
   Hadley presents a lovely opportunity for front desk associates in a scenic area near farms and markets. Interacting with guests from nearby colleges and tourists adds excitement to your daily responsibilities.
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9. Greenfield, MA
   Average Salary: $33,034
   In Greenfield, front desk professionals play a crucial role in the welcoming community. Your work at local hotels or businesses will help guests discover the beauty of the Pioneer Valley and its rich history.
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10. Enfield, CT
    Average Salary: $32,699
    As a front desk worker in Enfield, you'll enjoy a blend of suburban living with easy access to Hartford. Supporting local hotels and businesses means engaging with guests who appreciate the area's unique shopping and dining opportunities.
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1. Aimbridge Hospitality
   Average Salary: $41,375
   Aimbridge Hospitality offers competitive salaries for Front Desk Associates. Employees work in various hotels across Springfield and ensure guests have a pleasant stay.
   




2. Trinity Health Of New England
   Average Salary: $38,217
   At Trinity Health Of New England, Front Desk Associates play a vital role in patient services. This organization operates several healthcare facilities in Springfield, providing meaningful employment in the health sector.
   




3. Baystate Ob/Gyn Group Inc.
   Average Salary: $38,000
   Front Desk Associates at Baystate Ob/Gyn Group Inc. support the administrative side of women's health services. The group is known for its commitment to patient care in Springfield.
   




4. Holiday Inn Express and Suites
   Average Salary: $36,500
   Working as a Front Desk Associate at Holiday Inn Express and Suites gives individuals experience in the hospitality industry. This hotel is a popular choice for travelers visiting Springfield.
   




5. Baystate Health
   Average Salary: $36,067
   Baystate Health values its Front Desk Associates who assist in hospital and clinic operations. With multiple locations in Springfield, this health system is a major employer in the area.
   




6. MGM Resorts International
   Average Salary: $33,571
   At MGM Resorts International, Front Desk Associates contribute to a world-class guest experience. The company operates a resort in Springfield, offering exciting job opportunities.
   




7. Dental Dreams
   Average Salary: $33,297
   Dental Dreams employs Front Desk Associates to help manage patient appointments and inquiries. Locations throughout Springfield provide essential dental services to the community.
   




8. Sheraton
   Average Salary: $32,933
   Sheraton offers Front Desk Associates a chance to thrive in a dynamic hotel environment. This international chain operates a hotel in Springfield, welcoming guests from all around.
   

1. Hotel Services Sales Representative
   Average Salary: $65,088
   This role involves promoting hotel services and packages to potential clients. You will engage with customers, helping them make the best choices for their needs. Companies like MGM Springfield value strong communication and sales skills in this position.
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2. Front Office Manager
   Average Salary: $54,979
   As a front office manager, you oversee daily operations and manage staff at the reception area. This position requires strong leadership to ensure excellent guest experiences. Local hotels, including the Sheraton, look for individuals with experience to excel in this role.
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3. Help Desk Support
   Average Salary: $48,000
   In help desk support, you assist clients with technical issues and inquiries. This job demands problem-solving skills and patience to provide quick solutions. Organizations like MassMutual often seek dedicated support roles to maintain customer satisfaction.
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4. Sales Associate
   Average Salary: $43,933
   In this role, you interact with customers to help them find the right products. You’ll need a friendly approach and good product knowledge to succeed. Retailers in Springfield, such as Target, value these skills for building strong customer relations.
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5. Desk Clerk
   Average Salary: $43,000
   A desk clerk handles guest check-ins and check-outs while answering inquiries. This position requires attention to detail and a friendly demeanor. Local establishments like the Hilton focus on creating a welcoming atmosphere through their frontline staff.
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6. Administrative Assistant
   Average Salary: $42,596
   As an administrative assistant, you support office operations by managing schedules and communications. This role is essential for keeping the office organized and efficient. Companies in Springfield, including Baystate Health, seek reliable individuals for this position.
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7. Concierge
   Average Salary: $40,894
   Concierge services involve assisting guests with reservations and recommendations. You will act as a go-to person for answering questions about the area. Hotels like the Monarch and their focus on guest satisfaction make this role vital.
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8. Receptionist
   Average Salary: $39,895
   In this role, you are the first point of contact for visitors and clients. Answering calls and managing appointments are key responsibilities. Many businesses in Springfield look for reliable receptionists to uphold a positive company image.
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9. Customer Service Representative
   Average Salary: $36,660
   Customer service representatives assist clients with their inquiries and issues. This role is crucial for maintaining customer loyalty and satisfaction. Companies, such as Yankee Candle, often seek enthusiastic representatives to enhance their service experience.
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10. Reservationist
    Average Salary: $35,000
    As a reservationist, you manage booking requests and assist clients with their travel plans. You need strong organizational skills to handle multiple requests efficiently. Local travel agencies appreciate professionals who can promote their services effectively.
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