Guest Services Salary in Boston, MA

In Boston, MA, working in Guest Services offers competitive salary options. The average yearly salary for this role is around $42,797. Entry-level positions typically start at about $31,000. As you gain experience, salaries can rise significantly.

For example, with a few years in the field, you might earn around $37,818. If you continue to build your skills and advance, salaries can reach up to $56,000 for more experienced professionals in this industry. This illustrates a clear path for growth and advancement, making Guest Services a rewarding career choice in Boston.

1. Cambridge, MA
   Average Salary: $39,755
   Cambridge offers a vibrant environment for those in customer service roles. You will find opportunities at renowned establishments such as Harvard University and MIT, where providing excellent support enhances the experience for students and visitors alike.
   Find Guest Services jobs in Cambridge, MA
   




2. Waltham, MA
   Average Salary: $38,752
   Waltham is home to many corporate headquarters and colleges, creating a bustling atmosphere for guest service professionals. Engaging with diverse clientele at companies like Raytheon and Brandeis University allows you to build strong interpersonal skills.
   Find Guest Services jobs in Waltham, MA
   




3. Brookline, MA
   Average Salary: $38,296
   Brookline blends suburban charm with a busy lifestyle, offering unique opportunities in guest services. Working in local hotels or eateries helps you connect with residents and visitors, ensuring they enjoy everything this community has to offer.
   Find Guest Services jobs in Brookline, MA
   




4. Watertown, MA
   Average Salary: $37,540
   Watertown is a growing city with a rich history and diverse population. Those in customer support roles can thrive by serving in local businesses or restaurants, where you can make a real difference in local experiences.
   Find Guest Services jobs in Watertown, MA
   




5. Chelsea, MA
   Average Salary: $36,350
   Chelsea’s vibrant community provides a range of opportunities in the hospitality sector. Engagement with a diverse crowd in hotels and restaurants allows you to create enjoyable experiences for both locals and newcomers.
   Find Guest Services jobs in Chelsea, MA
   




6. Somerville, MA
   Average Salary: $35,794
   Somerville has a strong sense of community and a lively arts scene, making it a great place for customer service jobs. Working in cafes or cultural events lets you interact with a variety of people while enhancing their experiences in this dynamic city.
   Find Guest Services jobs in Somerville, MA
   

1. UDR
   Average Salary: $50,800
   UDR is known for providing top-notch living arrangements in Boston. Guest Services roles at UDR focus on ensuring resident satisfaction and maintaining high service standards. The company operates in various neighborhoods, allowing for diverse work experiences.
   




2. Langham Hotel
   Average Salary: $49,161
   Langham Hotel offers luxurious accommodations in the heart of Boston. Guest Services professionals here play a vital role in creating memorable guest experiences by providing personalized service and attention to detail. This elegant hotel is situated in a prime location, attracting both business and leisure travelers.
   




3. Hilton
   Average Salary: $49,040
   Hilton is a well-respected name in hospitality, with a strong presence in Boston. Guest Services team members at Hilton ensure guests feel welcome and cared for. Positions are available in multiple locations, providing great opportunities for career growth in the hospitality industry.
   




4. Four Seasons
   Average Salary: $45,750
   Four Seasons is synonymous with luxury and exceptional service. Guest Services roles at Four Seasons focus on delivering high-quality service to guests. The hotel, located in the historic Back Bay area, consistently attracts affluent travelers seeking an unforgettable experience.
   




5. blueground
   Average Salary: $45,490
   Blueground specializes in furnished rentals for travelers and professionals. Guest Services positions here involve assisting guests with their unique housing needs, ensuring a smooth transition into their temporary homes. The company operates in several Boston neighborhoods, appealing to diverse clientele.
   




6. Boston Medical Center
   Average Salary: $42,550
   Boston Medical Center offers essential health services to the community. Guest Services staff support patient care by providing a welcoming environment and assisting with inquiries. This institution plays a critical role in ensuring patient comfort and satisfaction.
   




7. Pine Street Inn
   Average Salary: $42,483
   Pine Street Inn is dedicated to helping the homeless population in Boston. Guest Services positions here involve direct interaction with clients, offering assistance and support. Working at Pine Street Inn gives employees a chance to make a positive impact in their community.
   




8. The Envoy Hotel
   Average Salary: $41,492
   The Envoy Hotel provides a modern and stylish atmosphere along the Boston waterfront. Guest Services roles at The Envoy focus on enhancing the guest experience, from check-in to check-out. Its vibrant location attracts both tourists and locals alike.
   




9. Lenox Hotel
   Average Salary: $39,214
   Lenox Hotel is a cherished landmark in Boston known for its exceptional service. Guest Services staff ensure that guests have a pleasant stay by addressing their needs promptly. The hotel’s prime location in the Back Bay makes it a popular choice for visitors.
   




10. Museum of Science
    Average Salary: $37,820
    The Museum of Science delivers hands-on learning experiences for all ages. Guest Services roles here involve engaging with visitors, providing assistance, and creating an inviting atmosphere. This unique environment allows employees to share their passion for science with guests.
    

1. Tour Guide
   Average Salary: $134,376
   In this role, you lead groups through the city's popular sites and hidden gems. Enthusiasm and knowledge about the local culture are essential. Companies like Boston Duck Tours and Urban AdvenTours seek passionate individuals for this position.
   Find Tour Guide jobs in Boston, MA
   




2. Travel Agent
   Average Salary: $75,868
   Travel agents help clients plan their trips, ensuring a smooth and enjoyable experience. They offer advice on destinations and arrangements, often working for agencies like AAA or Expedia. Attention to detail and excellent communication skills are key for success.
   Find Travel Agent jobs in Boston, MA
   




3. Food and Beverage Manager
   Average Salary: $70,484
   This role involves overseeing dining operations and ensuring guest satisfaction in restaurants and hotels. You will manage staff, vendors, and menus, making use of your leadership skills. Local establishments like The Capital Grille and Legal Sea Foods often look for capable managers.
   Find Food and Beverage Manager jobs in Boston, MA
   




4. Front Office Manager
   Average Salary: $64,602
   As a front office manager, you handle guest check-ins and manage the reception area. You ensure everything runs smoothly while addressing guest inquiries. Hotels like the Four Seasons and Marriott in the area value strong management in this position.
   Find Front Office Manager jobs in Boston, MA
   




5. Personal Assistant
   Average Salary: $59,893
   Personal assistants help professionals manage their schedules and tasks efficiently. They organize appointments and travel plans, taking on various administrative duties. Many executives in Boston rely on skilled assistants to streamline their busy days.
   Find Personal Assistant jobs in Boston, MA
   




6. Housekeeping Supervisor
   Average Salary: $57,466
   In this position, you oversee the cleaning staff to ensure guest rooms and facilities meet high standards. You train and manage team members while maintaining schedules. Hotels like Omni Parker House appreciate attentive supervisors who enhance the guest experience.
   Find Housekeeping Supervisor jobs in Boston, MA
   




7. Guest Service Manager
   Average Salary: $48,389
   A guest service manager focuses on creating a welcoming atmosphere for all guests. You handle feedback and resolve issues to improve service quality. Leading hospitality companies in Boston often seek strong leaders for this vital role.
   Find Guest Service Manager jobs in Boston, MA
   




8. Valet Service Attendant
   Average Salary: $48,197
   Valet attendants park and retrieve guests’ vehicles in a timely manner, enhancing their arrival experience. They provide a friendly first impression and assist with luggage when needed. Top hotels in Boston appreciate courteous individuals for this position.
   Find Valet Service Attendant jobs in Boston, MA
   




9. Sales Associate
   Average Salary: $48,103
   Sales associates work in retail environments, assisting customers with purchases and providing information about products. You need to have a friendly demeanor and good communication skills. Stores like Macy’s and Nordstrom in Boston look for enthusiastic team members.
   Find Sales Associate jobs in Boston, MA
   




10. Shift Supervisor
    Average Salary: $46,184
    As a shift supervisor, you manage team members during your scheduled hours and ensure smooth operations. You handle employee training and customer service challenges. Companies like Starbucks and Dunkin' Donuts in Boston value leaders who can motivate their teams and enhance customer experiences.
    Find Shift Supervisor jobs in Boston, MA