Guest Services Salary in Boston, MA

In Boston, MA, a Guest Services professional earns an average yearly salary of $42,579. Salary figures can vary widely based on experience and specific roles within the field. Entry-level positions typically start around $31,000, while more experienced professionals can earn up to $56,000 or more.

Different levels of experience lead to different salaries. For instance, those with a few years in the role can expect to make between $35,545 and $51,455. The growth potential in this field is promising, making it an attractive option for job seekers. With dedication and skill development, you can increase your earning potential significantly over time.

This information highlights the opportunities available for Guest Services positions in Boston, allowing job seekers to make informed decisions for their career paths.

1. Cambridge, MA
   Average Salary: $39,641
   Working in customer service in Cambridge offers a chance to engage with a diverse crowd, from students at Harvard and MIT to tourists exploring the rich history. Major companies like Biogen and Akamai provide excellent opportunities to support their guest relations.
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2. Brookline, MA
   Average Salary: $38,507
   In Brookline, professionals in customer service play a vital role in making visitors feel welcome in this charming community. With popular spots like the Coolidge Corner Theatre and local shops, employees often interact with friendly residents and travelers alike.
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3. Waltham, MA
   Average Salary: $38,182
   Waltham is home to many companies, including Raytheon and Boston University, creating a bustling environment for customer-focused roles. Working here provides the opportunity to assist a mix of business professionals and students in a vibrant setting.
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4. Watertown, MA
   Average Salary: $37,315
   In Watertown, employees in customer service experience a growing area with various shops and restaurants. It offers a chance to make connections while helping guests enjoy their experience in this friendly suburb.
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5. Chelsea, MA
   Average Salary: $36,222
   Chelsea offers a unique working environment, where customer service roles can connect with a diverse population and vibrant local culture. The city, known for its waterfront and restaurants, invites individuals to help enhance guest experiences.
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6. Somerville, MA
   Average Salary: $35,519
   Somerville is a lively and artistic city where professionals in customer service can thrive. With a variety of restaurants, theaters, and events like Somerville's ArtBeat festival, employees can engage with a creative community while delivering excellent service.
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1. UDR
   Average Salary: $50,800
   UDR offers strong opportunities in Guest Services. Employees work to ensure residents and guests have a positive experience in various locations across Boston. Their commitment to excellence makes it a great place to start your career.
   




2. Langham Hotel
   Average Salary: $49,161
   At Langham Hotel, Guest Services professionals create memorable experiences for guests. This luxurious hotel in Boston focuses on providing top-notch customer service, making it a sought-after employer in the hospitality sector.
   




3. Hilton
   Average Salary: $49,151
   Hilton hotels in Boston pride themselves on their Guest Services team. Employees engage with customers in a friendly way, ensuring satisfaction during each stay. The company offers many growth opportunities.
   




4. Four Seasons
   Average Salary: $45,750
   Four Seasons provides exceptional Guest Services in Boston. Staff members work in a high-end environment, focused on delivering personalized service that creates unforgettable experiences for guests.
   




5. blueground
   Average Salary: $45,490
   blueground specializes in providing fully furnished apartments. Their Guest Services team helps renters transition into their new homes, offering support and assistance throughout the process. Locations can be found across Boston.
   




6. Boston Medical Center
   Average Salary: $42,813
   Boston Medical Center values Guest Services staff as an essential part of their healthcare team. Employees help patients navigate the facility, ensuring smooth experiences for visitors at this major medical hub.
   




7. Pine Street Inn
   Average Salary: $42,483
   At Pine Street Inn, Guest Services professionals play a vital role in supporting the homeless community. The organization offers various services and works to provide a safe and welcoming atmosphere in Boston.
   




8. The Envoy Hotel
   Average Salary: $41,492
   The Envoy Hotel seeks dedicated Guest Services staff who enjoy working in a vibrant setting. Employees provide assistance to guests while experiencing the rich culture of Boston’s Seaport District.
   




9. Lenox Hotel
   Average Salary: $39,214
   Lenox Hotel emphasizes personalized Guest Services. Team members greet guests with warmth and help them enjoy their stay in this historic Boston location, making it a favorite among travelers.
   




10. Museum of Science
    Average Salary: $37,820
    The Museum of Science offers unique Guest Services roles. Employees help guests navigate interactive exhibits, ensuring a fun and educational experience as visitors explore the wonders of science.
    

1. Tour Guide
   Average Salary: $138,494
   Tour guides in Boston engage with visitors to share the city's rich history and culture. They lead groups through famous landmarks, ensuring each person enjoys an informative experience. Companies like Boston Duck Tours and Historic Walks of Boston offer opportunities for enthusiastic individuals.
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2. Travel Agent
   Average Salary: $74,142
   Travel agents assist clients in planning trips by providing detailed information and making arrangements. They work with airlines, hotels, and tour operators to create enjoyable travel experiences. Agencies such as AAA Travel and Liberty Travel seek dedicated professionals to help clientele with their travel needs.
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3. Food and Beverage Manager
   Average Salary: $69,701
   Food and beverage managers oversee restaurant operations, ensuring excellent service for guests. They create menus, manage staff, and control costs to enhance the dining experience for patrons. Places like Legal Sea Foods and The Capital Grille in Boston offer career paths for skilled managers.
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4. Front Office Manager
   Average Salary: $63,136
   Front office managers supervise hotel operations to provide a seamless experience for guests at check-in and check-out. They handle staff training, address guest concerns, and maintain high standards of service. Major establishments, including Marriott and Hilton, seek proactive leaders for their front desks.
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5. Personal Assistant
   Average Salary: $59,893
   Personal assistants support executives by managing schedules, organizing meetings, and handling various tasks. They ensure that operations run smoothly and help executives focus on their core responsibilities. Companies in Boston value organized individuals who can provide reliable assistance.
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6. Housekeeping Supervisor
   Average Salary: $57,364
   Housekeeping supervisors lead housekeeping teams to maintain cleanliness and order in hotels and resorts. They set high standards for guest rooms and public areas, ensuring guest satisfaction. Hotels like The Ritz-Carlton and Hyatt Regency in Boston seek dedicated supervisors to enhance their service quality.
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7. Guest Service Manager
   Average Salary: $48,326
   Guest service managers focus on creating exceptional experiences for hotel guests, ensuring that their needs are met promptly. They train staff, handle complaints, and maintain service standards that align with the hotel's mission. Large chains such as Sheraton and Westin in Boston look for experienced professionals in this role.
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8. Valet Service Attendant
   Average Salary: $47,970
   Valet service attendants provide parking services to guests, greeting them with a friendly attitude upon arrival. They handle vehicles responsibly and ensure that guests have a hassle-free experience. Busy hotels and restaurants in Boston often seek courteous and efficient valet attendants.
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9. Sales Associate
   Average Salary: $47,598
   Sales associates in hospitality work on the front lines of customer interaction, assisting guests with purchases and service inquiries. They provide valuable product knowledge and recommendations, enhancing the overall guest experience. Various retail locations and hotels in Boston hire motivated individuals for these roles.
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10. Shift Supervisor
    Average Salary: $45,982
    Shift supervisors oversee operations during specific shifts, managing staff and ensuring quality service. They address guest issues and maintain workflow efficiency. Many hospitality businesses in Boston, like the Boston Harbor Hotel, look for reliable leaders to guide their teams during shifts.
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