Guest Services Salary in Boston, MA

In Boston, MA, the average yearly salary for a Guest Services professional is about $42,011. This figure shows that the role can offer a decent earning potential while providing opportunities for growth.

The salary range varies based on experience and responsibilities. Entry-level positions may start around $31,000, while more experienced professionals can earn between $55,000 and $66,000. As you gain skills and experience in this field, you can expect your salary to increase over time.

Many Guest Services employees also enjoy benefits such as flexible schedules and opportunities to connect with people from various backgrounds. These aspects make the role appealing, especially for those who enjoy working in a dynamic environment.

1. Newton, MA
   Average Salary: $39,125
   Working in Guest Services in Newton offers a unique blend of community and professionalism. The city is home to many hotels and local attractions, providing opportunities to assist visitors and enhance their experiences.
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2. Cambridge, MA
   Average Salary: $39,124
   In Cambridge, you'll engage with a diverse group of visitors near prestigious institutions like Harvard and MIT. This vibrant city allows you to support guests in navigating its rich cultural landscape.
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3. Brookline, MA
   Average Salary: $38,446
   Guest Services roles in Brookline focus on providing personalized assistance to a growing number of tourists. The town's proximity to Boston enriches the visitor experience, making every interaction important.
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4. Waltham, MA
   Average Salary: $37,719
   Waltham boasts a mix of business and leisure travel, creating a dynamic environment for Guest Services professionals. With nearby colleges and corporate hubs, you will help a variety of guests while enjoying the local charm.
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5. Watertown, MA
   Average Salary: $37,133
   Watertown is a small city that welcomes many visitors, especially with its local attractions. Working here means you will play a key role in ensuring guests feel welcome and informed about the area.
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6. Chelsea, MA
   Average Salary: $36,222
   In Chelsea, you'll find a thriving atmosphere that brings in travelers looking to explore the Boston area. Guest Services positions here allow you to connect with guests from various backgrounds and assist them in their journeys.
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7. Somerville, MA
   Average Salary: $35,572
   Somerville is known for its lively arts scene and diverse culture. Working in Guest Services here means helping visitors discover the vibrant local community while offering outstanding support and guidance.
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1. UDR
   Average Salary: $50,800
   UDR offers competitive salaries for Guest Services roles. Their properties are located throughout Boston, providing a vibrant work environment in residential communities.
   




2. Langham Hotel
   Average Salary: $49,161
   The Langham Hotel is known for exceptional guest service. Working here means providing top-notch experiences for visitors in a luxurious hotel setting located in the heart of Boston.
   




3. Hilton
   Average Salary: $49,076
   Hilton is a renowned hotel chain with locations in Boston. Guest Services staff play a key role in ensuring guests enjoy their stay at this well-respected brand.
   




4. Four Seasons
   Average Salary: $45,750
   Four Seasons offers luxurious accommodations and superior service. Guest Services jobs here involve creating memorable experiences for guests at their prestigious Boston hotel.
   




5. blueground
   Average Salary: $45,490
   Blueground specializes in furnished apartment rentals. Guest Services roles focus on helping residents have a great experience in locations across Boston.
   




6. Boston Medical Center
   Average Salary: $42,813
   Boston Medical Center provides essential services to the community. Guest Services staff support patients and visitors in a caring, hospital environment.
   




7. Pine Street Inn
   Average Salary: $42,483
   Pine Street Inn works to provide housing and support for the homeless. Guest Services roles include assisting residents in a compassionate and supportive atmosphere.
   




8. The Envoy Hotel
   Average Salary: $41,492
   The Envoy Hotel is a modern hotel with stunning views and top-quality service. Guest Services positions focus on ensuring guests have an enjoyable stay in a vibrant area of Boston.
   




9. Lenox Hotel
   Average Salary: $39,214
   The Lenox Hotel stands out for its elegant ambiance and attentive service. Guest Services employees help provide a memorable experience in a historic Boston setting.
   




10. firstPRO Inc.
    Average Salary: $38,667
    firstPRO Inc. specializes in staffing solutions. They connect job seekers with various Guest Services roles across the Boston area, helping them find the right fit in the industry.
    

1. Tour Guide
   Average Salary: $137,277
   A tour guide leads visitors through attractions, sharing interesting facts and stories. In Boston, many opportunities exist with historical and cultural sites. Companies like Boston Duck Tours and the Freedom Trail Foundation often seek enthusiastic individuals passionate about the city's rich history.
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2. Travel Agent
   Average Salary: $73,589
   A travel agent helps clients plan their trips by booking flights, hotels, and activities. In Boston, travel agencies thrive, providing personalized services to tourists and locals. With firms like Travel Leaders or AAA, you can assist clients in crafting memorable travel experiences.
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3. Food and Beverage Manager
   Average Salary: $69,630
   This role involves overseeing the dining operations of hotels and restaurants. In Boston, managers ensure that guests enjoy a top-notch culinary experience. With establishments like Legal Sea Foods and The Capital Grille, this position plays a vital role in customer satisfaction.
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4. Front Office Manager
   Average Salary: $62,995
   A front office manager handles daily operations at hotels, ensuring guests receive excellent service. Boston's bustling hospitality industry offers roles in iconic hotels such as The Ritz-Carlton and Marriott. This position requires strong leadership and communication skills to manage front desk staff effectively.
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5. Personal Assistant
   Average Salary: $59,933
   A personal assistant supports executives or professionals by managing schedules and meeting logistics. In Boston, the fast-paced business environment creates demand for organized individuals who can handle various tasks. Companies and individuals look for trustworthy candidates who excel in multitasking.
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6. Housekeeping Supervisor
   Average Salary: $57,849
   This supervisor manages cleaning staff and ensures high standards of hygiene in hotels. In Boston’s busy hospitality sector, quality housekeeping is essential to guest satisfaction. Working with well-known hotels like the Westin or Hilton provides a stable career path while promoting a clean and welcoming environment.
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7. Hospitality Coordinator
   Average Salary: $48,739
   A hospitality coordinator plans events and ensures all details meet guests' expectations. In Boston, this role is key to creating memorable experiences for visitors. Working with companies like Boston Common Hotel or Omni Parker House, you can bring events to life.
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8. Guest Service Manager
   Average Salary: $48,053
   This manager leads the guest services team to provide exceptional experiences. In Boston, hospitality leaders work in dynamic environments like the Boston Harbor Hotel. A focus on training staff and addressing guest feedback is crucial to maintaining high standards.
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9. Valet Service Attendant
   Average Salary: $47,395
   A valet service attendant parks and retrieves guests' vehicles with a smile. In busy Boston hotels and restaurants, this role ensures guest satisfaction from the moment they arrive. Working with establishments like The Fairmont Copley Plaza offers a chance to make memorable first impressions.
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10. Sales Associate
    Average Salary: $47,236
    A sales associate assists customers in retail settings, ensuring they find the right products. In Boston, retail stores and boutiques value associates who provide friendly, knowledgeable service. Brands like Apple and Nordstrom look for enthusiastic individuals who can enhance the shopping experience.
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