Member Services Representative Salary in Boston, MA

In Boston, MA, a Member Services Representative enjoys a competitive salary. The average yearly salary for this position stands at approximately $49,587.

Many representatives earn between $31,000 and $66,678, which covers a wide range of experience levels. The most experienced members of this field can make over $100,000 annually. This variation in earnings allows for growth and advancement within the role, leading to better financial opportunities down the line.

Such a salary provides a stable living in the vibrant city of Boston, making it an attractive option for those seeking a fulfilling career in member services.

1. Quincy, MA
   Average Salary: $41,400
   Working as a customer support professional in Quincy allows you to engage with a diverse community. The city is home to various industries, including healthcare and retail, giving you opportunities to work with well-known companies and build a rewarding career.
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2. Cambridge, MA
   Average Salary: $39,375
   In Cambridge, you can thrive as a client service specialist, particularly with the presence of prestigious institutions and tech firms. The vibrant atmosphere and innovative spirit of the city create a dynamic work environment where you can help others while learning from leaders in their fields.
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3. Waltham, MA
   Average Salary: $33,723
   Waltham offers a great setting for those in customer service roles, especially with its strong business presence in technology and pharmaceuticals. You’ll interact with clients and customers, providing essential support and solutions in a city that values both innovation and community.
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4. Chelsea, MA
   Average Salary: $32,552
   As a customer service representative in Chelsea, you can make an impact in a close-knit community. The city hosts a mix of small businesses and larger firms, providing a chance to support local customers while gaining experience in a welcoming environment.
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1. Massachusetts Department of Public Health
   Average Salary: $49,066
   At the Massachusetts Department of Public Health, Member Services Representatives play a vital role in supporting residents' health needs. This state agency operates across Boston and surrounding areas, providing essential services to a diverse population. Representatives assist in navigating health programs and services, ensuring that individuals receive the support they need.
   




2. Commonwealth Care Alliance
   Average Salary: $45,970
   Commonwealth Care Alliance offers a supportive environment for Member Services Representatives. Employees engage with members to explain health plans and benefits. This organization operates mainly in Boston, allowing staff to connect with the community while helping individuals access critical healthcare services.
   




3. Planet Fitness
   Average Salary: $31,733
   Planet Fitness promotes a positive culture for Member Services Representatives. Working at locations throughout Boston, representatives help members with inquiries about memberships and fitness services. This company values inclusivity and aims to make fitness accessible to everyone in the community.
   

1. Relationship Manager
   Average Salary: $139,358
   This role focuses on building and maintaining strong connections with clients. You will work with companies like Boston Mutual Life Insurance to ensure customer satisfaction and promote services. A positive attitude and effective communication skills are key in helping clients achieve their goals.
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2. Customer Success Manager
   Average Salary: $101,909
   In this position, you will help clients navigate products and services effectively. Companies like HubSpot seek individuals who can enhance customer experience and drive user success. Your guidance will be crucial in helping clients maximize the value from their investments.
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3. Account Manager
   Average Salary: $99,057
   Account Managers oversee client accounts and foster lasting relationships. At firms such as Agero, you will manage client needs and ensure excellent service delivery. Your goal will be to ensure clients are happy and continue to choose your company.
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4. Teller
   Average Salary: $42,988
   As a Teller, you will provide excellent service in financial institutions like Citizens Bank. You will assist customers with transactions and inquiries, ensuring a smooth banking experience. Your attention to detail and friendly demeanor will help clients feel welcome.
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5. Customer Service Representative
   Average Salary: $41,261
   This role involves assisting customers with their questions and concerns. Companies like Wayfair value representatives who can provide accurate information and support. Your ability to listen and problem-solve will help customers find satisfying solutions.
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