Member Services Representative Salary in Boston, MA

As a Member Services Representative in Boston, MA, you can expect to earn a yearly salary that varies based on experience and skills. The average yearly salary for this position is around $51,794. This average reflects the earnings of many individuals in the field, providing a solid benchmark for what you could earn.

Salary ranges also show different earning potentials. About 30.2% of representatives earn approximately $31,000, while another 30.2% see earnings around $45,271. It is important to note that some experienced representatives can command salaries as high as $109,492.

Overall, pursuing a career as a Member Services Representative in Boston offers a competitive salary, with opportunities for growth and advancement within the field. This makes it an attractive option for job seekers looking for a stable and rewarding position.

1. Quincy, MA
   Average Salary: $41,789
   In Quincy, you can find a fulfilling role focused on helping members enjoy their services. Companies like South Shore Health offer a chance to work closely with the community, providing support and building relationships.
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2. Cambridge, MA
   Average Salary: $40,429
   Working in Cambridge means joining a vibrant environment filled with innovative companies and diverse communities. You will assist members at organizations like Harvard University and MIT, ensuring they receive top-notch support and service.
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3. Watertown, MA
   Average Salary: $35,114
   Watertown offers a welcoming environment for those eager to support customers directly. You can find opportunities with local businesses that emphasize personal connections and community support.
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4. Waltham, MA
   Average Salary: $32,958
   In Waltham, you will engage with members at a variety of businesses, including well-known names like Bentley University. The city’s strong economy fosters a dynamic workplace where you can make a positive impact.
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5. Chelsea, MA
   Average Salary: $32,640
   Chelsea presents a unique opportunity to connect with a diverse range of members. Local organizations focus on community assistance, allowing you to play a key role in enhancing customer satisfaction and building loyalty.
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1. Massachusetts Department of Public Health
   Average Salary: $48,595
   At the Massachusetts Department of Public Health, Member Services Representatives play a crucial role in supporting the health needs of the community. They assist residents by providing information about health services and programs. This department operates across various locations in Boston, ensuring public health initiatives are accessible to all.
   




2. Commonwealth Care Alliance
   Average Salary: $46,236
   Commonwealth Care Alliance values its Member Services Representatives for their dedication to helping members navigate healthcare options. These representatives work in Boston and surrounding areas, making a difference in the lives of many by offering guidance and support related to healthcare plans and benefits.
   




3. Planet Fitness
   Average Salary: $31,750
   Planet Fitness seeks energetic Member Services Representatives to create a welcoming atmosphere for gym members. Located in various gyms throughout Boston, these representatives handle customer inquiries and support membership services, contributing to an enjoyable fitness experience for all members.
   

1. Relationship Manager
   Average Salary: $151,730
   In this role, you will connect with clients to build strong relationships and enhance their experience. You'll work with companies like Citizens Bank and Santander, helping customers navigate their financial needs. Effective communication and problem-solving skills are key to ensuring client satisfaction.
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2. Customer Success Manager
   Average Salary: $98,838
   As a Customer Success Manager, you will focus on ensuring customers achieve their goals while using your company's services. Companies such as HubSpot or Wayfair often seek candidates who can stay engaged with clients to promote retention and growth. Your role involves addressing client needs and facilitating a positive experience.
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3. Account Manager
   Average Salary: $97,510
   Account Managers play a crucial role in maintaining client accounts and fostering long-term relationships. Companies like Fidelity Investments and Bank of America often look for individuals to manage portfolios and ensure client satisfaction. Your success depends on your ability to communicate effectively and address clients' needs promptly.
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4. Teller
   Average Salary: $42,955
   As a Teller, your main responsibility is assisting customers at the bank by handling transactions and providing information. Local banks in Boston, such as Eastern Bank, seek friendly and efficient individuals who can create a welcoming atmosphere. You will need attention to detail and a strong focus on customer service.
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5. Customer Service Representative
   Average Salary: $41,204
   In this position, you will assist customers by addressing their inquiries and resolving issues effectively. Organizations like Blue Cross Blue Shield frequently hire representatives who can provide outstanding support and build customer loyalty. Your ability to listen and respond to client concerns will play a vital role in their satisfaction.
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