Member Services Representative Salary in San Jose, CA

In San Jose, CA, a Member Services Representative earns a competitive average yearly salary of about $46,604. This position offers a range of salaries, with entry-level roles starting around $35,250. As professionals gain experience, they can earn up to $64,560.

The salary increases as representatives gain skills and responsibilities. Merely a few years into the job, a representative's earnings can rise to around $53,902. Those who stay in the field can expect to see their pay grow steadily, which reflects the value employers place on skilled customer service professionals.

San Jose is known for its vibrant job market, and working as a Member Services Representative presents a great opportunity for individuals seeking a rewarding career in customer relations.

1. Santa Clara, CA
   Average Salary: $50,000
   Working in Santa Clara offers a vibrant environment with key tech companies nearby. Many organizations are looking for individuals to provide excellent support to their members, helping to build lasting relationships.
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2. Milpitas, CA
   Average Salary: $41,620
   Milpitas features a diverse community and growing businesses, making it a great place to start your career in member services. Companies here value customer support and aim for high satisfaction among their members.
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3. Redwood City, CA
   Average Salary: $38,045
   Redwood City boasts a lively atmosphere with numerous start-ups and established firms. In this city, you can play a crucial role in assisting clients, contributing to their overall experience and engagement.
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4. Fremont, CA
   Average Salary: $37,800
   Fremont is known for its welcoming culture and strong sense of community. Various local businesses seek dedicated individuals who can ensure their members receive top-notch service and support.
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1. Santa Clara County Federal Credit Union
   Average Salary: $60,976
   Santa Clara County Federal Credit Union offers a supportive environment for Member Services Representatives. They focus on helping members with their financial needs and providing excellent service. This company operates in San Jose and throughout Santa Clara County.
   




2. Meriwest Credit Union
   Average Salary: $52,445
   Meriwest Credit Union values its Member Services Representatives as key players in maintaining customer relations. They emphasize teamwork and community support in their San Jose locations, making it a great workplace for individuals passionate about helping others.
   




3. CEFCU
   Average Salary: $44,848
   CEFCU provides a friendly atmosphere for Member Services Representatives. Their team works diligently to address member inquiries and enhance their banking experience. CEFCU has a branch in San Jose, allowing employees to serve local clients.
   




4. Resource Area for Teaching
   Average Salary: $43,000
   Resource Area for Teaching focuses on education and provides a unique role for Member Services Representatives. Employees assist teachers and educational staff with resources. They operate in San Jose, making a positive impact in the community.
   




5. Crunch Fitness
   Average Salary: $36,110
   At Crunch Fitness, Member Services Representatives play a crucial role in creating an energetic environment. They help members with their fitness journey and support club operations. Crunch Fitness has various locations in the San Jose area.
   




6. Planet Fitness
   Average Salary: $35,288
   Planet Fitness fosters a welcoming environment for its Member Services Representatives. They assist members and promote a positive gym experience. With several gyms in San Jose, employees work at a place that encourages fitness and community.
   

1. Customer Success Manager
   Average Salary: $105,482
   A Customer Success Manager focuses on building strong relationships with clients to ensure their needs are met. In Silicon Valley, companies like Adobe and Cisco look for individuals who can help clients achieve their goals. This role often involves onboarding new customers and providing ongoing support to maximize satisfaction.
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2. Account Manager
   Average Salary: $91,119
   An Account Manager acts as the main point of contact for clients, ensuring their accounts run smoothly. In the competitive landscape of San Jose, tech companies such as PayPal value professionals who can manage client expectations and promote services. This position typically involves regular communication and problem-solving to enhance client loyalty.
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3. Branch Operations Specialist
   Average Salary: $64,130
   A Branch Operations Specialist ensures that daily operations at a bank branch run efficiently. Various financial institutions in the area, like Wells Fargo and Bank of America, seek dedicated individuals who can manage processes and improve customer experiences. This role often includes training staff and maintaining compliance with regulations.
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4. Teller
   Average Salary: $47,523
   A Teller assists customers with financial transactions, such as deposits and withdrawals. In San Jose, local banks often need reliable team members who provide friendly service. Tellers play a key role in creating a positive atmosphere for customers and ensuring their needs are met swiftly.
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5. Customer Service Representative
   Average Salary: $43,886
   A Customer Service Representative helps customers solve problems and answers their questions about products or services. Companies like Target and AT&T in San Jose look for individuals who can communicate well and manage inquiries effectively. It is vital to maintain a helpful attitude and support customer satisfaction at all times.
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