Call Center Representative Salary in Austin, TX

A Call Center Representative in Austin, TX, earns a competitive salary. The average yearly salary in this role is around $39,112. Salaries can vary based on experience and skills. Some representatives make as little as $28,000, while others with more experience may earn up to $55,000.

The salary distribution shows that many workers earn between $28,000 and $42,000, with a significant number making around $35,364. As you gain experience, you can expect to see increases in your salary. Many new representatives start at lower salaries, but those who work hard can quickly climb the pay scale. Overall, the potential for growth in this field remains strong.

1. Buda, TX
   Average Salary: $54,441
   Working as a customer service agent in Buda provides a friendly work environment. Local businesses, along with larger companies in nearby Austin, often offer positions that focus on helping customers over the phone.
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2. New Braunfels, TX
   Average Salary: $35,722
   In New Braunfels, customer support roles offer a chance to work in a growing town known for its parks and rivers. Companies in the area value clear communication and strong support skills, making this a great place to start a career.
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3. Round Rock, TX
   Average Salary: $35,153
   Round Rock hosts several large companies that need skilled agents to assist customers. Positions in this city allow you to be part of a dynamic team focused on providing quality service to local and national clients.
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4. Cedar Park, TX
   Average Salary: $34,469
   Cedar Park offers many opportunities in customer assistance roles. With a mix of tech companies and retail businesses nearby, you can find a position that suits your interests while contributing to excellent customer experiences.
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5. San Marcos, TX
   Average Salary: $29,031
   San Marcos is home to various customer service roles that support both local and online businesses. The city’s vibrant culture adds to a pleasant working atmosphere where helping people is at the forefront.
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1. Renewal by Andersen
   Average Salary: $54,620
   Renewal by Andersen offers a competitive salary for Call Center Representatives. Employees at this company engage with customers regarding window and door replacement services. The Austin location is a key site for customer service, providing support to homeowners in the area.
   




2. Texas Mutual Insurance Company
   Average Salary: $43,675
   At Texas Mutual Insurance Company, Call Center Representatives play a vital role in assisting clients with their insurance needs. This company provides a supportive work environment in Austin and focuses on delivering excellent service to its policyholders.
   




3. Progressive
   Average Salary: $42,750
   Progressive hires Call Center Representatives to help customers with their insurance questions and claims. The Austin office is an important hub, where employees can develop their skills while assisting clients from various backgrounds.
   




4. Prestige Staffing
   Average Salary: $38,000
   Prestige Staffing offers a dynamic work environment for Call Center Representatives. This company provides staffing solutions across industries in Austin, making it a great place for enthusiastic individuals looking to help clients navigate staffing needs.
   




5. Epiphany Dermatology
   Average Salary: $37,360
   Call Center Representatives at Epiphany Dermatology support patients by scheduling appointments and answering inquiries. The Austin location specifically caters to a growing number of dermatology practices, ensuring high-quality patient care.
   




6. Texas Orthopedics
   Average Salary: $37,179
   At Texas Orthopedics, Call Center Representatives assist patients with appointment scheduling and inquiries about orthopedic services. The Austin office serves as a primary point of contact for individuals seeking specialized care.
   




7. Marvel Tech Groups Inc
   Average Salary: $36,545
   Marvel Tech Groups Inc values customer support through its team of Call Center Representatives. Located in Austin, the company handles tech-related customer service, allowing employees to enhance their problem-solving skills.
   




8. United Heritage Credit Union
   Average Salary: $36,464
   Call Center Representatives at United Heritage Credit Union provide essential support for members regarding their banking needs. The Austin site is pivotal in offering accessible financial services to the community.
   




9. Quality Innovation
   Average Salary: $36,400
   Quality Innovation employs Call Center Representatives who help clients with service inquiries. This company focuses on innovation in customer service, operating from its Austin location to support various industries.
   




10. Lingo Staffing
    Average Salary: $36,333
    Lingo Staffing employs Call Center Representatives who assist businesses in finding qualified candidates. The Austin location provides a vibrant and engaging workspace for employees to thrive while supporting local companies.
    

1. Technical Account Manager
   Average Salary: $111,530
   This role focuses on building strong relationships with clients through technical support and guidance. Companies like Dell and IBM in Austin look for professionals who can understand customer needs and advocate for their success. You will leverage your problem-solving skills to drive customer satisfaction and retention.
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2. Account Manager
   Average Salary: $85,137
   In this role, you manage client accounts and ensure their needs are met effectively. Organizations such as Salesforce and Oracle in Austin value account managers who can communicate well and deliver results. Your goal is to keep clients happy while growing their accounts.
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3. Outside Sales Representative
   Average Salary: $71,963
   This position involves meeting clients in person to discuss products and services. Companies like ADP and Indeed in Austin seek individuals with strong people skills who can generate new business and maintain relationships. You will spend time networking and presenting solutions to potential customers.
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4. Appointment Setter
   Average Salary: $62,402
   An appointment setter helps increase sales by scheduling meetings for the sales team. Many firms in Austin appreciate workers who can communicate clearly and effectively. You play a vital role in connecting with potential clients and setting the stage for successful sales.
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5. Claims Processor
   Average Salary: $52,761
   This job entails reviewing insurance claims to ensure they are processed accurately. Companies like UnitedHealthcare and Aetna in Austin need detail-oriented individuals who can evaluate information quickly. You will play an important role in helping clients receive their benefits.
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6. Billing Specialist
   Average Salary: $47,363
   As a billing specialist, you handle invoicing and payment processing to ensure accuracy. Austin-based companies like Visa and PayPal highly value organization and attention to detail. Your work will help maintain financial integrity and support client relationships.
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7. Sales Support Specialist
   Average Salary: $46,451
   This role supports the sales team by handling administrative tasks and customer inquiries. Businesses like Office Depot and Staples in Austin need skilled communicators who can keep processes running smoothly. You will help ensure the sales process is efficient and customer-focused.
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8. Telemarketer
   Average Salary: $41,568
   Telemarketers reach out to potential clients to promote products or services over the phone. Companies in Austin, such as AT&T and Time Warner, often employ individuals who can engage customers and handle objections well. You will play a key role in generating interest and leads.
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9. Customer Care Specialist
   Average Salary: $41,281
   In this role, you assist customers with inquiries and resolve issues to ensure satisfaction. Austin-based companies, like Whole Foods and Home Depot, look for customer-focused individuals who can provide excellent support. Your skills will help foster a positive experience for every customer.
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10. Customer Service Representative
    Average Salary: $36,645
    This position involves interacting with customers to answer questions and solve problems. Companies like Amazon and Apple in Austin hire representatives who can communicate clearly and effectively. Your goal is to create positive experiences to retain customers.
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