Call Center Representative Salary in Austin, TX

In Austin, TX, a Call Center Representative earns an average yearly salary of around $38,638. Salaries vary based on experience and skill level. Entry-level positions start around $27,000, while more experienced representatives can make up to $55,000 annually.

You can expect to see salaries increase as you gain experience. For instance, those with a few years in the role earn about $34,636 on average. Mid-level positions bring in around $39,727, and seasoned professionals may earn up to $52,455.

Overall, the call center industry in Austin offers competitive pay, making it an appealing choice for job seekers. With growth opportunities and the chance to enhance skills, this field remains a strong option for many.

1. Buda, TX
   Average Salary: $53,324
   Working in customer service roles in Buda offers great opportunities. The city provides a friendly atmosphere with a strong community focus. Employees often appreciate the work-life balance and local businesses that value strong customer engagement.
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2. New Braunfels, TX
   Average Salary: $35,255
   New Braunfels features a variety of businesses that rely heavily on customer support. The charming town attracts many visitors, creating a dynamic work environment. Representatives enjoy helping locals and tourists alike while being part of a vibrant community.
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3. Round Rock, TX
   Average Salary: $35,233
   In Round Rock, you will find many companies, including the notable Dell Technologies. This creates a bustling job market for those in customer relations. Working here means contributing to a community that prides itself on excellent service and support.
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4. Cedar Park, TX
   Average Salary: $34,118
   Cedar Park boasts a growing economy with numerous businesses needing customer service professionals. The city's diverse options provide a stable environment for representatives. Employees enjoy a supportive team culture while helping to keep customer satisfaction high.
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5. San Marcos, TX
   Average Salary: $28,949
   San Marcos offers a vibrant atmosphere filled with various businesses that seek dedicated customer service team members. The city attracts students and visitors, creating a lively environment for representatives. Employees often find fulfillment in assisting a diverse customer base.
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1. Renewal by Andersen
   Average Salary: $53,860
   At Renewal by Andersen, Call Center Representatives provide support to customers interested in window replacement. They operate primarily in Austin and help guide clients through the service process, ensuring a seamless experience.
   




2. Texas Mutual Insurance Company
   Average Salary: $43,675
   Texas Mutual Insurance Company hires Call Center Representatives to assist policyholders with claims and inquiries. Located in Austin, this company values service excellence and promotes a positive work environment.
   




3. The HT Group
   Average Salary: $43,000
   The HT Group employs Call Center Representatives who provide staffing and recruitment support. This company operates in the heart of Austin, making it a great place for professionals seeking growth in a dynamic environment.
   




4. Progressive
   Average Salary: $42,500
   Progressive offers a range of insurance products. Their Call Center Representatives assist customers in Austin with quotes and policy inquiries, delivering excellent customer service and support.
   




5. Prestige Staffing
   Average Salary: $37,714
   Prestige Staffing seeks Call Center Representatives to assist with client relations and needs. Located in Austin, this staffing company focuses on connecting talented professionals with top companies.
   




6. Epiphany Dermatology
   Average Salary: $37,360
   Epiphany Dermatology hires Call Center Representatives to provide appointment scheduling and patient support. With a focus on skin health, their Austin-based team ensures patients receive the care they need.
   




7. Texas Orthopedics
   Average Salary: $37,208
   Texas Orthopedics looks for Call Center Representatives to handle patient inquiries and appointment bookings. Situated in Austin, this organization helps individuals with their orthopedic needs while promoting a supportive work culture.
   




8. Marvel Tech Groups Inc
   Average Salary: $36,466
   Marvel Tech Groups Inc employs Call Center Representatives to provide tech support to clients. Operating in Austin, this company focuses on delivering quality service and innovative solutions.
   




9. United Heritage Credit Union
   Average Salary: $36,464
   United Heritage Credit Union hires Call Center Representatives to assist members with banking needs and account services. This Austin-based credit union values community service and member satisfaction.
   




10. Quality Innovation
    Average Salary: $36,400
    Quality Innovation employs Call Center Representatives to manage customer feedback and inquiries. Based in Austin, this company prioritizes quality service and continuous improvement.
    

1. Technical Account Manager
   Average Salary: $110,031
   In this role, you will focus on building strong relationships with customers while ensuring their technical needs are met. Companies in Austin, like Dell and Oracle, often seek professionals who can provide tailored solutions. Your expertise will help customers effectively utilize products and services.
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2. Account Manager
   Average Salary: $82,917
   As an Account Manager, you will nurture existing client relationships and seek new business opportunities. Many firms in Austin, including Indeed and Google, value your ability to communicate well and understand customer needs. This role requires you to maintain high customer satisfaction to drive loyalty and retention.
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3. Outside Sales Representative
   Average Salary: $72,044
   In this position, you will engage with potential clients in-person, showcasing products and services. Companies like Reachlocal and Home Depot in Austin often look for individuals who excel at relationship building. Your success depends on your ability to understand client needs and close sales effectively.
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4. Appointment Setter
   Average Salary: $58,551
   An Appointment Setter focuses on generating leads and scheduling meetings for sales teams. Organizations in Austin, such as Charles Schwab and 1-800-Flowers, appreciate individuals who can communicate clearly and persuasively. Your efforts will directly impact the team’s ability to meet their sales targets.
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5. Claims Processor
   Average Salary: $51,393
   In this job, you will review and process insurance claims efficiently and accurately. Companies like USAA and State Farm in Austin seek detail-oriented professionals who can manage claims to ensure timely payment. Your work plays a crucial role in maintaining company reputation and customer trust.
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6. Billing Specialist
   Average Salary: $47,480
   As a Billing Specialist, you will handle invoicing and ensure accurate financial records for clients. Employers in Austin, such as YETI and Whole Foods Market, value efficiency and attention to detail. Your role is essential in managing revenues and maintaining good client relationships.
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7. Sales Support Specialist
   Average Salary: $46,470
   In this role, you will assist the sales team by preparing reports and managing customer inquiries. Companies in Austin like Dropbox and BigCommerce look for supportive team members who excel at multitasking. Your contributions help improve sales operations and enhance customer experience.
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8. Telemarketer
   Average Salary: $41,547
   As a Telemarketer, your primary task is to reach out to potential customers via phone to pitch products or services. Companies such as Time Warner Cable and AT&T in Austin seek skilled individuals who can engage effectively. Your ability to communicate and persuade can help generate sales leads.
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9. Customer Care Specialist
   Average Salary: $40,999
   In this role, you will help customers resolve issues and answer questions about products or services. Austin companies like Zocdoc and HomeAway look for friendly and knowledgeable individuals who can provide excellent service. Your goal is to ensure customer satisfaction and loyalty.
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10. Customer Service Representative
    Average Salary: $36,726
    As a Customer Service Representative, you will communicate with customers through various channels to handle inquiries and resolve issues. Organizations in Austin, such as Amazon and PayPal, value professionalism and empathy in candidates. Your role is vital in enhancing the overall customer journey.
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