Call Center Representative Salary in Dallas, TX

In Dallas, TX, a Call Center Representative can expect to earn an average yearly salary of about $36,410. The salary range for this position varies widely. At the lower end, individuals might start with around $24,000, while those with more experience can earn up to $62,500.

About 22.5% of Call Center Representatives make around $27,500, which is a common starting point for many in this role. As representatives gain experience, their earnings can increase significantly. For example, approximately 23.3% of workers earn around $34,500, showcasing the potential for progression within this field.

Overall, the pay scale provides a good opportunity for growth, making a career as a Call Center Representative in Dallas an appealing option for many job seekers.

1. Coppell, TX
   Average Salary: $40,970
   Working in Coppell offers a friendly community environment. Major companies like Sabre Corporation provide opportunities for customer service roles, where you can assist travelers and clients daily.
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2. Irving, TX
   Average Salary: $40,694
   Irving is home to several large corporations, including Verizon and Citibank. Employees enjoy a vibrant city while helping customers resolve issues and provide information over the phone.
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3. Mesquite, TX
   Average Salary: $40,636
   Mesquite boasts a growing job market, with various businesses needing skilled customer service agents. This city offers a diverse community where you can help local customers with their inquiries.
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4. Addison, TX
   Average Salary: $39,397
   Addison's booming business scene includes many call center opportunities. Working here means engaging with a variety of clients and building strong communication skills in a dynamic environment.
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5. Grand Prairie, TX
   Average Salary: $37,545
   In Grand Prairie, you'll find numerous customer service roles across different industries. The city's friendly atmosphere helps create positive interactions with customers.
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6. Plano, TX
   Average Salary: $36,204
   Plano is known for companies like Toyota and JPMorgan Chase. The call center roles here allow you to work in a fast-paced setting, assisting customers and helping solve their problems.
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7. Richardson, TX
   Average Salary: $35,363
   Richardson offers a range of customer service positions in technology and retail. By joining the workforce here, you can be part of an innovative community while helping customers.
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8. Garland, TX
   Average Salary: $33,812
   Garland has a variety of businesses that require customer support staff. Working in a call center here allows you to make connections with customers throughout the city.
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9. Carrollton, TX
   Average Salary: $32,645
   Carrollton is bustling with opportunities in the customer service sector. The city's diverse population creates a rich environment for helping clients with their needs.
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1. North Texas Behavioral Health Authority
   Average Salary: $62,500
   As a Call Center Representative at North Texas Behavioral Health Authority, you will support individuals seeking mental health services. This organization operates in various locations throughout the Dallas area.
   




2. Federal Reserve Bank of Dallas
   Average Salary: $45,433
   At the Federal Reserve Bank of Dallas, Call Center Representatives assist customers with banking inquiries. This prestigious institution is located in the heart of Dallas, offering a friendly and professional environment.
   




3. Parkside Associates LLC
   Average Salary: $43,083
   Call Center Representatives at Parkside Associates LLC handle customer service requests for technology solutions. The company works out of several Dallas locations, providing a supportive team atmosphere.
   




4. Progressive
   Average Salary: $42,500
   As a Call Center Representative with Progressive, you help customers with their insurance needs. This well-known company has a strong presence in Dallas, creating a dynamic work environment.
   




5. King Architectural Metals
   Average Salary: $42,000
   At King Architectural Metals, Call Center Representatives manage customer orders and inquiries related to construction products. The company operates across Dallas, providing a collaborative team setting.
   




6. Dal-Tile
   Average Salary: $40,250
   Dal-Tile hires Call Center Representatives to assist clients with flooring solutions. Operated in various locations in Dallas, employees enjoy a welcoming workplace and team support.
   




7. Woodbridge Home Solutions
   Average Salary: $39,500
   In a Call Center Representative role at Woodbridge Home Solutions, you support home improvement inquiries. This company serves the Dallas area, emphasizing customer satisfaction and teamwork.
   




8. Ascensus
   Average Salary: $38,118
   Ascensus employs Call Center Representatives to guide clients through retirement solutions. The company operates throughout Dallas, focusing on client service and professional development.
   




9. V-Tech Solutions
   Average Salary: $38,000
   As a Call Center Representative at V-Tech Solutions, you assist customers with technology products. This company is located in Dallas, providing a fast-paced and innovative work environment.
   




10. Snap-on
    Average Salary: $37,857
    Snap-on offers opportunities for Call Center Representatives to handle customer service for quality tools. Operated in Dallas, this company values employee growth and teamwork.
    

1. Technical Account Manager
   Average Salary: $108,148
   This role focuses on maintaining strong relationships with clients and ensuring their technical needs are met. Companies in the tech landscape in Dallas value professionals who can bridge their products with customer requirements. Seamless communication and problem-solving skills are key for success.
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2. Account Manager
   Average Salary: $79,121
   You will manage client accounts and drive satisfaction by addressing concerns and facilitating requests. Firms in the Dallas area seek detail-oriented individuals who can handle multiple accounts effectively. Building rapport and strategic planning plays an essential part in this position.
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3. Outside Sales Representative
   Average Salary: $74,453
   In this position, you engage potential clients outside the office and generate new business. Dallas companies prioritize self-motivated individuals who thrive on building relationships. This role often involves understanding customer needs and presenting tailored solutions.
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4. Appointment Setter
   Average Salary: $54,618
   You will focus on scheduling meetings for sales teams with potential clients. This role needs excellent communication skills to convey value and connect with prospects effectively. Businesses in Dallas look for proactive individuals who can generate leads and support the sales process.
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5. Claims Processor
   Average Salary: $50,431
   You will review and process insurance claims, ensuring accuracy and compliance. Organizations in the Dallas area seek individuals who can effectively manage documentation and interact with clients. Attention to detail is crucial for success in this administrative role.
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6. Sales Support Specialist
   Average Salary: $49,680
   In this role, you provide vital support to sales teams by handling administrative tasks and ensuring smooth operations. Dallas companies need organized and efficient individuals who can contribute to the sales process. Strong communication skills help facilitate coordination within the team.
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7. Billing Specialist
   Average Salary: $47,796
   You will manage billing processes, ensuring accurate invoicing and payment tracking. Companies in Dallas value professionals who can handle financial data with precision. This role requires attention to detail and a strong understanding of billing practices.
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8. Customer Care Specialist
   Average Salary: $44,705
   In this role, you support customers by addressing their inquiries and resolving issues. Dallas organizations prioritize candidates with strong interpersonal skills who can provide high-quality customer service. Your goal is to enhance customer experiences and foster loyalty.
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9. Customer Service Representative
   Average Salary: $37,416
   You will interact with customers to provide information, resolve concerns, and enhance overall satisfaction. Companies in Dallas seek candidates who can manage calls and inquiries professionally. Strong problem-solving abilities are key to succeeding in this position.
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10. Telemarketer
    Average Salary: $36,350
    Your role focuses on making outbound calls to promote products or services. Companies in Dallas require individuals with excellent communication skills who can engage potential customers effectively. Ability to handle rejection and stay motivated is important in this sales-oriented position.
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