Call Center Representative Salary in Dallas, TX

In Dallas, TX, a Call Center Representative can expect to earn an average yearly salary of about $36,758. Salaries in this field vary based on experience and responsibilities.

At the entry level, representatives typically earn around $25,750. As they gain experience and expertise, they can see their salaries rise. For instance, those with more experience might earn about $29,091 or up to $32,432. Mid-level positions hover around $35,773 to $39,114.

Experienced professionals can earn between $42,455 and $46,795. Top earners in this industry can make up to $62,500 annually. This potential for growth makes a career as a Call Center Representative in Dallas an attractive option for job seekers looking for a stable and rewarding position.

1. Coppell, TX
   Average Salary: $42,026
   Working in Coppell offers a friendly environment for customer service roles. Many companies value their employees and provide opportunities for growth.
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2. Irving, TX
   Average Salary: $41,703
   Irving is home to several major companies, making it a great place for customer service positions. You can enjoy a diverse work culture that focuses on teamwork and efficient communication.
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3. Mesquite, TX
   Average Salary: $40,636
   Mesquite boasts a strong local economy, offering various job opportunities in customer support. Many businesses here focus on creating a positive experience for their customers.
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4. Addison, TX
   Average Salary: $39,613
   Addison is known for its vibrant business scene, where customer service roles abound. Companies in this area often emphasize employee training and career advancement.
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5. Grand Prairie, TX
   Average Salary: $37,784
   In Grand Prairie, customer-oriented positions thrive due to the city's growing economy. Work here often involves helping a diverse group of customers and can be very rewarding.
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6. Plano, TX
   Average Salary: $37,045
   Plano is a hub for many large corporations that seek dedicated customer service professionals. The city provides various platforms for skill-building and career progression.
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7. Richardson, TX
   Average Salary: $36,171
   Richardson's active business sector creates numerous openings in customer support roles. Employees often enjoy a collaborative atmosphere and a chance to make a difference.
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8. Garland, TX
   Average Salary: $34,171
   Garland offers a variety of roles in customer service within its bustling business community. It promotes a strong focus on helping clients while developing valuable skills.
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9. Carrollton, TX
   Average Salary: $33,066
   Carrollton features a rich job market for customer support positions. Companies here usually prioritize employee satisfaction, providing excellent training and advancement opportunities.
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1. North Texas Behavioral Health Authority
   Average Salary: $62,500
   North Texas Behavioral Health Authority provides mental health services in Dallas, TX. Call Center Representatives here support clients by answering inquiries, scheduling appointments, and ensuring seamless service delivery.
   




2. Federal Reserve Bank of Dallas
   Average Salary: $45,433
   The Federal Reserve Bank of Dallas plays a vital role in the economy. Call Center Representatives assist with inquiries regarding financial services, contributing to the organization's mission while working in a professional environment.
   




3. Parkside Associates LLC
   Average Salary: $43,083
   Parkside Associates LLC offers personalized services across multiple sectors. Call Center Representatives work in a dynamic team to address customer needs and resolve issues promptly from their location in Dallas.
   




4. Progressive
   Average Salary: $42,750
   Progressive is a well-known insurance company with a strong presence in Dallas. Call Center Representatives engage with customers to answer policy questions and assist with claims, all while providing excellent customer support.
   




5. King Architectural Metals
   Average Salary: $42,000
   King Architectural Metals serves the construction industry. Call Center Representatives play a crucial role in managing customer orders and inquiries, ensuring that clients receive the best service possible from the Dallas office.
   




6. Dal-Tile
   Average Salary: $40,667
   Dal-Tile is a leading manufacturer of ceramic and glass tiles located in Dallas, TX. Call Center Representatives support the sales team by handling customer inquiries and managing orders, contributing to the customer experience.
   




7. Woodbridge Home Solutions
   Average Salary: $39,500
   Woodbridge Home Solutions offers home improvement products and services. Call Center Representatives assist customers with product information and scheduling, ensuring a positive journey from start to finish.
   




8. Ascensus
   Average Salary: $38,118
   Ascensus specializes in retirement and college savings plans. Call Center Representatives provide valuable support to clients, helping them navigate their options and manage their accounts effectively in the Dallas area.
   




9. V-Tech Solutions
   Average Salary: $38,000
   V-Tech Solutions delivers IT and communication services. Call Center Representatives help troubleshoot technical issues and offer customer support, making a difference for clients seeking assistance from their Dallas location.
   




10. Snap-on
    Average Salary: $37,857
    Snap-on is a prominent tool manufacturer. Call Center Representatives take calls to provide service information and support to customers, enhancing Snap-on's reputation for top-notch customer care from their Dallas office.
    

1. Technical Account Manager
   Average Salary: $108,061
   In Dallas, experts manage customer accounts to ensure clients receive the best technical support. They serve as the main point of contact, focusing on solving problems with a proactive approach. Companies like AT&T and Dell value skilled individuals who can handle customer needs efficiently.
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2. Account Manager
   Average Salary: $80,416
   Professionals in Dallas oversee client relationships and drive customer satisfaction in various industries. They work closely with clients, ensuring that services meet their expectations and needs. Large firms such as eBay and Experian often seek talented account managers to bolster their teams.
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3. Outside Sales Representative
   Average Salary: $74,986
   In this role, individuals connect with potential clients in the field, showcasing products and services to build relationships. Dallas is home to many businesses that appreciate representatives who can convert leads into sales. Companies like Verizon and Oracle look for driven professionals who excel in sales strategies.
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4. Appointment Setter
   Average Salary: $56,763
   Appointment setters in Dallas focus on scheduling meetings for sales teams with potential clients. They often make calls to generate interest and ensure that sales representatives have a full schedule. Success in this position can lead to opportunities with companies like Siemens and Schneider Electric.
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5. Sales Support Specialist
   Average Salary: $50,704
   These specialists provide essential support to sales teams, ensuring that operations run smoothly. In Dallas, they handle customer inquiries and assist with order processing. Companies like Texas Instruments appreciate sales support experts who can enhance the efficiency of their teams.
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6. Claims Processor
   Average Salary: $50,373
   Claims processors work in Dallas to review and manage insurance claims. Their role is crucial for ensuring that clients' claims are handled swiftly and accurately. Companies like Allstate and State Farm trust dedicated processors to maintain customer satisfaction.
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7. Billing Specialist
   Average Salary: $49,007
   In Dallas, billing specialists focus on managing invoices and payment processes for businesses. They ensure accuracy in billing and help customers resolve any payment issues. Companies like PayPal and Square often seek detail-oriented individuals for this important role.
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8. Customer Care Specialist
   Average Salary: $44,594
   Customer care specialists in Dallas help customers resolve issues and provide support through various channels. They play a vital role in enhancing customer experiences for companies in the area. Organizations like Neiman Marcus and American Airlines value compassionate individuals for these positions.
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9. Customer Service Representative
   Average Salary: $37,530
   In this role, representatives engage with customers to assist them with inquiries and issues. Dallas's vibrant job market features many businesses, such as Southwest Airlines and GameStop, that look for friendly individuals to improve customer satisfaction. Representatives often provide solutions through phone, chat, or email.
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10. Telemarketer
    Average Salary: $37,127
    Telemarketers in Dallas actively reach out to potential customers through phone calls to promote products and services. Their work helps generate leads and drive sales for various companies. Organizations like Comcast and DirecTV often employ enthusiastic telemarketers to increase outreach.
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