Call Center Representative Salary in Dallas, TX

In Dallas, TX, the salary for a Call Center Representative can vary based on experience and other factors. On average, professionals in this role earn around $36,229 per year.

Entry-level positions typically start at around $24,000 per year. With one to three years of experience, many representatives see their salaries rise to approximately $27,500 to $31,000. As representatives gain more experience, they can expect salaries to increase further. For those with three to five years in the field, salaries may reach between $34,500 and $38,000.

Highly experienced Call Center Representatives can earn upwards of $41,500 to $62,500, depending on their skills and responsibilities. This upward trend in salary reflects the value that experienced professionals bring to their teams.

Overall, working as a Call Center Representative in Dallas can provide a solid income and opportunities for growth.

1. Irving, TX
   Average Salary: $41,037
   Working in a call center in Irving offers a dynamic environment, especially with notable companies like Verizon and the many financial service providers in the area. Representatives enjoy diverse customer interactions and a chance to thrive in a vibrant community.
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2. Coppell, TX
   Average Salary: $40,819
   Coppell’s call center roles provide a welcoming atmosphere with many local businesses looking for dedicated customer support agents. This area is known for its strong community feel, making it a rewarding place to work.
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3. Mesquite, TX
   Average Salary: $40,636
   Mesquite boasts a variety of call center jobs, particularly within the retail and service sectors. Each day brings new challenges, and team members benefit from a supportive workforce and a growing economy.
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4. Addison, TX
   Average Salary: $39,408
   In Addison, call center employees engage with clients from various industries, thanks to the city’s thriving business scene. The collaborative work environment here encourages growth and offers ample training opportunities.
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5. Grand Prairie, TX
   Average Salary: $37,784
   Grand Prairie is home to several call centers that focus on customer care for both local and national companies. Working here allows representatives to build relationships and enhance their communication skills in a friendly setting.
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6. Plano, TX
   Average Salary: $36,475
   Plano’s call center jobs are often tied to technology and telecommunications giants. Employees can enjoy competitive pay and the chance to work in a fast-paced, innovative environment.
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7. Richardson, TX
   Average Salary: $35,732
   Richardson offers many opportunities in call center roles, with prominent tech companies leading the way. The area is known for its commitment to customer satisfaction, making it a great place to develop valuable skills.
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8. Garland, TX
   Average Salary: $33,812
   Garland hosts various customer service positions that focus on supporting local businesses. The community values teamwork and offers a nurturing environment for representatives to excel.
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9. Carrollton, TX
   Average Salary: $32,875
   Carrollton features call centers that prioritize quality service across many industries. Employees often find a collaborative culture that supports personal and professional growth.
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1. North Texas Behavioral Health Authority
   Average Salary: $62,500
   North Texas Behavioral Health Authority offers rewarding Call Center Representative positions. Employees support mental health services and help clients in need. The company operates in various locations throughout Dallas.
   




2. Federal Reserve Bank of Dallas
   Average Salary: $45,433
   At the Federal Reserve Bank of Dallas, Call Center Representatives assist with financial inquiries and provide crucial support. This esteemed institution plays a vital role in the economy and serves the Dallas area.
   




3. Parkside Associates LLC
   Average Salary: $43,083
   Parkside Associates LLC employs Call Center Representatives to manage client communications and service inquiries. Their office in Dallas fosters a supportive environment for growth and development.
   




4. Progressive
   Average Salary: $42,536
   Progressive is known for its dynamic work culture. Call Center Representatives here handle customer support for insurance products. The company has a strong presence in Dallas, making it a great place to build a career.
   




5. King Architectural Metals
   Average Salary: $42,000
   King Architectural Metals provides specialized services and products. Call Center Representatives here facilitate orders and customer inquiries, contributing to the company's success in Dallas.
   




6. Dal-Tile
   Average Salary: $40,250
   Dal-Tile is a leader in the tile and stone industry. Call Center Representatives assist customers, offering guidance and support. Their Dallas location is a key hub for excellent customer service.
   




7. Woodbridge Home Solutions
   Average Salary: $39,500
   Woodbridge Home Solutions focuses on home improvement. Call Center Representatives provide customer service and help with product inquiries. The company operates effectively in the Dallas area.
   




8. Ascensus
   Average Salary: $38,118
   Ascensus offers financial and administrative services. Call Center Representatives support clients with their inquiries, ensuring a smooth process. Their Dallas office is key to their client-centered approach.
   




9. V-Tech Solutions
   Average Salary: $38,000
   V-Tech Solutions specializes in technology services. Call Center Representatives play a crucial role in troubleshooting and assisting clients. The company's Dallas office enhances its reach and service quality.
   




10. Snap-on
    Average Salary: $37,857
    Snap-on provides high-quality tools and equipment. Call Center Representatives deliver outstanding customer support and product information. They operate from their Dallas location, serving a wide range of customers.
    

1. Technical Account Manager
   Average Salary: $109,645
   In this role, you manage relationships with clients and help solve their technical problems. Companies in Dallas, like Cisco and Oracle, look for individuals who can provide strong support and guidance. You strengthen client trust and ensure they use products effectively.
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2. Account Manager
   Average Salary: $79,543
   Account Managers focus on maintaining and expanding customer relationships. You work with businesses in Dallas such as AT&T and Liberty Mutual to meet client needs and drive satisfaction. This position demands strong communication skills to help clients achieve their goals.
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3. Outside Sales Representative
   Average Salary: $74,629
   In this position, you sell products and services directly to customers outside of the office. Companies such as Verizon and ADP find outside sales representatives vital for building new business relationships in Dallas. Success in this role requires excellent selling and networking skills.
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4. Appointment Setter
   Average Salary: $54,663
   As an Appointment Setter, you connect with potential clients and set up meetings for sales teams. Businesses in Dallas, including Paychex, value this role for expanding their customer base. Strong communication and organizational skills lead to successful appointments.
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5. Claims Processor
   Average Salary: $50,376
   Claims Processors handle insurance claims and ensure accuracy in processing. In Dallas, big companies like State Farm and Allstate employ professionals in this role to support clients. Attention to detail and customer service skills make this job rewarding.
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6. Sales Support Specialist
   Average Salary: $50,296
   Sales Support Specialists assist the sales team by providing information and necessary documents. Employers in Dallas, for instance, Samsung and Dell, rely on these professionals to boost productivity. You contribute to the sales process by enhancing customer experiences.
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7. Billing Specialist
   Average Salary: $48,031
   In the role of Billing Specialist, you manage invoices and billing inquiries from customers. Companies located in Dallas, such as U.S. Bank, count on these specialists to ensure timely payments and accurate records. Your attention to detail is vital for customer satisfaction.
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8. Customer Care Specialist
   Average Salary: $44,597
   Customer Care Specialists focus on providing excellent service to clients by answering questions and resolving issues. In Dallas, businesses like Southwest Airlines hire compassionate individuals for this role. Your goal is to create a positive customer experience.
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9. Customer Service Representative
   Average Salary: $37,523
   In this job, you assist customers with their inquiries and problems. Many companies in Dallas, including Amazon and Target, seek out representatives who can communicate clearly and effectively. Your support helps create loyal customers.
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10. Telemarketer
    Average Salary: $35,906
    Telemarketers reach out to potential customers to promote products and services. Companies in Dallas like T-Mobile and Progressive use this approach to generate leads. Strong persuasive skills can lead to success in this challenging yet rewarding position.
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