Call Center Representative Salary in Houston, TX

In Houston, TX, a Call Center Representative can expect to earn an average yearly salary of around $34,639. Many factors influence this salary, such as experience, skills, and the specific company. The salary typically ranges from $25,000 for entry-level positions to about $52,500 for those with more experience and specialized skills.

About 9.6% of Call Center Representatives earn around $25,000, while 7.7% make about $27,500. The majority, around 23.4%, earn $30,000, and 17.8% make $32,500. As representatives gain experience, their salaries increase. For example, 13.4% earn $35,000 and 8.9% make $37,500. Even higher salaries are achievable, with 6.0% earning $40,000, and a small percentage reaching up to $52,500.

With the right skills and dedication, you can build a successful career in this field, making Houston a promising city for Call Center Representatives.

1. Katy, TX
   Average Salary: $40,357
   Working in Katy offers great opportunities in customer service roles. Major companies in the area include professional organizations and retail businesses that value strong communication skills.
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2. Sugar Land, TX
   Average Salary: $36,296
   Sugar Land is a thriving city with a diverse job market. Many businesses here need skilled workers to assist customers, making it a perfect place for those who enjoy engaging with people.
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3. Bellaire, TX
   Average Salary: $35,605
   Bellaire offers a vibrant community atmosphere, ideal for those looking to support customers in a friendly environment. Local companies focus on providing excellent service, ensuring every interaction is important.
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4. Tomball, TX
   Average Salary: $34,893
   Tomball has a growing economy with many opportunities for customer service representatives. The community appreciates helpful and knowledgeable staff, making it a rewarding place to work.
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5. Cypress, TX
   Average Salary: $34,200
   Cypress is known for its friendly residents and active businesses. Working in this area means playing a key role in helping customers find solutions and keep them satisfied.
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6. Humble, TX
   Average Salary: $34,182
   In Humble, you can find a range of industries that require customer service expertise. Engaging with customers daily can enhance your skills while contributing to local businesses.
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7. Spring, TX
   Average Salary: $32,864
   Spring presents unique opportunities to support customers in various industries. The area's commitment to service excellence means you will be at the heart of positive customer experiences.
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8. Kingwood, TX
   Average Salary: $31,157
   Kingwood features a mix of small businesses and larger companies seeking dedicated employees. Those who enjoy helping others will find a welcoming environment and strong community ties.
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9. Stafford, TX
   Average Salary: $29,255
   Stafford's diverse business landscape provides ample opportunities to connect with customers. Many organizations value teamwork and communication, making it a great place to grow your skills.
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10. Pearland, TX
    Average Salary: $29,153
    Pearland is a flourishing area with many companies focusing on customer satisfaction. You will have the chance to assist a variety of customers in a friendly and encouraging work environment.
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1. Shellpoint Mortgage Servicing
   Average Salary: $51,911
   At Shellpoint Mortgage Servicing, Call Center Representatives play a crucial role in helping clients manage their mortgage accounts. The company operates in Houston and provides a supportive environment where employees can grow and advance their careers.
   




2. Houston Methodist
   Average Salary: $44,140
   As part of Houston Methodist, Call Center Representatives assist patients and families with inquiries about healthcare services. Locations in Houston ensure employees work in a vibrant community focused on healthcare and patient satisfaction.
   




3. Progressive
   Average Salary: $42,500
   Progressive values its Call Center Representatives, who help customers with their insurance needs. The company is well-known in Houston for its strong training programs and opportunities for career development.
   




4. Accolade
   Average Salary: $40,667
   At Accolade, Call Center Representatives provide personalized support to customers regarding their healthcare journeys. The company emphasizes teamwork and has a positive work environment in its Houston office.
   




5. Primary Services
   Average Salary: $39,321
   Primary Services employs Call Center Representatives to manage customer interactions effectively. The Houston location offers a dynamic atmosphere where employees can thrive and improve their skills.
   




6. Kenan Advantage Group
   Average Salary: $38,303
   Call Center Representatives at Kenan Advantage Group support logistics and customer service communications. The company serves clients in Houston, providing valuable insight and solutions in the transportation industry.
   




7. Ascensus
   Average Salary: $38,000
   At Ascensus, Call Center Representatives help clients navigate retirement and savings plans. The Houston office showcases a dedication to client satisfaction and employee growth, making it a great place to work.
   




8. UTHealth Houston
   Average Salary: $37,775
   UTHealth Houston employs Call Center Representatives to assist patients with healthcare inquiries and appointments. This organization is committed to providing excellent service and a collaborative work environment.
   




9. Adara Communities
   Average Salary: $37,000
   In Adara Communities, Call Center Representatives engage with potential and current residents to address their questions and needs. The company operates in Houston and stands out for its commitment to customer service.
   




10. The Agency Network , LLC
    Average Salary: $36,500
    Call Center Representatives at The Agency Network, LLC help clients with real estate inquiries and services. Operating in Houston, the company promotes a professional atmosphere dedicated to helping customers succeed.
    

1. Technical Account Manager
   Average Salary: $103,093
   In Houston, this role focuses on building strong relationships with clients while providing technical support and solutions. Companies like Dell and HP seek individuals who can bridge the gap between technology and customer needs. Successful candidates will enjoy solving problems and ensuring client satisfaction.
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2. Account Manager
   Average Salary: $81,937
   This position involves managing client accounts and ensuring they receive quality service. In the dynamic Houston market, businesses like AT&T and Siemens look for driven individuals to nurture client relationships and drive sales. Strong communication and organizational skills are key to thriving in this role.
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3. Outside Sales Representative
   Average Salary: $72,008
   This job offers opportunities to connect directly with customers in various settings across Houston. Companies such as Verizon and FedEx value representatives who can effectively sell products or services while building lasting client relationships. A proactive approach and strong networking skills are essential for success.
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4. Claims Processor
   Average Salary: $60,545
   In Houston, this position revolves around reviewing and processing claims for insurance companies such as Allstate and State Farm. Individuals in this role ensure accurate information is recorded and claims are settled quickly. Attention to detail and strong analytical skills are important in this line of work.
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5. Appointment Setter
   Average Salary: $59,809
   This position is crucial for generating leads and scheduling meetings with potential clients. In Houston, companies like ADT and HomeAdvisor seek motivated individuals to connect with prospects and set appointments for sales teams. Excellent communication skills and a friendly demeanor will help make a positive impression.
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6. Sales Support Specialist
   Average Salary: $50,034
   In this role, you will assist the sales team with administrative tasks and customer inquiries. Organizations like Microsoft and Oracle in Houston appreciate individuals who can streamline processes and enhance the sales function. A strong ability to multitask and prioritize will lead to success in this position.
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7. Billing Specialist
   Average Salary: $44,863
   This role involves generating invoices and managing billing processes for clients and customers in Houston. Companies such as CenterPoint Energy and Halliburton require accuracy and efficiency in handling billing matters. Strong attention to detail and customer service skills contribute to success in this job.
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8. Telemarketer
   Average Salary: $40,558
   This job fosters direct communication with potential customers through phone calls or online platforms. In Houston, firms like Solstice and Isagenix require individuals who can effectively promote products and services. A positive attitude and persuasive skills can lead to achieving sales targets.
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9. Customer Care Specialist
   Average Salary: $39,385
   In Houston, this role focuses on providing exceptional service and support to customers. Companies such as American Express and United Airlines thrive on having dedicated individuals who can resolve issues and enhance customer experiences. A friendly approach and problem-solving attitude are essential.
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10. Customer Service Representative
    Average Salary: $36,027
    This role involves responding to customer inquiries and providing assistance over the phone or via online chat. Businesses like Amazon and Walmart in Houston depend on representatives to create positive customer interactions. Strong communication skills and a patient demeanor are vital for success.
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