Call Center Representative Salary in Jacksonville, FL

In Jacksonville, FL, a Call Center Representative can expect to earn an average yearly salary of about $35,943. Starting salaries for those new to the role are around $27,000. As representatives gain experience and skills, their earnings can increase significantly.

For example, those with a few years of experience can earn around $29,545, while more seasoned representatives may make up to $39,727. The top earners in this field can see salaries reaching $55,000 per year.

This range of salaries reflects the career growth potential within the call center industry in Jacksonville. With dedication and the right skill set, job seekers can work their way up the salary ladder.

1. Saint Augustine, FL
   Average Salary: $40,392
   Working in Saint Augustine offers a unique blend of history and customer service. You may find opportunities with companies that support tourism or local small businesses, handling customer inquiries with care. The charming atmosphere of the city can make daily tasks enjoyable.
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2. Gainesville, FL
   Average Salary: $37,865
   Gainesville provides a vibrant environment for those in customer service roles. With a strong presence of healthcare companies and educational institutions, you can support a variety of clients, from students to patients. The energetic college town vibe contributes to a dynamic workplace.
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3. Orange Park, FL
   Average Salary: $29,914
   In Orange Park, customer service roles thrive near Jacksonville, where major companies operate. You can assist residents and travelers, providing valuable support and information. The community focus ensures meaningful interactions with customers every day.
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1. ADT
   Average Salary: $90,500
   ADT provides security and monitoring services. Call Center Representatives at ADT handle customer inquiries and support. The company operates in various locations across Jacksonville, FL.
   




2. Bank of America
   Average Salary: $48,544
   Bank of America is one of the largest financial institutions in the U.S. Call Center Representatives assist customers with banking inquiries and services. Positions are available in several Jacksonville locations.
   




3. TJ Maxx
   Average Salary: $48,000
   TJ Maxx is a leading off-price retailer. Call Center Representatives support customers with issues related to shopping and orders. They have positions within Jacksonville.
   




4. UF Health
   Average Salary: $47,777
   UF Health is a major healthcare provider. Call Center Representatives assist with patient inquiries and appointment scheduling. Jobs are available in the Jacksonville medical community.
   




5. Progressive
   Average Salary: $43,000
   Progressive is a well-known insurance company. Call Center Representatives help customers with insurance questions and claims. They have several call center operations in Jacksonville.
   




6. Mphasis
   Average Salary: $42,500
   Mphasis offers IT services and solutions. Call Center Representatives provide technical support and customer service in various fields. The company hires in Jacksonville.
   




7. Farah & Farah
   Average Salary: $38,783
   Farah & Farah is a personal injury law firm. Call Center Representatives manage client inquiries and intake forms. Opportunities exist in their Jacksonville offices.
   




8. Ascendo Resources
   Average Salary: $37,000
   Ascendo Resources is a staffing agency. Call Center Representatives assist in finding job opportunities for candidates and connecting with clients. They operate in the Jacksonville area.
   




9. IGT
   Average Salary: $36,990
   IGT is a global gaming company. Call Center Representatives provide customer support for gaming products and services. Job positions are available in Jacksonville.
   




10. Atlantic Eye Institute
    Average Salary: $35,988
    Atlantic Eye Institute specializes in eye care. Call Center Representatives assist patients with scheduling and inquiries. They have locations in Jacksonville.
    

1. Technical Account Manager
   Average Salary: $76,524
   This role involves managing client relationships and ensuring they receive the technical support they need. Companies in Jacksonville rely on these professionals to help clients solve issues efficiently. Strong communication and problem-solving skills are vital for success in this position.
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2. Outside Sales Representative
   Average Salary: $75,220
   In this job, you will work directly with clients in the field, promoting products and building new customer relationships. Companies in Jacksonville often seek driven individuals who can present solutions effectively. A background in customer service can be a great advantage.
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3. Account Manager
   Average Salary: $71,044
   Account Managers focus on maintaining client satisfaction and growing business opportunities. Companies in Jacksonville value professionals who excel in communication and relationship building. Success in this position often leads to further career advancements within the organization.
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4. Sales Support Specialist
   Average Salary: $49,742
   This position provides essential support to sales teams by handling administrative tasks and client inquiries. Businesses in Jacksonville look for detail-oriented individuals who can juggle multiple responsibilities. Strong organizational skills will help you excel in this role.
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5. Appointment Setter
   Average Salary: $47,678
   As an Appointment Setter, your main task involves contacting potential clients to schedule meetings. Many firms in Jacksonville appreciate enthusiastic candidates who can engage customers over the phone. This entry-level position can lead to further opportunities in sales or customer service.
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6. Technical Support Specialist
   Average Salary: $45,400
   In this role, you assist customers with technical issues, helping them troubleshoot and resolve problems. Jacksonville companies often seek candidates who possess strong technical knowledge and great troubleshooting skills. Excellent communication is essential to explain complex technical concepts clearly.
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7. Telemarketer
   Average Salary: $44,700
   Telemarketers engage with potential customers over the phone, promoting products or services. This role requires a persuasive approach and excellent speaking skills, often found in Jacksonville businesses. Success depends on your ability to connect with people and generate interest.
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8. Claims Processor
   Average Salary: $42,484
   Claims Processors evaluate insurance claims by verifying information and determining payout eligibility. Companies in Jacksonville look for detail-oriented professionals who can manage these tasks efficiently. Strong analytical skills will support success in this position.
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9. Billing Specialist
   Average Salary: $39,965
   This position involves managing billing inquiries and ensuring customer accounts are accurate. Many businesses in Jacksonville rely on Billing Specialists to maintain financial information correctly. Attention to detail and strong mathematical skills are crucial in this role.
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10. Customer Service Representative
    Average Salary: $35,924
    Customer Service Representatives interact directly with clients to provide support and assistance. Companies in Jacksonville highly value individuals who can exhibit patience and problem-solving skills. This role often serves as a launching point for more advanced positions in customer relations.
    Find Customer Service Representative jobs in Jacksonville, FL