Call Center Representative Salary in Lowell, MA

A Call Center Representative in Lowell, MA can expect to earn an average yearly salary of about $49,333. Salaries in this field often vary based on experience and specific responsibilities. Entry-level positions may start around $31,750 per year. As representatives gain experience and enhance their skills, they can earn higher salaries, with many making over $57,000 annually.

The salary range provides lucrative opportunities for career advancement. Approximately 8.1% of representatives earn around $31,750, while some reach up to $60,000 annually. This salary data highlights the potential for growth in this profession, making it an attractive option for job seekers looking to build their careers in customer service.

1. Wilmington, MA
   Average Salary: $46,308
   Working in Wilmington offers great opportunities in the customer service field. The town's proximity to Boston allows representatives to work for major companies specializing in telecommunications and retail.
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2. Nashua, NH
   Average Salary: $44,754
   Nashua is home to several well-known companies that rely on customer support. Representatives here enjoy a friendly work environment with a strong focus on teamwork and helping clients.
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3. Salem, NH
   Average Salary: $41,122
   In Salem, customer service roles provide a chance to engage with a variety of customers every day. The local businesses value quality service, making this a rewarding place to work.
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4. Chelmsford, MA
   Average Salary: $39,750
   Chelmsford boasts a variety of businesses that create a demand for skilled customer service agents. Employees here can expect to build strong connections with both customers and colleagues.
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5. Windham, NH
   Average Salary: $38,595
   Windham, known for its community-oriented atmosphere, offers customer service positions in local retail and service industries. Representatives enjoy a supportive workplace focused on customer satisfaction.
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6. North Chelmsford, MA
   Average Salary: $38,436
   North Chelmsford is a growing area with numerous companies offering customer support roles. Representatives play a vital role in ensuring excellent service which keeps customers coming back.
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7. Andover, MA
   Average Salary: $37,922
   Andover provides a wealth of opportunities for professionals in customer service. The area is rich with businesses that emphasize effective communication and responsive support.
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8. Lawrence, MA
   Average Salary: $37,406
   In Lawrence, representatives help various businesses enhance their customer experiences. The area is lively, and working here means interacting with a diverse clientele.
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9. North Andover, MA
   Average Salary: $37,176
   North Andover offers a friendly work environment for those in customer service. The town has several companies that appreciate dedicated representatives who can manage customer inquiries effectively.
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1. College Hunks Hauling Junk and Moving
   Average Salary: $41,000
   College Hunks Hauling Junk and Moving offers Call Center Representative jobs that focus on customer service and scheduling. In Lowell, MA, representatives play a key role in helping clients with junk removal and moving services. The company values its employees and aims to create a fun work environment.
   




2. Lowell Community Health Center
   Average Salary: $35,222
   At Lowell Community Health Center, Call Center Representatives assist patients with scheduling appointments and answering questions about services. This organization serves the community and offers a rewarding workplace for those looking to make a difference. Locations in Lowell provide a supportive atmosphere for staff.
   

1. Technical Account Manager
   Average Salary: $120,783
   In this role, you will support clients with technical issues and product inquiries. You will work closely with product teams to enhance customer experiences and ensure client satisfaction. Companies like TechTarget and Kronos in the area often seek individuals who excel in communication and problem-solving.
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2. Appointment Setter
   Average Salary: $75,000
   This position involves contacting potential clients to schedule appointments for sales teams. You will play a key role in generating leads and helping the sales process. Local businesses like DISH and Verizon appreciate motivated professionals who can engage effectively with customers.
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3. Outside Sales Representative
   Average Salary: $73,172
   In this job, you will visit clients in person, build relationships, and identify their needs. You'll need to showcase products and services to drive sales. Companies such as ADT and Xfinity value individuals who are persuasive and goal-oriented.
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4. Account Manager
   Average Salary: $67,916
   As an Account Manager, you will oversee client accounts and maintain relationships. You will ensure clients are happy and understand how to utilize products. Local firms like Fleet Boston and Liberty Mutual count on skilled communicators to manage their client interactions.
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5. Sales Support Specialist
   Average Salary: $65,333
   This role involves assisting the sales team with customer inquiries and order processing. You will provide administrative support and ensure that the sales process runs smoothly. Companies in the area, like Staples and Frito-Lay, look for team players who can help meet customer needs.
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6. Billing Specialist
   Average Salary: $41,167
   In this position, you will handle billing inquiries and assist clients with payment processes. You'll need to communicate clearly to resolve any issues. Local businesses such as Olin College and Wellforce typically seek individuals who can manage accounts and provide excellent service.
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7. Telemarketer
   Average Salary: $36,000
   Telemarketers reach out to potential customers to inform them about products and services. You will engage in persuasive conversation and work toward setting appointments or making sales. Companies like McCarthy and Better Business Bureau often look for energetic individuals who can make a connection over the phone.
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8. Customer Service Representative
   Average Salary: $34,826
   In this key role, you will assist customers with their inquiries and provide support for products and services. Strong problem-solving and communication skills will help you address customer needs effectively. Local employers like CVS and Lowe’s value those who can deliver positive customer experiences.
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