Call Center Representative Salary in Pomona, CA

In Pomona, CA, Call Center Representatives earn an average yearly salary of about $34,986. This income offers a solid foundation for individuals entering the workforce or looking to develop their careers. Salaries can range between approximately $32,000 and $38,300, depending on experience and specific job responsibilities.

As representatives gain more experience, their earnings may increase. For instance, entry-level positions typically start around $32,000. With a few years of experience, salaries can rise to over $37,000. Many employers offer additional benefits, such as health insurance and paid time off, which can enhance overall compensation.

Working in a call center provides great opportunities for professional growth. Many companies promote from within, allowing employees to advance their careers while increasing their earning potential. Overall, a position as a Call Center Representative in Pomona can be both rewarding and lucrative for those ready to take on the challenge.

1. Montclair, CA
   Average Salary: $107,500
   Working in Montclair offers a friendly environment for customer service roles. Companies like Target and Walmart provide opportunities to support their customers and build strong problem-solving skills.
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2. Chino Hills, CA
   Average Salary: $101,115
   Chino Hills hosts several call centers that focus on customer satisfaction. Employees enjoy a supportive atmosphere while working with well-known brands, enhancing their communication skills and customer relations.
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3. La Puente, CA
   Average Salary: $88,417
   La Puente features a variety of businesses that rely on effective customer service. Local companies provide a great work environment for those looking to enhance their communication and multitasking abilities.
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4. West Covina, CA
   Average Salary: $81,085
   In West Covina, numerous companies value customer support and have open positions for service representatives. This city offers chances to develop strong listening and problem-solving skills in a collaborative setting.
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5. Claremont, CA
   Average Salary: $73,198
   Claremont is home to businesses that prioritize customer care, providing a welcoming workplace. Residents can work with local firms and gain valuable experience in handling customer inquiries.
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6. Ontario, CA
   Average Salary: $67,323
   Ontario boasts a vibrant business scene, with call centers that champion customer service. Job seekers can find roles that help them improve their communication skills and interact with diverse customers.
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7. Baldwin Park, CA
   Average Salary: $66,496
   Baldwin Park features many companies that focus on customer engagement. Working here allows employees to address customer needs and strengthen their service skills in a team-oriented environment.
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8. Rancho Cucamonga, CA
   Average Salary: $55,065
   Rancho Cucamonga offers a range of job opportunities in customer support. With numerous companies in the area, employees can thrive in a dynamic and fast-paced workplace.
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9. Diamond Bar, CA
   Average Salary: $40,111
   In Diamond Bar, companies appreciate the importance of customer service roles. Job seekers can find rewarding positions that help them develop their professional communication and conflict-resolution abilities.
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10. Upland, CA
    Average Salary: $37,491
    Upland has a strong demand for customer service representatives in various industries. This city provides an excellent opportunity for individuals to enhance their skills while supporting customers effectively.
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1. LERETA, LLC
   Average Salary: $35,707
   LERETA, LLC is a leading provider of tax and flood services. Call Center Representatives at LERETA, located in Pomona, CA, handle customer inquiries and provide support to ensure client satisfaction. The company values teamwork and offers a positive work environment.
   




2. B2Sign, Inc.
   Average Salary: $32,000
   B2Sign, Inc. specializes in providing high-quality signage solutions. In Pomona, CA, Call Center Representatives work closely with clients to manage orders and address any questions. The company fosters a supportive culture, encouraging growth and learning for its staff.
   

1. Appointment Setter
   Average Salary: $82,500
   An Appointment Setter connects with potential clients to schedule appointments for sales representatives. They use effective communication skills to engage prospects and promote services, ensuring a steady client pipeline. Companies like Sitel and Teleperformance in the area often seek enthusiastic individuals for this role.
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2. Outside Sales Representative
   Average Salary: $67,292
   An Outside Sales Representative travels to meet clients and promote products or services. This role requires excellent relationship-building skills and the ability to close deals in various environments. Firms like AT&T and Blissful Days look for driven individuals to join their sales teams.
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3. Customer Care Specialist
   Average Salary: $65,000
   A Customer Care Specialist focuses on providing excellent support to customers through various channels. They address inquiries, resolve issues, and ensure customer satisfaction. In Pomona, companies like Verizon and Comcast value this role for maintaining quality service.
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4. Sales Support Specialist
   Average Salary: $63,603
   A Sales Support Specialist assists the sales team by handling various administrative tasks, allowing them to focus on selling. They manage orders, update records, and provide product information to clients. Local organizations like FedEx and Amazon prize this support for boosting sales efficiency.
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5. Account Manager
   Average Salary: $53,787
   An Account Manager maintains relationships with existing clients and ensures their needs are met. They develop strategies to enhance client satisfaction and grow accounts, often driving revenue for the company. Businesses in Pomona, like ADP and Wells Fargo, appreciate a skilled account manager's contribution.
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6. Billing Specialist
   Average Salary: $44,881
   A Billing Specialist oversees billing processes and ensures accuracy in invoices. They resolve any discrepancies and communicate with clients regarding payment issues. Companies such as UnitedHealth Group and Anthem prioritize this role to maintain smooth financial operations.
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7. Customer Service Representative
   Average Salary: $39,401
   A Customer Service Representative provides assistance and answers questions from clients. They handle inquiries over the phone or online, aiming to resolve issues quickly. Many retailers and service providers in Pomona, like Target and Starbucks, hire representatives to enhance customer relationships.
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8. Claims Processor
   Average Salary: $34,670
   A Claims Processor evaluates insurance claims and determines their validity. They process paperwork, investigate claims, and communicate findings to clients. Insurance companies such as Farmers Insurance and Allstate in the area rely on skilled processors to manage claims efficiently.
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9. Telemarketer
   Average Salary: $33,167
   A Telemarketer reaches out to potential customers over the phone to promote products or gather information. They must be persuasive and organized, as they often work with leads and follow up diligently. Local companies like Time Warner and DirectTV often hire telemarketers to boost their sales efforts.
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