Call Center Representative Salary in Pomona, CA

In Pomona, CA, Call Center Representatives earn an average yearly salary of around $35,863. Salaries in this role can vary based on experience and specific job duties. The lowest salary starts at approximately $32,000 and can go up to about $42,000 for those in more senior positions.

Around 15.8% of Call Center Representatives earn about $32,000, while 7.9% make around $32,909. As representatives gain experience, earnings increase, with approximately 11.9% of employees earning around $40,000. The opportunity for growth exists, and those who are dedicated and excel in their roles can see their salary rise over time.

This position offers a stable income and a chance to develop valuable skills in customer service and communication, making it a solid choice for job seekers in the area.

1. Montclair, CA
   Average Salary: $107,500
   In Montclair, working in customer support roles offers a productive work environment. Employees often assist clients for companies like Target and other local retailers, providing essential service and resolving issues promptly.
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2. Chino Hills, CA
   Average Salary: $101,571
   Chino Hills boasts a welcoming atmosphere for customer service professionals. Many people in this area help customers for well-known brands, developing strong communication skills and gaining valuable experience in the process.
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3. La Puente, CA
   Average Salary: $89,421
   La Puente presents opportunities for those seeking roles focused on customer interaction. Employees commonly find positions with local businesses, building rapport with clients and ensuring their needs are met effectively.
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4. West Covina, CA
   Average Salary: $85,233
   In West Covina, the demand for customer support specialists is strong. Professionals in this city often work with major companies, resolving inquiries and ensuring high levels of customer satisfaction.
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5. Claremont, CA
   Average Salary: $75,059
   Claremont offers a vibrant community where customer service roles thrive. Many find fulfilling positions with local businesses, where they can make a direct impact on customer experiences.
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6. Ontario, CA
   Average Salary: $68,291
   Ontario provides a variety of positions in customer service, especially within large companies. Workers frequently handle inquiries and assist clients, honing their skills in a dynamic and supportive environment.
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7. Baldwin Park, CA
   Average Salary: $67,778
   Baldwin Park has a growing number of opportunities for those interested in customer service roles. Residents often engage with customers for businesses like healthcare providers, ensuring that clients feel valued and heard.
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8. Rancho Cucamonga, CA
   Average Salary: $57,184
   At Rancho Cucamonga, customer support positions attract many professionals. The city features numerous businesses where employees provide crucial service and support, enhancing their professional skills.
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9. Diamond Bar, CA
   Average Salary: $40,111
   Diamond Bar is an excellent location for customer service roles. Many professionals work with well-regarded organizations, focusing on meeting customer needs and fostering positive relationships.
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10. Upland, CA
    Average Salary: $37,774
    Upland offers a range of customer support roles for job seekers. People in this area often assist customers for various businesses, playing an important role in maintaining high satisfaction levels and building loyalty.
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1. TEKsystems
   Average Salary: $39,000
   TEKsystems offers a supportive work environment for Call Center Representatives. Employees help customers across various industries, providing technical support and solutions. The company operates in Pomona and in other cities, giving employees opportunities to grow.
   




2. LERETA, LLC
   Average Salary: $35,707
   At LERETA, LLC, Call Center Representatives play a key role in assisting clients with property data and tax services. The company values customer service and maintains a strong presence in Pomona and surrounding areas.
   




3. B2Sign, Inc.
   Average Salary: $32,000
   B2Sign, Inc. employs Call Center Representatives to manage customer inquiries related to signage and marketing solutions. This company offers a dynamic work atmosphere in Pomona, fostering teamwork and collaboration.
   

1. Appointment Setter
   Average Salary: $82,500
   This role involves contacting potential clients to schedule appointments for sales teams. Companies in the area often look for motivated individuals who can manage phone calls effectively. Strong communication skills are key to success in this position.
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2. Outside Sales Representative
   Average Salary: $67,339
   In this position, you will meet clients in person to discuss products and services. Successful candidates typically enjoy building relationships and often travel within the region. Companies seek individuals with a strong sales background and excellent interpersonal skills.
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3. Customer Care Specialist
   Average Salary: $65,000
   This role focuses on providing top-notch support to customers through various channels. You will help customers resolve issues and answer their inquiries. Companies value people who can listen well and give clear solutions.
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4. Sales Support Specialist
   Average Salary: $63,603
   This job involves assisting the sales team with administrative and operational tasks. You will help prepare presentations and manage sales documentation. Local firms appreciate candidates who are organized and can support their sales efforts efficiently.
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5. Account Manager
   Average Salary: $54,126
   As an account manager, you will oversee client accounts and ensure satisfaction with products. This role involves regular communication with clients to understand their needs. Companies look for individuals who can maintain strong relationships and drive sales growth.
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6. Billing Specialist
   Average Salary: $46,666
   This position entails managing billing accounts and addressing any payment issues. You will ensure accuracy in invoices and help clients understand their bills. Organizations seek detail-oriented candidates who can handle financial information carefully.
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7. Customer Service Representative
   Average Salary: $39,650
   In this role, you will assist customers by answering inquiries and resolving issues. You will communicate through phone calls and emails to ensure customer satisfaction. Companies value individuals who can create positive experiences for their clients.
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8. Claims Processor
   Average Salary: $34,670
   As a claims processor, you will evaluate and process insurance claims for clients. You will need to assess documentation and communicate with policyholders. Local insurance companies often seek individuals who are detail-oriented and can work under deadlines.
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9. Telemarketer
   Average Salary: $33,167
   This job requires you to make outbound calls to promote products or services. You will engage potential customers and encourage them to listen to sales pitches. Many companies appreciate energetic individuals who can persuade and generate interest.
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