Call Center Representative Salary in Quincy, MA

In Quincy, MA, Call Center Representatives earn a range of salaries, reflecting various levels of experience and responsibilities. The average yearly salary for this role stands at about $41,411. Salaries can start around $34,000 for those new to the field and can rise significantly with experience. For instance, seasoned Representatives can make up to $48,050 annually.

The pay scale shows a positive trend as experience grows. Just to illustrate, after a few years in the industry, one could earn approximately $43,386, while reaching a more experienced level can lead to salaries around $45,495 or more. This indicates that hard work and dedication in the role can lead to rewarding financial benefits over time.

1. Boston, MA
   Average Salary: $43,246
   Working in Boston as a customer service professional offers ample opportunities. Many large companies, like State Street and Boston Scientific, have a strong presence in the area. Employees benefit from a vibrant city filled with culture and a supportive job market.
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2. Canton, MA
   Average Salary: $42,385
   In Canton, professionals can thrive in a friendly environment focused on customer care. The proximity to companies such as Dunkin' Brands provides job seekers with solid career prospects. The community is tight-knit, making it easy to build connections.
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3. Roxbury, MA
   Average Salary: $40,310
   Roxbury offers diverse opportunities for those in customer support roles. The area's growth encourages companies to expand their teams, creating jobs for skilled communicators. Engaging with the community is a fulfilling aspect of working in this vibrant neighborhood.
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4. Dorchester, MA
   Average Salary: $37,995
   Dorchester presents a dynamic landscape for customer service careers. The area hosts many businesses that value customer interaction. Residents enjoy a mix of urban life and suburban charm, making it an appealing place to work and grow professionally.
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1. Healthcare Financial, Inc.
   Average Salary: $44,140
   Healthcare Financial, Inc. offers competitive salaries for Call Center Representatives. Employees handle inquiries and provide support related to healthcare billing and financial services. The company operates in Quincy, MA, and creates a dynamic environment focused on helping clients with their financial needs.
   




2. Randstad
   Average Salary: $37,990
   Randstad is a staffing company that connects Call Center Representatives with various employers. The roles involve managing customer interactions and ensuring client satisfaction. Randstad has a presence in Quincy, MA, and offers flexible job opportunities across different industries.
   




3. Vaco
   Average Salary: $37,500
   Vaco provides professional staffing services, including for Call Center Representative roles. Employees support customers by addressing their needs and resolving issues. Vaco operates in Quincy, MA, and emphasizes a supportive work culture while helping candidates find their ideal job.
   

1. Telemarketer
   Average Salary: $88,750
   Telemarketers in Quincy, MA, engage potential customers through phone calls. They promote products and services while aiming to generate leads and sales. Companies like Xfinity and Verizon often seek talented individuals in this role.
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2. Appointment Setter
   Average Salary: $75,625
   Appointment setters in the Quincy area play a key role in managing schedules for sales teams. They reach out to clients to arrange meetings and ensure the sales process runs smoothly. This position is commonly found at local businesses such as Comcast.
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3. Outside Sales Representative
   Average Salary: $71,335
   Outside sales representatives travel to meet clients and build relationships outside the office. They focus on acquiring new customers and closing deals in their assigned territories. Many organizations, including local tech firms, look for candidates who excel in face-to-face interactions.
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4. Account Manager
   Average Salary: $71,260
   Account managers in Quincy serve as the main point of contact for clients. They handle accounts, build strong relationships, and ensure client satisfaction. Companies like SHI International often require dedicated professionals for this role.
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5. Billing Specialist
   Average Salary: $67,085
   Billing specialists ensure accurate invoicing and financial records for companies. They communicate with clients regarding payment issues and reconciliations. Many healthcare and tech organizations in Quincy seek detail-oriented individuals for this important position.
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6. Technical Account Manager
   Average Salary: $57,500
   Technical account managers assist clients with technical issues while maintaining strong relationships. They provide support and guidance on product usage, aiming to enhance customer satisfaction. Companies such as IBM often recruit for this specialized role in Quincy.
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7. Customer Care Specialist
   Average Salary: $55,330
   Customer care specialists focus on delivering exceptional support to clients in Quincy. They assist with inquiries, resolve issues, and ensure a positive experience. Many local retail and service companies value these skilled professionals for their customer-first approach.
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8. Sales Support Specialist
   Average Salary: $50,648
   Sales support specialists help sales teams by providing administrative assistance. They manage data, prepare reports, and streamline processes to boost efficiency. Organizations in Quincy often hire these individuals to enhance their sales operations.
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9. Claims Processor
   Average Salary: $42,729
   Claims processors review and evaluate insurance claims to determine validity. They work to ensure that claims are processed efficiently and accurately. Businesses such as local insurance companies in Quincy often have roles available in this area.
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10. Customer Service Representative
    Average Salary: $40,212
    Customer service representatives in Quincy interact with customers to resolve issues and answer questions. They work in various industries and are essential to maintaining company reputation. Many organizations, including major retailers, regularly seek applicants for this role.
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