Call Center Representative Salary in Quincy, MA

In Quincy, MA, a Call Center Representative can expect to earn a competitive salary. The average yearly salary for this position is around $41,812. However, actual salaries can vary based on experience and specific job responsibilities.

Entry-level representatives might start with a salary of about $34,000. As they gain experience, their pay can increase significantly. For instance, a representative with a few years in the field could see their salary rise to around $42,218. More experienced professionals often earn salaries reaching up to $48,050.

This range shows that the role of a Call Center Representative not only provides a good entry point into the job market but also offers solid opportunities for growth and advancement.

1. Boston, MA
   Average Salary: $43,092
   Working in customer service roles in Boston provides a dynamic experience. The city is home to companies like HubSpot and Wayfair, which often seek skilled individuals to enhance their customer support teams.
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2. Canton, MA
   Average Salary: $42,385
   Canton offers a supportive environment for those in customer service. With various businesses in the area, including companies like Dunkin', opportunities to assist customers and solve their issues are plentiful.
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3. Roxbury, MA
   Average Salary: $40,645
   Roxbury features a diverse community that values strong customer relationships. Local businesses, alongside larger firms, often look for dedicated individuals to provide excellent customer assistance.
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4. Dorchester, MA
   Average Salary: $37,995
   In Dorchester, customer service roles play a crucial part in local commerce. The neighborhood hosts several organizations, including healthcare companies, where helping customers remains a top priority.
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1. Healthcare Financial, Inc.
   Average Salary: $44,140
   Healthcare Financial, Inc. offers competitive salaries for Call Center Representatives. Employees work in a supportive environment that values communication and teamwork. The company operates in Quincy, MA, and focuses on providing top-notch services related to healthcare finance.
   




2. Vaco
   Average Salary: $37,250
   Vaco provides Call Center Representatives with a dynamic workplace and opportunities for growth. Located in Quincy, MA, Vaco connects clients and job seekers while offering excellent training programs. Employees appreciate the focus on personal development and work-life balance.
   

1. Telemarketer
   Average Salary: $88,750
   In this role, you connect with potential customers to promote products and services. A company like Teleperformance in Quincy, MA often looks for persuasive individuals who enjoy speaking on the phone. Successful telemarketers build rapport and inform clients about offers.
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2. Appointment Setter
   Average Salary: $74,016
   An appointment setter focuses on scheduling calls and meetings between clients and sales teams. This job often involves working for local businesses, helping them generate leads and organize appointments to boost sales. Strong communication skills are a must in this fast-paced position.
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3. Account Manager
   Average Salary: $73,160
   As an account manager, you will maintain relationships with existing clients while seeking new business opportunities. Companies in healthcare and technology in Quincy, MA value professionals who can deliver excellent customer service. This role requires problem-solving skills and a proactive attitude.
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4. Outside Sales Representative
   Average Salary: $71,384
   This position involves meeting with clients outside the office to promote products and services directly. Companies in the manufacturing industry often seek dynamic individuals who can travel and close sales. Success in this role comes from building strong relationships and understanding customer needs.
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5. Billing Specialist
   Average Salary: $67,085
   Billing specialists are responsible for processing invoices and ensuring accurate payments. Organizations in Quincy, MA, particularly in finance and healthcare, require detail-oriented professionals to handle sensitive information. This role includes working with customers to resolve any billing issues.
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6. Technical Account Manager
   Average Salary: $57,500
   In this position, you offer support to clients using technical products or services. Companies in the IT sector often need skilled professionals who can solve problems and communicate effectively with customers. Your expertise will help clients maximize the value of their purchases.
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7. Customer Care Specialist
   Average Salary: $55,048
   Customer care specialists assist customers with inquiries and provide solutions to their problems. Businesses in retail and telecommunications in Quincy prioritize candidates who are patient and empathetic. This role is crucial for fostering customer loyalty and satisfaction.
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8. Sales Support Specialist
   Average Salary: $50,648
   A sales support specialist aids the sales team by managing orders and customer inquiries. Many local companies in Quincy value individuals who can handle administrative tasks alongside customer interactions. This job involves organization and the ability to work under pressure.
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9. Claims Processor
   Average Salary: $42,729
   Claims processors evaluate and process insurance claims for clients. Companies in the insurance sector in Quincy often look for detail-oriented individuals to ensure timely and accurate payments. This role requires strong analytical skills to review documentation thoroughly.
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10. Customer Service Representative
    Average Salary: $40,339
    Customer service representatives provide assistance and information to customers over the phone or online. Many businesses in Quincy, such as grocery chains and tech firms, depend on these professionals to enhance customer experiences. Strong communication and problem-solving skills are vital for success.
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