Call Center Representative Salary in Richardson, TX

In Richardson, TX, a Call Center Representative earns an average yearly salary of about $36,171. This average reflects a range of salaries, with some representatives making as little as $28,000 and others earning up to $50,200 annually. The salaries are spread out over various experience levels and job responsibilities.

Around 8.9% of Call Center Representatives earn about $28,000 each year. As experience and skills grow, many representatives can increase their earnings. For instance, 20.8% make around $30,018, and 17.8% earn around $32,036. The pay continues to rise with more experience. For instance, around 10.4% earn $34,055, while 11.9% make $36,073. Those who excel may reach the higher salary brackets, with 3% earning $40,109 and 1.5% getting up to $50,200.

Factors affecting pay include the company, specific role, and individual skills. The range of salaries shows that there are opportunities for growth in this field. Call Center Representatives who bring strong communication skills and a good work ethic can find rewarding positions and chances for advancement in Richardson.

1. Irving, TX
   Average Salary: $41,703
   Working in Irving offers a chance to join companies like Verizon and AT&T. The community values customer service, making it a rewarding place to help customers and solve their problems.
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2. The Colony, TX
   Average Salary: $40,710
   The Colony is home to various businesses that prioritize customer care. This role allows you to engage with customers and help them with their inquiries in a friendly atmosphere.
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3. Mesquite, TX
   Average Salary: $40,636
   In Mesquite, you can find opportunities with retailers and service providers that focus on excellent customer support. It's a great place to develop your communication skills while assisting callers.
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4. Addison, TX
   Average Salary: $39,613
   Addison hosts many corporate offices and is known for its bustling business scene. This offers a dynamic environment where you can assist a diverse range of customers and build relationships.
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5. Plano, TX
   Average Salary: $37,045
   Plano is home to many large companies, creating numerous opportunities for customer service roles. Engaging with customers in this growing city provides a chance to make a positive impact.
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6. Dallas, TX
   Average Salary: $36,758
   Dallas, a major business hub, offers a variety of positions in customer service. Working here means connecting with a rich mix of clients and being part of a large professional community.
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7. Frisco, TX
   Average Salary: $34,845
   Frisco’s expanding job market includes many companies looking for customer service talent. Here, you can enhance your skills while contributing to a thriving business landscape.
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8. Garland, TX
   Average Salary: $34,171
   Garland is known for its friendly workforce and offers many roles in customer support. This city provides an inviting environment to connect with customers and help them find solutions.
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9. Allen, TX
   Average Salary: $33,994
   Allen has a vibrant community and a growing economy, leading to various customer service opportunities. You'll work in a supportive environment where helping customers is key.
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10. Carrollton, TX
    Average Salary: $33,066
    Carrollton features numerous businesses that value customer service roles. This city allows you to engage with a diverse customer base while providing support and assistance.
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1. New Life Ministries
   Average Salary: $38,840
   New Life Ministries offers competitive salaries for Call Center Representatives in Richardson, TX. Employees assist callers with various inquiries while enjoying a supportive work environment. The company values communication skills and provides training for smooth operations.
   




2. Inwood National Bank
   Average Salary: $38,075
   Inwood National Bank, located in Richardson, TX, hires Call Center Representatives to help customers with banking services. This role includes answering inquiries and providing support. The company fosters a team-oriented culture while rewarding its staff with solid salaries.
   




3. Allied Universal
   Average Salary: $34,667
   Allied Universal provides security solutions and hires Call Center Representatives in Richardson, TX. Employees manage communication with clients and help address their needs. The company promotes professional growth and offers a friendly work environment.
   




4. Steward Health Care
   Average Salary: $34,160
   Steward Health Care employs Call Center Representatives to support patients and providers in Richardson, TX. Representatives answer calls related to healthcare services. The company emphasizes compassion and customer service while offering a rewarding workplace.
   




5. Genpact LL
   Average Salary: $33,200
   Genpact LL operates in Richardson, TX, providing business process solutions. Call Center Representatives assist customers and clients by managing inquiries. The company offers a dynamic work environment and values its employees' contributions.
   




6. PRIME CONSULTING
   Average Salary: $32,500
   PRIME CONSULTING hires Call Center Representatives in Richardson, TX, to manage client communications and support services. Employees receive training to enhance their skills. The company values teamwork and encourages a positive work atmosphere.
   




7. Crash Champions Collision Repair Team
   Average Salary: $32,250
   Crash Champions Collision Repair Team employs Call Center Representatives to assist clients in Richardson, TX. The role involves answering calls about services and scheduling appointments. The company focuses on customer satisfaction and provides a collaborative work setting.
   




8. TRANZACT
   Average Salary: $32,000
   TRANZACT, located in Richardson, TX, recruits Call Center Representatives to help customers with inquiries and support needs. Employees work in a fast-paced environment. The company values communication skills and offers competitive compensation.
   

1. Technical Account Manager
   Average Salary: $126,015
   In this role, you provide support and guidance to customers using complex technology. You work closely with clients to help them achieve their goals by addressing their technical issues. Companies in Richardson like AT&T and Verizon seek individuals who can combine technical expertise with strong customer service skills.
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2. Account Manager
   Average Salary: $96,172
   This position involves building and maintaining relationships with clients, ensuring their needs are met. You will manage client accounts and work to enhance their experience with the company. Businesses in Richardson, such as Experian and Blockbuster, look for individuals who are organized and have excellent communication skills.
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3. Outside Sales Representative
   Average Salary: $68,183
   As an outside sales representative, you connect with clients in person to present products and services. Your goal is to build relationships and create new sales opportunities. Companies like Cisco and Texas Instruments in Richardson value individuals who are friendly, persuasive, and self-driven.
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4. Sales Support Specialist
   Average Salary: $61,780
   In this position, you assist the sales team with administrative tasks and customer inquiries. Your responsibilities include preparing sales materials and following up on leads. Organizations in Richardson, such as 7-Eleven, appreciate individuals who are detail-oriented and enjoy helping others.
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5. Appointment Setter
   Average Salary: $58,730
   An appointment setter's job is to contact potential customers and schedule meetings for sales professionals. You will use your communication skills to engage and inform clients. Companies in Richardson enjoy hiring proactive individuals who can effectively manage their time.
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6. Claims Processor
   Average Salary: $49,144
   This role involves reviewing and processing insurance claims from clients. You will ensure that all information is accurate and make decisions based on policies. Richardson companies like State Farm and Allstate seek detail-oriented individuals with strong analytical skills.
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7. Customer Care Specialist
   Average Salary: $46,249
   In this role, you assist customers with inquiries and concerns, providing exceptional service. You will solve problems and give advice to enhance the customer experience. Businesses in Richardson, such as American Airlines, value empathetic individuals who enjoy helping others.
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8. Billing Specialist
   Average Salary: $37,490
   A billing specialist manages customer accounts, processing invoices, payments, and adjustments. Attention to detail and accuracy are crucial in this role. Companies in Richardson, like Toyota and Texas Instruments, look for reliable individuals who can handle financial transactions efficiently.
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9. Customer Service Representative
   Average Salary: $35,684
   In this position, you respond to customer inquiries and resolve issues, ensuring each customer has a positive experience. Excellent communication and problem-solving skills are vital. Richardson businesses, such as Capital One, actively seek candidates who are friendly and patient.
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10. Telemarketer
    Average Salary: $33,800
    Telemarketers contact potential customers to promote products and services, aiming to generate sales leads. This role requires good communication skills and the ability to handle rejection. Companies in Richardson appreciate motivated individuals who can represent their brand positively.
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