Call Center Representative Salary in Sacramento, CA

In Sacramento, CA, a Call Center Representative earns an average yearly salary of around $51,175. This is a competitive amount, reflecting the value of the work done in this important customer service role.

The salary range for this position varies quite a bit. Some representatives start off earning about $33,000 per year. As they gain experience and take on more responsibilities, this can increase significantly. Many experienced professionals earn between $39,545 and $46,091 annually. The highest earners can make up to $105,000, showcasing the potential for growth in this field.

Overall, becoming a Call Center Representative in Sacramento offers both a stable income and opportunities for advancement. Individuals in this role play a key part in ensuring customer satisfaction, which leads to a rewarding career.

1. North Highlands, CA
   Average Salary: $101,154
   Working in customer service in North Highlands offers friendly interactions with clients daily. Companies like Sitel and Concentrix provide ample opportunities in this area.
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2. Carmichael, CA
   Average Salary: $100,333
   Carmichael presents a supportive work environment for those in customer service roles. Local businesses and larger companies like Teleperformance actively seek individuals to help with customer inquiries.
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3. Woodland, CA
   Average Salary: $97,404
   In Woodland, you can make a difference in customer experiences at various call centers. Organizations in the area appreciate dedicated staff who enjoy problem-solving.
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4. Folsom, CA
   Average Salary: $61,444
   Folsom boasts a thriving job market for customer service professionals. With companies like VPM and NTT Data located here, job seekers can find fulfilling opportunities.
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5. Rancho Cordova, CA
   Average Salary: $46,728
   Rancho Cordova is a hub for customer service roles, featuring prominent companies such as NCR Corporation. Professionals in this area enjoy working in fast-paced environments.
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6. Elk Grove, CA
   Average Salary: $43,528
   Elk Grove is home to various organizations looking for skilled customer service experts. You will find friendly colleagues and opportunities to grow your career.
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7. Roseville, CA
   Average Salary: $42,746
   Roseville offers a vibrant job market for customer service representatives. Major employers like Roseville Telephone Company contribute to a dynamic work setting.
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8. Rocklin, CA
   Average Salary: $42,409
   In Rocklin, customer service professionals enjoy engaging with clients and resolving issues. The area is home to several well-known companies enhancing the job landscape.
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9. West Sacramento, CA
   Average Salary: $41,034
   West Sacramento features many entries for those looking to excel in customer service roles. Businesses prioritize quality communication with clients, making for rewarding work.
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10. Mather, CA
    Average Salary: $40,000
    Mather is a growing community where customer service skills are highly valued. Local companies frequently seek dedicated individuals to enhance their teams.
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1. BLUEPRINT, Inc
   Average Salary: $52,050
   At BLUEPRINT, Inc, Call Center Representatives play a key role in customer relations. The company focuses on innovative communication solutions and serves clients throughout Sacramento. Employees benefit from a supportive environment and opportunities for growth.
   




2. One Community Health
   Average Salary: $48,725
   One Community Health values its Call Center Representatives for their strong commitment to improving patient care. The organization operates in various locations in Sacramento, offering a team-oriented atmosphere and dedicated resources for professional development.
   




3. Sacramento Credit Union
   Average Salary: $46,590
   The Sacramento Credit Union offers rewarding opportunities for Call Center Representatives. Employees help members with their financial needs, contributing to the community's overall economic health. The organization supports its staff with training programs and advancement opportunities.
   




4. CALIFORNIA STATE LOTTERY
   Average Salary: $43,958
   Call Center Representatives at CALIFORNIA STATE LOTTERY assist customers with inquiries about lottery games and products. Working in a dynamic environment in Sacramento, employees help promote responsible gaming while enjoying benefits such as competitive pay and career advancement.
   




5. Russell Sigler Inc
   Average Salary: $42,550
   At Russell Sigler Inc, Call Center Representatives provide essential support to customers in the HVAC industry. The company operates in Sacramento and is known for its strong commitment to employee success, offering training and resources to help staff excel.
   




6. Integrity Marketing Group
   Average Salary: $40,783
   Integrity Marketing Group employs Call Center Representatives to assist agents selling insurance products. Located in Sacramento, the company fosters a collaborative work environment that encourages personal and professional growth.
   




7. Safety Center Inc
   Average Salary: $40,000
   Safety Center Inc relies on its Call Center Representatives to engage customers in safety programs. This organization contributes to community safety in Sacramento and provides a nurturing environment that promotes teamwork and excellence.
   




8. Sacramento Native American Health Center
   Average Salary: $40,000
   Call Center Representatives at the Sacramento Native American Health Center support healthcare access for the local community. Employees play an important role in connecting patients to services and enjoy a collaborative atmosphere with a focus on cultural competence.
   




9. Pick n Pull Auto Dismantlers
   Average Salary: $37,545
   At Pick n Pull Auto Dismantlers, Call Center Representatives assist customers regarding auto parts and services. The company operates locations in Sacramento and values customer service, providing training and incentives for employees to succeed.
   




10. Sacramento Community Clinic
    Average Salary: $35,950
    Call Center Representatives at Sacramento Community Clinic help patients navigate healthcare services. The clinic serves the diverse Sacramento area and provides a welcoming workspace where employees can make a real difference in people's lives.
    

1. Technical Account Manager
   Average Salary: $135,438
   A Technical Account Manager focuses on maintaining customer relationships and ensuring they receive the support they need with products or services. In Sacramento, companies like Intel and Oracle seek professionals who can bridge the gap between technical support and customer needs. This role requires strong communication skills and a desire to help clients succeed.
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2. Account Manager
   Average Salary: $77,522
   Account Managers are responsible for managing client accounts and ensuring customer satisfaction. In the Sacramento area, businesses such as Wells Fargo and Blue Shield emphasize strong interpersonal skills and a customer-oriented approach. This position involves regular communication to understand client needs and offer solutions.
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3. Outside Sales Representative
   Average Salary: $75,458
   An Outside Sales Representative focuses on generating new business by meeting clients in person. In Sacramento, many companies like ADP and Cisco look for energetic individuals who are comfortable networking and building relationships. This role requires extensive travel and a talent for making great first impressions.
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4. Customer Care Specialist
   Average Salary: $65,400
   Customer Care Specialists provide assistance and support to clients over various channels. Employers in Sacramento, such as Sutter Health and Comcast, value candidates who can resolve issues effectively and deliver a positive experience. This role often requires empathy and strong problem-solving abilities.
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5. Claims Processor
   Average Salary: $54,880
   Claims Processors work with insurance claims, assessing information and ensuring accuracy. In Sacramento, organizations like State Farm and Blue Cross rely on accurate and efficient claims handling. This job emphasizes attention to detail and strong organizational skills.
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6. Appointment Setter
   Average Salary: $53,247
   Appointment Setters are responsible for scheduling meetings between potential clients and sales teams. Many Sacramento companies, like Guaranteed Rate and Allstate, benefit from professionals who can effectively communicate and manage time. This role often requires strong persuasion skills and confidence in making calls.
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7. Billing Specialist
   Average Salary: $51,506
   Billing Specialists focus on invoicing and managing payment processes for clients. In Sacramento, firms such as Kaiser Permanente and PG&E often seek detail-oriented individuals to ensure accurate billing. This role combines financial acumen with customer service skills to resolve inquiries.
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8. Sales Support Specialist
   Average Salary: $49,824
   Sales Support Specialists assist sales teams by managing client information and processing orders. Businesses in Sacramento, like Salesforce and AT&T, appreciate individuals who can streamline operations and improve customer satisfaction. This role demands strong organizational skills and a solid understanding of sales processes.
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9. Telemarketer
   Average Salary: $41,398
   Telemarketers engage with potential customers through phone calls to promote products or services. In Sacramento, companies like T-Mobile and ADT often hire motivated individuals to drive sales leads. Successful telemarketers are persuasive and focused on achieving targets.
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10. Customer Service Representative
    Average Salary: $40,486
    Customer Service Representatives are the frontline support for customers, addressing inquiries and resolving issues. Many organizations in Sacramento, including Tesla and Starbucks, rely on these professionals to deliver excellent service. This role requires patience, active listening, and the ability to handle various customer scenarios.
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