Call Center Representative Salary in Springfield, MA

If you're considering a career as a Call Center Representative in Springfield, MA, you'll be pleased to know that the average yearly salary for this role is around $40,447. This figure provides a solid foundation for those entering the field, and there's potential for growth as you gain experience. The salary distribution shows that many representatives earn between $37,098 and $43,393 annually. This range indicates that with dedication and skill, you can aim for a higher salary. Remember, these figures can vary based on factors like your specific role, the company you work for, and your level of experience. So, whether you're just starting or looking to advance, Springfield offers a promising environment for call center professionals.

1. Enfield, CT
   Average Salary: $44,612
   In Enfield, you can find call center roles with companies like Aetna and Cigna. These positions offer a chance to help people with their health needs, providing support and information.
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2. Northampton, MA
   Average Salary: $38,630
   Northampton offers call center jobs with local businesses and national companies. These roles often involve customer service, helping clients with their needs and inquiries.
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3. West Springfield, MA
   Average Salary: $36,900
   West Springfield has a variety of call center opportunities with companies such as MassMutual and Blue Cross Blue Shield. These jobs focus on assisting customers and handling their requests efficiently.
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4. Holyoke, MA
   Average Salary: $35,606
   Holyoke features call center positions with local and regional firms. These roles involve communicating with clients, solving their issues, and ensuring a positive experience.
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1. City of Springfield, MA
   Average Salary: $41,364
   The City of Springfield, MA offers rewarding Call Center Representative jobs. These positions focus on providing excellent customer service and support. The city operates multiple call centers, ensuring residents have access to essential services. Springfield is a vibrant city with a rich history and a growing economy.
   




2. New England Orthopedic Surgeons
   Average Salary: $39,633
   New England Orthopedic Surgeons provides Call Center Representative jobs that are integral to patient care. These roles involve handling patient inquiries, scheduling appointments, and managing patient records. The company operates several locations in Springfield, offering a stable work environment and opportunities for career growth.
   

1. Appointment Setter
   Average Salary: $85,000
   Help clients schedule meetings with our team. Work with companies like Springfield Insurance and City Health Services. Use your communication skills to make a difference.
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2. Technical Account Manager
   Average Salary: $80,900
   Manage client relationships for tech companies. Work with firms such as Springfield Tech Solutions and City IT Services. Ensure clients get the most from our products.
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3. Account Manager
   Average Salary: $72,701
   Oversee client accounts for various businesses. Companies like Springfield Retail Group and City Business Solutions need your expertise. Build strong relationships to drive growth.
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4. Sales Support Specialist
   Average Salary: $51,550
   Assist the sales team to close deals. Companies such as Springfield Sales Force and City Marketing Group rely on your support. Help create proposals and follow up with leads.
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5. Billing Specialist
   Average Salary: $46,569
   Handle invoicing and payments for clients. Work with Springfield Financial Services and City Billing Solutions. Ensure accuracy and timely processing of bills.
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6. Customer Care Specialist
   Average Salary: $41,350
   Provide top-notch service to clients. Companies like Springfield Customer Care and City Service Solutions need your help. Resolve issues and ensure customer satisfaction.
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7. Customer Service Representative
   Average Salary: $36,640
   Be the first point of contact for clients. Work with Springfield Service Center and City Help Desk. Answer questions and solve problems efficiently.
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