Customer Service Associate Salaries

Updated on Mar 08, 2025
Position
Salary

How much does a Customer Service Associate make?

The average salary for a Customer Service Associate is $34,716 per year in the US.

The average yearly salary for a Customer Service Associate is approximately $34,716. This figure reflects a range of earnings based on experience and responsibilities within the role.


On the lower end, individuals can expect to earn around $25,000. As they gain more experience, salaries can rise significantly. For example, those with a few years in the field often earn between $32,364 and $37,273. Highly experienced associates can make up to $52,000 or more.


The salary distribution also shows a steady increase as associates gain skills and advance in their careers. Earning potential in this role is promising, making it an attractive option for job seekers looking to enter the customer service field.

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What are the highest paying cities for a Customer Service Associate?

For Customer Service Associate jobs, Green Bay, WI, stands out as the highest-paying city, offering an average salary of $49,390. Following closely are Seattle, WA, and Washington, DC, with average salaries around $46,000. Other cities like San Francisco, Albany, and Stamford also provide competitive pay, making them great options for job seekers in this field.
Graph displaying highest paying cities salaries for Customer Service Associate jobs, highlighting Green Bay, WI with the highest at $49,390 and Denver, CO with the lowest at $41,253.
  1. Green Bay, WI
    Average Salary: $49,390
    Working in customer service in Green Bay offers a chance to be part of a friendly community. You may find opportunities with local businesses or larger companies like Schneider National, providing support to customers across various industries.
    Find Customer Service Associate jobs in Green Bay, WI


  2. Seattle, WA
    Average Salary: $46,052
    In Seattle, you will engage with a diverse range of customers while working for major companies like Amazon and Starbucks. The city's vibrant economy offers great opportunities to develop your skills in a fast-paced and innovative environment.
    Find Customer Service Associate jobs in Seattle, WA


  3. Washington, DC
    Average Salary: $45,924
    Customer service roles in Washington, DC allow you to support both residents and tourists alike. The presence of several government agencies and nonprofits creates a rewarding atmosphere where helping others is key.
    Find Customer Service Associate jobs in Washington, DC


  4. San Francisco, CA
    Average Salary: $45,173
    San Francisco boasts a thriving job market for customer service roles, especially within the tech industry. Companies like Salesforce and Airbnb provide exciting work environments that focus on customer satisfaction and innovation.
    Find Customer Service Associate jobs in San Francisco, CA


  5. Albany, NY
    Average Salary: $43,873
    In Albany, working in customer service can lead to rewarding experiences in sectors like education and healthcare. Local organizations and state agencies offer many chances to help people in your community.
    Find Customer Service Associate jobs in Albany, NY


  6. Stamford, CT
    Average Salary: $43,013
    Stamford's position as a financial hub means there are many customer service opportunities in corporate settings. You can expect to collaborate with professionals from top companies and enhance your career.
    Find Customer Service Associate jobs in Stamford, CT


  7. Boston, MA
    Average Salary: $42,066
    Boston offers excellent customer service career prospects in various fields, including education and healthcare. Companies like Boston Scientific and Dana-Farber Cancer Institute value quality support and provide a strong team atmosphere.
    Find Customer Service Associate jobs in Boston, MA


  8. Los Angeles, CA
    Average Salary: $41,638
    In Los Angeles, working in customer service often connects you with a diverse customer base. The city is home to large entertainment and tech companies, creating exciting and dynamic work environments.
    Find Customer Service Associate jobs in Los Angeles, CA


  9. Orlando, FL
    Average Salary: $41,485
    Orlando, known for its tourist attractions, offers unique customer service roles. You can work with major theme parks and hotels, ensuring visitors have memorable experiences during their stay.
    Find Customer Service Associate jobs in Orlando, FL


  10. Denver, CO
    Average Salary: $41,253
    Denver's growing economy includes a variety of customer service jobs, particularly in the outdoor and recreational sectors. The city's focus on community and service makes it an enjoyable place to work.
    Find Customer Service Associate jobs in Denver, CO

What are the best companies a Customer Service Associate can work for?

For those seeking high-paying Customer Service Associate roles, several companies stand out. Feldstein Jewelers leads the way with an impressive average salary of $116,897, followed closely by USA Capital Group at $107,500. Other noteworthy companies include Owens & Minor and AGI, offering average salaries of $103,442 and $96,179, respectively.
Graph displaying best paying company salaries for Customer Service Associate jobs, highlighting Feldstein Jewelers with the highest at $116,897 and King County, WA with the lowest at $62,683.
  1. Feldstein Jewelers
    Average Salary: $116,897
    At Feldstein Jewelers, Customer Service Associates play a crucial role in providing exceptional support to customers seeking luxury jewelry. The company has locations across major cities, ensuring a vibrant retail experience.


  2. USA CAPITAL GROUP
    Average Salary: $107,500
    USA Capital Group offers competitive salaries for Customer Service Associates who assist clients in navigating financial services. With operations mainly in urban centers, this role requires excellent communication skills.


  3. Owens & Minor
    Average Salary: $103,442
    Owens & Minor values its Customer Service Associates highly, providing support in the healthcare supply chain. Positions are available in various locations, especially near major hospitals and medical facilities.


  4. AGI
    Average Salary: $96,179
    AGI employs Customer Service Associates to manage client relations in a fast-paced environment. The company has offices in key cities, allowing team members to engage with clientele directly.


  5. General Dynamics Information Technology
    Average Salary: $86,181
    General Dynamics Information Technology focuses on providing tech solutions. Customer Service Associates assist clients in understanding services. Positions exist across the country, often in technology hubs.


  6. Solar Advisors
    Average Salary: $85,000
    Solar Advisors seeks dedicated Customer Service Associates to help customers transition to solar energy solutions. The company operates in various states, promoting renewable energy and sustainability.


  7. Abbott
    Average Salary: $67,624
    Abbott employs Customer Service Associates to support healthcare products and services. With locations worldwide, they focus on integrity in helping customers access essential health solutions.


  8. Stryker
    Average Salary: $67,217
    At Stryker, Customer Service Associates contribute to improving healthcare outcomes by addressing client inquiries. The company has operations in many areas, creating a supportive and impactful environment.


  9. American Arbitration Association
    Average Salary: $63,000
    The American Arbitration Association offers opportunities for Customer Service Associates who assist in arbitration and mediation processes. The organization operates in multiple regions, promoting effective conflict resolution.


  10. King County, WA
    Average Salary: $62,683
    King County employs Customer Service Associates to provide essential public support services. This role impacts local community members, with opportunities in various government offices throughout the county.

How to earn more as a Customer Service Associate?

As a Customer Service Associate, you have many opportunities to increase your earnings. Focus on these factors to boost your income:

  1. Gain Experience: Employers often pay more for experienced associates. Stay in the field to build your skills and resume.
  2. Improve Your Skills: Take courses or training to learn new tools and techniques. Stronger skills often lead to higher pay.
  3. Learn About the Company: Understand your company's products or services deeply. Knowledgeable employees can offer better support and may receive raises or bonuses.
  4. Seek Advancement: Aim for promotions within your company. Climbing the career ladder often comes with salary increases.
  5. Network: Build strong relationships with colleagues and customers. Networking can lead to new job opportunities, often with better pay.

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Currently 7,225 Customer Service Associate job openings, nationwide!

How's the job market for a Customer Service Associate in the US?

Learn what a Customer Service Associate does, how to become one, and understand the job outlook. Get simple steps to start your career as a Customer Service Associate today.
Position
Overview
Customer Service Associate
7,225 Job Openings