Customer Service Associate Salaries

Updated on Jan 08, 2025
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Salary

How much does a Customer Service Associate make?

The average salary for a Customer Service Associate is $34,768 per year in the US.

The role of a Customer Service Associate offers a competitive salary that reflects the importance of customer support in various industries. On average, these professionals earn about $34,768 each year.


Salaries for Customer Service Associates can range from around $24,850 to $52,500, depending on experience, location, and the specific employer. For those just starting in the field, the initial salary typically begins at around $24,850. As they gain experience and develop their skills, they can expect to see their earnings increase significantly.


The majority of Customer Service Associates earn between $32,391 and $39,932 annually. Moving up the ladder can lead to even higher compensation, particularly for those who take on more responsibilities or work in specialized areas. Overall, a career in customer service can provide not just a solid starting salary but also opportunities for growth and advancement.

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What are the highest paying cities for a Customer Service Associate?

Green Bay, WI, offers the highest average salary for Customer Service Associates at approximately $49,589. Following closely are Washington, DC, and Seattle, WA, with average salaries of $46,482 and $45,874, respectively. These cities provide strong earning potential, making them excellent options for job seekers in this field.
Graph displaying highest paying cities salaries for Customer Service Associate jobs, highlighting Green Bay, WI with the highest at $49,589 and Denver, CO with the lowest at $41,216.
  1. Green Bay, WI
    Average Salary: $49,589
    Working in Green Bay offers friendly interactions with local customers. Companies like Schneider and Bellin Health frequently hire customer service professionals, making it a vibrant hub for those looking to make a difference in the community.
    Find Customer Service Associate jobs in Green Bay, WI


  2. Washington, DC
    Average Salary: $46,482
    In Washington, DC, you can work with diverse clients from various backgrounds. Organizations like the American Red Cross and numerous tech firms value strong customer relations, providing a dynamic environment for associates.
    Find Customer Service Associate jobs in Washington, DC


  3. Seattle, WA
    Average Salary: $45,874
    Seattle is known for its innovative culture, with companies like Amazon and Starbucks frequently seeking skilled customer service staff. Associates here enjoy engaging with a tech-savvy and passionate customer base.
    Find Customer Service Associate jobs in Seattle, WA


  4. San Francisco, CA
    Average Salary: $45,300
    San Francisco offers a fast-paced work environment filled with opportunities. Major firms like Salesforce and Airbnb look for associates who can provide exceptional support to their clients.
    Find Customer Service Associate jobs in San Francisco, CA


  5. Albany, NY
    Average Salary: $42,902
    Albany presents a friendly environment ideal for customer service roles. Numerous local businesses and state agencies regularly seek dedicated individuals to enhance their customer experiences.
    Find Customer Service Associate jobs in Albany, NY


  6. Stamford, CT
    Average Salary: $42,807
    Stamford is a thriving business hub with many financial companies needing reliable customer service professionals. Working here can lead to exciting career growth and the chance to support a diverse client base.
    Find Customer Service Associate jobs in Stamford, CT


  7. Boston, MA
    Average Salary: $42,150
    Boston's rich history and economic diversity create many customer service opportunities. Organizations like Boston Medical Center and various tech startups look for motivated individuals to assist their customers.
    Find Customer Service Associate jobs in Boston, MA


  8. Los Angeles, CA
    Average Salary: $41,703
    In Los Angeles, the entertainment and tech industries provide exciting roles in customer service. Companies such as Disney and numerous startups value associates who can deliver excellent support to their clients.
    Find Customer Service Associate jobs in Los Angeles, CA


  9. Orlando, FL
    Average Salary: $41,303
    Orlando's booming tourism industry increases the demand for customer service professionals. The presence of major theme parks and hospitality businesses makes it a lively place to work.
    Find Customer Service Associate jobs in Orlando, FL


  10. Denver, CO
    Average Salary: $41,216
    Denver combines a relaxed lifestyle with numerous job opportunities in customer service. Many outdoor and tech companies are searching for associates who can connect with their enthusiastic customers.
    Find Customer Service Associate jobs in Denver, CO

What are the best companies a Customer Service Associate can work for?

Feldstein Jewelers offers the highest average salary for Customer Service Associates at $116,897. USA Capital Group and AGI follow closely, with average salaries of $107,500 and $93,346, respectively. These companies not only provide competitive pay but also present exciting opportunities for career growth in customer service roles.
Graph displaying best paying company salaries for Customer Service Associate jobs, highlighting Feldstein Jewelers with the highest at $116,897 and Abbott with the lowest at $65,082.
  1. Feldstein Jewelers
    Average Salary: $116,897
    At Feldstein Jewelers, Customer Service Associates play a vital role in providing exceptional service and building customer loyalty. With locations in major cities, the team ensures a personalized shopping experience and helps clients find the perfect pieces.


  2. USA CAPITAL GROUP
    Average Salary: $107,500
    USA CAPITAL GROUP values its Customer Service Associates as key contributors to client satisfaction. Employees work in a supportive environment, often in top cities, to enhance the investment experience for their clients.


  3. AGI
    Average Salary: $93,346
    AGI offers attractive opportunities for Customer Service Associates who focus on helping clients with their needs. The company operates in various locations, promoting a strong culture of teamwork and customer care.


  4. General Dynamics Information Technology
    Average Salary: $85,136
    Customer Service Associates at General Dynamics Information Technology provide critical support to clients in the tech sector. Positions are available in multiple locations, making it easy to find a fit for both career and lifestyle.


  5. Solar Advisors
    Average Salary: $85,000
    Solar Advisors encourages Customer Service Associates to educate clients about renewable energy solutions. The company's workforce spans several regions, fostering a passion for sustainability and customer engagement.


  6. Owens & Minor
    Average Salary: $81,083
    At Owens & Minor, Customer Service Associates contribute to efficient supply chain solutions in the healthcare industry. The company serves many areas, providing a supportive environment for growth and development.


  7. Arlington County
    Average Salary: $69,862
    Arlington County employs Customer Service Associates who assist residents and visitors with municipal services. The roles span different departments and aim to promote a positive experience for the community.


  8. VMware
    Average Salary: $69,277
    VMware offers Customer Service Associates the chance to work in a dynamic technology environment. With positions available in various tech hubs, employees focus on supporting a range of software solutions.


  9. Stryker
    Average Salary: $67,609
    Stryker's Customer Service Associates are integral in providing support in the medical device field. The company has locations nationwide, emphasizing teamwork and dedication to improving patient outcomes.


  10. Abbott
    Average Salary: $65,082
    At Abbott, Customer Service Associates play a key part in delivering quality healthcare solutions. The company operates across several regions, aiming to foster a culture of care and responsiveness.

How to earn more as a Customer Service Associate?

To earn more as a Customer Service Associate, consider these important factors:

  1. Enhance Your Skills: Take courses in communication and problem-solving. Better skills can lead to promotions or raises.
  2. Gain Experience: Work in different roles within customer service. More experience makes you a valuable team member.
  3. Seek Certifications: Look for relevant certifications in customer service management or specialized tools. Certifications can improve your job prospects and salary.
  4. Network with Professionals: Connect with industry experts through social media or local events. A strong network can lead to job referrals and opportunities.
  5. Request Feedback: Ask for regular feedback from supervisors. Use their advice to improve your performance and showcase your growth.

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Currently 6,491 Customer Service Associate job openings, nationwide!

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Position
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Customer Service Associate
6,491 Job Openings