Call Center Representative Salaries

A Call Center Representative can earn a solid income. The average yearly salary for this role is around $41,000. However, salaries can vary widely based on experience and location. Many entry-level positions start at about $24,000 per year. As you gain experience, your income can increase significantly. Those with more experience or taking on advanced responsibilities can make upwards of $61,000 or more annually.

The salary distribution shows a clear growth. Approximately 19.7% of representatives earn about $24,000, while 40.1% make around $31,591. Moving up the scale, 19.1% of representatives earn around $39,182. With dedication and skill development, it is possible to reach higher pay tiers, with top earners making over $100,000 a year.

This career offers good earning potential and opportunities for advancement. Job seekers can expect a rewarding path in the call center industry.

1. Los Angeles, CA
   Average Salary: $50,133
   In Los Angeles, working in customer service allows you to be part of a vibrant city known for its entertainment industry. Major companies like Disney and AT&T have facilities here, offering great job opportunities in handling customer inquiries and providing support.
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2. Sacramento, CA
   Average Salary: $50,128
   Sacramento, California's capital, provides a stable environment for customer service roles. Professionals can find positions in various sectors, including government and healthcare, with companies like Dignity Health and Sutter Health leading the way.
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3. Santa Rosa, CA
   Average Salary: $49,923
   Santa Rosa is a beautiful city in Northern California, ideal for those seeking customer service roles. With local companies such as Keysight Technologies and Cyber Regs, individuals can enjoy a supportive work atmosphere while helping customers.
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4. Orlando, FL
   Average Salary: $49,670
   Orlando is famous for its tourism, making it a bustling place for customer service jobs. Major players like Walt Disney World and Universal Orlando Resorts frequently hire representatives to assist their guests and enhance their experiences.
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5. Manchester, NH
   Average Salary: $49,021
   In Manchester, working in customer service offers a friendly community atmosphere. Companies like Southern New Hampshire Health and Verizon provide excellent employment opportunities, allowing representatives to connect with local customers.
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6. San Diego, CA
   Average Salary: $48,988
   San Diego presents a dynamic scene for customer service jobs with its beautiful weather and strong economy. Notable companies such as Qualcomm and Intuit often seek dedicated individuals to manage customer relations.
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7. Springfield, MA
   Average Salary: $48,852
   Springfield is a thriving hub for customer service professionals in western Massachusetts. Local businesses, including MGM Springfield and Baystate Health, continually look for enthusiastic staff to support their customers.
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8. San Jose, CA
   Average Salary: $47,430
   San Jose, located in the heart of Silicon Valley, offers exciting opportunities in customer service. Major tech companies like Cisco and eBay frequently hire representatives to assist their clients and maintain satisfaction.
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9. Seattle, WA
   Average Salary: $45,191
   Seattle is a vibrant city known for its tech scene, making it an excellent place for customer service roles. Companies like Amazon and Microsoft rely on customer service teams to ensure their clients receive top-notch support.
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10. Denver, CO
    Average Salary: $44,377
    Denver's growing economy supports numerous customer service opportunities across various industries. With companies such as Comcast and Liberty Media in the area, professionals can find fulfilling positions that assist customers effectively.
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1. Senior Health Solutions
   Average Salary: $87,500
   Senior Health Solutions offers competitive salaries for Call Center Representatives, averaging $87,500 annually. They provide services in the healthcare sector, focusing on senior care. Positions are available in various locations across the United States.
   




2. SS Industries LLC
   Average Salary: $81,182
   At SS Industries LLC, Call Center Representatives earn an average salary of $81,182. The company specializes in manufacturing and distribution services. Roles can be found in multiple locations, catering to a diverse client base.
   




3. AAA
   Average Salary: $80,556
   AAA employs Call Center Representatives with an average salary of $80,556. The organization focuses on providing automotive, travel, and insurance services. Opportunities exist in various regions, allowing for growth in customer service roles.
   




4. ELLIS CROW SOLUTIONS
   Average Salary: $77,338
   ELLIS CROW SOLUTIONS pays Call Center Representatives an average salary of $77,338. The company specializes in customer solutions and services. Job openings are available in multiple areas, creating a vibrant work environment.
   




5. Maplecrest Ford Lincoln
   Average Salary: $66,312
   Call Center Representatives at Maplecrest Ford Lincoln earn an average of $66,312. This automotive dealership focuses on customer engagement and support. Positions are typically available at their locations, offering a chance to work closely with clients.
   




6. PROTOCALL COMMUNICATIONS
   Average Salary: $65,500
   PROTOCALL COMMUNICATIONS offers an average salary of $65,500 for Call Center Representatives. They specialize in telecommunications services. Job opportunities can be found in various locations, providing strong support to clients.
   




7. SMS
   Average Salary: $62,500
   At SMS, Call Center Representatives earn an average salary of $62,500. The company provides staffing and workforce solutions. Positions are available in multiple cities, promoting strong customer interaction.
   




8. Windows Plus
   Average Salary: $61,894
   Call Center Representatives at Windows Plus have an average salary of $61,894. The company focuses on window and door installation. Job openings are available across various locations, emphasizing customer relations.
   




9. OpenRoad Auto Group
   Average Salary: $61,765
   OpenRoad Auto Group offers an average salary of $61,765 for Call Center Representatives. They specialize in automotive services and sales. Opportunities exist in numerous locations, supporting a dedicated workforce.
   




10. Ecolab
    Average Salary: $61,000
    At Ecolab, Call Center Representatives earn an average of $61,000. The company provides water, hygiene, and energy technologies. Positions are available in various regions, ensuring a dynamic work environment.
    

• Improve Your Skills: Take the time to enhance your communication and problem-solving skills. Attend training sessions offered by your employer or seek out online courses to become more effective in your role.
• Seek Promotions: Show initiative and express your interest in advancement opportunities. Many companies offer career paths that lead to higher-paying positions.
• Earn Certifications: Consider obtaining relevant certifications related to customer service or the specific industry you work in. These credentials can make you a more valuable employee and open doors to higher pay.
• Increase Sales: If your role involves sales, aim to exceed targets. Many companies offer bonuses or commissions for meeting or exceeding sales goals.
• Be Flexible: Willingness to work different shifts or take on varied responsibilities can make you a more desirable employee. Flexibility often leads to additional hours, which can boost your overall earnings.