Call Center Representative Salaries

A career as a Call Center Representative can be rewarding, not only in terms of job satisfaction but also in terms of earnings. The average yearly salary for this role is around $41,202. This figure represents a solid entry point for many job seekers looking to establish themselves in the industry.

Salaries can vary based on experience and location. A starting salary often sits near $24,000. As representatives gain more experience and skills, they can expect their earning potential to increase significantly. Many professionals in this field earn between $31,591 and $39,182. Exceptional representatives may see salaries rise even higher, with the possibility of earning up to $107,500.

1. Los Angeles, CA
   Average Salary: $51,396
   Working in Los Angeles offers many opportunities in customer support roles. With major companies like Disney and AT&T based in the area, you will find a vibrant work environment filled with diverse clients.
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2. Sacramento, CA
   Average Salary: $50,902
   Sacramento provides a great backdrop for those looking to work in customer service. The state's capital has various government agencies and private companies, making it a dynamic place for those eager to assist customers.
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3. Santa Rosa, CA
   Average Salary: $50,579
   In Santa Rosa, you can enjoy a friendly atmosphere while assisting customers. This growing city is home to several tech firms and wineries, providing a unique customer service experience.
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4. San Diego, CA
   Average Salary: $49,908
   San Diego is an exciting place to work, with its beautiful weather and booming economy. Many well-known companies, including Qualcomm, offer roles in customer service that let you connect with people every day.
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5. Orlando, FL
   Average Salary: $49,874
   Orlando is not just a tourist destination; it also has a strong customer service sector. With attractions like Universal Studios and conventions, you can find roles helping visitors while being part of a fun environment.
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6. Manchester, NH
   Average Salary: $49,140
   In Manchester, you will find a tight-knit community focused on customer satisfaction. Local businesses and larger companies alike offer opportunities for customer support, making it a great place to work.
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7. Springfield, MA
   Average Salary: $48,852
   Springfield is rich in history and offers a variety of customer service job opportunities. Companies across industries, including insurance and manufacturing, seek enthusiastic individuals to support their clients.
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8. San Jose, CA
   Average Salary: $47,460
   San Jose stands as a tech hub with plenty of customer service roles. Major companies like Cisco and Adobe provide a fast-paced environment that challenges your skills while rewarding your efforts.
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9. Seattle, WA
   Average Salary: $45,258
   Seattle boasts a strong job market with numerous customer service opportunities. With big players like Amazon and Microsoft, you will find an engaging environment where you can thrive.
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10. San Francisco, CA
    Average Salary: $44,618
    San Francisco is a vibrant city full of innovation and customer service roles. Corporations such as Salesforce and Airbnb offer dynamic opportunities for those eager to assist a diverse clientele.
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1. Senior Health Solutions
   Average Salary: $87,500
   Senior Health Solutions offers competitive salaries for Call Center Representatives. The company focuses on providing excellent health services to seniors. It operates in various locations, ensuring a supportive environment for its employees.
   




2. SS Industries LLC
   Average Salary: $81,182
   At SS Industries LLC, Call Center Representatives play a critical role in customer service. The company values teamwork and collaboration, with offices in multiple states.
   




3. AAA
   Average Salary: $80,556
   AAA is known for delivering outstanding service to its members. Call Center Representatives here receive great training and work in a positive atmosphere. They have locations throughout the country.
   




4. ELLIS CROW SOLUTIONS
   Average Salary: $77,338
   ELLIS CROW SOLUTIONS provides a dynamic work environment for Call Center Representatives. The company focuses on customer satisfaction and employs individuals across several regions.
   




5. Maplecrest Ford Lincoln
   Average Salary: $70,000
   Maplecrest Ford Lincoln values its Call Center Representatives and offers a supportive workplace. Employees assist customers with vehicle purchases and services in multiple locations.
   




6. PROTOCALL COMMUNICATIONS
   Average Salary: $65,500
   PROTOCALL COMMUNICATIONS emphasizes excellent communication skills among its Call Center Representatives. The team supports clients in various industries from several office locations.
   




7. SMS
   Average Salary: $62,500
   SMS maintains a strong support system for its Call Center Representatives. Employees work to provide solutions and answer queries, with various offices around the nation.
   




8. OpenRoad Auto Group
   Average Salary: $62,368
   OpenRoad Auto Group offers a rewarding environment for Call Center Representatives. The company focuses on sales and customer service in its multiple dealership locations.
   




9. Windows Plus
   Average Salary: $61,894
   Windows Plus hires Call Center Representatives who help customers with window and door solutions. The company operates in various markets, delivering a helpful experience.
   




10. Solar Specialists, Inc.
    Average Salary: $61,111
    Solar Specialists, Inc. provides an excellent opportunity for Call Center Representatives in the renewable energy sector. The company promotes sustainability and operates in several key regions.
    

As a Call Center Representative, you can enhance your earning potential through several key factors. Focus on these areas to help boost your income:

1. Skill Development: Improve your communication skills, problem-solving abilities, and customer service knowledge. The more skilled you become, the more valuable you are to your employer.
2. Performance Metrics: Aim to exceed performance goals like call handling time, customer satisfaction scores, and resolution rates. High performers often receive bonuses or incentives.
3. Shift Flexibility: Consider working night shifts or weekends. Many call centers offer higher pay rates for these shifts due to their demand.
4. Additional Certifications: Pursue certifications related to customer service or specific products. Certifications can open doors to promotions and specialized roles with higher pay.
5. Networking: Build relationships within your organization. Connect with managers and peers to learn about advancement opportunities and gain valuable referrals.

By focusing on these factors, you can increase your chances of earning more as a Call Center Representative.