Call Center Representative Salaries

A Call Center Representative can expect a wide range of salaries depending on their experience and location. The average yearly salary sits at approximately $41,256. Many representatives earn below this average, with around 19.8% of them starting at about $24,000.

As they gain experience, their earnings can rise. A significant number of Call Center Representatives, approximately 39.3%, make around $31,591. With time and skill, many can reach salaries of $39,182 or even higher.

The salary scale continues upwards, with some representatives earning $46,773, while others with more experience can make $54,364 or even $61,955. A select few, particularly those in advanced positions or specialized roles, earn between $69,545 and $107,500 yearly. This potential for advancement makes the career appealing for many job seekers.

1. Los Angeles, CA
   Average Salary: $52,027
   Working in a customer service role in Los Angeles offers a vibrant environment. Major companies like Verizon and AT&T provide ample job opportunities and foster a diverse workplace.
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2. Sacramento, CA
   Average Salary: $51,175
   In Sacramento, you’ll find a growing demand for customer service positions. With companies such as Blue Shield of California, there are many chances to advance your career in a supportive community.
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3. Santa Rosa, CA
   Average Salary: $51,121
   Santa Rosa offers a friendly atmosphere for customer-focused roles. With local companies prioritizing customer care, you can enjoy a balance between work and the natural beauty of the area.
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4. San Diego, CA
   Average Salary: $50,169
   San Diego is an excellent place to start your career in customer service. Large employers like Intuit and various telecommunications firms create a lively job market in a sunny, beachside setting.
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5. Orlando, FL
   Average Salary: $50,132
   Orlando is known for its hospitality and service industries. With companies like Disney and Universal providing numerous jobs, customer service roles in this city are both exciting and rewarding.
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6. Manchester, NH
   Average Salary: $50,005
   Working in customer service in Manchester allows you to enjoy a charming city with a strong sense of community. Local companies are committed to excellent customer support and offer a friendly work environment.
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7. Springfield, MA
   Average Salary: $48,852
   In Springfield, the demand for customer service professionals is growing steadily. Companies in the health and finance sectors are particularly active in hiring and provide a stable workplace.
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8. San Jose, CA
   Average Salary: $47,698
   San Jose's thriving tech industry means plenty of opportunities for customer service roles. Companies like PayPal and Adobe look for skilled individuals who enjoy helping others.
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9. Seattle, WA
   Average Salary: $45,291
   Seattle offers a dynamic job market for customer service professionals. With major corporations like Amazon and Starbucks, you’ll find a culture that values customer satisfaction and innovation.
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10. Toledo, OH
    Average Salary: $45,123
    Toledo features a welcoming job market for those in customer service. Local companies appreciate dedication to customer care, making it an ideal place to build a fulfilling career.
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1. Senior Health Solutions
   Average Salary: $87,500
   Senior Health Solutions offers competitive salaries for Call Center Representatives who assist clients with health-related inquiries. They operate in several states, providing opportunities for career growth in a supportive environment.
   




2. SS Industries LLC
   Average Salary: $81,182
   At SS Industries LLC, Call Center Representatives engage with customers to resolve issues and provide information about products. The company has locations across the country and values strong communication skills.
   




3. AAA
   Average Salary: $80,556
   AAA employs Call Center Representatives to deliver exceptional service to members. This company has a vast network and operates in many regions, making it a great place to grow your career.
   




4. ELLIS CROW SOLUTIONS
   Average Salary: $79,171
   ELLIS CROW SOLUTIONS focuses on providing outstanding customer service. Call Center Representatives work in a dynamic atmosphere, helping clients with a range of inquiries. They operate in multiple cities nationwide.
   




5. Maplecrest Ford Lincoln
   Average Salary: $70,000
   Maplecrest Ford Lincoln offers opportunities for Call Center Representatives in the automotive industry. Employees assist customers with their inquiries and help maintain excellent service standards in their dealership locations.
   




6. PROTOCALL COMMUNICATIONS
   Average Salary: $65,500
   PROTOCALL COMMUNICATIONS provides essential communication services. Call Center Representatives play a key role in their operations, and the company has offices in various states, ensuring steady employment opportunities.
   




7. SMS
   Average Salary: $62,500
   SMS hires Call Center Representatives to support clients and customers efficiently. The company values teamwork and operates in several regional offices, making it a solid choice for job seekers.
   




8. OpenRoad Auto Group
   Average Salary: $62,368
   OpenRoad Auto Group employs Call Center Representatives to help customers find the right vehicles. The company has multiple dealerships, creating a diverse working environment.
   




9. Windows Plus
   Average Salary: $61,894
   Windows Plus values customer service, hiring Call Center Representatives to assist with home improvement inquiries. The company has a strong presence in the community and offers competitive pay.
   




10. Solar Specialists, Inc.
    Average Salary: $60,417
    Solar Specialists, Inc. employs Call Center Representatives focused on renewable energy solutions. This company operates in various locations, providing job stability in a growing industry.
    

As a Call Center Representative, you can take several steps to increase your earnings. Focus on these key factors to boost your income:

1. Improve Your Skills: Take advantage of training opportunities. Develop skills in areas like communication, problem-solving, and technology. Strong skills lead to better performance and higher pay.
2. Gain Experience: Work steadily and show your commitment. More years in the role often come with pay raises. Consider moving into more complex roles after gaining experience.
3. Aim for Bonuses: Many call centers offer bonuses for meeting performance targets. Focus on providing excellent customer service and achieving sales goals to qualify for these extra earnings.
4. Seek Promotions: Show interest in advancing your career. Look for opportunities to become a team leader or supervisor. Higher positions typically come with increased pay.
5. Negotiate Your Salary: When starting a new job or during performance reviews, do not hesitate to discuss your salary. Research salaries in your area to support your case for higher pay.