Guest Services Salaries

Individuals working in Guest Services can expect to earn a variety of salaries based on their experience and position. The average yearly salary in this field is around $34,628. Entry-level positions typically start at about $22,000 and can go up to $25,418 for those with a bit more experience.

As one gains experience, salaries increase. For example, those in roles with a few years of experience can earn between $28,836 and $32,255. With further advancement, salaries can rise to $35,673 and even reach $39,091 for more senior roles.

Highly experienced professionals in Guest Services can expect salaries ranging from $42,509 to $59,600. This range reflects the diverse opportunities available within the industry, encouraging individuals to pursue career growth and development.

1. San Francisco, CA
   Average Salary: $53,435
   Working in guest services in San Francisco offers a chance to be part of a vibrant tourism industry. The city is home to major attractions like the Golden Gate Bridge and Alcatraz Island, and companies like the Fairmont Hotel provide excellent career opportunities.
   Find Guest Services jobs in San Francisco, CA
   




2. Worcester, MA
   Average Salary: $47,936
   In Worcester, a role in guest services is fulfilling and rewarding. This growing city has a variety of hotels and restaurants, with companies like the Hanover Theatre for the Performing Arts at the heart of the community, making your job meaningful.
   Find Guest Services jobs in Worcester, MA
   




3. Honolulu, HI
   Average Salary: $46,220
   A guest services position in Honolulu allows you to work in a stunning tropical paradise. With well-known resorts and hotels like the Hilton Hawaiian Village, you will help create unforgettable experiences for visitors from around the world.
   Find Guest Services jobs in Honolulu, HI
   




4. Los Angeles, CA
   Average Salary: $46,082
   Los Angeles offers a dynamic environment in guest services. With its rich entertainment scene, working for hotels near Hollywood and Disney resorts allows you to meet people from various backgrounds while ensuring they enjoy their stay.
   Find Guest Services jobs in Los Angeles, CA
   




5. Seattle, WA
   Average Salary: $45,970
   In Seattle, a guest services role puts you at the heart of a tech-savvy and diverse city. Companies like the Seattle Marriott Waterfront focus on creating memorable experiences with a beautiful view of the Puget Sound.
   Find Guest Services jobs in Seattle, WA
   




6. Boston, MA
   Average Salary: $42,797
   Boston's rich history and culture make working in guest services exciting. With hotels and venues like the Boston Park Plaza, you’ll engage with guests who appreciate the city's unique heritage while providing top-notch service.
   Find Guest Services jobs in Boston, MA
   




7. Washington, DC
   Average Salary: $41,991
   In Washington, DC, guest services jobs place you in a city full of history and politics. You may work at renowned hotels such as The Willard InterContinental, where you assist visitors exploring national landmarks and museums.
   Find Guest Services jobs in Washington, DC
   




8. Detroit, MI
   Average Salary: $41,310
   Detroit's hospitality industry is growing, offering guest services professionals a chance to shine. With attractions like the Detroit Institute of Arts and hotels such as the MGM Grand, your role is crucial in welcoming guests to this vibrant city.
   Find Guest Services jobs in Detroit, MI
   




9. Chicago, IL
   Average Salary: $41,306
   Chicago is known for its stunning architecture and deep-dish pizza, and working in guest services here is rewarding. You can find opportunities at famous hotels like The Drake, where each day brings new guests and fresh experiences.
   Find Guest Services jobs in Chicago, IL
   




10. Springfield, IL
    Average Salary: $40,838
    In Springfield, a job in guest services allows you to share the city’s rich Abraham Lincoln history with tourists. Local hotels and attractions ensure you will play a vital role in providing excellent service and a warm welcome.
    Find Guest Services jobs in Springfield, IL
    

1. Great Wolf Lodge
   Average Salary: $92,716
   Great Wolf Lodge offers exciting Guest Services roles focused on delivering outstanding guest experiences. The company operates several locations across North America, including popular tourist destinations in California, Texas, and Wisconsin.
   




2. Kalahari Resorts & Conventions
   Average Salary: $60,239
   Kalahari Resorts & Conventions provides Guest Services jobs that emphasize guest satisfaction in a family-friendly environment. Their resorts are located in places like Wisconsin Dells and Sandusky, Ohio, attracting visitors year-round.
   




3. Furnished Quarters
   Average Salary: $57,917
   Furnished Quarters specializes in providing premium short-term rentals. Guest Services positions at this company focus on ensuring guests enjoy comfortable and seamless stays in major cities like New York and Boston.
   




4. FLIK Hospitality Group
   Average Salary: $55,283
   FLIK Hospitality Group offers various Guest Services roles that cater to clients in the corporate dining and events spaces. Their operations span multiple locations across the U.S., allowing for growth in a dynamic environment.
   




5. Global IT Resources
   Average Salary: $54,615
   Global IT Resources includes Guest Services positions that support technology professionals seeking a great experience. This company mainly operates in urban tech hubs across the United States, fostering an innovative workplace.
   




6. Alohilani Resort Waikiki Beach
   Average Salary: $54,074
   Alohilani Resort Waikiki Beach offers vibrant Guest Services roles, focusing on exceptional hospitality in the heart of Hawaii. The resort invites guests to enjoy a blend of luxury and cultural experiences on the stunning Waikiki beachfront.
   




7. Hilton Grand Vacations
   Average Salary: $50,752
   Hilton Grand Vacations provides Guest Services jobs that enhance the vacation experiences for timeshare owners and guests. With properties in key locations such as Las Vegas and Orlando, the company emphasizes quality service in beautiful surroundings.
   




8. Thomas Jefferson University & Jefferson Health
   Average Salary: $49,638
   Thomas Jefferson University & Jefferson Health offer Guest Services positions that focus on patient and visitor experiences. Operating primarily in Philadelphia, this organization combines healthcare with hospitality to ensure a welcoming environment.
   




9. UDR
   Average Salary: $48,462
   UDR focuses on providing excellent living experiences for residents. Guest Services roles within this company prioritize community engagement and customer satisfaction across various apartment communities in urban areas.
   




10. ASM Global
    Average Salary: $47,786
    ASM Global offers diverse opportunities in Guest Services across major arenas and convention centers. With venues in cities worldwide, the company provides a platform for enthusiastic hospitality professionals in a lively atmosphere.
    

• Enhance Your Skills: Take training courses to improve your customer service skills. Learning new technology can also help you perform better and stand out.
• Build Experience: Gain experience by taking on different roles within the company. More experience often leads to higher pay and better job opportunities.
• Seek Additional Responsibilities: Volunteering for extra tasks shows your commitment. This can lead to promotions and salary increases.
• Network Effectively: Connect with others in the industry. Building relationships can uncover job leads and advancement opportunities.
• Negotiate Pay: When offered a position or during performance reviews, don’t hesitate to discuss your salary. Know your worth and ask for what you deserve.