Guest Services Salaries

Guest Services offers a rewarding career with competitive salaries. The average yearly salary in this field is around $34,495. Salaries can vary based on experience and location, with entry-level positions starting at about $22,000. As workers gain experience, they can earn higher salaries. For instance, mid-range salaries are around $32,227, while those with more experience can make as much as $59,500 each year.

The salary distribution shows that many employees earn between $25,409 and $39,045, providing a good earning potential for those who start in guest services. With dedication and growth, professionals in guest services can find a stable and rewarding career path.

1. San Francisco, CA
   Average Salary: $53,199
   Working in customer support in San Francisco places you at the heart of innovation and technology. Companies like Marriott and Airbnb are always looking for friendly faces to help guests enjoy their stays.
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2. Worcester, MA
   Average Salary: $47,936
   In Worcester, you can join local hotels and venues that pride themselves on excellent service. This city offers a warm community feel, making it an ideal place for people who love to assist others.
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3. Los Angeles, CA
   Average Salary: $45,920
   Los Angeles thrives on the entertainment and hospitality industries. Here, the opportunities are endless with major hotels and film industry events, allowing you to create memorable experiences for guests from around the world.
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4. Honolulu, HI
   Average Salary: $45,886
   In Honolulu, you get to work in a tropical paradise known for its stunning beaches and welcoming vibe. Join resorts and hotels to help visitors experience the beauty and culture of Hawaii.
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5. Seattle, WA
   Average Salary: $45,467
   Seattle's vibrant culture and scenic views make it an exciting place to work in customer service. Major hotels and attractions, like the Space Needle, rely on dedicated team members to ensure visitors have a great time.
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6. Boston, MA
   Average Salary: $42,579
   Boston offers a rich history and lively atmosphere, making it a great location for customer service roles. Large hotels and historic sites provide chances to assist guests looking to explore the city's many treasures.
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7. Washington, DC
   Average Salary: $42,048
   Working in customer service in Washington, DC allows you to be part of the nation's capital. Help tourists discover famous landmarks and museums while working for prominent hotels in the area.
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8. Chicago, IL
   Average Salary: $41,313
   Chicago is known for its amazing architecture and deep-dish pizza, making it a fun place to work in customer service. Join well-known hotels and help guests make the most of their visit to this vibrant city.
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9. Detroit, MI
   Average Salary: $41,011
   In Detroit, you can be part of a city on the rise while working in customer support. With a blend of historical sites and modern attractions, you will help guests navigate their adventures.
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10. Springfield, IL
    Average Salary: $40,809
    Springfield, famous as the home of Abraham Lincoln, offers unique opportunities in customer service. Work with local hotels and attractions to help guests uncover the city's historical significance.
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1. Great Wolf Lodge
   Average Salary: $92,716
   Great Wolf Lodge offers a vibrant environment for Guest Services roles. Employees enjoy competitive salaries while serving guests in various locations across the United States and Canada. The company focuses on creating memorable family experiences.
   




2. Furnished Quarters
   Average Salary: $57,583
   Furnished Quarters provides exceptional accommodation services, making Guest Services positions crucial. The company operates in major urban areas such as New York City and Boston, where team members help guests enjoy seamless stays.
   




3. Kalahari Resorts & Conventions
   Average Salary: $57,529
   Kalahari Resorts & Conventions emphasizes guest satisfaction in their Guest Services departments. Locations in Wisconsin Dells, Sandusky, and Pennsylvania offer a unique setting for employees who thrive in a lively and family-oriented atmosphere.
   




4. FLIK Hospitality Group
   Average Salary: $55,492
   FLIK Hospitality Group implements high standards in guest relations. Their Guest Services roles, found in corporate dining settings nationwide, focus on delivering top-quality service while maintaining positive guest experiences.
   




5. Global IT Resources
   Average Salary: $54,615
   Global IT Resources provides a unique approach to Guest Services. Employees support technical needs for clients in various industries, with operations primarily in the United States. They value a team-oriented environment.
   




6. Alohilani Resort Waikiki Beach
   Average Salary: $54,074
   Alohilani Resort Waikiki Beach focuses on luxury and service excellence. Guest Services roles here allow staff to create memorable experiences for visitors in a beautiful Hawaiian setting, enhancing both the guest's stay and their own professional growth.
   




7. Thomas Jefferson University & Jefferson Health
   Average Salary: $49,175
   Thomas Jefferson University & Jefferson Health includes Guest Services within a healthcare environment. Employees engage with patients and families, offering assistance in Philadelphia and surrounding areas to ensure a comfortable experience during their medical journey.
   




8. ASM Global
   Average Salary: $48,385
   ASM Global manages venues for live events. Their Guest Services professionals work in arenas and convention centers across the globe, overseeing guest experiences and ensuring smooth operations for events of all sizes.
   




9. UDR
   Average Salary: $48,286
   UDR focuses on providing exceptional residential experiences. Guest Services team members work in various apartment communities, primarily in urban areas, ensuring residents feel at home and supported throughout their stay.
   




10. Hilton Grand Vacations
    Average Salary: $48,277
    Hilton Grand Vacations offers Guest Services positions that emphasize hospitality and guest satisfaction. Employees work in popular vacation destinations, helping guests create lasting memories during their holiday stays.
    

• Develop Strong Communication Skills: Clear communication helps you provide better service and resolve issues quickly. Strong skills can lead to promotions.
• Gain Relevant Experience: Experience in different roles within the hospitality industry can enhance your resume. Seek opportunities to learn and grow in new areas.
• Obtain Certifications: Consider earning certifications in hospitality or customer service. These can demonstrate your skills to employers and make you a stronger candidate for higher-paying roles.
• Build a Network: Connect with industry professionals. Networking can lead to job opportunities and valuable advice on advancing your career.
• Learn to Handle Difficult Situations: Mastering conflict resolution can set you apart. Employers value the ability to maintain calm and provide solutions under pressure.