Guest Services Salaries

Guest services offer a rewarding career with a variety of salary levels. The starting salary for positions in this field often begins around $21,850. As professionals gain experience and take on more responsibilities, their earnings can rise significantly.

For example, many guest services roles pay around $25,245 to $28,641 annually, reflecting standard entry and mid-level positions. As you progress, salaries can increase to approximately $32,036 and $35,432.

Highly experienced individuals in guest services can earn between $38,827 and $59,200, depending on the role and location. Overall, the average yearly salary in guest services is about $34,371, making it a viable option for job seekers who enjoy helping others and providing great experiences. This field can be both fulfilling and financially rewarding.

1. San Francisco, CA
   Average Salary: $52,785
   Working in guest services in San Francisco offers a vibrant and dynamic environment. Major companies like Airbnb and hotels such as the Fairmont provide great opportunities to engage with diverse visitors from around the world.
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2. Worcester, MA
   Average Salary: $47,936
   In Worcester, guest services positions play a key role in the local hospitality scene. With attractions like the DCU Center and numerous hotels, you can connect with guests and make their experiences memorable.
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3. Los Angeles, CA
   Average Salary: $45,823
   Los Angeles is a bustling city where working in guest services can be very rewarding. With big players like Universal Studios and a variety of high-end hotels, you get to support visitors in making unforgettable memories.
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4. Honolulu, HI
   Average Salary: $45,659
   In Honolulu, guest services roles allow you to work in a picturesque setting. Hotels like the Hilton Hawaiian Village attract tourists, giving you a chance to provide excellent service in a beautiful environment.
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5. Seattle, WA
   Average Salary: $45,287
   Seattle offers a rich culture and breathtaking views, making guest services roles essential. Companies like The Space Needle and various downtown hotels provide opportunities to assist visitors exploring this unique city.
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6. Boston, MA
   Average Salary: $42,241
   In Boston, guest services positions are vital in helping tourists explore the city’s historic sites. Major landmarks like Fenway Park and Boston Common ensure that every day is engaging and full of new interactions.
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7. Washington, DC
   Average Salary: $41,945
   Washington, DC is a hub of activity with museums and historic monuments. Working in guest services here means you assist visitors at landmarks like the National Mall and engage with people from all walks of life.
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8. Chicago, IL
   Average Salary: $41,245
   In Chicago, the guest services field supports the city’s rich arts and culture scene. With attractions like the Art Institute and Millennium Park, professionals in this role help create enjoyable experiences for numerous visitors.
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9. Detroit, MI
   Average Salary: $40,938
   Detroit's revitalization offers exciting guest services opportunities. Hotels and event venues create a lively atmosphere where you can welcome guests and help them discover the city's growing arts and music scene.
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10. Springfield, IL
    Average Salary: $40,809
    In Springfield, working in guest services allows you to support local tourism related to Abraham Lincoln's legacy. Historic sites and welcoming hotels provide a fulfilling environment for engaging with visitors.
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1. Great Wolf Lodge
   Average Salary: $92,716
   Great Wolf Lodge offers excellent Guest Services careers. They operate in various locations across the United States, specializing in family-friendly resorts. Employees play a key role in ensuring guests have enjoyable and memorable experiences.
   




2. Furnished Quarters
   Average Salary: $56,615
   Furnished Quarters provides attractive opportunities for Guest Services professionals. Based in New York City and operating in various urban markets, this company focuses on delivering outstanding service to guests in upscale furnished apartments.
   




3. Kalahari Resorts & Conventions
   Average Salary: $56,153
   With locations in Wisconsin, Pennsylvania, and more, Kalahari Resorts & Conventions encourages Guest Services staff to create a welcoming atmosphere for visitors. The company highlights teamwork and guest satisfaction.
   




4. FLIK Hospitality Group
   Average Salary: $55,319
   FLIK Hospitality Group operates in diverse sectors, providing guest services in corporate and educational facilities. The company emphasizes quality service and culinary experience, predominantly in urban areas.
   




5. Global IT Resources
   Average Salary: $54,615
   Global IT Resources hires Guest Services professionals to support their clients across various industries. The company maintains a positive work environment and encourages staff to ensure client satisfaction.
   




6. Alohilani Resort Waikiki Beach
   Average Salary: $53,389
   Located in Hawaii, Alohilani Resort Waikiki Beach offers stunning views and high-quality Guest Services jobs. Employees work in a vibrant hospitality setting focused on creating memorable guest experiences.
   




7. Langham Hotel
   Average Salary: $49,593
   Langham Hotel operates luxury hotels in major cities around the world. Guest Services staff are integral to providing high-end experiences and personalized services for discerning travelers.
   




8. Thomas Jefferson University & Jefferson Health
   Average Salary: $49,175
   Thomas Jefferson University & Jefferson Health offers Guest Services roles in a healthcare setting. Staff members focus on assisting patients and visitors while ensuring a comforting and supportive environment.
   




9. ASM Global
   Average Salary: $49,114
   ASM Global manages venues and events worldwide. Guest Services positions require staff to deliver top-notch support for attendees, working in various locations including stadiums and convention centers.
   




10. Hilton Grand Vacations
    Average Salary: $47,969
    Hilton Grand Vacations provides opportunities in Guest Services within a vacation ownership setting. Employees support a wide range of resorts, helping guests enjoy their holiday experiences in popular destinations.
    

As a Guest Services professional, you can take steps to boost your income and advance your career. Focus on the following factors to help you earn more:

• Boost Your Skills: Take courses or training that enhance your customer service, communication, or management skills. The more you know, the more valuable you become.
• Gain Experience: Work in different areas within guest services or related fields. Variety in your experience can position you for promotions and higher-paying roles.
• Network Effectively: Build relationships with industry professionals. Networking can lead to new job opportunities or referrals that increase your earning potential.
• Seek Feedback: Regularly ask for feedback from supervisors and colleagues. Implement their suggestions to improve your performance, which can open doors for raises and promotions.
• Consider Certifications: Obtain relevant certifications that showcase your expertise. Credentials can set you apart from others and may lead to higher salaries.