Member Services Representative Salaries

The salary for a Member Services Representative can vary widely based on experience and location. On average, this position earns around $36,916 per year. Many individuals in this role start with a salary of about $20,900. As they gain experience, their earnings can rise significantly.

Salaries progress through various levels. A Representative with a few years of experience may earn around $27,827 annually. Those who advance further in their careers can earn up to $55,536 or more. The top earners in the field receive salaries over $97,100, reflecting their expertise and value to their organizations.

This range shows the potential for growth as skills and knowledge increase. Job seekers can find opportunities that match their career goals and financial expectations in Member Services. Each step up usually comes with new responsibilities and rewards, making this a promising path for many professionals.

1. Chattanooga, TN
   Average Salary: $74,024
   Working in Chattanooga offers a supportive community for those in customer service roles. Local companies value strong communication skills and seek team members who can assist clients effectively.
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2. Los Angeles, CA
   Average Salary: $69,001
   Los Angeles is home to many industries, making it a dynamic place for customer service professionals. Companies like Nike and Universal Studios look for friendly and knowledgeable staff to ensure a great experience for their members.
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3. Denver, CO
   Average Salary: $66,374
   Denver's growing economy creates plenty of opportunities in customer support. With companies like Comcast and Kaiser Permanente, professionals can expect to work in a fast-paced environment where helping customers is key.
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4. Philadelphia, PA
   Average Salary: $66,217
   Philadelphia hosts a vibrant job market, especially in customer service. Organizations like Comcast and Independence Blue Cross offer positions that allow representatives to build strong relationships with clients.
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5. Detroit, MI
   Average Salary: $64,252
   Detroit's revival has led to increased demand for customer service roles. Major employers like Quicken Loans and DTE Energy look for representatives who can provide assistance and foster customer loyalty.
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6. Montgomery, AL
   Average Salary: $62,462
   Montgomery offers a welcoming atmosphere for those seeking jobs in customer service. With local companies prioritizing strong relationships, representatives play a crucial role in helping clients navigate their needs.
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7. Washington, DC
   Average Salary: $60,398
   In Washington, DC, customer service positions are vital to ensure a positive experience for residents and tourists alike. Organizations like AARP and United Health Group provide opportunities to serve diverse populations.
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8. Austin, TX
   Average Salary: $56,909
   Austin is known for its tech scene and friendly culture, making it a great place for customer service jobs. Companies like Dell and Dropbox seek representatives who can deliver exceptional service to their members.
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9. Minneapolis, MN
   Average Salary: $55,130
   Minneapolis offers a variety of customer service roles in a friendly atmosphere. Local employers like U.S. Bank and Target value team members who can connect with clients and provide reliable support.
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10. South Bend, IN
    Average Salary: $54,225
    South Bend's close-knit community creates an excellent environment for customer service professionals. Organizations like the South Bend Medical Foundation offer opportunities to help clients in meaningful ways.
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1. New York Life
   Average Salary: $122,992
   At New York Life, Member Services Representatives play a vital role in providing excellent service to clients. They work in various locations across the United States, helping customers with their insurance and financial needs.
   




2. American Heritage Financial, LLC
   Average Salary: $94,912
   American Heritage Financial, LLC employs Member Services Representatives who focus on delivering high-quality support to members. The company operates primarily in the Mid-Atlantic region, assisting clients with their financial planning.
   




3. The Carballo Agency
   Average Salary: $87,500
   The Carballo Agency is known for its friendly work environment. Member Services Representatives here assist customers with insurance queries and provide exceptional service, mainly serving clients in the Southwestern United States.
   




4. Wells Fargo
   Average Salary: $84,607
   Wells Fargo offers a strong career path for Member Services Representatives. Employees enjoy a supportive culture while helping customers in various locations throughout the country with their banking and financial needs.
   




5. Capital Strategies
   Average Salary: $79,783
   Member Services Representatives at Capital Strategies focus on building lasting relationships with clients. This firm mainly operates in the Northeast, providing financial guidance and customer support.
   




6. MassMutual
   Average Salary: $75,415
   MassMutual values its Member Services Representatives who support customers through their financial journeys. The company has operations across the U.S., allowing employees to connect with clients in various regions.
   




7. Aflac
   Average Salary: $72,955
   Aflac is recognized for its commitment to employee development. Member Services Representatives assist customers with their insurance claims and policy inquiries, working in diverse locations nationwide.
   




8. Vital Financial Group
   Average Salary: $71,442
   Vital Financial Group offers a collaborative environment for Member Services Representatives. They provide personalized service to clients, primarily serving the Southeastern U.S. market.
   




9. OPENLANE
   Average Salary: $68,322
   Member Services Representatives at OPENLANE help customers navigate their automotive sales and services. The company operates mainly in the Midwest, ensuring clients receive the best support.
   




10. WESCOM CREDIT UNION
    Average Salary: $58,138
    WESCOM CREDIT UNION hires Member Services Representatives who focus on member satisfaction. Working in California, they deliver support for a range of banking services tailored to community needs.
    

As a Member Services Representative, you have the opportunity to increase your earnings through a few key strategies. By focusing on specific areas, you can enhance your value and job satisfaction. Here are five important factors to consider:

• Enhance Your Skills: Take advantage of training programs and workshops. Improving your skills in customer service, communication, and problem-solving can lead to promotions and raises.
• Seek Certifications: Obtaining relevant certifications can set you apart from other candidates. Look for certifications in customer service or specific industry training that can boost your knowledge and credibility.
• Network Effectively: Building a strong network can open doors to new opportunities. Attend industry events, join professional organizations, and connect with colleagues on platforms like LinkedIn.
• Exceed Expectations: Always strive to go above and beyond in your role. Consistently delivering excellent service and achieving performance goals can lead to recognition and financial rewards.
• Explore Advancement Opportunities: Keep an eye on openings for higher positions within your organization. Apply for roles that align with your skills and interests to increase your earning potential.