Member Services Representative Salaries

Member Services Representatives earn a variety of salaries based on experience, skills, and location. The average yearly salary for this position is around $36,499.

Starting salaries can be as low as $20,500 for entry-level roles. As experience increases, so do the paychecks. Many professionals in this field earn about $27,409 to $34,318. For those with more experience, salaries can reach $41,227 and even higher, with top earners making up to $96,500 annually.

In fact, a significant number of Member Services Representatives earn between $48,136 and $55,045. This range shows that there is room for growth within this career path. Pursuing further training and developing your skills can lead to increased salary potential over time.

1. Chattanooga, TN
   Average Salary: $74,024
   Working in Chattanooga offers a welcoming community atmosphere. Companies like BlueCross BlueShield have a significant presence here, making it a great place to connect with members and provide helpful support.
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2. Detroit, MI
   Average Salary: $68,103
   Detroit is a vibrant city with opportunities in various industries. Many organizations value strong member relations, allowing representatives to play a key role in enhancing customer satisfaction while exploring the city's rich culture.
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3. Los Angeles, CA
   Average Salary: $67,944
   In Los Angeles, professionals have the chance to work in a diverse environment. Major companies such as Kaiser Permanente provide ample opportunities to assist members in navigating their services while enjoying the city's exciting lifestyle.
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4. Denver, CO
   Average Salary: $67,452
   Denver's growing economy brings numerous opportunities for those in customer service roles. Working for healthcare companies or membership organizations here lets representatives help a variety of members while enjoying the beautiful Colorado scenery.
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5. Montgomery, AL
   Average Salary: $62,795
   Montgomery is a city rooted in history and community service. Here, representatives can make a difference by helping members get access to essential services from local companies, all while enjoying the city's warm hospitality.
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6. Philadelphia, PA
   Average Salary: $59,766
   Philadelphia is known for its rich history and vibrant culture. Working in member services here allows representatives to engage with a diverse population, supporting major organizations like Comcast to foster positive member experiences.
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7. Minneapolis, MN
   Average Salary: $57,111
   Minneapolis offers a balance of urban living and nature. As a representative, you can work with leading companies such as Target to help members feel valued and connected in a city known for its friendly locals.
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8. Austin, TX
   Average Salary: $56,938
   Austin stands out with its innovative spirit and welcoming community. Working alongside popular firms like Google, member service representatives play a vital role in ensuring customer satisfaction in this lively city.
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9. Washington, DC
   Average Salary: $56,900
   In Washington, DC, professionals can enjoy a dynamic environment filled with opportunities. Member service roles with various organizations allow representatives to have a direct impact on community members while being at the heart of the nation's capital.
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10. San Francisco, CA
    Average Salary: $54,990
    San Francisco is a hub for technology and innovation. Representatives in this city can thrive in their roles by engaging members at leading companies like Salesforce, all while enjoying the unique culture and beautiful landscape of the Bay Area.
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1. New York Life
   Average Salary: $112,445
   New York Life offers a strong career for Member Services Representatives with competitive salaries. Employees in this role can expect to assist clients, answer questions, and provide excellent service. The company operates in various locations across the United States.
   




2. American Heritage Financial, LLC
   Average Salary: $96,818
   American Heritage Financial, LLC, provides a supportive environment for Member Services Representatives. Employees help clients manage their financial products and resolve issues. This company is based primarily in the Philadelphia area.
   




3. Wells Fargo
   Average Salary: $84,607
   Wells Fargo values its Member Services Representatives and offers great salaries. In this role, employees assist customers with banking products and services. Wells Fargo has branches nationwide, providing many opportunities.
   




4. Vital Financial Group
   Average Salary: $69,755
   At Vital Financial Group, Member Services Representatives play a key role in customer relations. They help clients with various financial inquiries. The company mainly operates in the Midwest region.
   




5. Aflac
   Average Salary: $69,722
   Aflac provides meaningful work for Member Services Representatives. They assist policyholders and explain insurance options. Aflac has locations throughout the United States, making it a great choice for job seekers.
   




6. OPENLANE
   Average Salary: $66,211
   OPENLANE is known for its strong support for Member Services Representatives. Employees help customers navigate the online auto auction process. The company mainly operates in the automotive sector across the U.S.
   




7. WESCOM CREDIT UNION
   Average Salary: $58,431
   WESCOM CREDIT UNION offers a friendly workplace for Member Services Representatives. They provide assistance with credit union services and build relationships with members. The credit union serves the Southern California area.
   




8. Charles Schwab
   Average Salary: $56,980
   Charles Schwab supports its Member Services Representatives with training and resources. In this role, employees help investors manage their accounts. Schwab has several locations across the United States.
   




9. Alameda Alliance for Health
   Average Salary: $55,738
   Alameda Alliance for Health values its Member Services Representatives and offers a collaborative environment. They assist members with healthcare questions. The company primarily serves the Alameda County area in California.
   




10. Umpqua Bank
    Average Salary: $54,341
    Umpqua Bank provides a respectful workplace for Member Services Representatives. Employees assist with banking services in a customer-focused environment. The bank operates in several states along the West Coast.
    

As a Member Services Representative, you can take steps to increase your earnings. Focus on the following factors to boost your income:

1. Gain Experience: More experience often leads to higher pay. Stay committed to your role and seek opportunities to learn and grow within your company.
2. Enhance Your Skills: Take training sessions or courses to improve your skills. Skills like problem-solving and communication can make you more valuable.
3. Pursue Certifications: Obtain relevant certifications that add to your credibility. Many employers reward certified representatives with better pay.
4. Take on Additional Responsibilities: Volunteer for tasks that go beyond your daily duties. Show your willingness to contribute, and you may earn recognition and a pay raise.
5. Network Effectively: Build connections with colleagues and leaders in your field. Networking can open doors to better positions and higher salaries.