Customer Service Representative Salaries

Updated on Dec 17, 2024
Position
Salary

How much does a Customer Service Representative make?

The average salary for a Customer Service Representative is $36,005 per year in the US.

Working as a Customer Service Representative can be a rewarding career choice. Many professionals in this role find fulfillment in helping others and resolving issues. The average yearly salary for a Customer Service Representative is around $36,005. This amount reflects the dedication and effort put into providing quality service.


When it comes to specific salaries, they vary based on experience and skills. For beginners, the salary might start at about $22,000. As you gain more experience, your earnings can reach $24,436, $28,873, and even $32,309 or more. With further development, some earn up to $36,745 or $39,182. The top earners in this field can make $59,800 each year. Each level of salary shows the potential for growth in this career.


Essentially, as you progress in your experience and skills, the financial rewards increase as well. This possibility for advancement makes a career in customer service an appealing option for many job seekers.

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What are the highest paying cities for a Customer Service Representative?

Stamford, CT, offers the highest average salary for Customer Service Representatives at $45,926, making it a top choice for job seekers. Other cities that provide competitive salaries include Seattle, WA, and San Francisco, CA, with averages of $44,756 and $44,220, respectively. These locations not only offer good pay but also the potential for career growth in the customer service field.
Graph displaying highest paying cities salaries for Customer Service Representative jobs, highlighting Stamford, CT with the highest at $45,926 and New Haven, CT with the lowest at $41,130.
  1. Stamford, CT
    Average Salary: $45,926
    Stamford offers a vibrant business environment. Many large companies like WWE and Gartner provide opportunities for individuals in customer support roles, ensuring a fulfilling career path.
    Find Customer Service Representative jobs in Stamford, CT


  2. Seattle, WA
    Average Salary: $44,756
    Seattle is home to leading tech giants like Amazon and Microsoft. Customer support roles in this city often involve helping customers with innovative products and services, making the work both dynamic and rewarding.
    Find Customer Service Representative jobs in Seattle, WA


  3. San Francisco, CA
    Average Salary: $44,220
    San Francisco boasts a strong job market, especially in tech. Companies such as Salesforce and Uber hire customer support professionals, allowing you to engage with cutting-edge technology daily.
    Find Customer Service Representative jobs in San Francisco, CA


  4. San Jose, CA
    Average Salary: $43,643
    San Jose, located in the heart of Silicon Valley, offers numerous opportunities in customer relations. Working with tech companies like Adobe and eBay makes this city an exciting place for support roles.
    Find Customer Service Representative jobs in San Jose, CA


  5. Midland, TX
    Average Salary: $42,233
    Midland has a growing job market thanks to its booming oil and gas industry. Customer support positions here often involve assisting clients and ensuring smooth services within various local businesses.
    Find Customer Service Representative jobs in Midland, TX


  6. Washington, DC
    Average Salary: $42,183
    Washington, DC features many government agencies and non-profits. Customer support roles in this city often involve helping citizens access resources and services, contributing to the community.
    Find Customer Service Representative jobs in Washington, DC


  7. Los Angeles, CA
    Average Salary: $41,486
    Los Angeles presents a vibrant mix of industries, from entertainment to tech. Companies like Netflix and Disney frequently seek customer support talent, making it a great place to launch a career.
    Find Customer Service Representative jobs in Los Angeles, CA


  8. Denver, CO
    Average Salary: $41,266
    Denver offers an appealing lifestyle and a variety of companies in need of customer support staff. Positions in this city provide opportunities to engage with customers in a welcoming and active community.
    Find Customer Service Representative jobs in Denver, CO


  9. Riverside, CA
    Average Salary: $41,197
    Riverside features a diverse range of businesses that value excellent customer support. Roles here often involve helping local customers, providing a sense of connection and community impact.
    Find Customer Service Representative jobs in Riverside, CA


  10. New Haven, CT
    Average Salary: $41,130
    New Haven has a rich academic and cultural backdrop. Many local companies seek customer support professionals, allowing for personal growth while contributing to various community services.
    Find Customer Service Representative jobs in New Haven, CT

What are the best companies a Customer Service Representative can work for?

Several companies stand out for offering the highest salaries for Customer Service Representative roles. Thrasher, Inc. leads the pack with an impressive average salary of $148,185, followed by AGI at $95,731 and Kinetic Solar at $92,361. These organizations not only provide competitive pay but also contribute to a rewarding career path in customer service.
Graph displaying best paying company salaries for Customer Service Representative jobs, highlighting Thrasher, Inc. with the highest at $148,185 and UCLA Health with the lowest at $69,696.
  1. Thrasher, Inc.
    Average Salary: $148,185
    Thrasher, Inc. offers a high average salary for Customer Service Representatives. Employees help customers with inquiries and services. The company is known for its strong presence in the Midwest, especially in Nebraska.


  2. AGI
    Average Salary: $95,731
    AGI provides a competitive salary for Customer Service Representatives. Employees play a critical role in customer satisfaction and support. The company operates primarily in the United States, with offices in key urban areas.


  3. Kinetic Solar
    Average Salary: $92,361
    Kinetic Solar offers a rewarding salary for Customer Service Representatives. Staff assists customers with solar energy solutions and inquiries. The company operates across several states, focusing on renewable energy markets.


  4. USA CAPITAL GROUP
    Average Salary: $85,828
    USA CAPITAL GROUP pays well for Customer Service Representatives. Employees provide support to clients in financial services. The company has a notable presence in major cities across the U.S.


  5. Western States Fire Protection Company
    Average Salary: $84,000
    Western States Fire Protection Company offers attractive salaries for Customer Service Representatives. Employees support clients in fire protection solutions. The company primarily serves the Western United States.


  6. streamline energy
    Average Salary: $81,733
    Streamline Energy provides a solid salary for Customer Service Representatives. Staff engage with customers about energy solutions and services. The company operates across various regions in the U.S.


  7. Halliburton
    Average Salary: $74,550
    Halliburton offers competitive salaries for Customer Service Representatives. Employees assist customers in the oil and gas industry. The company has locations in several states and internationally.


  8. Jake's Finer Foods
    Average Salary: $72,500
    Jake's Finer Foods pays well for Customer Service Representatives. Employees work in the food industry, helping customers with their orders. The company is mainly found in the southern United States.


  9. Eaton
    Average Salary: $70,335
    Eaton offers an attractive salary for Customer Service Representatives. Employees assist customers with products and services in power management. The company has operations across North America.


  10. UCLA Health
    Average Salary: $69,696
    UCLA Health provides a competitive salary for Customer Service Representatives. Employees help patients and clients with healthcare inquiries. The company serves the greater Los Angeles area.

How to earn more as a Customer Service Representative?

Earning more as a Customer Service Representative requires a mix of skills, experience, and smart choices. Here are five factors that can help you increase your income:

  • Gain Experience: The more experience you have, the more valuable you become. Always look for ways to learn on the job and take on extra responsibilities.
  • Develop Skills: Improving your communication, problem-solving, and technical skills can make you stand out. Employers often pay more for representatives who can tackle tough issues effectively.
  • Seek Certifications: Certifications related to customer service, such as those from the Customer Service Institute, can boost your credibility. They show employers that you are dedicated to your profession.
  • Network: Building relationships with other professionals can lead to new job opportunities. Attend industry events and engage on platforms like LinkedIn to connect with others in the field.
  • Consider Different Industries: Some industries pay more for customer service roles, such as finance or tech. Research and pursue opportunities in higher-paying sectors for better salary potential.

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Currently 25,387 Customer Service Representative job openings, nationwide!

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Position
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Customer Service Representative
25,387 Job Openings